815 Benny Street
Mon: 8:00 am - 5:00 pm See reviews >
Bates Moving & Storage
815 Benny Street
Salisbury, MD 21804
Mon: 8:00 am - 5:00 pm
Tue: 8:00 am - 5:00 pm
Wed: 8:00 am - 5:00 pm
Thu: 8:00 am - 5:00 pm
Fri: 8:00 am - 5:00 pm
Reviews for Bates Moving & Storage
4.8/5.0 Average Rating
January 4, 2019
Your employees were very professional and friendly
January 2, 2019
movers worked like true pros. very cordial, considerate, and efficient. best I've ever worked with.
December 12, 2018
Service was punctual ,office staff polite and helpful . Estimator was professional ! The moving crew/employees were careful and respectful of all furniture and boxed items , both loading and unloading . Timing was as planned and expected .
November 26, 2018
November 16, 2018
Everything was explained clearly and options offered to make move more affordable and smoother. load was done by the most professional staff I have ever met.
November 14, 2018
timely. safe. pack up and delivery
November 12, 2018
Great crew, fast, efficient, friendly
November 8, 2018
October 17, 2018
Very happy with the service. The people who came were polite and completed there job without and issues.
October 10, 2018
Seamless professional and really nice people
October 6, 2018
Steve provide us with a excellent move to Florida. Bill and Donna Von Parris provided excellent service in setting up our move
September 13, 2018
Bates Moving did and outstanding, caring, efficient job meeting my tight timelines. The packers were careful and nice to be around. The movers were equally solid and good. On top of all that, they were a more diverse group than I would have expected and all spoke highly of the family owned, Bates. It was a huge, expensive move, but I felt I was in safe, secure and expertise hands.
September 12, 2018
Work was done on time and all the men were very polite .
September 11, 2018
It was so so so worth the money and I had a great experience despite it being a stressful and crazy time in my life.
September 8, 2018
I never thought, based on my previous experiences, that I would be rating a moving company so high. The customer service, price guarantee and on-time, as-promised move was truly exceptional. I kept waiting on a “gotcha” but everything was exactly as promised. Moreover, out of the cross-country full truck move, only 1 plate broke (and, that was because it was in a box I packed myself). Can’t say enough great things about true move and it’s service
September 6, 2018
Great experience! The moving company, packers, and truck driver-delivery were excellent. We were very satisfied.
September 5, 2018
Very professional, very courteous, fantastic follow thru
August 28, 2018
Bates of Salisbury was thorough, careful, and informative at every step of the process.
August 1, 2018
Everything was acomplished as promised and in a professional manner.
July 30, 2018
Our overall move experience was as positive as such an endeavor can be and made more so by the excellent services provided by Bates Moving Company/Salisbury, MD and United Van Lines personnel.
July 19, 2018
This move was stress free and very easy for us! From working with Bill and Donna at Bates, and with the moving crew, which were top notched, I can only hope that if I ever needed to move again, that I could hire a crew as efficient as Bates, Salisbury, MD! A big thank you to every involved in our relocation!
July 6, 2018
Overall experience excellent. On time. Communication clear. Helpful supportive during stressful times.
July 4, 2018
Professional and highly skilled crew. Bates Moving and Storage Company was pleasant to work with.
May 22, 2018
Efficiency, professionalism, great packing, and service
May 14, 2018
Wonderful help in advising about packing and personable, helpful movers on both ends!!
May 9, 2018
All I can say is that the entire experience was awesome. From setting everything up with Donna and Bill to the efficiency of the moving crew, everything was top notch.
May 8, 2018
Overall moving experience was good. Personnel were easy to work with respectful and polite. A few minor issues with wall damage when moving in to the new house. But were quick to respond and take care of the repairs.
May 2, 2018
Service & Friendlinesss
April 19, 2018
Very professional and compatant
April 18, 2018
The local office managing our move was excellent -- Working with them to answer questions pre-move, reviewing quote and patiently explaining everything. The men on actual moving day were professional, gracious, and helpful.Thank you.
