Corporate Movers FAQs

It takes professionalism, moving expertise and in-depth cultural knowledge to execute a corporate relocation successfully. United Van Lines is a leader in the corporate relocation industry and can customize a corporate moving package to fit your unique needs.

Have specific questions about corporate moves?  Check out our Corporate Relocation FAQs for helpful tips. You can browse by the categories below for easy reference.

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Corporate Relocation Services
Yes. United Van Lines does have the ability to utilize electronic data interchange (EDI). This helps us to reduce paper waste and can substantially reduce the time it takes for you to get your paperwork, prevent the loss of documents in the mail, etc.
Who owns United Van Lines, LLC?
United Van Lines has an ownership structure that ensures your best interest, as our customer, is always in mind. Our company is owned by its agents. Within the group of our agent owners, there are 18 members who serve as Board of Directors to set the policy and direction of the company. This structure ensures that every decision made that impacts our customers is not set by outside investors, but instead by individuals in the moving business who have your best interest in mind…after all, you are their customers, too.
How does your service differ from your competitors?
We provide the highest quality of service and offer a variety of packages to create a customized relocation experience for your employees. Please see our service packages page for more information.
Can I track my employees’ shipments?
Yes you can. With shipment tracking you have the ability to check on any of your employees’ shipments. Additionally, we provide your employee access with their last name and order number so he or she can track their personal shipment.
Are you ISO certified?
Yes. United Van Lines is ISO 9001:2008 certified, adhering to the strict standards and commitment to quality associated with this certification.
Do you have a program for employees moving with a lump sum?
Yes. We have a variety of solutions for your employees moving with a lump sum. Some of these options include: extending the terms of your transportation agreement to employees moving with a lump sum, assistance marketing an existing home or finding a new one through CityPointe®, destination information to help educate your employee about his or her new city, container solution options and more. We encourage you to discuss all of the options available with your local United Van Lines representative.
Do you have a portable storage or moving container solution?
We offer a number of storage solutions including dedicated containers as a part of our Premium Moving Package. Our sister company, United Containers, is a leader the portable container business.
Can you assist in the development of a corporate relocation policy?
Yes. Having a relocation policy in place is a key factor in ensuring a smooth move for all of your employees and for you as the program administrator. Utilizing our years of experience, we can assist you in building a policy that is custom-suited to the unique needs of your company.
How do you measure quality?
We survey our customers after their relocation. The results are tabulated by a third-party company and distributed to all internal service providers on a daily basis. This allows us to receive feedback on an ongoing basis, while also tracking trends so we can continue to identify areas for improvement.
Do you have international relocation capabilities?
Absolutely! In fact, UniGroup Relocation is our sister company and can directly service many aspects of an international relocation that our competitors outsource. This means you have the relocation experts handling your international needs, not simply the lowest bidder for an outsourced service.

Visit UniGroup Relocation for more information about our international services.
Do you offer performance matrices?
Yes. Not only can we help you with a variety of reporting, but you can also have the ability to access our customer portal that serves as an online database.
What are the benefits of a transportation agreement?
There are many benefits of having a transportation agreement with United Van Lines. This includes full-value protection, establishing a single point of contact to handle all aspects of your relocation, credit terms and much more.

With so many benefits to cover, and the ability to offer customized service, it’s best to discuss the benefits of a transportation agreement with your local United Van Lines representative.

If you have any questions that weren’t answered here, you can contact your local United Van Lines agent, our Headquarters via phone 877-740-3040 or submit a request for information.

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