621 West 8Th Street
Mon: 8:00 am - 5:00 pm See reviews >
Merchants Transfer & Warehouse Company
621 West 8Th Street
Little Rock, AR 72201-4109
Mon: 8:00 am - 5:00 pm
Tue: 8:00 am - 5:00 pm
Wed: 8:00 am - 5:00 pm
Thu: 8:00 am - 5:00 pm
Fri: 8:00 am - 5:00 pm
Reviews for Merchants Transfer & Warehouse Company
4.3/5.0 Average Rating
November 9, 2018
The loading of our belongings at the origination point lasted for over 16 continuous hours . We thought it would take place over a two day period prior to our move. We packed our own belongings with the exception of some large artwork , mirrors and lamps. When we unpacked at our destination, we found that artwork had been placed in a large box( TV carton) with no protection between pieces for frames and glass. A number or items had significant scratches and marred surfaces which will need repairs or are not usable. One of our end tables was broken with the top being dislodged from its wooden base. The unloading of our belongings took place a full 10 days after the loading date and our belongings filled the entire truck, so no other customers were loaded on our truck. Not sure why it sat on the movers premise for so long. The driver and both loading and unloading crews were very friendly and polite. We think the loading crew were exhausted due to extended hours worked and took shorts cuts in packing the items they were asked to pack at end of a very long day. All of the items we packed arrived at our destination without damage. We are still in process of unpacking and will file a claim for cargo damage within the six month filing period.
October 24, 2018
The loading team did a good job of loading prepacked boxes. Did a fairly good job of packing furniture items from my observations.
October 17, 2018
After a “rough” start...the truck broke about 1.5 hrs from our house...everything went great.
April 4, 2018
All the people involved in our move, starting with Melissa,then packers,loaders,to delivery people were so easy to work with.
November 19, 2017
5 items were broken other than that it was fine
September 6, 2017
I typed my comments in Word and this survey will not allow me to cut and paste my text. Hopefully I can do so at the end of the survey, as I have some good things to say. This was an excellent move!
August 11, 2017
Few items were found damaged as I unpacked boxes. My expresso machine water tank was busted up and tv stand was broken.
May 24, 2017
From Melissa who did the estimation, to Tammy who bent over backwards on a weekend, to Tom who delivered the furniture the experience couldn't have been better! Tammy deserves extra credit. We had some travel problems, and some serious coordination problems (on my part). Tammy worked overtime on a Saturday / Sunday to ensure that the move could take place. I am truly grateful for all the help and above and beyond effort I received during this complicated move. I will ABSOLUTELY use United for my next moving experience.