Quoting was a bit inaccurate, changed plans on last day before the packing commenced despite weekly confirmation of plan.

We moved from So. Florida to Alabama. We were given a time table for our furniture to reach us. Its stressful enough to move but to move 2 states is unbelievable. But it happened smoothly

Thank you

Excellent. Trustworthy Professional

Your agent ,who facilitated our move and the woman on the phone who was always there to answer any questions, made our move stress less and easy.

Your company delivered on every aspect of the move...beginning to end.

The moving expectations with United was way beyond my expectations. Moving from your home can be a nightmare, but the people at United made it completely stress free. Thank you so much Marcia the coordinator and the moving team of Stevie. You guys where the best. When it’s time to move I recommend 100% to use the folks at United in Pompano Fl

From start to finish experience was positive. Staff was professional and helpful. Special boxes were provided for frames and mirrors. High value furniture items were treated with care. Loaders arrived early, were courteous, and worked efficiently. Delivery truck driver was very professional, on time and accommodating to request for furniture placement at delivery. Moving consultant communicated timelines and called after delivery to confirm everything was to our satisfaction.

It was excellent overall experience.

GREAT team of awesome movers--EVERYONE was knowledgeable and friendly!

Great job as contracted. Some breakage but very receptive to requested refund. Great communication! Very helpful! You

Great team, great experience

United Van Lines, and their agent, Armstrong Relocation did a great job from beginning to end of what was a potentially tedious and difficult process. They helped us get through it with minimum stress, and it went exactly as planned.

We thought the driver and his crew were knowledgeable, polite, and hard working in packing, moving and unloading us. The internal office staff was good but I had a situation concerning the crating of art pieces where communication could have been better concerning the outside vendor assigned to the job. The internal office did call once a day to check and see how things where progressing with the move, but due to being busy with the move it was hard to talk to them. Over all the move went well.

Great moving experience. Driver was prompt and kept me informed the whole way. All items arrived and nothing broke. I will definitely recommend to everyone I know about United.

This move was super easy and painless!

It was great. Movers were real pros

The movers were supposed to come at 9am, but didn't come until 11:30am. The delivery was also the max for the window. It took a LONG time to get my stuff. It was all in good shape though.

Excellent

The movers and packers were great!!! So was Mary Ann Colten. Everyone I dealt with was very professional and courteous. I did have several items that were broken in transit, and that is the only reason I am not giving a 5 star rating.

Outstanding service on both moves. Thanks to Mary and Gwen, for their pre-move support and smart, personable recommendations. Appreciation to your two moving teams: 1. Kyle, Steve, Jonathan and Alex and 2. Joe Sr. and Joe Jr. Your movers provided me with the the kind of start-to-finish support that I've NEVER experienced from a company AND that all other companies should strive for. If so, there would be no need in the world for nasty hashtags from consumers. The gentlemen worked harder, smarter, more professionally and more politely than any service team I've ever engaged with.They all had great senses of humor -- very rare after their VERY long and EXTREMELY challenging day. Simply put, they were outstanding to work with. I hope I never, ever have to move again. But, if I do, I want Armstrong to support me ALL the way. Please extend my thanks to all. I hope Management knows what outstanding representatives of your company the 6 gentlemen are.

The support for the mover and the movers performed beyond my expectations

Have a lifetime relationship with United Van Lines and happy to report you didn't disappoint.

Overall a decent experience. However, some items were dropped at previous destination prior to mine. Had some damaged items and a missing box for which we are still waiting to hear the status.

My move went smoothly because of. this company. From the beginning with Mary to the driver at the end, Ceasar. Everyone involved was timely, courteous and professional. Everything was accounted for and unharmed. You do it right. Thanks, Jean Saber

Excellent experience! Organized, efficient, professional and friendly staff! Thank you!

The estimator was awful and misleading to me! Otherwise, the move at both ends was very efficient and professionally done.

My moving experience was great! Everyone from the salesperson, Mary Ann Coulten to Cesear was fantastic.

Our salesperson was very knowledgeable about all aspects of the move. Marianne was her name. Gwen the coordinator was very pleasant and helpful with all my questions!

Moving after 26 years in a home is inherently stressful and emotional but Armstong Relocation United Van made the process as easy as possible from the initial survey and flat rate competitive price to the care and attention of our driver and crew to the quick delivery and unloading without damage or loss in another City. Could not have gone better.

