1620 National Dr
Mon: 8:00 am - 5:00 pm See reviews >
Chipman Relocation & Logistics
1620 National Dr
Sacramento, CA 95834-1962
Mon: 8:00 am - 5:00 pm
Tue: 8:00 am - 5:00 pm
Wed: 8:00 am - 5:00 pm
Thu: 8:00 am - 5:00 pm
Fri: 8:00 am - 5:00 pm
Reviews for Chipman Relocation & Logistics
4.7/5.0 Average Rating
January 21, 2019
Brian and Marissa were fabulous. Brian provided a very personable home visit and estimate and followed up with us several time as we modified our original estimate of items to be moved. Marissa contacted us several times regarding estimated and then final move dates and related information. She followed up with us during and after the move to make sure that everything had gone well. Those two individuals treated us like we were family that they cared about. They sold the company and then live up to their promises.
January 10, 2019
Overall from day 1, Laurie and Theresa were five-star as was the delivery crew. The loading crew (leader, Dan) could not have been ruder and more unplesant even though I had all boxes packed, number, and organized in the garage. It could not have been easier for him but it did not matter, he is apparently very unhappy in his job! I bought them lunch anyway and even gave them a tip but when I asked Dan to do 2 things for me (I was alone as my husband is disabled) he said no. I asked him to tip my desk that was being moved because a book was studk in the opening. He said no. I asked him to add a small white light weight book case to the load, even thour Laurie called me previously and said if there were any smaller items I wanted to add, thiere was room; he said no. No customer service at all from him!
December 19, 2018
Great customer service
December 10, 2018
A few items I didn't want packeted did get packed which I had to mail back to Ca.some glass shelves were not properly packed, only in news paper and go broken when we tried to unpack them. Some things I wanted and asked to be left were packed and shipped by one of the movers int he garage. He kept packing, I would ask him to leave them and he packed them anyway. Don't know why movers unpacked some drawers with clothing and left other drawers with clothing and towels in a different room alone. Not consistent packing. On the other hand all were polite, moved quickly, and did a very good job. Travis kept everything flowing smoothly and was never late. Moving cross country is tring, but I felt everything was in good hands. Would most likely use Travis again.
December 1, 2018
The movers were on time and very friendly.
November 28, 2018
Everyone from start to finish were excellent.
November 26, 2018
Quote Specialist - Ryan: solid / professional. Did a good job, followed up whenever asked. Move coordinator - Marissa Berry: absolutely great. Followed up continuously - before, during and after the move. Consumate professional! Outstanding!! Driver - Akiba: also outstanding. Working closely with Marissa, they delivered as promised. United / Chapman makes a solid team, supporting a stress free move. Thank you!
November 16, 2018
A perfect move. That says it all.
November 12, 2018
Everyone from Alec to the driver were wonderful to work with and any potential problems were solved easily and without any acrimonious atmosphere.
October 31, 2018
October 20, 2018
The coordinator in Sacramento Mr Essary was exceptional in everything he did. The loading of my household stuff into the truck was very nicely done. But when my stuff reached Raleigh, it was supposed to be delivered by All American relocation. But instead some other company delivered the goods. The drivers than refused to unload my stuff at CubeSmart location. After multiple reasons, he said that due to bad brakes in the trailer, he could not park the truck as it would roll down the slope. Then he said he has to go back to his warehouse and unload the stuff and load the items in a smaller truck. So, finally my goods came into my location in two trips, because according to the driver they only had a small truck. That is when I noticed some of my furniture was missing the blankets that the crew in Sacramento had wrapped them in. Two of my bedroom dressers had the back side opened and the stuff falling out. I finally found out that it was not the All American Relocation company that delivered my stuff but Hilldrup. The way they loaded my stuff into my storage room, it was pitiful. Loaded multiple 50 lbs boxes on top of chairs and small tables and other furniture. Thank God, a lot of my expensive Scandinavian furniture did not break. Overall every thing was fine till the delivery. The delivery was very disappointing.
October 16, 2018
Rusty Ott and Brian Esuary were amazing with setting up the move and providing all services. Charles the truck driver was beyond the nicest and most attention to detail driver .
