4227 Surles Ct Ste 110
Mon: 7:00 am - 6:00 pm See reviews >
4227 Surles Ct Ste 110
Durham, NC 27703-8492
Mon: 7:00 am - 6:00 pm
Tue: 7:00 am - 6:00 pm
Wed: 7:00 am - 6:00 pm
Thu: 7:00 am - 6:00 pm
Fri: 7:00 am - 6:00 pm
Reviews for Armstrong Relocation
4.6/5.0 Average Rating
December 5, 2018
It was a tough move / closing date changed but they did a great job accommodating us. My complaint is with sales person whom I needed to walk me through the process and share options for me and be my point person throughout the whole moving process. Referring me to a pamphlet to read all the requirements was not customer -friendly, as well as having a customer representative call me. Too many moving parts for a move and the many 3rd parties to Coordinate. The kudos go to the driver and all the movers who helped us. The did a fantastic job. We were all moved in 2 weeks after move in date. Thank you.
November 26, 2018
November 14, 2018
The movers were great - very nice guys - efficient - knew what they were doing -,Jason was great! He told me how to pack up items -Recommend that I pick up packing boxes fir lamps
November 9, 2018
Very professional and helpful during a very stressful move
September 10, 2018
August 19, 2018
My only negative comments concern telephone communications to be very poor. Difficult to get to the appropriate person. My savior was Ben Armstrong who helped me far beyond his responsibilities.
July 2, 2018
The movers (loaders/unloaded), Darien, David and Fred were fantastic. The 2 additional men on the Bluffton end were great as well. All were thorough, careful and respectful of us and our possessions. Packers on the Wake Forest, with the exception of a few items, were conscientious as well.
May 7, 2018
Courteous and efficient employees, being careful to protect our belongings all poaaible.
April 29, 2018
The staff, driver and everyone involved was fantastic and communicated throughout the process.
April 12, 2018
From start to finish everyone we worked with was amazing.
April 6, 2018
Everyone was very friendly and effectively communicated throughout the process. This was very reassuring during an otherwise stressful time.
April 5, 2018
I asked for a quote from United because of the online reviews. I chose United because of the sales rep. He was incredibly professional and made the experience quite easy. The driver was also amazing.
February 15, 2018
Our drivers were FANTASTIC!!! They drove our things to TN only to discover that the apartment we moved in to would not let a tractor trailer on to the property... faced with this dilemma, we went and rented a U-Haul and they offloaded everything from the tractor trailer to the U-Haul and then deliver it to us. They were professional, and the best attitude that I have ever seen in this kind of situation. They actually inspired me because I would’ve been very upset had it been myself in their position . You need to take care of these guys because they are fantastic employees
February 14, 2018
Everyone we dealt with was very helpful and nice. The packing and move days could not have gone more smoothly. Would definitely use you guys in the future and recommend you to friends.
January 16, 2018
This moving experience was low stress. The agent and mover were professional, on time, and very helpful during this move.
December 20, 2017
Movers were friendly, everything arrived on time and in tact and the price i was quoted is what i paid.
December 18, 2017
My overall experience was great. The guys that came to load were excellent and the driver and his helpers also excellent. Coordination with Alex has been great. Only downside was my stuff had to be loaded, taken to warehouse then unloaded and reloaded. Might have been better with a little less handing. I only had a few glasses and dishes break and that is amazing for this big a move and as much handling.
Jim & Kay
December 17, 2017
While we were charged for several thousand more pounds than the actual weight of our shipment. The Service provided by The moving cordinator and the driver and his staff was the best we have ever had in 7 long distance moves.
December 11, 2017
From Jason coming out for an estimate to Alex arranging pickup
December 6, 2017
Reggie and his crew are the best. From the packing to the loading to the delivery, pros all the way.
November 14, 2017
Our driver Kenneth Prince was phenomenal. The movers that were in Raleigh were not. They allowed themselves to get too familiar, unprofessional and broke invaluable items. One in particular had a problem following direction and his first response was to lash out. Was not pleased with him at all
November 9, 2017
Everything was very good and I’ve used United many times so I expected nothing less. I did feel at drop off that I was rushed in trying to make decisions about where things should go. I was also asked to stop unpacking until the unloading was completed which caused me to be stuck with additional boxes and packing materials.
September 12, 2017
Our packing/moving team in NC were amazing, they worked hard and were very careful not to damage anything. Jimmy safely delivered our items on time to WI, but the team that helped him unload were not as careful with our home.
August 29, 2017
From the in home estimate experience to the move in, I was very pleased. They offered used boxes to help me in my packing and went above most of my expectations all along the way.
August 28, 2017
From beginning to end Armstrong movers were professional and helpful. I can't say enough about the great job the men did packing up my house and the men that unpacked the truck at the destination. I would certainly use them again.
August 21, 2017
Driver was great.Packers in NC, not so good.Things did not get packed properly and some things got broken.Driver reimbursed me for the things we found that day.We won't know how many things got broken because we have not unpacked everything.We will do that when we get to our permanent home.We found more stuff broken after the driver left.People in CO were great!Very careful with our things and were helpful when we had to find things.Not enough time was given in NC to pack our home, so it delayed our trip.Packers were not careful about packing breakables and some neglected to mark the boxes, so we are having to open all the boxes. Overall a very disappointing experience that we paid top dollar for.
August 11, 2017
This movie experience has been one of the easiest and most professional I've ever experience
August 11, 2017
Having moved many times, I know the important difference an experienced, reliable, trustworthy moving company makes. My high standards of service were not only met, but the entire experience exceeded my expectations! All persons I encountered from beginning to end (whether by phone, email or in person ) were professional, helpful, friendly, patient, understanding and intelligent. Their experience was invaluable. They all took great care & time to explain procedures, answer questions and make helpful recommendations. The stress of moving was definitely eased for me by their confidence, assurance, professionalism, and expert follow-through. I will remain grateful & pleased that I made the decision to utilize their services.
