725 E Mifflin St
Mon: 7:30 am - 4:30 pm See reviews >
Reynolds Transfer & Storage
725 E Mifflin St
Madison, WI 53703-2391
Mon: 7:30 am - 4:30 pm
Tue: 7:30 am - 4:30 pm
Wed: 7:30 am - 4:30 pm
Thu: 7:30 am - 4:30 pm
Fri: 7:30 am - 4:30 pm
Reviews for Reynolds Transfer & Storage
4.7/5.0 Average Rating
Ryan & Helen
December 10, 2018
We had the best move experience. Very efficient and organized. Great staff!
November 28, 2018
The team at Reynolds Transfer and Storage was terrific, Nils and Gaylene. I was disappointed that my load was delivered in two parts separated by a gap of a week. The first load arrived on the last day I was promised by the contract. I had been assured that complications were unlikely as there are fewer customers moving in late October, a time of year that is less busy compared to other periods.
November 28, 2018
Shayne Poehnelt and his crew did an awesome job in both locations. They were so customer focused and friendly during the entire process. Shayne was over the top organized and methodical in packing the semi and extremely careful with my belongings. I was unsure how the move would go and was super impressed with the entire process! I would use Shayne again for any future relocation in a heartbeat given my experience. I would like Shayne to be recognized for his exemplary service ASAP! He deserves the best accreditation you provide to your employees. I am blessed to have Shayne’s work ethic which he portrays in his job. He deserves even a wage increase if possible’
November 27, 2018
Staff was terrific, from home office staff (Nils, Gaylen) to packing and unloading staff, led by TJ.
November 27, 2018
November 15, 2018
Tim & Patti
November 3, 2018
Driver and staff were very friendly and thoughtful during a process that is very difficult and stressful for the people moving.
October 25, 2018
Very positive experience.. EVERYONE was wonderful. Received bill for an extra amount which I don't understand, however.
Jeff & Rose
October 18, 2018
September 25, 2018
Entire experience from evaluation of needs to delivery was very professional and smooth. All personal including the movers were respectful and pleasant
September 17, 2018
Everything went as planned, all the goods were delivered in tact, the crews at both ends were efficient and friendly, the head honcho, Alan, was very helpful,
September 4, 2018
Efficient, courteous, and conscientious.
August 21, 2018
Long distance move went very well. Enjoyed working with Nils, Gaylene, & the driver Roberto
August 16, 2018
We were happy with our experience with United. All the people who helped us were very professional and easy to deal with. Our house items arrived on time and as expected. Thanks much Connie and Gary Greene
August 14, 2018
Nils & Gaylene were excellent. Percy and packing/load crew in Madison, WI were awesome. Unload crew in Austin, TX were careless - seemed to just shove our stuff into storage demonstrating no concern for our personal possessions & the damage they were causing.
August 14, 2018
Movers were courteous, efficient and friendly. Overall a very good experience.
Ed & Joan
August 7, 2018
Estimate, packing, loading & unloading were all very well done!
August 6, 2018
The move was well coordinated and smooth.
August 5, 2018
Our move experience was very positive. Employees on both ends of the move were professional, courteous, and respectful.
July 30, 2018
I was impressed with every aspect. The communication throughout was excellent. The team who packed us, the driver, and the team that unloaded our household were all amazing. They took excellent care of our belongings, and were very kind to my family every step of the way.
July 20, 2018
Great customer service. The access to free used packing boxes was wonderful. The quoting process was smooth and helpful in allowing us to make informed decisions about what to take versus what to leave behind or sell. The actual moves were well organized and scheduled. All personnel involved were polite and hard working.
July 20, 2018
Move was perfect except some expensive pots didn't make it across
July 10, 2018
Reynolds was great.
May 15, 2018
Nils, Allen, Gaileen, Holly, Jamie, Mike, Zane, (forgot the name of the third crew member on the move-in: all were excellent)...great experience!
May 9, 2018
Exceeded our expectations
May 9, 2018
We had an excellent experience with our move. Reynolds Transfer was very professional and the van driver Shane was excellent with all aspects of our move.He frequently gave us progress reports and actually delivered our items one day earlier that estimated. All items were packed, delivered and unloaded in good condition. Our son also moved with Reynolds Transfer 1 week later. They did not have a good experience. Their items were shipped in a container, which they were not told about until delivery.The items were not packed appropriately in the containers and many of the packing boxes were crushed and several completely destroyed.Their items were not handled in a way anyone would expect from a professional moving company ,especially for the price they paid for their move.
April 11, 2018
Percy, our driver/lead mover, and Gale, our moving coordinator, were both excellent to work with! They were friendly,efficient, and helpful and made our move very easy for us.
Norman & Mazie
April 11, 2018
Every thing went very smoothly. All of our things were delivered on time in good conditions. Reynolds company kept us informed of all of the stages in the process.
April 9, 2018
My experience with the overall move but for the most part positive. The loading went very well, but during the unloading the local crew that was you got sloppy at the end and unwilling on occasion to position things appropriately.The unloading negatively impacted by overall response.
April 2, 2018
The follow up from the quote from Nils to the loading,delivery was great.
March 28, 2018
It was smooth and overall without major issues or delays. The coordinator was professional and the drivers very knowledgeable and helpful. Unfortunately, one piece of furniture was broken.
March 15, 2018
Excellent driver and crews on both sides of the move. Only complaint is regarding one package of customized unique Santa’s. They were just thrown in a box and weren’t wrapped. I had damage on one of them.
