660 N 18th Ave
Mon: 8:00 am - 5:00 pm See reviews >
Bernd Moving Systems
660 N 18th Ave
Yakima, WA 98902-1890
Mon: 8:00 am - 5:00 pm
Tue: 8:00 am - 5:00 pm
Wed: 8:00 am - 5:00 pm
Thu: 8:00 am - 5:00 pm
Fri: 8:00 am - 5:00 pm
Reviews for Bernd Moving Systems
4.6/5.0 Average Rating
January 17, 2019
I was very grateful for the flexibility of the packing team. and the unloading team; but they unboxed the crates without asking before delivery. There was no unloading inventory, and I haven't been able to find her favorite china. There were a few squished boxes that were labeled 'fragile' and a broken foot on a cabinet. I was told that the extra charge would be $125 for doing an extra unload at the storage unit, and none for a Saturday delivery, but was charged $125/hr for about four hours instead. I thought the unload was included in the overall charge. I was pressured to sign all of the documents without checking the inventory (it would have been impossible anyway, at the end of the move). They assembled the TV in a way that was completely unstable, having lost the screws in either the packing or unpacking. I'm not sure who is to blame, so tipped them $100 for a Saturday delivery. After they left, I put it all together and don't feel really great about how we were treated.
November 3, 2018
The local, Yakima company, was great. The issues I had were with the cross-country portion. The truck scheduled to move had some "issues" so the local guys had to do the packing and loading. It then took several weeks to get another long distance hauler, and then it had several issues along the way. Fortunately we were moving from a temporary residence to our permanent, so most of what we need to live was already at the destination house. If that were not the case this move would have been a disaster as we were without the household goods for several weeks.
October 17, 2018
I have moved several times but never before with United. The United experience was, by far, the best of any move. Bernd Moving Systems, the United agent in Yakima, WA (origination), provided outstanding customer service and packing/loading. The Jacksonville crew (destination) was also fine but the Yakima team really stands out. The Bernd owners patiently answered every one of my many (!) questions, and the Bernd packing/loading crew, Carlos and A.J., treated my old/antique furniture, which wasn't particularly valuable but was extremely sentimental to me, as if they were handling the finest estate. That meant the world to me.
September 26, 2018
Everything was on time, packing, delivery, etc. All employees were pleasant and respectful to work with.
September 25, 2018
In general, it was a very positive experience. Our sales rep, Curtis Bernd, was very professional and helpful. The staff at the local office were very accommodating, providing some used moving cartons to help defray our expense. Our truck driver was also very professional and rather particular about the help he hired for loading and unloading. Great care was taken with the handling of our possessions.
July 30, 2018
Despite some challenges with the receiving facility the entire experience was great! United took charge to make sure we were taken care of.
July 13, 2018
We had smaller boxes that were packed but on moving day those and other random things were instead packed by movers into wardrobe boxes for the move. If we new about this we would have done this ahead of time and simplified the moving process.
July 12, 2018
Curtis Bernd was wonderful to work with and was very patient with different scenarios we had with our move which included the possibility of going into storage. The crew was very professional and enjoyable to work with.
March 14, 2018
The overall experience was positive. Excellent communications.
January 24, 2018
This is the 2nd time we have used this company and have been very pleased both times
January 13, 2018
Bernd Moving Systems was professional, polite, competent, and customer oriented. The entire process went smoothly
November 23, 2017
The initial interview with the administrative office was professional and courteous. the office assistant was extremely helpful. The packers were professional and the driver was very responsive to my requests. They arrived on the date and time they stated to pack and load the truck. they arrived at the date and time they stated to unpack the truck. I was generally pleased with the entire operation.
Marty & Alie
November 14, 2017
We have used United before, we have always had a good experience and understood all are move options upfront. Everyone's was professional and easy to reach.
October 16, 2017
Great move, only this lost was two computer desk hole covers.
October 4, 2017
Nice people, informative and professional. Helpful when I had questions.
September 25, 2017
Adhered to schedule. Courteous employees. Attention to detail in caring for packing property.
September 13, 2017
The overall move experience was outstanding. Your agent, Curtis Bernd in Yakima WA, was exceptional. He went out of his way in helping us make this move.
September 10, 2017
This was a good experience in a very stressful move for us. The staff & owner/manager at Bernd Moving was terrific & our many items (including a car) all arrived in good shape& were speedily unloaded. If all United local moving companies are as good as Bernd's, I would not hesitate to use United again. Joan Peterson
August 7, 2017
The local owner was pleasant and helpful. He gave options for our move and worked hard to meet our needs and budget. The movers were respectful and efficient. They were careful and patient as this was our first mover assisted move.
July 1, 2017
Nice crew, packed my home beautifully! Not a single thing broken, scuffed or mistreated. Brought extra boxes ahead of time so I could pack my own books, too. Also were able to meet my delivery date at new home. Great experience!
June 14, 2017
Bernd was easy to work with, kept their commitments and stayed on schedule. They were skillful handling our belongings and nothing was damaged. Delivery was efficient and smooth with everything placed in the appropriate place.
June 11, 2017
Our driver made smoothed the way for a stressful experience
April 25, 2017
Highly recommend Bernd Moving Systems, Curtis was a pleasure to work with.
April 19, 2017
The only real difficulty were the delay in picking up our things and the delay in delivery.
April 17, 2017
pickup, packing and getting our stuff went fine
Patricia & Melv
April 12, 2017
We pd for over 10,00 # and in actual only had about 6000#. Should there not be a refund for our overpayment? So far a desk was destroyed while being unloaded from truck at destination.
March 8, 2017
The staff at Bernd made the entire moving experience as painless as possible. The were professional, competent, and most of all very positive in providing their services. The packing was done well - we did not have any breakage or damage that I am aware of. They were prompt and on time at both ends off the move. I would like to make particular mention of our driver and team leader, John Suggs(?). He made the entire move as pleasant as humanly possible. He assured all of our concerns were dealt with effectively, and was just very pleasant to deal with. I would want him to supervise every household move I might have to make from this point forward. I cannot say enough about what a great job he did.
February 8, 2017
Very professional, treated us with respect and care.
January 13, 2017
Curtis was awesome. He made sure everything went smoothly. Wade and the moving team were very friendly and went abovr and beyond. We have our items in storage so unable to comment on any breakage but they seemed to be careful when moving items.
January 12, 2017
Like that goods were not lost or damaged. The sales people and the truck driver were both friendly and helpful. Would have liked goods delivered earlier though.
January 3, 2017
It wasn't my goods being shipped, my daughters but I was paying. Everything was great except the cold weather which none of us could control.