Detroit, MI Movers Near You

Move from Mich to NC was good except one problem. Upon arrival in NC, driver realized he could not access my new residence directly due to the size of the van vs. the size of the streets and corners. Driver had to rent a U-Haul and shuttle my furnishings in. Great inconvenience to the driver and his staff. Seems problem could have been avoided and this could easily be determined in advance for a national company such as yours.

Our driver/deliverer Frank, was very helpful and made the experience feel safe and secure as well as we laughed a lot.

Everyone on the team was very professional, efficient and kept us informed every step along the way.

Both the teams (packing at the origin and delivery at my new home) were polite, efficient, and very helpful.

The estimator was great and the team onsite for load and unload were professional and had a sense of urgency.

My experience with United Van lines was very good. Sal Zerilli, my move coordinator, was in touch with me frequently keeping me updated on the status of my move. And Robin Humphrey, is your shining star. She went out of her way many times to help me prepare for my move, including dropping off used boxes and packing paper to pack with. No other company offered to do that! She gave personalized instructions on how to pack delicate items, and she always returned my calls promptly. I would refer your company simply because of Robin. I hope you compensate her well, because she makes your company look really good!

very happy with United; good workers on both ends; on time, worked hard

In General, the entire team from Frisbie exceeded all of our expectations With regards to our entire moving Experience.

We were not happy with the delivery "window." We had no furniture and limited clothing for ten (10) days.

I could not have been happier with my experience with United. With the passing of my father there were so many things to deal with and this move was absolutely the smoothest thing of all. From my first contact with the company on line to the delivery of our items and the 3rd party set up of our Grandfather clock everything was perfect. The communication throughout could not have been better. Ben was excellent, Diana was fantastic, our delivery men and clock set up man were professional and everyone was so friendly!! Thank you all for making this difficult and emotional time easier with all your help!! I would strongly recommend anyone needing moving services to contact United.

Overall everything went well.The movers showed when scheduled and went right to work.The only thing I wish would have been better is communication between the company and us.We had to keep calling to make sure everything was going according to plan.I would have liked it if the company would have called us once the time was close to keep us updated.

Everyone not only did what they were supposed to, but they did it with humor and care.

My overall experience with the exception, that furniture items that were taken apart were not put back together. There was also damage to several items and a month later after two requests for the correct insurance form, I have not received it yet.

Overall our experience was positive however, the way some of my valuable China and art were protected was unacceptable while other simple, unbreakable items were overly protected. I also was unhappy with the dissension of each of the groups... negative talk about the group of packers by the loaders and negative talk about the loaders by the unloaders and so on. I don’t feel this was acceptable behavior for a customer to hear about.

No review comments provided for this rating.

We had a wonderful experience. Our driver Jim oversaw the entire process and we were very comfortable with him, and his professional and competent manner. He took charge of the crews that came to support on both ends of the moves. They were also very competent and careful with the homes and the belongings. Pickup happened when they said and delivery was earlier than expected. We are very pleased.

We were impressed by the care and attention the movers had with our household goods. Your employees were dedicated,paid attention to detail and unfailingly polite.

No review comments provided for this rating.

The movers were very efficient but also thorough and patient. Overall process exceeded our expectations.

Moving is stressful but United helped to reduce that stress

No review comments provided for this rating.

No review comments provided for this rating.

No review comments provided for this rating.

No review comments provided for this rating.

No review comments provided for this rating.