February 16, 2018
The moving experience was the best I have ever had!The movers at loading were fast,very careful with all items and very professional.The driver was very nice and informative and helpful,very professional.At the destination,which the driver made in incredible time,the unloaders were also excellent,very professional,fast and careful of all items and did a great job reassembling my items!Great people all around,very kind hard workers dedicated to they're work!!
February 13, 2018
The move was just OK. The pickup crew was average, the drop off crew was very good, but the information and waiting in between wasn't acceptable.
February 12, 2018
My driver Rodney was fantastic. I have had several long distance moves and hands down this was the best move yet. Everyone from the estimater to the office people were beyond helpful. Would use them again.
February 8, 2018
All of them
January 2, 2018
The moving coordinator Gaylene was fantastic. Both the loading and unloading crew did a great job and were very careful.
December 12, 2017
Overall it was a good experience. Although it had to be finished with an unplanned 2nd trip, I fully understood why and take some responsibility myself for not reducing the amount 'junk' in my unit.
November 24, 2017
I would like to thank Shayne Poehnelt, (our Van Operator),and his wife. They were very orderly, professional, and good to work with. I want to also thank the 2 gentlemen that worked with us in Janesville, ( I believe Bill was one name, and I apologize, however, do not recall the other name). They both worked very hard, but more so, they they helpful, polite, and a pleasure to work with. In Howell, our possessions arrived on time, in good condition, and again, Shayne and his wife were excellent. The local pair here, while not the same as Janesville, did well. We were pleased with our experience, and again, are thankful for Shayne, his wife, and thank the crew in Janesville. Well done!
November 3, 2017
Young men on both sides of the move were serious about doing a good job, approachable & were trustworthy. I’m usually very anxious about these things but everyone was wonderful to interact with!
November 2, 2017
we were pleased that part of our household goods could be taken away to storage before our open house. the staff were courteous, and took care to keep our carpets and flooring covered.
Dan & Dawn
October 21, 2017
Our driver was Allan. The respect that was shown to us and our belongings on both ends was wonderful,
October 16, 2017
I was very happy with everyone on the United team. Everyone was very respectful and hard workers and they all did a excellent job. Thank you for all you did for my move to Florida.
October 7, 2017
Everyone involved in this move was very good at their respective jobs.
October 3, 2017
Everything was excellent. From the time they pack my stuff in Verona Wisconsin until arrive in Evansville Indiana excellent service
September 8, 2017
Loading went much better than unloading. Our new residence had a very narrow entryway so our belongings needed to be switched onto a smaller truck. It was very obvious that items were just thrown into the new truck and not organized- boxes were crushed and some completely falling apart. Our TV cord was broken.
August 29, 2017
Good overall move. The slight damage that did occur was quickly settled. However, it was very disconcerting that so many boxes had significant damage. The breakage that did occur was in articles not boxed - lamps. I packed my belonging with the exception of 2 boxes - high value items. As I mentioned, no breakage occurred in the boxes because I pack very well. For example, I had 4 wardrobe boxes and all were crushed - but clothes don't break. The damage to all the boxes indicate that they were handled poorly and/or packed in the truck poorly. I've packed and moved 5 times and never have I had so much box damage.
Scot & Kristy
August 2, 2017
The boxes could have had more detail about contents.
July 18, 2017
Great coordination and care was taken with our belongings. The crews were great!
Emile & Kate
July 10, 2017
We felt like friends were helping us move.
Bob & Carolyn
June 22, 2017
Pleasant,efficient,professional at Madison end. Not so apparently at warehouse end. Lost key and irreplaceable piece on rosewood desk chair, veneers off on two pieces, Furniture packed in unbelievable way,temperpaedic beds strapped outside truck with mechanical beds. Huge truck blocking traffic ,ticking off neighbors who called police. We explained that we lived on a narrow winding road, actually called meandering way. Truck had to back out 2 miles to main road. Repair to damaged stairwell wall was done excellently. Everyone was very pleasant, but truck packing and delivery was leaving much to be desired.
June 14, 2017
My overall move experience was great! My items were carefully loaded on and off the truck and no damage occurred. The driver even repaired items that were already damaged before putting them on the truck, which I truly appreciated. All of the people I worked with were friendly, professional, and genuinely good people and I would highly recommend that anyone doing an interstate move use United!
June 7, 2017
Shane, our packer/driver was phenomenal! He worked unbelievably hard,was always pleasant and very professional. Hard to find those qualities now days!
May 8, 2017
Overall it was a positive experience. I appreciate that the people I came in contact with were straightforward and honest and there were no unpleasant surprises in the move.
May 3, 2017
Allen was great. Almost everything arrived in perfect condition. My Electrolux refrigerator got dented on the door and broke the filter and small dent inside. Out is 3 crystal sconces only one broke and one plate broke. I am also missing my horses good bridles. Otherwise the move was amazing. Allen was very very devoted to his job!! Thank you so much
April 17, 2017
Reynolds provided excellent assistance. I would recommend them to anyone. The delivery went well. One item was damaged and the furniture repair person did an excellent job.
March 14, 2017
Could not have been better. Everything arrived in excellent condition and in only one week's time. We were extremely pleased. And the price was fair.
Thomas & Anne
February 18, 2017
Driver and movers were professional and friendly. They were efficient and prompt.
John Or Nancy
February 13, 2017
Overall experience very positive. Price was competitive. Team was customer focused and worked well together. Opportunity for improvement - packing good but box labeling was a bit of a challenge - difficult to locate some items (still searching through boxes to find pieces that should be together) and high value items not fully captured in box label or box id's.