St. Louis – America’s #1 Mover®, United Van Lines has received a 2019 Logistics Management Magazine Quest for Quality Award in the household goods and high-value goods carrier category. The Quest for Quality Award is regarded in the transportation and logistics industry as the most important measure of customer satisfaction and performance excellence. The Peerless Research Group completes the study each year.
The 36th Quest for Quality Awards are determined by Logistics Management readers. They are supply chain and logistics decision-makers and qualified buyers who evaluate and rate companies on five criteria: on-time performance, value, information technology, customer service and equipment and operations. This year more than 4,500 total responses were collected. To be a winner, a company had to receive at least 5% of the category vote.
“The United Van Lines network of agents are dedicated to providing an excellent customer experience,” said United Van Lines Executive Vice President, Logistics Scott Kluesner. “Being named among the top household goods and high-value carriers is attributed to their professionalism and commitment to their teams, the network, and even more importantly, their customers.”
The 2019 Quest for Quality Awards are published in the August issue of Logistics Management, and winners will be honored at an upcoming awards ceremony. For more information on the Quest for Quality awards, please visit www.logisticsmgmt.com.
About United
United Van Lines is America’s #1 Mover®. With headquarters in suburban St. Louis, United Van Lines maintains a network of nearly 300 affiliated agencies.