April 10, 2018
Evey one was very helpful, Took the best care for every ting .Second move or us.Well pleased with all,expect to use you again in September.
April 10, 2018
Multi-state move. Very good experience.
April 9, 2018
Everything went as planned
April 5, 2018
The men were excellent. I especially liked how they worked as a team.
April 3, 2018
Our experience from beginning to end was very positive. All personnel of Bates’s were professional and cared about customer service. The packers, driver and loaders were respectful and patient. I would not hesitate to recommend this company!
March 24, 2018
Very professional team, polite, careful and on-time. Price of the move was well within reason.
March 22, 2018
as difficult as this move was for me personally, the movers were very helpful and empathetic to my feelings regarding the care and packing of my house.
March 5, 2018
This was my 11th move & the best by far!
February 28, 2018
All employees were helpful and did their job efficiently.
February 19, 2018
The movers called about 15 minutes prior to their arrival. They were pleasant, efficient, and careful in their handling of my possessions. They asked about the placement of boxes and various pieces of furniture.
February 17, 2018
I was on the end where the furniture was dropped off. They were fantastic. Very professional, on time and easy to deal with. A very pleasant experience
February 5, 2018
I have used Bates moving services before. I always have found them to be most helpful and thoroughly professional.
January 17, 2018
It was a very positive experience overall, from Bill and Donna, the packers and the movers. They were professional, courteous, conscientious and careful. We have moved intrastate many times and I would consider this our best experience.
January 16, 2018
Our overall move experience with Bates Moving & Storage was excellent...it was a very stressful time for us...we were moving from a large home in Salisbury and splitting up 50 years of possessions between 2 homes..one in Florida & a smaller one in Maryland...everyone involved helped make this move a lot easier.
January 15, 2018
Outstanding experience with both the office coordinators and the movers. We could not have asked for anything more.
January 10, 2018
Move went well. Coordination well done. Communication throughout the move was very good.
December 26, 2017
The local agent Bates Moving was great to work with: Responsive, kept us informed and delivered as promised, and good packers. Especially liked Bill's willingness to adjust their bid to comeback nearer to lower competitors bid. The driver Robert was professional and very personal, taking special care to reassemble our furniture upon delivery. Only downside of move was damage on a few items which will hopefully be repaired
December 14, 2017
Absolutely superb. We've had 20 - 25 or more moves (retired military)over 30 years, and this has hands down been the best. Your personnel are thoughtful, understanding, highly cooperative, and remarkably efficient. First in terms of the timeframe, I need to to commend Aaron, who did a timely, efficient, and thoroughly efficient job of packing us up. Most of all, though, I would like to commend Erin for his absolutely superior job in terms of supervising the highly efficient loading process as well as the absolutely outstanding delivery process. The specific services Erin provides far exceeded our expectations. He is a skillful manager, both in choosing those he selects to assist him, as well is in the supervision of both the loading and delivery personnel. Please convey our heartfelt thanks.
November 28, 2017
The crew was very professional, friendly and efficient. I had total confidence in them.
October 26, 2017
United employees were there when they said they would be starting with the estimator and the pick up and delivery of our furniture. All employees were polite and efficient.
October 24, 2017
The people that picked up at my house were fabulous. They were courteous and very caring being very careful not to damage anything. There is nothing bad I could say about two. I wasn't present for the delivery but my daughter was and she said that the driver, which was one of the people that picked up in Salisbury was a very dedicated person to the job at hand. They had a loner assistant to help driver from a local United Office and she said he was not so good. All in all I would gladly suggest United for a move. All the people I dealt with, starting with the office personnel in Salisbury, were the nicest people I ever had to deal with. I can not say anything but good about them.
October 20, 2017
We were very pleased with every aspect of dealing with Bates.
October 18, 2017
Overall experience was excellent...very professional staff and movers from estimate to loading to unloading.
October 16, 2017
United made my move effortless. This was my first major move. They were professional and courteous from start to finish.
October 15, 2017
My experience with United was professional, friendly and my belongings were handled with care. I was extremely satisfied with my relocation.
