20 E Commons Blvd
Mon: 8:00 am - 5:00 pm See reviews >
20 E Commons Blvd
New Castle, DE 19720-1734
Mon: 8:00 am - 5:00 pm
Tue: 8:00 am - 5:00 pm
Wed: 8:00 am - 5:00 pm
Thu: 8:00 am - 5:00 pm
Fri: 8:00 am - 5:00 pm
Reviews for Armstrong Relocation
4.6/5.0 Average Rating
October 15, 2018
Was given a "move out" date but was not given the time of the "move out" until late afternoon the day before the "move out" date. The window of time was between 11 am and 1 pm. Movers showed up at 1 pm. Would have appreciated more notice. Delivery date had a window of 14 days after the "move out" date. I called to get an update 7 days after the "move out" date and was told United had no delivery schedule established and they would call me once a delivery schedule was established. Four days later I was informed my furniture would be delivered on the 14th day (final day of United's committment), but no time was stipulated. Two days later, I was informed by the driver that he would be there "that same day within one hour" to deliver my furniture. No advanced notice was given. I was delighted to get my furniture two days earlier, however, I would have preferred to have a day's advanced notice to be prepared.
October 9, 2018
Packing and transport of our belongings went well without a hitch. The two Joe's (father and son) were great. We are very happy with the move
October 4, 2018
Positive experience, unlike other moves. Nothing broken and nothing missing and the price was stable.
September 13, 2018
The lead mover was very professional and helpful, all helpers were polite and courteous. Overall a great experience!
August 8, 2018
Pick up and drop off were a breeze. Friendly service, good price
July 26, 2018
The moving team who came to both homes were both great
May 23, 2018
Overall experience was great. Movers were courteous, efficient, caring, and very professional. Sales person and coordinator were also very good, answered all our questions. All our furniture arrived with no problems. Would not hesitate to use again.
May 21, 2018
All good. excellent communication from the first call to the call center, to the estimator to the coordinator to the actual packers and movers on both ends.
May 20, 2018
The movers, both the pickup and delivery men, were efficient, courteous, professional and were time conscience. They were terrific to deal with. Nothing was broken or damaged which shows how well they packed my items. My only complaint was the amount of paper used as I a sure we were charged for it..
May 6, 2018
United was the corporate moving company when I relocated for my first job so when I was relocating for a new job I figured I would get a quote from United. United ended up being the most cost effective option as well as the company that gave me the most confidence that all of my belongings would arrive unharmed. I had a really great experience with Armstrong moving on the Philadelphia end-Greg talked me through my options as well as helped me find the best option for me.
April 16, 2018
Helen Henderson (Armstrong Relocation) was terrific and very helpful getting organized for the move and checked on me moving day. Mike Dill, the mover, was terrific on moving day and on delivery day. His crew for moving was super. It snowed 8” while the losded. Great helpers on delivery end too. Mike called to coordinate on both ends of the move.
April 10, 2018
Movers were excellent - very responsive to specific challenges of the move.
March 27, 2018
very helpful and cooperative, pleasant personel
February 22, 2018
Overall, the move was outstanding! Mike and his team did a wonderful job of keeping us informed through the whole process. They were incredibly efficient and professional and we can’t recommend them highly enough!
February 6, 2018
One item was lost, the legs to a little wooden cabinet. The "specialists" who were assigned to move the piano and the massage chair were not as knowledgeable as expected; they were looking up directions on how to take apart the chair, but they did a fine job in the end. The piano movers were not as expert as the ones from your company who moved me into the apartment in Bear, DE, one year ago. They were so expert, and so fast, they even hung the huge picture over the piano for me, and were out in a trice.
November 8, 2017
The move overall went extremely well. My only issue was with items that were marked and expressly noted to stay unpacked and at the home we’re packed and delivered.
November 8, 2017
It was a great experience from start to finish. I liked having Helen come into our home at the beginning to get an accurate accounting of our needs. The load team was extremely professional, the unload team was as well and our items arrived intact and on time. Overall an excellent experience start to finish.
November 6, 2017
Pickup and drop off were prompt. Not completely unpacked yet but damage so far seems fairly minor. Main issue is that we were led to believe that if we packed and shipped items ourselves we would be credited for the lower weight and less packing. We got credit for the reduced weight (over 600lbs) but were told that there was no credit for the reduced packing. Somewhat disappointing as we were told to the contrary and spent a significant amount of time and money packing and shipping many of the breakables - particularly pictures and mirrors.
November 6, 2017
From the sales, support/coordination, packing, loading and delivery the team was very professional, courteous, respectful of residence and property. True professionals from start to finish. I would highly recommend the team I had.
October 23, 2017
Crew was very slow at pick up. The crew that delivered smelled and was rushed to make delivery.
September 28, 2017
Working with Armstrong Relocation was great. They were professional and efficient throughout the move. Thank you!
September 20, 2017
Everything was great until they reneged on the hot tub move. I was promised multiple times that it would be placed where it belonged. Upon arrival they were not prepared to perform the work as promised. The coordinator told me I would get a deduct from the final charge. The coordinator denied saying that. The sales person conveniently forgot we looked on google maps to check out the location of the hot tub. They did not forget to charge me $665 for packing some things for me.
May 8, 2017
It was great! John and his cousin are awesome! From Greg to Dana it was smooth! Kudo's to whole team! I interviewed many movers and felt most confident with Holman
May 1, 2017
Very courteous, efficient, and thorough. Would definitely recommend and use again if needed
April 11, 2017
Fabulous! Kyle, Jim, Jose' and John were first rate packers; careful, thoughtful and consider of our things. Bernie, our driver, gave our possessions a 'first class ride' across the country! Dana Woolley was an excellent move coordinator, we wanted for nothing. She was always one step ahead with information, suggestions and advice. We couldn't be happier with our experience!!!
March 3, 2017
Very organized, professional staff. The team did everything they said they would do at the time it was promised. No damages, no losses. Exceptional experience.
January 17, 2017
The gentlemen that did the packing in PA and those that did the unpacking of the truck in Florida did a great job.
January 13, 2017
Darn near perfect. The movers themselves were great. The only thing preventing a 5 star rating was the cost. Given the original estimate and the fact that I moved the living room furniture myself, I would have expected a slightly lower fee.