Kansas City, KS Movers Near You

Admin staff, packers, loaders, and drivers were all a delight with which to work.

The driver was very friendly and accommodating. Arrived on time and the work crew was expedient.

Our interactions with Katie were great. As with most moving companies, there is always some damage that seems to happen. We had two completely destroyed items that we could not reuse and had a difficult time trying to get someone to organize removing them (after the lady in claims said they are not responsible for taking them away). In the end my husband ended up cutting everything up into little pieces to put in the trash (and afterwards we were told the people who were picking up our boxes were supposed to do it). Not sure where the communication breakdown happened. The people moving us in did do a bit of damage to walls, newel post but I felt like when I pointed some things out it wasn't a big deal.

Overall experience was good. Only complaint was how long it took for our stuff to get out to the new house.

Move was smooth & timely but not happy with the quality of packaging. Most of the boxes especially common household items were not properly packed which resulted in lots of spills inside the boxes. This was the case with most of the kitchen boxes. Wardrobe boxes were also not properly packed. Most of the clothes were just dumped in the boxed instead of properly hanging them to the rod. some wooden book shelves were also broken or chipped.

I have already taken this survey. Darell, Joanie, Bryant and all helpers were very skilled. They were friendly and helpful in every way. I could not have asked for better service.

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Good communication, friendly and helpful staff.

Oveall a good experience. Packing and unloading left something to be desired. All crews were very nice.

good move.... we did have some damage

Great experience. Darrell spent far more time gathering information and making sure we were set than any competitor. Friendly movers on both ends of the move.

Professional from start to finish! Best move experience we have ever had!

Great experience from start to finish. Customer service was awesome. Movers were also very courteous. I am also happy to say that nothing was damaged during the move.

I had not moved in 24 years and all advice was to expect a bad experience; broken, lost, delayed belongings. That did not happen, and all involved were courteous and extremely professional. We are very pleased with the service provided.

At least 5th time we have used Fry wagner each with excellent results including the most recent!

Both the packing crew and the moving crew were exceedingly careful with out things and our home. They were so very polite and assumed nothing - asking us frequently for our feedback. Did everything go perfectly, no, after all this is a moving experience and there will be some unexpected situations, but these folks handled everything like seasoned professionals with courtesy and grace. Reviewing with your folks the assembly and disassembly methods for air mattresses would be a good idea.

For my long distance move and storage needs, the flow of service was ideal. Items picked up, shipped to new state, stored and delivered at a later time. Prevented me from having to hire multiple service professionals. Hassle free.

Very Professional, considerate, Very hard working individuals, Always on time with the pick up and delivery. They wrapped EVERYTHING. I would use this service again. NOTHING LIKE THE ONLINE REVIEWS!!!!!

Only a few words - easy an painless. Great staff; driver and packers/unpackers were very nice and did a great job.

The move was as smooth as could be, Was very pleased with the whole process

supercalifragilisticexpialidocious!!!!!

The move was great the driver was wonderful, the coordinator was wonderful, everything went smooth the furniture arrived in good condition.

Everything went smooth

The entire experience surpassed our expectations

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Everyone did such a great job of helping me throughout this move experience. Sandro, the driver was terrific!

Very professional, timely, and easy to work with. Friendly staff and very helpful with how quickly I had to move.

generally good

I believe you have a great system, with great communication between all parties. The move was flawless. Our driver Mark is an absolute jewel. The loaders and unloaders are some of the hardest working people I’ve seen. That’s hard to come by these days. Joany, at Fry Wagner stayed in touch regularly, to make sure everything was running smooth. You have a great partner in Fry Wagner. I will recommend your service in the future.

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Overall it is very good experience

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The employees that packed and loaded and unloaded my furniture were friendly and professional. My moving coordinator was friendly and followed up after every step and I was satisfied. However, when it came for the claim of damaged furniture I was not pleased. The only communication I had with Patty Reed was via email and there was on explanation of how to fill out the claim form or any options to receive a check or have furniture repaired. I was not at all please with that portion of my moved by United.

No complaint

Great experience from start to finish. Everyone was professional and helpful.

