There are a number of key differences you should prepare for when moving cross country. Interstate moving is generally more complicated than a local move due to additional federal and state regulations. These consumer protections are constructed to hold interstate moving companies to a different standard than local movers.
The following guide will outline the key differences, including a number of important federal regulations that will help prepare you for your interstate move.
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Our professional moving estimators will survey your home to approximate the size size and weight of your load. You'll subsequently discuss packing, protection and service options to customize a moving package that fits your specific needs.
The inherent differences of long-distance interstate moves versus local moves are obvious. More time on the road, as a rule, imparts more risk. Interstate movers will often take extra measures to pad and secure your load to ensure that your belongings arrive intact.
The less apparent differences lie in the details of Federal regulations. Most importantly, interstate moving companies are required to provide customers with a copy of Your Rights and Responsibilities When You Move, a booklet published by the U.S. Department of Transportation’s Federal Motor Carrier Safety Administration. This publication details the policies and procedures that you need to be aware of when contracting an interstate moving company.
A number of federal and state agencies police interstate moving companies to protect consumers’ property while in transit. As an interstate mover, you accept a considerable burden of risk and responsibility by loading all of your belongings onto one truck. Government regulations are crafted to help minimize this risk by ensuring that the companies that own and operate these trucks abide by certain rules. With that in mind, you must be sure your mover holds interstate operating authority before letting them take possession of your property. Here’s how to tell if your interstate mover is qualified:
When looking for an interstate mover you’ll have the opportunity to meet with and interview a number of qualified companies. While most movers you encounter will be fully-qualified, registered and operating within the bounds of the law, some moving companies on the Internet are actually fronts for con artists and criminals looking to steal money and property from vulnerable movers.
With a little advance planning and education, you can avoid moving scams and the tremendous headache they represent.
First and foremost, you should be wary of those companies with exceptionally low bids. These lowball bids are often too good to be true and are used to hook unsuspecting movers into bait and switch schemes. Research your prospects’ reviews on Google, Yelp and the Better Business Bureau to find evidence of past performance.
After you’ve qualified a handful of moving companies, you should ask them to provide evidence of legitimate practices.
Your moving company should freely provide information about remediation and compensation in the case that your possessions are lost or damaged. A legitimate interstate moving company will provide you with information about its dispute settlement program and how to access its company claims forms. By law, you have nine months from the move date to file a claim of lost or damaged goods.
If a moving company hesitates to provide information about customer reviews, dispute settlements and claim forms, or fails to prove that they hold valid operating authority with the U.S. Department of Transportation, you should seriously consider walking away.
Once you’ve found the right moving company, there are several additional things that you can do to make sure the whole process goes as smoothly as possible. Here are a few additional steps you should consider taking:
Ask your moving company representative or move coordinator to explain your valuation options. It’s your responsibility to understand the terminology including minimum carrier liability, declared value, lump sum value and full-value protection coverage.
Your moving company will likely provide you with a coordinator as a main point of contact throughout the move process. They will maintain regular contact with the driver and should be able to provide you with regular updates on your shipment and delivery.
If you’ve hired the right mover, the last thing you need to worry about is move-in day. Set aside time to review the move-in plan, the inventory and payment terms before unloading the truck. Make sure you have a check ready before your movers arrive. Most interstate moving companies will require a payment before they begin unloading.
You can be certain that the extra time you spend planning and preparing will return dividends in the form of peace of mind. The alternative should be avoided at all costs; ask anyone victimized by a moving scam.