October 10, 2017
All the guys were great and really seemed to care about what they were doing for us and how they did it. Very professional.
October 5, 2017
Was appalled by how much paper and cardboard was used (or wasted) in packing, but everything arrived intact. Driver, Buzz, was great at getting everything assembled and helpful when part of a table became unglued as he was taking it appart.
October 5, 2017
Dealing with Bates Moving, United Van Lines, was a wonderful experience from the beginning through the end. Everyone was highly professional and handled our move as if the items belonged to their own family. We would highly recommend them to everyone if you want ease with a move.
October 3, 2017
From the estimate, loading and delivery I believe the team did a very good job caring for our household goods and protecting our property on both ends of the move.
October 2, 2017
This move was difficult to schedule. On the departure end the mover couldn't load on a weekend day, yet on the arrival end they insisted on Saturday.
August 30, 2017
Very slow. Took 10 hours to load truck. Movers were nice, but took a lot of breaks.
August 25, 2017
The move to North Carolina went very well. The movers were excellent. Hard working , courteous, and treated our goods with care.
August 22, 2017
Thorough, detailed, responsive to needs of customer....Bates Moving and Storage in Salisbury, MD.
August 21, 2017
Origin agent was very helpful did a very nice job on estimate and packing of delicate items. The unloading was slow although there was plenty of help. Destination agent people were 1.5 hrs late arriving. The truck was not finished unloading until 8pm.
August 12, 2017
Both loading and unloading of our household goods was performed in a careful and proficient manner. We have not noticed any damage to our personal property or the homes themselves.
July 20, 2017
Bares moving and storafe company is a very efficiently run company. It is evident they have been in operation fir years and have years of experience. The movers tgey use are dedicated to their job, have a strong customer service stance, and endeavir to be very accommodating.
July 12, 2017
Everything got her in good shape. No problems.
July 10, 2017
This was the first time I have used a professional moving company. Bates Moving and Storage came highly recommended from friends of mine. From my initial call for information till the minute they pulled away from delivery they were the most considerate,extremely careful and polite. I had no fears that my house was in good hands. If I ever do this again they will be the only company I use.
June 14, 2017
My move went very smoothly and the two movers that came to move everything out of my apartment were very personable and so nice to talk with. The drop off in Vermont went extremely smoothly as well. Bates moving came highly recommended to me and I would highly recommend you to my friends and family.
June 5, 2017
Bill covered all the information we needed and kept in touch with us whenever we had questions -- and additional help
June 1, 2017
Have used Bates Moving and Storage since 1998-would trust no one else
June 1, 2017
Friendly service went the extra mile to make the move a success.VonParis are the best!!
May 8, 2017
Great move from initial evaluation through delivery. Bates great ownership that we felt were committed to our happiness. Employees very responsive to any requests.
April 20, 2017
All were excellent. Some misunderstanding about delivery Time but communication could have been better on our part
April 18, 2017
My pricing was fair, my moving company as great from getting a quote to getting loaded to getting unpacked. My main mover John was excellent. I would use united again and was happy with their work.
April 17, 2017
Fabulous guys, easy move (for us). We couldn't be more pleased!
March 16, 2017
The two men who unloaded our shipment in Brighton MA were exceptional--careful, efficient, pleasant. We were totally pleased!
March 8, 2017
All movers, & Donna in the office of the moving company
February 27, 2017
The workers were on time, meticulous, careful, and courteous.
February 27, 2017
The moving company made my move as painless as possible. They were professional,personable, and very respectful of my possessions. Every promise and commitment was kept.
February 22, 2017
The crew were respectful and professional. The staff were wonderful. I cannot say enough good things about this company.
February 13, 2017
The service we received from the movers was exceptional. They took really good care of our belongings both loading and unloading.
February 8, 2017
We were very pleased with the crew. They took the time to make sure that all of our items were moved carefully and effeiciently.
January 13, 2017
We found the workers on both the packing end and unpacking end to be excellent. Not only were they careful, professional and quick, they worked very well together and seemed to enjoy being on the team.