October 5, 2018
It's a hard thing to move and I was grateful that the actual move went very smoothly. My driver Matt really knows his stuff and gets it done. The crew Matt hired to load my belongings in CA were top-notch.
September 10, 2018
Pickup and delivery of household goods was superlative. The transit phase took too long, was one week late, and couldn’t get an answer of where our goods were. Not enough communication between actual moving trucks and point person. Wasn’t lost just didn’t know where it was?!
September 4, 2018
September 3, 2018
I was not happy to move but dealing with United went well.
August 9, 2018
Movers were professional in what they are doing, fast but efficient.
July 31, 2018
July 27, 2018
We were very pleased with the local reps at Chipman and our driver, Andres,was fantastic and very accomodating
July 26, 2018
Those who handled our belongings did so in a careful, efficient manner, with the exception of not listening to some guidance I offered on an unusual set of furnishings. They learned (through sore experience) that indeed you cannot tip barbers chairs or oil will leak out--just like I told them! Beyond that, our belongings were moved in a caring way.
Joann & Lee
July 12, 2018
The contract movers who worked with United Van Lines, under the Chipman Relocation Services were amazing. I will use this service in the future.
July 11, 2018
Overall it was a good experience. A couple of areas were disappointing or in my opinion could have been done better. Our driver, Terry Roberts was wonderful. Very responsive and reliable.
May 16, 2018
Organization for the packing and loading was faulty in two places: 1) Wardrobes had not been ordered; 2) Dish packing had not been ordered. Both items had to be hurriedly accomplished at a time when the van was nearly completely loaded. Customer had to load the wardrobes after they were delivered to the house. Moving agent personally loaded the kitchen items.
May 1, 2018
My experience was excellent. The rep that came to my house (twice because of the time that lapsed between my first contact and when I was ready to make my move), the local office contact, the driver were all professional and courteous. Time frame quoted was met.
April 16, 2018
My move was excellant. The crew both in packing and in unpacking was great.
April 3, 2018
Chapman Re-clocation Services were fabulous from start to finish. Driver's Bill and Pam Campbell were excellent! They exceeded our expectations as far as the care they took when packing and delivering our belongings. Super nice people to work with. We would recommend Chipman and Bill and Pam Campbell without hesitation to anyone planning to move.
March 19, 2018
The truck driver Ignacio Martinez and his assistant Jose were excellent; very nice, very willing to please and follow our wishes as we were going through the process.
March 15, 2018
The last leg of the trip was a little disappointing. Things were just kind of thrown in the truck without any order. I have not moved my belongings out of the garage as I need to remove lots of my Mom's stuff.
March 7, 2018
The team was good. They always stayed in touch. Everything promised was delivered and more than I expected.
January 3, 2018
the packing to Florida was fantastic the guy were great
December 27, 2017
Great experience. Movers were there when they told us they would be, delivered on the day they said they would. Painless and easy!
December 4, 2017
We had a young driver, Kyle Fly, who was an excellent driver. He managed the loading crew and unloading crew with expertise and maturity far beyond his age. Kyle kept us posted regarding the arrival of the truck so we had plenty of time to plan the event.
November 23, 2017
it was "Uneventful". Easiest part of move.
November 13, 2017
Excellent project manager on the job made sure the move was efficient and accurate.
November 13, 2017
Very well Done. The driver and his help were great.
October 30, 2017
We have nothing but good things to say about the experience. Everything went smoothly, and the movers were professional and personable.
October 23, 2017
Experience with the driver was great. Not too pleased with unloading crew.
October 16, 2017
The move was very well planned and carried out. Moving is not a favorite thing, but I had all of the help I needed. I would highly recommend United.
October 9, 2017
Local people were good to work with. Web site was difficult, but I received help from Dan and Teresa at Yolo Transfer.
September 27, 2017
Everyone was very helpful and kind. I have used United before and I would use them again! Certainly makes moving easier.
September 19, 2017
From the first contact to pick up to delivery all persons we had contact were very professional. All dates, times of pick up and delivery were on time.
August 30, 2017
Overall I would rate my move as very satisfactory to this point. I have not unpacked all my boxes so there my be unknown issues. There were a few damaged items which I will process a claim. The driver was on time both loading and unloading which was critical for my move. His load/unload team were professional, quick, careful and helpful.
