9 Aspen Dr
Mon: 8:00 am - 5:00 pm See reviews >
9 Aspen Dr
Randolph, NJ 07869
Mon: 8:00 am - 5:00 pm
Tue: 8:00 am - 5:00 pm
Wed: 8:00 am - 5:00 pm
Thu: 8:00 am - 5:00 pm
Fri: 8:00 am - 5:00 pm
Reviews for Armstrong Relocation
4.7/5.0 Average Rating
December 18, 2018
The overall experience was good, I was disappointed with the fact that I did not receive what I was promised, which. The lip delivery date of all my furniture was not there at the expected time. One lost item was reimbursed for it. But it really would have loved to have something that was that of value to me
December 17, 2018
I had a great experience getting packed and unpacked
November 28, 2018
Our move went smoothly with no surprises
November 22, 2018
this was the best experience, by far that I have had with movers. Joe at the warehouse in Randolph was extremely helpful and Dean actually delivered wardrobe and other boxes to my home as it was less than a mile away. The highlight was definitely Tim and his delivery team. He is a very caring and knowledgeable person. His patience is extraordinary and Dan was equally proficient. They treated me and all my stuff with great care. It doesn't get any better than that
October 27, 2018
We could not have been happier with our overall experience. Your sales rep and the crew you selected to help us were both the very best we could have hoped for. They were all friendly, helpful, and very efficient.
October 26, 2018
Excellent on both ends. Team in NYC professional and very caring. Unloading went without a hitch. We were kept informed all along the way. Great job
October 23, 2018
Well run by professionals. Driver was excellent. The moving period was over ten days from date of loading in New Jersey. Overall very good experience at every step.
October 23, 2018
The move was effortless. The movers came in, started packing and loaded the truck within 4 hours. The truck arrived at my destination within 2 days. The driver kept in contact with me from beginning to end.
October 23, 2018
Both teams were great. They worked their tails off and took extra care to all our items. Dennis - the driver - was extremely mild mannered and very good at what he does. He led both teams with precision and only one item was damaged during shipping process. valance on bedroom mirror had pulled away at staples on both sides of swing mirror but only on center mirror. other than that we were totally satisfied and would recommend your company to anyone. just a little mixup on delivery date from coordinator but did not create too much confusion.
October 22, 2018
Generally very good. Some confusion regarding delivery time/date, but it was easily corrected. Unloading into a storage area was tight. Perhaps a little more time spent packing the storage unit would have made better use of he space and not resulted in my having to rent an additional small unit
October 17, 2018
The driver and crew was the best experience based on previous experience of other moving crews.
October 10, 2018
The moving process was completely seamless! The local moving crew in both nyc and Nashville were phenomenal!! Customer service was definitely above and beyond. The crew leader for the nyc crew was amazing
September 13, 2018
From the sales process to the loading and unloading, the entire team was professional and efficient. Even when there was an issue at unloading, a box fell through the rafters, and went through the kitchen ceiling, they took responsibility and handled the problem and claim quickly.
September 12, 2018
The move could not have gone any better. Everything happened as scheduled. The movers where fabulous and a lot of help.
September 12, 2018
Everyone was really helpful and did a great job!
September 6, 2018
The move was good. The workers were polite and prifessional. My disappointment came with the trip to the final destination My father's wood roll up desk was PUSHED in....so now we can not roll it up or down...because of pressure put on that area of the desk..either at the warehouse or in transit front end or backend pressure was placed on the roll up area of the desk and it is now off the track. We are trying to figure out the solution. The movers and I did check off on everything but it did not occur for me to check the function of the roll up. Other wise everything was good. Any suggestions?
