In the moving industry, items having a value of more than $100 per pound are known as "articles of extraordinary value." All "articles of extraordinary value" in your shipment must be listed on the High-Value Inventory Form which will be given to you by the salesperson to complete.
Although you might have other articles of extraordinary value, the following list should help you identify items that might fall under this classification: jewelry, furs, art and coin collections, crystal, figurines, antiques, Oriental rugs, precious stones or gems, china and silverware. In the event of a claim, any settlement involving an article of extraordinary value listed on the High-Value Inventory Form is limited to the value of the article, not to exceed the declared value of the shipment, based upon the United valuation program applicable to your shipment.
If an article of extraordinary value is not listed on the form, United's maximum liability is limited to $100 per pound per article. If you are not shipping any items of high value, sign the form and print the word "None" in the inventory list.
Shipments that move under the Released Value Liability program, in which the declared value of the shipment would be 60 cents per pound per article, would not be covered by the provisions applicable to "articles of extraordinary value." The High Value Inventory Form should still be signed with the words "Not Applicable" written on the form.
You must select the valuation program and you must write your choice in the "Valuation" box on the Bill of Lading in your own handwriting.
For a full description of the Full-Value Protection and Released Value Coverage programs, please ask your United Van Lines agent.
If you are unable to take immediate possession of your new residence, your belongings can be stored in a local United agent's warehouse. United agents throughout the country provide storage facilities for holding your goods until you're ready for them. However, you are responsible for the storage charges, warehouse valuation coverage and final delivery charges from the warehouse.
If your goods are placed in storage, there will be an additional charge for the valuation coverage provided for your shipment, as mentioned previously. The type of coverage and cost be dependent upon whether the shipment is held in storage-in-transit (temporary) or in permanent (long-term) storage. Please ask your United agent for information regarding storage arrangements.
At the time of your move, you can choose to pack as much or as little as you want. We can pack the entire shipment, pack only a portion of your belongings or you can pack everything yourself. United is here to personalize your move process and make this transition as smooth as possible.If you’re interested in our packing services, you can discuss options with your salesperson during your in-home estimate. Your move coordinator can also go over these services or feel free to browse our packing options. United offers different packing services to fit all types of moves and budgets.
United's air-ride trucks provide a clean, smooth move. United protects your upholstered furniture with protective wrap before it is covered with furniture pads.