ST. LOUIS – United Van Lines has recognized eleven move coordinators across the country for their outstanding service with the annual “Heart of Quality” award.
Honorees were chosen from United’s 450 domestic moving agencies based on customer feedback from a post-move survey and agency size. Customers recognized each individual for having excellent performance.
The winners are: Barbara Schehl, Hilldrup Moving & Storage, Stafford, Va.; Kathy Dunlap, Fry-Wagner Moving and Storage, Lenexa, Kan.; Phyllis Harmon, Earle W. Noyes & Sons Moving Specialists, Portland, Maine; Joanne Onderdonk, Corrigan Moving Systems, Rochester, N.Y.; Nancy Rushing, Armstrong Relocation Company, Charlotte, N.C.; Mikayla Puckett, Chipman Moving and Storage (Spokane), Spokane, Wash.; Pat Murphy, Schroeder Moving Systems, Inc., Appleton, Wis.; Rhonda Rutland, Alliance Relocation Services, Inc., Denver, Colo.; Cathey Wilkerson, Fry-Wagner Moving and Storage, Springfield, Mo.; Tanny Schmidt, Horizon Moving Systems of Sierra Vista, Sierra Vista, Ariz.; Debbie Hanson, Bemidji Transfer, Inc., Bemidji, Minn.
The following received honorable mention recognitions: Tina Fitton, Hilldrup Moving & Storage, Stafford, Va.; Becky Nowaczky, Holman Moving Systems, New Castle, Del.; Kelly Gilkerson, Hilldrup Moving and Storage, Stafford, Va.; Jeff Nogg, I-Go Van and Storage, Omaha, Neb.; Jennifer Mead, A. Mrazek Moving Systems, Inc., Kirkwood, Mo.; Gerri Wilkerson, Horizon Moving Systems of Arizona, Phoenix, Ariz.; Lisa Ridolfi, Bohrens Moving and Storage, Inc., Robbinsville, N.J.; Julie McGuire, Golden Eagle Moving Services, Inc., Upland, Calif.; Stacey Krieger, Golden Eagle Moving Services, Inc., Upland, Calif.; Barrett Myers, Smith-Dray Line and Storage Co., Inc., Columbia, S.C.; Jennifer Storms, Clancy Moving Systems, Inc., Patterson, N.Y.; Mike Blasingame, Livingston Storage and Transfer Co., Inc., Columbus, Ga.; Traci O’Neil, Smith-Dray Line and Storage Co., Inc., Rock Hill, S.C.; Kathy Olson, Browning Moving and Storage, Inc., Tallahassee, Fla.; Cherie Turner Merit Moving Systems, Inc., Temecula, Calif. and Tony Kruzic, Topeka Transfer and Storage, Topeka, Kan.
It is the move coordinator’s role to serve as a single point of contact for the customer and all moving service providers throughout the entire move, so that the relocation experience is successful from the preparation through the final delivery stages. It is an integral part of the moving process.
This award, added to the already existing Customer Choice Awards, continues the van line’s commitment to consistently delivering quality service to its customers.
United Van Lines, with headquarters in suburban St. Louis, is the nation’s largest household goods mover and maintains a network of 1,000 affiliated agencies in 135 countries. More information about United and its services can be obtained through the company’s Web site at www.unitedvanlines.com.
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