August 28, 2018
Greg Lefkowitz at Armstrong quoted and charged us at 3 crates. Inventory arrived on a 16 foot truck that was not close to full. The movers confirmed that our inventory filled 1 and a half crates, not even 2. After the quote, we wanted to bring it to 2 crates by removing substantially more items. Greg said that we would need to remove even more to fit into 2. Thus we decided to stay at 3 crates, and actually ADDED more items to our inventory. Even with those added items, we used only one and a half crates. We were charged for a crate that we neither wanted nor used, and were willing to leave more inventory behind to avoid using. Greg's response was simply that there is a formula and the contract was binding. The movers mentioned that our inventory weight of 3,277 lbs should easily fit in two crates. Either Greg is very bad at his estimates, or your policy is specifically designed to significantly overcharge customers. United is therefore misleading and lying to its customers.
August 16, 2018
We moved from NJ to AZ. The process with United Van lines was as easy as could be expected with such a big move. John our driver was very professional and his teams were efficient and experienced. Everything made it without any problems/damage and on time. Thank you to all!
August 8, 2018
July 31, 2018
My move experience was great. Even though a key employee left right before my move, everyone pitched in to make it happen.
July 30, 2018
Very professional and reliable service but packing was slow and due to that few things were rushed in the end.
July 26, 2018
The entire team was very helpful and great to work with. Ray Ann from sales helped to save us money by giving great advice. Robert, the driver, provided wonderful service while taking impeccable care for our belongings. There was an 800 lb grand puano involved going up a long flight of stairs. They did a phenomenal job with this challenge.
July 18, 2018
Overall it was a good experience.
July 17, 2018
Very cooperative and courteous. Worked very hard to make the move as easy as possible
May 8, 2018
Erland & Doroth
April 30, 2018
Everything went right on schedule just as promised and Tim and Clarence did an awesome job. Would definitely use United Van Lines again and I would request these two men again!
April 25, 2018
It went well. The team was helpful from the beginning. We were supplied with boxes and packing material. The day of the move, the crew was polite and efficient. A few bumps to the walls, but otherwise, things went well.
April 17, 2018
My family's moving experience, in general, was above satisfactory.
March 28, 2018
Disrespected building rules for unloading. Did not reassemble any items. When I challenged him about this, he brought the crew back to reboot the mirror onto the dresser, but nothing else and only then. Spoke loudly to me the whole time. Unpleasant experience.
March 19, 2018
Overall the experience was excellent on both ends. Unfortunately the original driver had an accident which delayed delivery. It took 16 days to get from New Jersey to Denver. Being in my apartment for 9 days without furniture caused some anxiety.
March 12, 2018
Martino did a great job. He helped in a very stressful situation. He answered all my calls and emails. Armstrong is lucky to have him. His patience surpasses many that I have worked with. He always followed up and followed through. I was confident I made the right choice because he was geniune and had an empathic character about him. Thank you for putting up with a stressed woman during a cross country move.
February 26, 2018
February 15, 2018
My husband and I used United Van Lines for a cross-country move. They were professional, experienced, and helpful. Everything about the move went smoothly and all our belongings were delivered in the same condition as they were when picked up - nothing broken. Overall, we had a great experience!
February 13, 2018
Excellent service, all staff were polite, professional and completed both pick up and delivery in a organized and expedited manner. I was very happy with the service, including online services, that I received. I will contact your company for my next move.
February 12, 2018
February 8, 2018
Everyone did a great job
February 1, 2018
I had two moves. Each was extremely well done.
January 18, 2018
Initial contact with the person that came to the house was great. Greg Lefkowitz was a really nice guy explained everything, we received an estimate. He advised us to alert the police because of our location. A problem arose because we were located on a highway. We had much back & forth with the police department, a patrolman out twice to talk to us & we had to hire traffic control to put up cones, detour etc.& also hire a policeman for a minimum of 4 hours. We made all the necessary arrangements for the day of the move. Instead of a 70 foot moving van a smaller truck arrived, parked on our property & put the our things in storage (athough we were told the van would be loaded & go directly to CA). The $500 had to be paid to the police & another $500 for the Traffic Control company, even though they were not necessary & were sent home, not counting all the hours I spent on the phone trying to coordinate everything.We paid $13,000 for just under 12,000lb. What was the actual weight?