Staff was great from my first email/phone call to the movers. Very Satisfied.

There were only a few problems with the move including a mix up in the delivery date because the larger truck was too big to drive on my street and that 3 items were damaged in the move.

The overall move was okay. I appreciated the calls from Gwen. I just didn't like how our things were delayed. Even though it fell in the window of delivery. It was almost the last day, and our shipment kept getting delayed and no one was calling to confirm that.

I had a very good experience with United. My driver, Joe, was very helpful and everything was packed professionally. Upon unpacking, I was very happy to find nothing broken and delivery went just as smoothly as the pick up.

My overall experience with United Van Lines was exceptional from start to finish. Absolutely everyone I dealt with was very friendly and went above and beyond.

We were not informed of the arrival time of the truck in advance. We received a call from the driver 1.5 hours prior to his arrival. Luckily we were available. There was no after hours contact number provided during the transit time.

We were on a very tight timeline at the origin and the entire team, (sales, move coordinator, packers, etc.), were very responsive and helpful. Delivery also went very well.

The smoothest move I have ever made... and I habe moved at least 15 times in my adult life.

Excellent comunication and professional associates at every step.

Carol Shary drury Jacque and his assistants. All individuals were excellent in all aspects of my move. I was very pleased and have already recommended united to a friend for his move. Thx.

We were pleased on all levels. We did most of the packing,but were able to have difficult pieces packed by the team. Everyone was great. We had no breakage and I don't think we got any scratches either.

the group was timely, professional - our driver Phil, was excellent!!! great attitude, hard working and good communication. Ive used United Van lines several times in the past for my moves, and will continue to use them

Excellent communications process -- every aspect of the move was taken into account by Steve Smith and Bonnie Bottini assuring a smooth, trouble-free and on-schedule shipment and delivery. The three men who did the packing were professional, efficient and careful. Everything exceeded my expectations. Suddath and United came through with flying colors. Thanks to all.

The salesperson and driver were excellent. The Moving Coordinator was attentive. Unfortunately, there was a miscommunication regarding the delivery time that caused a significant problem for me.

Professional, efficient and customer friendly company.

We had a wonderful experience from start to finish, everyone was so helpful and made our move so nice!!

The loading went very well. Fast friendly. Unloading was also fast and friendly.

1. sales is responsive in timely manner, 2. packing itself is done very well (no plates broken), 3. follow up is good to certain extent but then when actual delivery time is concerned, the driver is the one telling me what is happening vs the coordinator. 4. actually deliver is efficient and fast, 5. but some furniture pieces mysteriously scratched and bumped with perfect wrapping up arrival, and also marked at the signed inventory, with no prior mentioning to me and certainly were no there before their packing. so on one hand they did a great job packing, but on the other they documented scratches and dents that were not there in the first place. this is dishonesty and that is not good for such a reputable company and for such a high moving charge.

They were very responsive and kept me up to date. Everybody was respectful.

Smooth efficient move. Packing crew was excellent, driver (MIke) and loaders were amazing hard workers...extremely helpful and pleasant and made me feel very confident. Thank you to Bonnie my moving coordinator who went out of her way to make sure everything was on task and I felt as though she was a friend with her encouraging words, wisdom and kind words.

Excellent! Moving is stressful and choosing a moving company is most difficult. Most reviews aren’t very good. From the start, with our 1st appointment, with Steve, to working with the amazing Bonnie. She continued telling me everything would be good and she was completely correct. Everything promised and above was taken care of. Your team, has been beyond perfect. Brandon, Barb and the repair person in Minneapolis, Brad. Outstanding and professional. Highly would recommend United. The movers from Florida to Minnesota fabulous. What a great relief to have trust in the experience. Hope Rosenburg

very professional, price estimated was the final price we paid

Movers provided exceptional customer service and especially Jay who consistently told us that he was here to exceed our expectations. The team was great!

Move from FLL to PIT. Couldn't have asked for better service. Extremely professional right from sales to delivery. All pickup and delivery agents were quick, polite, experienced and extremely patient. All my stuff reached within a week and all in one piece. I was notified tinely via phone calls and email about my delivery and they made themselves available even on a Sunday. They stuck to the price they promised and no surprises what so ever. We thank United and each and every person who helped make our move stress free. We will definitely recommend United for your move.

good friendly workers, good communication, no breakage

Everyone was so professional and extremely helpful every step of the way.

