553 Constitution Ave Unit B
Mon: 8:00 am - 5:00 pm See reviews >
Conejo Valley Moving & Storage
553 Constitution Ave Unit B
Simi Valley, CA 93012
Mon: 8:00 am - 5:00 pm
Tue: 8:00 am - 5:00 pm
Wed: 8:00 am - 5:00 pm
Thu: 8:00 am - 5:00 pm
Fri: 8:00 am - 5:00 pm
Reviews for Conejo Valley Moving & Storage
4.4/5.0 Average Rating
January 7, 2019
December 26, 2018
Don Walta, the estimator, was always available and answered all of our questions. Further, he was flexible to the changes that needed to be made regarding our move. It was a pleasure to work with him. Nick Salas, the driver, was fantastic. He did an excellent job with both the loading and the unloading. Our expectations for a professional moving experience were met and exceeded.
December 26, 2018
The actual move (and movers) were wonderful. The main issue we had was in the week or so before when trying to get in touch with our coordinator to make sure everything was set up for the move day. There was a big lack of communication with our coordinator and it was very difficult to get a response even after many attempts via email and phone. Also, we were given different info regarding move times from different people, which added to the stress of the move. Again, once the movers came, it was smooth sailing. Our truck driver was amazing and kept us in the loop on everything regarding the move and moving process.
December 21, 2018
The crews on both ends of my move were fantastic. I understand while my belongings were in storage, at some point they were put outside in the parking lot. 2 items were broken, one of which cannot be fixed because the broken piece was not delivered. There were leaves in many of my items. My initial half payment was not given to the delivery driver, i had to show him on my phone that I had made a payment. I got an email with little information, when I replied to ask questions, twice along with 2 phone messages, I was not acknowledged either time. How can I possibly recommend United based on these details?
December 13, 2018
From the quoting process with Don, to the packing and the loading, it was a pleasurable and stres sfree experience.
December 13, 2018
They showed up when they said they, packed and unpacked with care and were very professional.
November 1, 2018
Overall, it was a little concerning at loading. But when everything was delivered and finished I think everyone did the best they could. I would recommend to do a periodic refresher training on your packing crew. I have had great experiences with the packers at United Van Lines in the past.
October 19, 2018
The whole process went smoothly.
October 18, 2018
Milo was a wonderful person. He works so hard and very honest.
October 14, 2018
The movers were very professional, and stayed in communication with us before and after the move.
October 3, 2018
The loaders were personable and efficient. Scott the driver was a good match to my personality. A good crew leader
September 24, 2018
I had used another moving company in the past, they damaged just about everything they moved. I wish I had used this company instead. Far more superior and nothing was damaged. Very Happy with this service.
September 22, 2018
Overall the move was smooth and everyone I dealt with was professional and friendly.
September 7, 2018
Our goods were 6 days late in delivery. Made it tough to live while waiting. I paid a premium in cost for Jun- Jul. delivery.
August 21, 2018
tHE MOVERS DID THEIR JOB WELL AND WERE ACCOMODATING. I HAD A FEW ITEMS THAT WERE IMPACTED.I THINK THAT COULD HAVE BEEN HANDLED BETTER.i'M STILL EVALUATING .
August 16, 2018
Before loading at pick-up location, communication was excellent with quick and detailed answers. After loading at pick-up and during transit, communication was slow (sometimes days), lacking detail or explaination.
August 14, 2018
Excellent estimator, coordinator, driver and movers!!
July 31, 2018
Everyone involved in the move process from the estimator to the coordinator and especially the driver and the moving team were very efficient and professional
May 23, 2018
Great moving company. The estimate was spot on, they moved my stuff across the country and not one item was delivered in damaged condition. Very nice movers and friendly team. Delivery was faster than I expected. Hoping not to move again but I’d definitely use them again and recommend them for anyone moving!!
May 15, 2018
Damaged furniture, crumpled boxes.
May 14, 2018
It went great
May 12, 2018
Poor. Lied to from beginning to end. You took advantage of a handicapped person. You would not reassemble my TV, The rule is if you disasEMBLE it, you Must reassemble it. I was promised you would pack, unload and place me dishes. You did not place me dishes in the cabinets and being handicapped, you did not. I was sold a bill of goods and you will be reported. Did you ever return the money I was owed$. you CharGe $1 pound but only reIMBURSErE .41 cents per 100 pounds. you cant loose. when i asked you do have someone come out to unpack one box of dishes and the tv, you want over $600. This is a $40 service..WHAT A RIPOFF FROM BEGINNING TO END. YOU PLAINLY TOOK ADVANTAGE OF MY HANDICAP AND IT WILL BE REPORTED. YOU ARE CROOKS
May 9, 2018
Deb Ketner - our move coordinator - kept us informed and communicated with us almost daily. Extremely pleasant to deal with. I felt comfortable asking her any questions we had and she always answered extremely promptly via text message, which was my preferred method of communication throughout the moving process. Overall excellent during our moving process!
May 4, 2018
Our Driver Harold was very hard working and responsive of our needs. He went above and beyond to communicate during each step of the day.
May 2, 2018
Debi was extremely helpful and very involved in making sure everything was going smoothly. The hick-up we had with the driver was handled and addressed by Debi.
April 25, 2018
Overall the move experience was great!
April 25, 2018
For the most part the move went well.