January 18, 2018
January 17, 2018
My. move from New Jersey to Naples, Florida went smoothly. The point-of-contact coordinator was very helpful and made the experience run efficiently.
December 27, 2017
Prompt and clear correspondence and follow-up. Professional behavior. Careful handling of all the items to be moved. Pleasant people.
December 27, 2017
on time, very professional, courteous and helpful. Delivery with heavy rain became a decision issue with management. Movers were excellent.
December 22, 2017
Prompt service both with the actual move and with phone and email contact. Excellent moving team - pleasant, friendly, efficient, careful - very professional. Overall, brought calm and skill to what could have been a very stressful time.
December 18, 2017
Everything clearly explained, good follow up and the guys who packed up everything were great.
December 18, 2017
I had an exceptional experience with everyone from the quote to the movers. Everything arrived and all intact. I felt like the company went above and beyond. Thank you!
Julie & Brent
December 12, 2017
The movers were on time and communicated well. I reviewed the tips on how to prepare for the move; however, it did not help on the day of the move because the movers had their own process.
December 9, 2017
Every part of the move was seamless. Greg Lefkowitz was awesome and very accurate with his quote. The packers were careful and experienced.The driver and loaders were careful as could be. The delivery was prompt and nothing was broken or missing. What more could I ask. Thank you for running such an awesome organization.
December 7, 2017
The team was professional and worked very hard in both packing, loading, unloading and unpacking.
December 5, 2017
Great crews on both ends of the move! Your guys were polite, respectful, efficient, careful, and friendly. All of my furniture was treated with great care and arrived in perfect condition - not a single ding or scratch. I was truly impressed! United rocks!
December 4, 2017
The movers showed up in time. Very professional and friendly. Moved me from state to state in one day. No damage or stress whatsoever
November 13, 2017
Head psrson pn move from nj he grew up in Lyndhurst i forget HIS name
November 3, 2017
Overall, the moving process with United was good. I was disappointed with the fact that I had to call the day prior to the move to inquire the time the movers would arrive on moving day. Also, I was disappointed that my 50’ television wasn’t unpack when my belongings arrived in Florida. However, the movers were professional and courteous. My overall experience was good, not excellent.
October 24, 2017
I was extrememy happy with all aspects of the move, and particularly happy with Martino Pascale.Heck of a nice fellow.He made things so much smoother for our move from New Jersey to Montana.
October 12, 2017
The driver John did a great job
October 9, 2017
It was exceptional service that I received in my move with your company. Rayann was wonderful in her accommodations and coordination of my move. Prompt to respond with my queries, and she was very kind. Martino never let my questions go unanswered, and he too was prompt in response to my queries. My only disappointment was that my computer desk was broken somehow during the move. The movers were meticulous in moving my items from my apartment, and they were respectful, friendly and efficient. The movers who delivered my items to my destination were also exceptional. Thank you
October 2, 2017
Responsive to requirements, well organized and executed
October 2, 2017
From the quote to the move the experience was smooth sailing. Every question I asked was answered, every concern I had was addressed promptly and courteously. Even when I questioned the cost they worked with me to get the pricing down. Could not say enough! Wonderful
September 12, 2017
Mike was excellent went through the list with us and made sure everything was accounted for...the crew were great...asked where I wanted each and every box (made my life easier) couldn't be any happier...Barbara
September 11, 2017
I am extremely pleased with the move. Martino was always available and pleasant. The crews were timely and professional
August 31, 2017
everyone i worked with was very helpful, accomodating and professional. i was nervous about our big move, and i was very impressed with everyone at united.
August 25, 2017
I thought the guys did a very professional job. They were on time and very helpful. Seemed like they loaded the truck in no time, and the same with unloading. I would highly recommend them.
