Virtual Home Survey for Moving

Get your moving quote faster and easier with United’s secure, convenient and free virtual home survey.

Schedule a Virtual Survey
Rating: 4.5(4143)
Hero background

United’s Virtual Home Survey Experience

A video chat moving estimate makes getting your moving quote simple and stress-free. With United’s Virtual Survey, you can walk an estimator through your home using your smartphone or tablet. It’s free, quick, convenient and just as accurate as an in-home estimate. 

Schedule now
customer conducting a virtual survey from his mobile device with United Van Lines

Benefits of Using United’s Virtual Home Survey

Convenience

Schedule at a time that works for you, often sooner than in-person appointments.

Speed

Receive your moving quote faster through secure video chat.

Quality

Get the same accuracy and trusted service you expect from an in-home survey.

Easy to Use

Everything from scheduling your appointment to accessing our Virtual Survey is intuitive and simple to navigate.

No Added Cost

Just like in-home surveys, this service is provided at no cost to you.

READY TO GET MOVING?

Schedule a Free Virtual Home Survey

What Customers Love About Our Virtual Home Survey

  • Rating: 5 stars

    Highly impressed with the follow up, quality of communication and each individual that I worked with. They did a great job from packing to moving the items from CA - TX.

    Page B.

    Moved from Napa, CA to Pilot Pt, TX

  • Rating: 5 stars

    The process and communication was complete and professional from the bid through the move. The portal was easy to use and the response back on messages was timely. The mover showed up as promised and the loading/unloading process was efficient and professional.

    Mike B.

    Moved from Chewelah, WA to Evergreen, MT

  • Rating: 5 stars

    From the estimate, to pre-move coordination, loading, driver communication, and unloading, every aspect of the move was excellent in every way possible. I had a great team from the start to the finish.

    Jeff L.

    Moved from Indianapolis, IN to Vero Bch, FL

How Does United's Virtual Home Survey Work?

United’s virtual home survey is a convenient way to complete your moving survey online. After requesting a free moving estimate, you can schedule a virtual appointment, meet with a United estimator through your mobile device and walk through your home to help us prepare an accurate moving quote.

1

Request a Free Moving Estimate

Start by requesting a free moving estimate from United. If eligible, you may be able to schedule your virtual survey online.

2

Schedule Your Virtual Survey

Choose an available appointment time or work with a United representative to schedule a virtual survey that fits your timeline.

3

Receive Your Survey Confirmation

After your appointment is scheduled, you'll receive a confirmation message with your virtual survey details and instructions.

4

Join Your Appointment Online

On the day of your survey, click the link sent by text or email to connect with your United estimator through your browser.

5

Walk Through Your Home

Guide your estimator through the items you plan to move so United can understand your needs, recommend services and prepare your moving quote.

Get A quote

For the Best Virtual Survey Experience

Confirm Device Readiness

Use a supported device (phone/tablet) with a camera, and ensure your browser (Chrome 92+, Safari 12.1+, Firefox 44+, Edge 79+) is up to date.

Prepare Your Setup

Fully charge your device, connect to a strong Wi-Fi signal and enable Wi-Fi Assist on your browser for optimal video quality.

Lighting and Access

Turn on lights in every room, have a flashlight ready for dark spaces and open cabinets/closets to display items to be moved.

Have Tools Ready

Keep a tape measure on hand for any item measurements and be prepared to provide photos/videos for off-site items.

Clarify and Disclose

Point out which items will be moved, disclose valuables worth over $100 per pound and discuss any fragile items or home accessibility concerns.

READY TO GET MOVING?

Streamline Your Move with United’s Virtual Home Survey

Types of Moves You Can Schedule a Virtual Survey for

From local and long-distance relocations to international and corporate moves — even containerized moves for smaller households — you can request a virtual home survey to get a personalized estimate for any type of move.

America's #1 Moving Company - Illustration of a map showing a route - United Van Lines

Long-Distance Moves

Relocating across state lines is a breeze with our top-notch cross-country moving services.

Long-Distance Moves
America's #1 Moving Company - illustration of two pin points and a route between them - United Van Lines

Local Moves

Moving within a city or state? United’s interstate agents independently provide professional moving services under their own businesses and brands.

Local Moves
America's #1 Moving Company - Illustration of a globe showing a route between two international cities - United Van Lines

International Moves

From customs to delivery, United International coordinates end-to-end international moving services. .

International Moves
America's #1 Moving Company - illustration of a high-rise building - United Van Lines

Corporate Relocation

Custom solutions for employee relocations.  

Corporate Moving
America's #1 Moving Company - illustration of a short moving truck- United Van Lines

Snapmoves by United

Simplified long-distance interstate moving packages for smaller households. 

Snapmoves℠ by United

FAQs About United's Virtual Home Survey Experience

A Virtual Survey is ideal for busy professionals, families on a tight timeline or those living in remote areas. If you prefer face-to-face interaction, an in-home survey may be better.

Plan Your Move Like a Pro

Now that you’ve received your initial quote and your Virtual Survey is scheduled or complete, explore these free resources to prepare for moving day.

icon of a video phone call on a mobile phone - United Van Lines®

Book and Manage Your Move in MyUnited Move Portal

Book and organize your move, track your progress with a single, digital source for move planning — at no additional cost.

MyUnited Move Portal
calendar icon with an X indicating a deadline or date - United Van Lines

Week-by-Week Checklist

Keep your move on track from day one with a helpful, weekly to-do list.

Moving Checklists
America's #1 Moving Company - illustration of an arm chair and two moving boxes - United Van Lines

First Night Box Checklist

Learn what to pack and keep with you for the first night or week in your new home.

First Night Checklist
illustration of a cleaning bottle

What Items Can’t Be Moved

list of non-allowables
America's #1 Moving Company - illustration of two moving boxes - United Van Lines

Packing 101 Checklist

Pack like a pro with our expert checklist.  

Packing Checklist
illustration of a pc

Pack Valuables Checklist

See how to pack and protect fragile and valuable belongings.

Packing Valuables Checklist
America's #1 Moving Company - illustration of a dolly with two boxes- United Van Lines

Move-Out Checklist

Make moving out seamless with our helpful guide.

Tips for Move-Out Day
Illustration of a checklist

Destination Checklist

Have your new home move-in-ready when you arrive.  

Tips for Move-In Day

More Moving Tips from the Expert Movers

  • How to Estimate Moving Costs

    Pre-Move Planning

    How to Estimate Moving Costs

    United provides moving quotes you can trust. Our personalized moving estimates are based on your needs, so you know you are getting a fair price.

  • Hiring Movers vs. Moving Yourself: Which is Best?

    Pre-Move Planning

    Hiring Movers vs. Moving Yourself: Which is Best?

    Moving can be stressful and expensive, and you may be asking: Should I hire movers or do it myself? Explore the pros and cons of each with America’s #1 Mover®.

  • How a Long-Distance Move Works

    Packing and Unpacking

    How a Long-Distance Move Works

    Let’s go beyond pick-up and delivery for a glimpse into the careful planning behind every United Van Lines move.

MOVE WITH CONFIDENCE

Choose United Van Lines — America’s #1 Mover®