April 25, 2018
Easy move and everyone was professional. Movers were kind and very knowledable. They were the best. Receiving my furniture in a timely matter was wonderful.
April 18, 2018
Absolutely wonderful from the estimator to the packing/loading crew to the delivery!
April 13, 2018
very easy, fast and reliable. My driver Heloazio and coordinator Debbie were with me every step of the way
April 10, 2018
Debbie, my move coordinator, was great! Laura, the driver, was also wonderful. They a challenging move go as smooth as possible.
April 7, 2018
The move overall went very smooth. Pick up and drop off times were very accurate and timely. The only issue is that we are did not receive one of our electronic devices that were shipped. We are still waiting on receiving the claim form.
April 5, 2018
The team loading the truck was amazing and incredibly helpful the entire time - very professional and efficient
April 3, 2018
Although all the boxes are not yet opened, the packers seemed to have packed very well. However, they took too long because they were talking, texting, and/or on the phone. Additionally, one packer dropped and damaged our 65" TV (right in front of us). The coordinator, Debbie, and the Malta were very pleasant. The driver was friendly and courteous.
April 1, 2018
The move was great.
March 30, 2018
Overall my moving experience was excellent. All personnel were professional in behavior and manner, and I was very pleased.
March 28, 2018
Very professional Keri went above and beyond to meet my needs
March 28, 2018
The driver and workers were efficient, respectful of our possessions and worked hard. They communicated well with us. None of our possessions were damaged.
March 20, 2018
Very little effort was placed in customer care and satisfaction. A disconnect between person doing the original inventory and the driver.
March 6, 2018
Paul was a delight and the guys working with him were also very friendly and helpful. Everything was fine. I have no complaints and have found no problems with anything.
March 2, 2018
Everything was done professionally and in a timely manner. We never doubted the safety of our items and trusted all parties involved with our home.
January 4, 2018
Good service, arrived on time, delivered promptly, almost no damage. Great!
December 16, 2017
The driver, Dennis, as well as the origination and destination crews, have been excellent.
October 30, 2017
Packers were very careful. Driver was very courteous and careful, as were his helpers in both cities.
October 24, 2017
overall good experience. some issues such as wrong sizes on crates built for two itmes and caused a three hour delay.
October 16, 2017
Guys we're great but kept forgetting to call me before arrival on both ends
September 27, 2017
packers were a man short first day and quit at 3:30PM. I was never told about the 3rd part who uncrated my mirrors...found out when I got an email.
August 27, 2017
Moving personnel were great. Most things arrived in good condition. Communication with us was poor and inconsistent. The agent who handled move from the front end had many missteps.
August 22, 2017
Having never used a moving company, I did not know what to expect. I had a wonderful, relatively relaxing experience from Don to Debbie to Edgar. All of them made for a genuinely easy experience (except for the chaos I created on my own with last minute packing.). Many of theri suggestions were welcomed and on target.
June 20, 2017
Our overall experience with United Van Lines was an extremely positive one. The entire crew from Conejo Moving & Storage was extremely thorough, conscientious, friendly & hardworking & did a great job packing our gear as not one item was broken in transit. We have heard horror stories about interstate moves and ours was smooth sailing all the way! Stan, our driver was awesome to work with & kept us appraised of his progress via text & blew us away with his backing technique of the massive trailer. The Johnson M&S unpacking crew worked like crazy, literally running back to the truck in between pieces ... All in all, a superlative move on all team members part, making a potentially rough experience as pleasant as could be!!! The ONE thing we have questions about is the uncrating process:our crated items are still in crates & we were told that someone from United would call back with next steps & that step is still open... Otherwise: 5 stars & hats off to United Van Lines! Y'all ROCK!!!
June 19, 2017
Our move from California to Las Vegas was loaded on 5/23-5/24 loaders did a fantastic job they worked extra hard my contact was as follows delivery from 5/25-6/1. I received a phone call from my coordinator on 5/24 while still loading stating our belongings would be delivered on 5/25 because it was the olny load on the truck .Therefore we loaded extra items on the truck(clothes hygiene products ect ect) even my granddaughter brithday gifts thinking to receive our belongings on 5/25.I called to confirm delivery and I was told delivery date was 6/1. I asked what happened they totally denied ever giving me that information(lied to me) no l'm sorry there was a misunderstanding nothing just denied it. I asked to talk to supervisor I was told we would receive our belongings on 5/31 then received a call back from supervisor saying they where sorry they made a mistake delivery date was changed to 6/1 we had to buy extra clothing ect ect to make it thur 5/25-6/1 finally getting our belongings the guy's worked so hard they where fantastic, however we had some damaged goods. So I called my coordinator she told me she would e-mail and text me all the information I needed to contact the insurance company to report the damages, to this day I haven't received any information from American Vanlines as to where and how to report my claim on the several damaged items. This has been a terrible experience with this company, and I would not recommend them to any one I know.
April 25, 2017
Don Walta, the sales person and the driver Rob were very cooperative. Movers were courteous and helpful. Even though a few things were broken, overall it was a satisfactory move.
March 18, 2017
From start to finish it was smooth as can be and no surprises. Couldnt ask for anything better. I am totally satisfied.
March 9, 2017
Don, our agent, was very helpful through the whole process and our moving team was great too. They took good care of our furniture and kept us in the loop