August 15, 2017
I have already recommended your moving company to several people. Your estimator, move coordinator and mover were extremely helpful during this very stressful time. I can not say enough good things about Don Sanders. He and his moving crew were courteous, cheerful and sensitive to my feelings about having to leave my home of 20 years. They very carefully wrapped, loaded, moved and then unwrapped and placed my furniture and things. I have recommended Don Sanders by name in my recommendation to friends and family. This experience was made worry and stress free by Gary Kee,Teresa Gallivan and Don Sanders and his crew.
August 4, 2017
I moved all the way across the country form California to Massachusetts and the whole thing went smoothly. The crew that packed up the house, the driver and the crew that made the delivery all were very helpful and professional.
August 2, 2017
Driver and Mover rep were wonderful to work with. Both were flexible which was highly appreciated. There was one mistake of a box delivered to another customer, but fortunately, my name was on an object in the box. It was immediately sent to us via delivery person, so we got all our property.
July 27, 2017
The staff (drivers, loaders, dispatcher) were all courteous and knowledgeable.
July 26, 2017
The packers were very good. The loaders on the move out were very slow and didn't know what they were doing. The unloaders were great. A shipment was misplaced and we still haven't received it and it has been 3 weeks. A few things were damaged.
July 20, 2017
Our experience with our move was excellent. Every question that came up was answered promtly. The movers were all very experienced and professional and handled our things with care. They were on time going and delivering our things. Highly recommend Chipman that represented Allied. Alex the man in charge of the movers was excellent. Brian the rep was also excellent. Everyone made our move go smoothly.
Bob & Kris
June 19, 2017
Everyone connected with the move was very courteous and extreemely professional. As an added bonus, they ALL made us feel like friends. Good service is an aspect of businesses that is dying, but not with Chipman/United Vanlines.
April 28, 2017
It was done professionally and close attention was given to my desire for the placement of furniture. The spirit of the works was harmonious and it was a pleasure to have them
April 10, 2017
As a past employee of UVL (U593) your quality has not changed nor have your levels of communication with the customers which is wonderful. I felt of value to your local agent (U491) as I did in working with UVL for 26 years. My step daughters completely appreciated the destination services from the driver and his crew also. Thank you United Van Lines for remaining customer focused.
March 27, 2017
United Van Lines, Chipman Relocators out of Sacramento has two great employees, Brian and Teresa who made my move to Michigan a pleasure. From the estimating of the shipment, providing weekly house calls to see how my packing was coming along and providing all the boxes I needed. We had the Oroville Dam problem most roads were closed so he couldn't make his weekly house call but called me on the phone to tell me he'd be at the house as soon as the roads were open. Teresa was at the ready for all my emails to get all the paper work signed, credit card info filled out and tracking the shipment once it was on it's way. And by the way the shipping schedule was on time in fact 2 days early. All the personnel I was in contact with were curtious and friendly. Dan the driver even fixed a leg on my old armoire that came loose. I have to tell you that United Van Lines is only as good as the great people that work there. Pat Happily in Michigan.
March 23, 2017
Overall good service. Got my stuff fast, had confidence it would be treated well. Service made me feel secure in a stressful situation.
March 21, 2017
I appreciated Annette Davidson. She was very accommodating and did a great job in orchestrating our move. The driver was also first rate and the price was fair. Can't ask for much better. Thank you.
March 20, 2017
From the time Annette, our moving consultant came to our home to give us an estimate until the moving van drove away at our new residence, we received excellent service from everyone involved. I had never used a moving company before and was very skeptical about moving companies, but I must say that all my fears were proven false by United. They were super professional. The estimate we received was a "not to exceed" estimate, the packers and movers did a wonderful job and the truck driver, Donnie Sanders, did the most amazing job getting the huge van into and out of the little gated communities we moved from and to. We did not find one single damaged, broken or scratched item as a result of the move. I can't say enough good good things about Chipman, United and all the people involved with our move.
February 13, 2017
Quick, pleasant, on time. My old glass front bookcase came through without a scratch. Perfect move.
February 3, 2017
Matt! He was super professional. Could not have asked for someone better.