3085 US Highway 93 S
Mon: 8:00 am - 5:00 pm See reviews >
Mergenthaler Transfer & Storage
3085 US Highway 93 S
Kalispell, MT 59901-7902
Mon: 8:00 am - 5:00 pm
Tue: 8:00 am - 5:00 pm
Wed: 8:00 am - 5:00 pm
Thu: 8:00 am - 5:00 pm
Fri: 8:00 am - 5:00 pm
Reviews for Mergenthaler Transfer & Storage
4.7/5.0 Average Rating
Dave & Julie
October 5, 2018
The move itself from the initial contact to loading and unloading went smooth. We unfortunately have a few items of furniture that were damaged. It is our opinion that the driver was unaware of the damage and only the local unloaders at destination knew and said nothing.
September 28, 2018
Everyone was very professional
September 18, 2018
From the first call to the post move checkin, they always kept us informed on the status. From the account manager, moving team and the most important move coordinator everyone was very professional and helpful. The website was very easy to use and to get up to date status.
September 15, 2018
Tammy (Mergenthaler office manager) was so patient & helpful. Rod (truck driver) and crew were amazing as they unloaded!
September 5, 2018
Pam was a fantastic facilitator. Packers were super great in Montana.
September 4, 2018
We would have appreciated more communication about where our furniture was and anticipated arrival date.
August 20, 2018
I am extremely impressed and delighted with the professional, knowledgeable, and sincere quality of the folks that helped us all along the way. We have received excellent customer service from start to finish with great care shown to all the various personal details that we needed to have satisfied.
July 27, 2018
Packing was good and friendly. Delivery was fast, but I have not inspected the furniture yet to see what the condition is. I received three different dates for delivery, before last, accurate date.
July 26, 2018
Very satisfied. Great customer service from start to finish. Thank you!
May 22, 2018
The move was well organized and progressed on schedule. Everything arrived in good condition. Movers were helpful in answering questions.
May 14, 2018
Great experience from beginning to end.
April 16, 2018
April 6, 2018
Had a good experience with the entire staff
February 28, 2018
Delivery services was not done by United.
January 29, 2018
January 17, 2018
Furniture was not delivered on the agreed upon date so I was at work on the delivery day and had to ask a friend to supervise.
October 20, 2017
The move went well. 1 chair was hurt. But every thing else was perfect. The movers were very nice and helpful.
October 14, 2017
Driver, helpers and Dispatcher were very professional, personable and efficient. Everything was well handled from Montana to Oregon.
September 6, 2017
Driver and loaders worked together efficiently, helped one another and completed the loading process in an impressively short time.
September 5, 2017
The move was billed to my credit card shortly after pickup which is not as it was explained to me nor as i have experienced in the past with such household moves. The communications between local agent (Mergenthaler) and destination agent (DEBO Moving/Storage) and the Customer were not as proactive and effective as was expected in the effort to set a delivery date and time; however, this did not negatively affect the outcome. The Mergenthaler load out crew (of 4 brothers) who picked up the household goods did a great job, were very thorough and well organized, and represented Mergenthaler/United well. The DEBO delivery crew did an excellent job; it was difficult in that the goods went to a 3rd level apartment.
August 29, 2017
Excellent performance in taking specific furniture to my som in Durham,NC
June 6, 2017
The move proceeded as scheduled, and both the packers and the unloaders were excellent. The driver took time to explain everything.
Chris & Shelly
January 19, 2017
I saw no evidence that the furniture had been protected in the way that I had been told by the sales representative. The movers packed the taxidermy as planned. In addition, their contents were not indicated on the boxes, although the word “fragile” was written. Because these boxes did not stand out in any way, boxes were stacked on them during the unloading process. It would be helpful to have a large colored sticker adhered to these types of boxes as well as their contents marked so they stand out. Several metal storage shelves, a couch, and a clothing rack were disassembled by the movers in Kalispell. However, those items were not reassembled in Brownsville. This has caused a delay in the unpacking process as these items must be set up so they can be utilized as items are unpacked.
January 3, 2017
Responsive service but late in delivery and merchandise damaged