122 Encinal Street
Mon: 8:00 am - 5:00 pm See reviews >
Locatelli Moving And Storage
122 Encinal Street
Santa Cruz, CA 95060-1710
Mon: 8:00 am - 5:00 pm
Tue: 8:00 am - 5:00 pm
Wed: 8:00 am - 5:00 pm
Thu: 8:00 am - 5:00 pm
Fri: 8:00 am - 5:00 pm
Reviews for Locatelli Moving And Storage
4.8/5.0 Average Rating
July 9, 2018
The people were great
July 1, 2018
Overall experience was positive. We felt there was very good communications throughout. We havn't unpack everything ytet, but feel that things were delivered in good condition.
April 20, 2018
Move team: our driver, Craig and move team were great. We had to quickly shift the move schedule due to weather challenges and everything went very smoothly. Craig was incredibly professional and reliable, and had done his homework at both ends, arriving on time. Annie at Locatelli was also great, though some of the office staff there were challenging to work with and didn't pass on messages.
April 3, 2018
The crew did everything needed to get my cargo up a slippery and snowy road. I was impressed!
March 31, 2018
It was very positive for all aspects of the move. The service was handled in a positive and professional manner
Bill & Ann
March 24, 2018
Bruce, van driver
March 17, 2018
overall it was a positive experience. Misty Mitchell from Locatelli Moving was very helpful, the crew that loaded the truck was efficient as was the crew who unloaded. They arrived on the day they said they would. There were two items damaged and somethings were missing, but Misty walked me through the claim process and tried to track the missing box. I recieved a check for the full amount for the damaged items.
March 6, 2018
Very well mannered and helpful.
February 22, 2018
Everything arrived in great shape, moved to proper place and set up where needed.
February 12, 2018
Despite some tricky scheduling, when we were going to be out of town on a new delivery date, the movers managed very well to unload the truck into our storage space on their own, coordinated with the storage space management.
January 18, 2018
everyone involved was very considerate and easy to work with.
November 13, 2017
Locatelli and United made our move much easier and smoother than we had anticipated.
October 23, 2017
The mover Caas was very good, he packed our apartment and also moved to our new location. HE was careful , professional and over all very helpful
October 17, 2017
Overall, all things considered, I was very satisfied with the entire experience. There was just some unprofessional behavior from one of the unloading crew members. That's why I didn't give the top rating
September 19, 2017
Misty at Locatelli Movers made the entire experience as stress-free as I could imagine. She was available by phone and for personal meetings before the move and has remained available even after the move has completed. All details of the move happened as it was originally explained. My only complaints: the movers at my Santa Cruz condo did not wrap my furniture for trip from condo to the truck until they dropped a drawer from dresser onto the sidewalk (and I complained to the foreman). Also, a couple of pieces of furniture were damaged at the delivery end (one was a dresser that I advised about but they still carried it in ill-advised way that broke the dresser crossbar). Overall, the entire experience for a cross-country move was far more positive than I anticipated. Again, I credit Misty Mitchell with much of making this work out so well.
Mick & Laurel
September 15, 2017
Mike was great at directing his crew and the overall experience was carefullly done with nothing broken. They wrapped everything thoroughly.The whole crew was courteous and respectful.
September 15, 2017
United Driver and Urbana Assistant were great! Courteous and patient. NOT SO Locatelli Movers...forgot important items i.e. Valuable Art Pieces, rushed, took items to move that were to stay at CA House. Locatelli "Desk Assistant" Demanded Payment upon arrival of Van. Would not allow Driver to unload until paid $5,700..unlike past 6-7 Moves and/or Storage I contracted with Locatelli over the years. Will tell all I know to NEVER contract Locatelli Moving & Storage. Many Floods in CA and many put personal items in Storage...Telling Newsletter in Felton: Do NOT use Locatelli!
September 13, 2017
1 week delay due to issues with local CA Mover.
Glen & Pam
July 31, 2017
Very polite, very thorough. Advised me to keep the Bingo Sheet he gave me as it was more legible
July 17, 2017
Overall we have been very pleased with the mover and the timley delivery of our household items. The mover were very professional.
July 15, 2017
Delivery was sooner than expected, very professional, nothing broken. The three gentlemen who delivered our things were very courteous and kind and diligent. I was very impressed with the quality of service. We did receive 3 boxes that belonged to someone else. I am not having a lot of success in getting someone to come pick them up and return them to their rightful owner.
July 4, 2017
Eric was on time, friendly, and very professional. Nothing was broken or lost during the move. Everything went very well.
July 3, 2017
Every United employee we incountered provided exceptional customer service! I was VERY impressed especially with Eric and Steven! Hard working and respectful!
Bob & Julie
June 13, 2017
We were in the military for 20 years and had experienced many moves. It has been 40 tears since our last move, and this was our first move as non-military people. Moving has been improved and I was very impressed with the packing and handling of our stuff. And the move included schuttle serve at both ends.
May 11, 2017
Amazing service. Misty and everyone were really wonderful, helpful, efficient. My contents arrived in time and not one thing broken.
May 9, 2017
The two men who handled my move worked quickly and efficiently. They were friendly, polite and accomodating. They handled my furnishings carefully and got the job done well.
March 25, 2017
I particularly enjoyed working with the local staff in Santa Cruz at the Locatelli agency. Very professional and friendly.
March 7, 2017
Excellent and competitive bid. Communication excellent- true professionals.
Keith & Diana
March 6, 2017
Excellent interaction with Ms Asche, the owner of Locatelli's. Timely arrival of van on moving day. Careful wrapping of furniture and disassembled furniture by Michael, your driver, and his (local) helper. Prompt departure of loaded van enabled us to start our drive to WA at around noon. Michael phoned to inform us of his ETA in WA at on a day and time convenient to us. The weather that day was raining/snowing. Our house is not readily accessible from a large van; either up 16 steps from the street, or along a 60 yard alley. Because the United agent in Mt. Vernon was not able to provide Michael with a helper, he elected to park the van on a side street and ferry the 3120# load up the alley on a small trolley. This required 20-30 trips. One of our flimsy shelf units was slightly damaged and Michael apologized profusely for it. He and I verified that all items recorded on the inventory had been delivered. One error in the invoice from United, dated 3/4/2017, is being disputed.