October 11, 2018
Everyone we worked with on our move was fantastic. What excellent customer service! The team was responsive, flexible and understanding of the stress that comes with a move. I couldn't be happier.
September 25, 2018
Move went great. Only negative is that it took almost 3 weeks.
September 23, 2018
We were advised that we had about 3 crates full of stuff, so should order 3 crates, or 4 crates to be safe. We estimated our total cubic footage with a ruler, realized the true total was about 1 full crate, and went with 2 crates just to be safe. Everything almost fit in the first crate, with just a little left over for the second. It is fortunate that we disregarded the estimate we were given, and so did not purchase way more space than we needed. So no harm done in our case! But I imagine that many other customers might follow the advice they are given. If "within a factor of 3" is the most accurately you can estimate how much stuff someone has, you should just be honest and say you have no clue, rather than making up what essentially amounts to a random number of crates. Everything else went very smoothly. The movers who arrived day of were extremely competent, and did an unbelievably amazing job! We would definitely hire them again.
September 19, 2018
Easy to work with. Everyone was very pleasant. It was nice that the driver knew when he would be in Oregon and stayed in touch with our daughter fir delivery.
September 19, 2018
good move no issues except on arrival. Driver needed a certified check but someone forgot to tell us about it. would have been nice to know in advance since we were in Florida a week before our goods arrived.
September 9, 2018
Movers were courteous, professional, and fast. Fee was reasonable.
August 23, 2018
men were well trained and supervised throughout,
Each part went well. Delivery to our new address was on time and done well.
August 18, 2018
The move was fine. I learned the difference between a packer and a mover. The movers did some packing and didn't do as good of a job. Probably because they aren't usally doing that portion.
August 6, 2018
We had a dresser and end table get slightly damaged but we were reimbursed for our troubles. The movers were professional and prompt. We were pleased overall.
July 19, 2018
I got 5 or 6 quotes for my move and United's was the highest. You were, however, the only company that sent a consultant to my home, that did not blatantly lowball the weight of my items, and the only one that did not ask for a deposit in advance. The rest of the process went smoothly. My moving coordinator was always reachable, the movers arrived on time at both places, and nothing was broken or damaged along the way.
July 10, 2018
pickup was fine at my home as usual but delivery to my new home was sloppy. One delivery person (the white guy) gauged the floor in several spots (with an electric fireplace delivery) and refused to deliver some packages to the storage area. So pickup and packaging was great but delivery just Ok. Delivery schedule was also great and the delivery notification was fine
July 9, 2018
Excellent service from the first phone call to delivery of my belongings.
May 15, 2018
Service was very good. Movers were very polite, professional, and hardworking. 2 pieces of furniture have chipped surfaces from the move but I think that is a reasonable result given the size of the move. I also REALLY APPRECIATED Eliza’s ongoing communication throughout the process. His prompt follow ups reduced my stress level materially! Thanks Eliza!
May 14, 2018
The movers were professional and caring.
May 4, 2018
Overall, the move was well coordinated. The driver and support staff were very careful with the boxes and furniture.
April 24, 2018
Our Driver was outstanding. Hard worker. Great communication. Felt very comfortable with him.
April 20, 2018
Dan an Pat were excellent. They were extremely cordial and professional They made our move easy and stress free. Thank you
April 12, 2018
Professional, prompt, courteous team!
April 12, 2018
Professional, curteous, fun.
April 5, 2018
Great experience — from packing, to loading, to delivery. No complaints whatsoever.
April 3, 2018
The movers in both RI and SC were amazing, congenial, and helpful. Bobby, our driver, was well organized and very pleasant to work with. Our furniture arrived on the day and time we were told.
April 2, 2018
The crew was well-organized despite the changing makeup from day to day and all worked very hard to ensure a smooth and efficient move.
April 2, 2018
We had a great experience with United. We moved about 1000 miles and the driver kept us posted the whole time. He called the day before to let us know what time he would be hear. Best of all he showed up early.
March 30, 2018
Super pleased with all aspects.
March 26, 2018
I really liked the packers as people, but was disappointed to see some of the boxes as I unpacked them. It appears they ate some of my chocolates. They packed the wrappers in that box and another box as well. Additionally I had to spend a week with two other adults putting together all of my lego sets because they opened sealed, labeled rubbermaid boxes and dumped them into one another. I found lego pieces on my driveway as the movers were moving me out, and on my front porch as they were moving me in. In the end I had to order over 50 lego pieces to re-complete my sets. 5 of which are licensed pieces that you cannot get without reordering the entire set. The movers broke one of my 2 inch thick stone steps. They did not inform me when it happened, and they denied they did it when confronted. I have evidence of the condition of my steps from my realtor. I had to fix this and pay for it on my own (I never got a resolution from you) to sell the house. Still no word from you.
March 2, 2018
My driver Mike was very helpful on both ends. His helpers were very kind and respectful and efficient.
February 23, 2018
Could not have been more positive! EVeryone was courteous and professional and did a great job.
February 6, 2018
I felt confident that I could count on the movers.
January 9, 2018
It took 3 days longer for furniture to arrive than it took us, which seemed a little too long.
December 20, 2017
Great experience. Rodrigo and his crew were very professional and worked very fast.
December 11, 2017
Company was in constant contact with me and reassured all is good with the move. Movers were awesome and very professional
December 8, 2017
a very complicated move that you all carried out without a misstep.
December 8, 2017
Everyone from your company who was involved in our move did a great job. We never were left wondering where or when our cars or household items would be delivered. What an unstressful move it was in a very busy time, moving out of state.