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Everyone from Dan Kulp, Joanie Miller, Melvin Oxley, and crew in MO & NC were polite, respectful and handled our move & personal property like it was their own. I was anxious but needn’t be.

A complete service that was fully explained. Great care was exercised on the part of the movers during pick up and delivery Delivery accomadations were made to achieve a smooth move with low stress.

Fry Wagner was great - every aspect was professional, courteous, and helpful. Office staff, estimator, packers, all great. Our only less-than-stellar part of the move was the driver. I am sure that will come up later on in the survey.

Every person whom we came into contact with from Fry-Wagner was quite friendly. That started with Scott for our initial walk-through and estimate to the packers and loaders in KC, the unloading crew in TX, all the office staff who called or e-mailed, and the 3rd party vendors at both ends of the move. In addition, everyone was prompt by arriving each day as promised. Finally, the crews at both locations were very hard working.

I can't speak highly enough of United. This was my fourth(!) cross-country move, and United was above and beyond the best moving company we've worked with. Not only were they prompt and professional, they were also extremely flexible given our last minute moving situation due to flooding in our apartment building. We were extremely satisfied and would certainly go with United again.

Very professional, friendly crews on both ends of our move.

Fantastic...couldn't have been better

I appreciated the information, online and written, which explained the legal aspects of an interstate move.

Movers made it very easy for us to move. Moving out of the city one has lived in for over 50 years is very difficult. Our movers came into our house, took charge of the move, kept us informed all along the way. Certainly helped to take a lot of stress off of us.

Mike and his crews were not only professional and hard working but genuinely cared about our move

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From the start, we had great service. Dan Kulp made the planning easy and was great to work with. Joany Miller kept in constant contact with us every step of the way. Both of them are assets to your company. They delivered every step of the way.

Overall it was a good experience

Professionalism all the way from everyone I came in contact with.

The company was very accommodating of my situation, as I delayed the move 3 times over the summer months. When the time came, the personnel arrived on time and were quite friendly. The packers were efficient and very careful to best assure that nothing was broken or lost. The same applies to the loaders and truck driver on both ends of the move.

Movers were great, but issues with United insurance will NOT bring me back nor will I recommend.

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overall very positive. We were disappointed in not being to contact the drive for about 3 days to let us know when our furniture would be delivered.

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Mike’s crew was very efficient and did an excellent job. They were quick and thorough.

Response to questions were quick and we were kept well informed

The leader Joe had everything planned and coordinated. On time and took great care in protecting our property. He and his help were very courteous and professional. We felt at ease in their presence.

The move was on schedule, efficient,and fairly stress free.

Movers and driver were very professional and kind. Handled l of our things with care.

I was a little surprised at how small the container was, but I was very impressed with the workers who loaded and unloaded my belongings.

Promp service, especially delivering my furniture in ABQ. It was excellent!

Everyone involved with our move was helpful, courteous, patient and understanding.

Moving and customer service is good, you need to hire handling guys who have patience and capable of assembling the stuff in home.

great

The planning and load was very smooth. The load team was very professional. The unload team was npt as good with bickering with one worker and the driver. I had to remind the same worker that I was the customer and should be polite to me as I was checking off the items and checking for damage.

Excellent job from initial inventory to pack and unload. We have already recommended United Fry-Wagner to friends moving from the Olathe/Overland Park, KS area.

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We had a very positive experience. The personnel we encountered were all friendly, courteous, caring and protective of our property. We enjoyed each and everyone of them.

everything went pretty smooth. Huge help from Darrell dropping off boxes. Movers were great and so was Joany.

Everyone involved with this process from United were such professionals. Fry-Wagner, the packing movers, were awesome. Chipman, the delivering movers were just as great. Overall we were so glad we listened to everyone who recommended you for a cross country move.

The move went extremely well without any problems.

the move was smooth. All dates were met and delivery was on schedule.

Gary and Donna were great. Everything was timely and smooth. Very pleased with the move.

Everyone was attentive, informative, and personable. The entire move experience was easy and hassle free. Extremely grateful I chose United.

The driver (Alan George) was very considerate and attentive and eager to please. The unloading crew from Chicago were super hard workers and really hustled.

