Services and Programs for Agents

You're in the driver's seat. We help you accelerate.

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  Claims and Loss Prevention

  Our claims settlement system allows customers to file directly online with photo/support documentation upload capability. It has built-in emergency claims services for expedited response and team assignment allocation providing customer contact within 24-48 hours. Our highly-efficient process eliminates bottlenecks and duplicative efforts within the system. We also provide real-time reporting and have excellent working relationships with our vendors.
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  Driver and Labor Solutions

  Recruiting UniGroup has an internal driver recruiting group to help our agents meet their capacity needs. We nationally source leads from a variety of industry-leading websites and social media avenues. Our team works as an extension of your agency by making initial contact, selling to your specific job, and qualifying the driver. Finally, the driver is referred to the agent for further interviews and to make a final decision to extend an offer. Dispatch Services UniGroup offers agents a Planning and Dispatch Program that provides three main benefits: a holistic approach to hauling support management, a lower cost dispatch solution for small-to-midsize agents, and an optional van operator support service. All agents are welcome to enroll in the program for one month or several, depending on their needs.
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  Technology Solutions

  As a technology-driven organization, we pair the latest technology with the power of data to uncover opportunities and drive decisions. We pride ourselves in providing our user community with innovative solutions focused on enabling a more streamlined and simplified way of doing business. We use technology to anticipate user needs and develop solutions to support sustainable growth and increased profitability. Virtual Surveys We can help you reduce or supplement your sales staff or cover surveys while estimators are unavailable, as well as offer a reduction in overall expenses to your estimators and agency. The virtual survey team at UniGroup can offer expanded hours and perform a virtual survey seven days a week, with evening and weekend hours to help you enhance the customer experience.
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  Marketing and Public Relations

  UniGroup understands that to grow your business effectively, marketing efforts must focus on, and stay ahead of, digital innovations and new technologies. Our marketing team provides the most advanced tools, platforms and resources to help our agents attract and win new business. Through consistent and carefully planned public relations initiatives, we continue to bolster our brands’ visibility and top-of-mind awareness. UniGroup provides strong promotional support for agents on both local and national levels, and our national lead generation program is recognized as one of the best in the business.
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  Training and Development

  The UniGroup training and development team provides our learning management system (LMS) powered by artificial intelligence to elevate your workforce. We support personalized learning paths for every individual to develop and increase performance necessary to grow your business with over 300+ courses covering safety, compliance, sales, technology and more.