3927 Winchester Rd
Mon: 7:00 am - 6:00 pm See reviews >
3927 Winchester Rd
Memphis, TN 38118-4994
Mon: 7:00 am - 6:00 pm
Tue: 7:00 am - 6:00 pm
Wed: 7:00 am - 6:00 pm
Thu: 7:00 am - 6:00 pm
Fri: 7:00 am - 6:00 pm
Reviews for Armstrong Relocation
4.4/5.0 Average Rating
January 23, 2019
Overall it was a good experience. My main concern was the amount of time it took to receive my furniture.
December 31, 2018
Overall, we got our things, although it was not a seamless move. We had to wait 4 hours on our movers to arrive on move day (by no fault of their own), are things wound up in storage when that was not the original plan, and our TV was lost. Which is not a small ticket item to just misplace. The people we interacted with were kind. But the process had many issues.
December 18, 2018
This was our first move using a professional service. Both teams we had on both ends were excellent. Could not have asked for better service.
November 29, 2018
I have moved 5 times and this was by far the most pleasant experience. Guys were on time, did a great job, they hustled and were very personable on both ends.
November 25, 2018
Rob Hurt with Armstrong Relocation/United Van Lines in Memphis was our customer service rep and he did an excellent job in a very difficult situation involving the move of two residences at once with some items from each location being moved to storage and some being moved to Texas. He was prompt in returning calls and scheduling appointments at each residence and was very courteous even when dealing with a very difficult family member in Texas.
November 6, 2018
The actual movers and driver team was the best I’ve ever had in my life. The care they took to protect my possessions and home was incredible. No damage, no missing stuff
October 15, 2018
The driver, packers, loaders and u loaders did a great job. They were very efficient and polite.
September 5, 2018
I was very impressed with all of the Memphis based United/Armstrong employees that I worked with. Excellent communication, timely responses to questions, and an amazing packing and moving crew. Rob Hurt, Rhonda, and driver Frank have made it so I never want to move again without them.
September 3, 2018
Great price and super efficient service. Everyone was professional from the packers, delivery personnel, office staff and estimator.
July 27, 2018
All the folks did a great job. I don't plan on moving again, but would contact United if I did.
May 19, 2018
Three people deserve a "5"...they are Mark Johnson and Stacy Morgan(Armstrong)and Carol of United. These three individuals are hard workers and total professionals. Without one of these this move would have been very unpleasant. Please reconize these three people who made it pleasant. Thank you United...and Schroeders out of Appleton WI sent 2 unloaders who saved the day too!
March 30, 2018
I've moved several times over the past few years and this crew was by far the best.
January 24, 2018
The staff was eager to please and worked very hard until the job was done. However, there were things that were missed and/or mishipped. We had three moves going out of one house. Things ended up in wrong cities. Still not accounting for all items.
December 4, 2017
Not all of our belongings fit into the truck. It seems that the survey performed by Armstrong didn't adequately reflect the size of capacity of our belongings. I commend the truck driver for taking extraordinary measures to get most of our belongings delivered on the same day. The local crew unloading our belongings left some items on the truck. We also experienced furniture damage.
November 21, 2017
Everything was completed professionally and courteously. The phone support and responsiveness of the move coordinator was excellent.
November 13, 2017
Memphis guys seems to be rough with our items. Didn't look like they were "into" their job. The last time I used United NOTHING was damaged. Sadly this time a TV stand came bent in half... One of the captain chairs of my dining set was cracked like it had been tossed or something ... lawn mower was full of oil and the filter was drenched in oil and they lost the cover.. I could go in but I am just over United! No one has bothered to call me about the claim that the delivery team said they would start. UGH!
October 21, 2017
good experience, seems like everything was in good condition when delivered
September 12, 2017
Great customer service during the entire process. Would use for our next move.
August 19, 2017
The three guys who packed us up in Eads, TN. Unpacked us in Naples, FL. Where the nicestest and sweetest guys I have ever worked with. Thank you so much!
July 17, 2017
The staff was extremely professional, efficient, and did an excellent job.
July 3, 2017
You were Great - Rhonda, Rob and Sylvester. Very professional!!
June 29, 2017
The family that moved us was fantastic. Very kind and experienced.
April 12, 2017
I could not have asked for a smoother move
January 17, 2017
Understanding there is a wait period, I felt my stuff could've been picked up sooner. Also I would like to suggest a tracking number the same way packages are tracked through the mail.