Considering the move was extensive and I have a infant son, everyone was super helpful during the entire process.

Excellent move! United was organized, detailed, quick to provide answers and the driver, crews and staff were all outstanding. Could not be more impressed. GR

Over all better than my last experience with another company.

The entire experience was amazing. From the initial bid/house inventory review process to the customer service experience in the interim to the move out and move in. Everyone was amazing and helpful. Al and his team team were courteous, considerate and efficient.

Everything went well

Everyone who came to load and unload were amazing. They were prompt, courteous and accommodating. The move coordinator was beyond helpful, she followed up on all my requests and reached out to me keeping me up to date on everything. United made this move hassle free!

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Great experience! The whole process was seamless.

I was very happy with my driver, James and coordinator Joany. They did a great job answering my questions and keeping me informed throughout the process. Dan, my estimator was great too. The movers in KC were excellent.

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Stacey the driver was absolutely excellent. A real joy to work with. Super professional but also a great sense of humor. I also appreciated Dan's support in Lawrence

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Good local KC sales and support. Great packers. Strong, careful loaders. Unloaders even better. Driver was perfect. Jason communicated directly was me...as did the coordinator. Nothing was less than excellent

It was very good. Our manager, Darrel, was exceptional. Our driver was incredible. They both made the experience much easier for us.

Excellent - above expectations.

The Driver Scott was excellent, professional, very skilled, went over and above as far as I'm concerned.

Great and consistent communication.

Great service on time and movers where very professional at their job. The FryWagner group followed up from the time we signed the move letter till the day of fthe move and in transit, till the delivery and afterwords to check on hidden damage. The move was fantastic and easy. we have moved a few times and the Fry Wagner group is top rated out of all our moves!

Outstanding husband and wife moving team. Account manager who gave me the quote very helpful. Customer service person great.

The move was expertly handled from Scott, the estimator, at Fry Wagner in KC to Raul from the moving company in Carmel, it was the best cross-country move I've experienced.

Our driver, Marc, and his loading/ unloading crew did a super job! We couldn't be happier with the service he and his crew provided. We were originally told by Scott (who gave us our estimate) that a box truck could not be used for our out-of-state move, and, because of a weight limitation on our concrete driveway we would have to pay more for our items to be shuttled to a tractor trailer for transport out of state. Needless to say we were very surprised when Marc showed up with a box truck and told us he was transporting our items in the box truck. We requested a refund for the "extra" we had to pay for the shuttle service and were originally denied; however, after several phone calls, Fry Wagner did refund the amount that we felt we had been overcharged.

Overall, I was very pleased with the service and results.

Everyone was courteous, helpful, and informative on the phone and in person.

The United team worked hard to make everything go smoothly; they were friendly and patient and professional and thorough.

Our driver made the experience delightful. Plus, the follow up, quality control and opportunity to express displeasure or handle issues was helpful.

Marc and his guys were great in KC and Marc really folllwed through in Houston. Fry Wagner was the right choice for us.

My overall experience was very positive. Dan was my sales representative and he was very attentive and kind. And my Driver was Vincent and he was truly the best. I felt all my worldly posessions were in great hands. He was awesome.

From start to finish all has been good. Unfortunately the last leg, delivery of the furniture, the driver backed into a line and snapped it. Accidents happen so no harm no foul.

I worked with great people, very helpful and polite and there were no surprises. Everything was as expected. Very good experience.

We were very impressed with the driver and help for our move.Everything was wrapped and arrived in good condition.

Excellent customer service

Great start to finish. Carrie was AMAZING. Our move was quick and unexpected and United went above and beyond to make it easy on us.

Awesome experience from beginning to end. I was in a very fragile state and everyone was helpful and very efficient. Thank you!

Overall great service. Carrie and Dan with Fry were great.

Using United for my move took the pressure off of me having to worry about moving. Carrie was awesome throughout the whole experience.

Very good

Moving crew and staff were really nice and respectful of our property.

Very pleased with all aspects. Boxes and crates are currently stored in basement and have not been opened while we are renovating house. Final judgement will be held back until we see how our possessions made the trip.