November 29, 2017
Wonderful men movers. Polite and extremely careful packing our home.
November 27, 2017
excellent communication and follow up. Elijah Denis is always available
November 20, 2017
Chest of drawers damaged in move. No follow-up received from company
November 8, 2017
vERY FRIENDLY/ Team respected team leader (Bob), fast, all work, little play. Accommodating.
I was happy to see Bob when he got to Florida- it was as if I ran into an old friend.
November 8, 2017
Very professional from first interaction on phone to set up appraisal to meeting Dave McDonald to moving day and communications from HQ. everyone was courteous, prompt and organized.
November 7, 2017
I wasn't on site during the packing and moving days, nor on the day the van arrived at destination; but was involved in all communication. My experience in that regard was excellent.
November 1, 2017
Very good experience. No issues at all
October 28, 2017
Each crew kept us informed, knew exactly what to do. The crews worked hard and fast very kind .
October 24, 2017
On both ends, the move went very smoothly and we were pleased with the skill of the movers.
October 22, 2017
Everything went great. Just as quoted and planned.
October 14, 2017
The crew was fabulous. They were quick and efficient with no down time. I am very pleased.
October 3, 2017
stressful, disorganized, poor communications, at times unprofessional
September 21, 2017
All employees were extremely courteous and helpful. Our move was to a storage unit while our new home is being built. Because of this, we have not been able to unpack all our boxes or to check out the furniture to ensure there was no damage.
September 8, 2017
Great experience. Driver Steve Clark was fabulous. Team of loaders great too. All professional, polite and hard working.
September 1, 2017
A great job. Arrive on the early side both for pickup and drop off. Everyone was incredibly nice. The stuff arrived pretty well in tact, 1 dresser was slightly damaged and a few lamps, but to be expected. Everything else looked great. Everyone was really friendly and helpful. Really impressed that what we were quoted is what we got. Overall, very satisfied with United!
August 29, 2017
the process was painful because everyone was direct and friendly. The documentation was clearly written and timely. The follow up throughout the process was effective and reassuring,
August 22, 2017
Overall very happy. Some damage and we are filing claim, but everyone we dealt with wad wonderful!
August 21, 2017
Great customer service. Thank you for everything. All went smoothly. I did notice at final delivery, some heavy boxes were placed on top of lighter ones, resulting in some crushing of boxes. Not all boxes have been unpacked yet, so if any damage to goods, I am not aware of it yet.
August 5, 2017
Caring and professional and aiming to please. Humbolt movers terrific and personable, provided quality service with personality. Would highly recommend. Keep in constant contact, even after the move.
August 1, 2017
The Humboldt UVL Move Coordinator and the whole team made this move an overall positive experience for us. great service and outstanding communication.
July 29, 2017
From the initial estimate to the final step of the move found Humboldt to be responsible and responsive.
July 26, 2017
I was concerned items would be list or misplaced when loading smaller van to large transport and back again to smaller van. I was concerned about breakage as well
July 5, 2017
Stressful but necessary. You helped to de-stress things.
July 4, 2017
Gicen inaccurate info regarding packing of mirrors, etc. Day of move window of time kept extending. Should have been told of this possibility in advance.
June 13, 2017
Mover crews on both ends were excellent and Richie the driver was a pro all the way, checking everything in and then accounting for everything out of his van.
June 7, 2017
Was disappointed when the two dates I offered were not able to be accommodated.
May 22, 2017
I was told by 2 staff that my posessions did NOT need to be shuttled. Day of the move they were shuttled
May 15, 2017
Great service at a good price, despite a few hiccups (damaged items)
May 14, 2017
Terrific from start to finish. Follow up was excellent, never a question as to what to expect. Exceeded expectations!
April 5, 2017
Moving is a confusing and stressful experience, but the physical moving done by Humboldt was relatively easy. the process was explained well when I first had a representative out to my house. The actual packing day, moving out day and moving in day were straightforward. I just had to be there and relax. The packers and movers were efficient and friendly when I asked questions.
April 4, 2017
Everything was great, all the movers were very personable, and the customer service was wonderful. They took great care with all of our things
February 14, 2017
Overall this was a great experience. From the first contact to the final delivery of my belongings. If other companies that United Van Lines uses is as professional as Humboldt Storage & Moving is I will be giving a lot of recommendations to people looking for a mover.
January 30, 2017
All fragile items were properly wrapped to protect against damage, and arrived in same condition.
Very impressed with their professional manner and the handling of all our possessions.
Steve did a wonderful job from start to finish.
January 30, 2017
Steve, Steve, Cory, & Bobby made this long distance move that was very overwhelming for me into a worry free move. They took me srep by step thru everything they were doing answered all of my questions and made it a smooth transition. Michelle kept in touch with me thru the whole move. David walked me thru everything at the walk thru of the move. A very professional team from beginning to end. I couldn't have asked for a better moving experience!
January 30, 2017
Pete, the driver and main person on the job, was amazing. He was professional and personable and managed his crew well. He explained the specifics of the job and kept us informed and answered questions every step of the way. Also, the man who came to the house and gave us an estimate was thorough and professional and was available to answer questions as I decided which moving company to hire and once we did hire Humboldt, he was gracious and answered all my questions. Also, Michelle, our advisor for the move was terrific. Everyone we worked with from United/Humboldt was professional and personable and helped make this emotional and complicated move from Boston to SF as easy as possible.
January 20, 2017
We had a great crew moving us, Willisome and Brian went above and beyond to make it as smooth and pleasant as possible.