The team was great. Worked hard and finished early at both ends. I like that we had some of the same people for pickup and delivery. Two things did not go as well as I would have liked. One - they do not pack remotes with the TV - they pack them separately which makes it difficult to match up when unpacking. Two - the electronic piano player system was not with the piano when unpacked. The people putting the piano together could not finish the job. We still haven’t found it although I assume it is packed somewhere.

While there was some miscommunications, overall this was best move experience we have had with a moving company.

Totally ridiculous how difficult it is to get a straight answer about liability protection and insurance. felt scammed at several times during the process. Your employees and subcontracted employees were not well educated on this important matter.

Overall, the move went pretty well. Packers and driver were professional and worked hard. I did question the say some things were packed (some were packed with overkill, a few items were packed carelessly), but overall, it wasn't bad.

Once I made the choice of selecting United to move me, everything went so smoothly. The team that showed up were friendly and very respectful of my belongings. The office staff I had to deal with on the phone, could not be nicer. The van arrived in the time period I was promised,and everything seemed in good condition....even though i am still unpacking. Very pleased with the whole move from start to finish.

Roberto, William, and Ernes (sp?) were fabulous--we can't sing their praises enough! I have already told friends in Florida that if they or anyone they know will be moving, they MUST call Suddath, and ask particularly for Roberto's team, if possible. Such nice men--so professional, pleasant, conscientious, patient, and of course, careful with our furniture, household goods, and with protecting both the home we were leaving and the one to which we were moving. Having not made an interstate move in 40 years, my husband and I were apprehensive, given the horror stories one reads and hears about moving disasters. Roberto called a couple of days before the move to touch base, and likely sensing my nervousness, he said "Don't worry, we'll get through this together!" He was so pleasant and reassuring that I knew we would be in good hands. Boy, were we ever! They were such a pleasure to work with, and everything arrived FAST and in perfect condition. They far exceeded our expectations!

The office people kept us updated on the times for each stage. The packers were efficient . The moving. Crew (two guys) were pleasant and attentive to the task. We were kept in the loop over the several days that our load was en route and they arrived as promised. Unloading went very well ,unpacking and assembly was spot on. All in all it was a good experience.

Great experience with United Van Lines in our recent move out of state. All our questions and concerns were addressed professionally and in a speedy manner.

Great service, polite and hard working crew.

My experience was mixed. The guys who loaded me at my home were good, whoever managed the warehouse storage did a terrible job, the guys who delivered to my destination were excellent

All your employees were wonderful......conscientious and pleasant.

We had absolutely no damage to any of our goods. From packing to loading to unloading, everything was handled in a professional, courteous and thorough manner. By far,the best move we have had.

Excellent service. Very professional and helpful throughout moving experience.

Driver and team were very professional moved everything carefully

My driver Carlos and both of his helpers,in Florida and in Mass. These men were so friendly, never stopped working (even for a drink of water. Their work ethic's are exceptional and all three men deserve to be recognized. If I ever move again (and God I hope not, this is too stressful!) I would use your company only if I had Carlos and his helpers to move me. Great upstanding men - you need to be proud in who you have hired.

From Bonnie who was our coordinator to Justice our driver and his helpers made the move and the whole experience very unstressful experience

People were really nice, but: we needed an extra truck so some things got here, some things are enroute with no idea when they are coming or what was on the shipment. We have the inside of a cabinet but not cabinet as its in the next shipment so all is on the floor. Packers left some things in my dresser so stuff fell between drawers and I had to break things to get them out. Unpackers left a knife in my 11 yr olds room. Kitchen box was unpacked in the basement. It feels like a mess and I have moved serveral times, this has been the worst.

Extremely professional and courteous service. highly recommend Suddath United.

Pat Day, estimator - extremely knowledgeable, experienced and helpful. Chris the Driver - excellent communication passing along arrival and delivery times. Bonnie the move coordinator - great communication while coordinating our move.

The crew did an excellent job. We had an outstanding crew in Beau, Curtis, and Troy. They were hard-working, respectful and did everything in their power to do a great job. I would give them an A rating.