Everyone we interacted with was genuinely concerned about our best interests. Everyone was very considerate and respectful.

The front end team was outstanding in working together. They worked quickly and efficiently taking time to answer my questions when needed. Furniture was handled with care and overall they appeared to enjoy their jobs.

When the movers loaded my stuff one of the loaders tossed one of my boxes on the ground, picked it up and tossed it on the ground again. They also lost all the screws and one of the parts to mount my tv to the entertainment stand. The unloaders were not able to completely put together my entertainment stand. They also damaged the door frame to my outside door. United was nice enough to pay for the repair but the leader of the loaders did not want to take owndership for the damage.

The moving truck arrived on time in Kansas to load our belongings. The three men were polite and respectful. Our belongings were arrived in Florida three days later as promised. Overall a great experience.

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Very professional, clean, quick and effecient!

Can't imagine how it could have gone better. The rep was knowledgeable and presented the different options in a clear and consultative way. The driver completed the task sooner than promised and better than any move we've made in the past. Great team.

The people who came out to the great job at our home unfortunately when they packed the furniture several pieces were damaged because the box broke.

We had very conscientious workers on both ends of the move. The driver in particular was very pleasant but at the same time made sure everything was done properly.

Best move ever. Great driver and helpers on both pickup and delivery. Felt extremely comfortable with driver. We were lucky to get him.

Reasonably accurate estimate. Reliable and trustworthy coordinator. Reliable and organized driver. Trustworthy driver. Good loaded and unload crews. Good car delivery.

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The driver and foreman Bill Green was outstanding in every aspect. Best movie ever had and counts twelve in twenty years active duty military.

So many moving companies to pick from. My move was a day later than my move window, and my delivery mover showed up alone without any help. I helped move in my own things. United has done what they can to make it right, but next time, I'm sure I'll go with someone else. I probably would not recommend based on my experience. I think another moving company would have done a better job. A lot of money spent to move in things myself.

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Loved our move! We've moved a lot in our lives and this was very painless! Thanks!!!

The moving experience was extremely good due to the professionalism, efficiency, and cooperation of everyone connected to the move - beginning with the sales team and ending with the final destination. The communication with everyone involved was outstanding and provided less worry and a smooth move on both ends.

Overall it was a great move.

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My only complaint was the amount of time between pick up and delivery. It was a 300 mile move and took more than a 5 days. To be fair I was told of the possibility before the move took place.

myUnited website was not correct in terms of arrival of shipment. Once I pointed it out to my representative, it was fixed.

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Could not have been better

Excellent experience with admin staff, warehouse (free boxes) and the packers, movers, drivers.

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Very professional service provided from first call made to schedule the quote to delivery!

Professional and courteous service from staff.

This was my first long distance move and I was very worried. Everything handled well and above expectations.

Everything was more then I expected. You guys are the best.

All parties involved were great to work with and made the move as easy as possible for me.

Easy!

This move consisted of only a few furniture items and boxes from Kansas City to Florida due to a death in the family. However, United's response to our situation and the considerate help you gave was invaluable to us.

The rep, Dean, to the packers and the movers, all were great. Our go to person, Katie, was awesome. We have used United before and will use you all again.

You all moved me from Texas to Kansas 15 years ago, was only right that you brought me back. You have some of the kindest, neatest people ive had the privilege to meet. You have no idea the significance of this relocation back home. Thanks a million for bringing me back Home. Sincerely, Mark

THIS WAS OUR FIRST MOVE IN OVER 35 YEARS WE WERE HESISTANT AND WANTED TO MAKE A GOOD DECISION. I NOT ONLY KNOW IT WAS AGOOD DECISION BUT A GREAT DECISION

Because of Hurricane Matthew your entire team did an extraordinary effort to get us moved in such good shape.

From the first meeting with Daryll to the last box unloaded everyone did their utmost to make this move easier, safe and stress free. I felt I was in good hands from the very beginning. I had called another major moving company and was given a slightly lower cost but when I talked with United's people I knew they were the ones for me.

experience with United was easy, non-stressful and impressed with the team overall.

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