It seems everything was packed well and ALMOST everything made it in one piece. I will be opening boxes over the next few months so I’ll know more later. But a dresser, mirror, and a bookcase were broken during the move. The mirror is not worth much - but the dresser was mid-century modern style and made it all the way to Idaho from Vienna Austria a few years ago but couldn’t make it to Washington state in one piece (came off the truck in 6 pieces). The bookshelf, which was fairly new and sturdy was completely ripped apart. Too much weight on them perhaps?

I was very happy with the service, price, movers, professional process and staff. Josh Perez was wonderful to work with. He followed through on the entire moving process to make sure it went seem less. The movers in Idaho, and Albuquerque were great. Overall it was a great process.

Genreally we were happy with the move (2nd time in 2 years we've used United) The driver was great, the helpers were very courtious and thoughtful. It just took too long to get our stuff! Took 12 days!

Moving is always a chore. United helped but it isn't their fault that it is still a chore.

The driver did not allow us to check our boxes or high value items.

We were given an Arrival Window of 8 days and the driver had commitments after day #2 so we had to move settlement day to avoid a storage fee.

At a time of high anxiety, the whole experience surpassed my expectations...from the surveyor to the driver, it was probably the best move that I have ever made.

Experience was awesome. Josh Perez was helpful, efficient, and went out of his way to take care of my move in a timely fashion.