August 9, 2017
Movers at origin were friendly but required too much help from me considering I was paying for it. missing and broken items not addressed.
June 29, 2017
From start to finish, our experience with United was excellent. Jason Rheaume or Armstrong Relocation was wonderful to work with. He helped make an extremely stressful move for us much more tolerable. We feel we must give the most credit where credit is due, however.... Our driver, Mike, was the best thing about this move. From the loading to unloading, he was amazing. Friendly, warm, extremely professional, as was the local crews he hired to help with the move. Seriously. United Van Lines needs to give Mike a huge raise, a promotion, whatever is necessary to reflect what an incredible asset he is to your company. The coordinators are extremely important and we were thankful for Jason and Alex....but if you have a bad driver, it can destroy an otherwise great move experience. Mike was absolutely WONDERFUL. In our opinion, Mike deserves any promotions you can give him.
June 13, 2017
Mostly everything was handled very professionally...starting with Ben Robertson, Alex Vazquez, Donna Williams, and Judy Sepelak of Durham, NC. The moving crew of Alonzo Brown was pretty superb....just a situation with a van lock in the beginning that delayed the loading a bit. But all worked out well and the unloading in SLC, UT was ontime and done in a friendly efficient manner. We were 95% pleased. Even with a damaged desk and forgotten serving dishes, all was handled professionally and communication was extremely high throughout. Our highest accolades go to Armstrong Moving! Thank you.
May 15, 2017
The gentlemen were very respectful and courteous. They took very good care of all of my items.
May 12, 2017
Ben was very pleasant to work with. He was quick to respond to my many questions. We decided to use your company instead of the preferred moving company that my husbands company recommended because your price was so much better. All of our belongings arrived in one piece and as far as I can tell, nothing is missing which is the first time we have had this happen. The Driver was a very hard worker but he had one guy dissappear for a court appearance so he was down a man for most of the day. The only fustrating thing was not being able to know when the items would be arriving sooner then the day before. Also, we were very surprised how expensive the third party services were. We were quoted $800 to crate an item that originally cost us $400 which didn't make any sense to me so we decided not to use any of those services. All in all, the move went very well and I would recommend your company to other people.
May 3, 2017
Driver and crew were professional, courteous and friendly. Met all of our needs and made the entire experience the best it could be. Very pleased
April 6, 2017
I chose United because I had two previous moves that were great. This move, has been different because of pricing issues that they tried to pacify me with...I'm still not happy with the response. I had an issue with smelling alcohol on one of the loaders and was told they appeared to be doing their job ok. So, you can drink on the job as long as things are going well. I've just discovered this week that a hand truck isn't here. I haven't reported it yet. I got the survey first.
April 1, 2017
Josh, our driver, was exceptional. His crew on both the move out and move in were courteous and efficient. They all made the move easier than I had imagined it would be.
March 30, 2017
Overall great experience... The delivery occurring very late in the window which was hard. Also we have a ton of boxes left over and the nearest Armstrong location is an hour away preventing us from realistically getting rid of them (still a bunch in our garage after trying to give them away!) Movers were great!
March 28, 2017
The process overall was extremely easy for me. That was key in making this a low stress move. Armstrong Relocation did an awesome job!
March 8, 2017
We have moved 26 times in our adult life, and I can honestly say that this was the best moving experience we have ever had. From the precise estimate and professionalism of the evaluator, Judy Sepelak, to the Coordinator, Donna Williams, to the crew that loaded our belongings and the crew that unloaded them at our new home, everyone was professional, friendly and extremely hard workers! Everything arrived safely at our new home and though I am still unpacking boxes, so far there has been no damaged items!
February 23, 2017
Move was smooth. Movers arrived early, which typically is great, but just would have preferred more than 15-30mins notice if they were going to be early.
February 16, 2017
Great guys. Both ends of the trip.
February 14, 2017
By far the best experience I have ever had a with a moving company. Ed and his team were very respectful, knowledgeable, and kept us in the loop during the entire process. I have put in a notice to my company that if given the opportunity they should request Ed's team EVERY time! Thank you for such a wonderful service and experience.
February 10, 2017
Everyone was so kind, helpful, not to mention professional. I'll never use anyone else
February 2, 2017
Excellent move! Donna was helpful as always! Wonderful to work with. The driver and his helper were a pleasure to work with. Completely satisfied. They did a great job!
February 1, 2017
Our move was a wonderful experience from start to finish
January 25, 2017
Everyone involved in our moving were very professional. They did an excellent job starting Jason Rheaume at Durham office, and the mover/driver Tony Behrig. As well as the local helpers in Durham and Houston. Tony delivered everything on the day as promised, no damages, no missing items. Both Tony and Jason are very friendly and easy to deal with, straightforward and no hidden tricks. We were very pleased to have United to move for us. We will certainly ask them again if we move next time.
January 25, 2017
From sales to delivery, United Armstrong provided excellent service for us. The packers did a wonderful job and the team that loaded our belongings as well as unloaded them..did so without any damage to our property. They also cleaned up nicely. The best thing was that we met the driver and his son as they were the team loading and unloading at our new home across the country. TJ was in contact with us when he had a date/time that he would be delivering our things. This was done in 10 days to include weekend time. Excellent job!
January 13, 2017
Always had that they took boxes back and said extra charge. I called office so I didn't pay....but I have moved a lot and it was a small move thought it all was expensive