August 21, 2017
The workers on both ends were very nice guys and professional. The only complaint I have is on the receiving end there were boxes piled on top of very fragile boxes and some got crushed. I have not had a chance yet to see how much damage, if any, was done. There were a couple of broken glasses so far. Other than that everything was done in an efficient and timely manner.
August 18, 2017
Except for the weather which you can't control everything went very smoothly. The packers & movers arrived when they said they would, packed everything very carefully-nothing was broken although there was a bit of damage to a bookshelf. The driver, Mike Dill, was fabulous!! He called ahead of time to speak with us, was prompt & at the delivery end even managed to get our armoire through a very difficult set of doors.
August 8, 2017
Loading crew was good but not well-equipped for the job. Shipment arrived late. Multiple items broken and/or stained.
July 31, 2017
The movers on both ends of the experience were thoughtful, conscientious, and polite.
July 23, 2017
The movers who came and packed us up arrived an hour after the expected time frame -- however that was the only problem we encountered. The packers were kind and efficient and packed our belongings with care. On the delivery end, our belongings arrived on the day and time frame given to us and the delivery men were excellent and efficient.
July 12, 2017
The move went well and we were satisfied with the price. There were some problems with communication- on the day of the delivery we still hadn't heard from the driver. But all in all it went well.
June 22, 2017
Well the packers were very helpful although many things arrived broken. The driver snd the men bringing in the boxes were excellent. I was told the packers would come on Tuesday and load on Wednesday, however they actually packed and loaded on Tuesday from 8:40 AM till 12:15 AM and then the truck would not start. Far too much disruption for 1 day . Also the packers did not have the proper packing materials when they arrived and had to wait for someone to deliver them. I felt sorry for them. They worked so hard and far too long.15 hours packing and loading is way too long
June 15, 2017
When we first contacted you we were told that the delivery date for our move would be 5-15 to 5-16. We were going to be there on the 15th. We felt that was a fare date. Once everything was picked up from our house, you changed the date to the 21st. That meant we would have to live in a completely empty house for 5 days.....not cool. We contacted our moving coordinator Martino Pascale and explained the situation to him, and told him we couldn't stay in an empty house for that long. He told us that he try to move the date up to accommodate us. The best he was able to do was the 17th which had us living in an empty house for two full days. Luckily we had a new mattress delivered to us on the day we arrived so we had a place to sleep at night.
June 6, 2017
We were wish the delivery date had been correct
June 6, 2017
Arrived 5 minutes early. Team of 3 got to work immediately and handled all of my items with care. Delivery met my schedule and driver showed up on time at the new location. Received a small refund due to difference in estimated weight versus actual weight. Pleasant surprise.
June 3, 2017
At every step Van Lines was professional They bend over backwards to satisfy our requests Not only our needs but our wants They were on time They respect their words that is rare in the business world Today They were careful They let us know where our furnitures were at every request The estimate was well done The moving was in time and no unnecessary changes My wife is happy This is the essential
May 30, 2017
Both sets of movers were professional, efficient, friendly and accommodating, including deconstructing and reconstructing large furniture pieces. Absolutely no complaints, at all.
May 16, 2017
Excellent move all-around. From the initial estimate to the final drop off, everyone was very professional and courteous. The support during the process was second to none.
May 8, 2017
Good communication with Marco, who coordinated all aspects of the move. The team of movers were friendly, and very professional. the timing of the delivery date was very important to me and The company honored my request and everything went smoothly with delivery in Maine.
April 25, 2017
They worked very hard to get all my machines out of my basement. And there wasn't one bit of damage to my very good furniture that I made myself.
April 24, 2017
Positive experience. Crew was friendly, efficient and careful.
February 28, 2017
Wesley was fantastic -- cheerful, helpful, communicative
January 31, 2017
Everyone we worked with was very easy to work with. Because we were the last person and a weather delay it took a bit long for the shipment to arrive. The delivery team was very easy to work especially given that we had three delivery stops.