Austin, TX Movers Near You

The packers and loaders were very efficient. They wasted no time on either day. They were also polite and friendly. We especially appreciated Sandra Alton who came to check on the progress each day!

I don't know what an Excellent move would be, but this one was very good.

I would say that, overall the experience was good. Driver Carl West and his co-driver were both incredible. They finished my move on time. This is despite having to swap my furniture between trucks twice during the journey, and also stopping in Kansas first. To make matters worse, upon arriving at my new apartment building, the main service door was broken and the freight lift was not working. I helped as best as I could, but they did all the heavy lifting without complaining at all. Having said althat, the one thing keeping me from giving a perfect 10/10 review is this: a few of my items got damaged. Considering the extra obstacles faced during the move, a few cracked glasses, vases, and storage tubs is not the end of the world. But it does mean I can only give a 9/10 review. Great experience, friendly employees. Just one small critique is I feel the local crew (in Austin) who assisted the drivers load my stuff could have been a tad more careful with my more fragile items.

Very friendly and professional people. Hard working and considerate. No broken or missing items. Could be a little less expensive and faster delivery time. Entered my phone number wrong (transposed) and didn’t correct after I sent email to request it switched. More attention to detail and faster response time would be perfect. Seemed too busy during busy season (summer) and discount for the slower season (fall) was disappointing ($5).

Packers did a good job, only on broken plate. Inventory system/stickers where helpful to track all boxes. Loading was excellent team. Unloading was understaffed, late arrival.

My in-office contact person, (I think her name was Sandra) was excellent. She answered questions and got back to me in a very timely manner.

Overall move was great and everyone was courtesy, professional and did what they said they would do when they said they would do it.

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My crew was amazing! They took every little thing especially setting up my tv’s and moving boxes to each room while making sure everything that needed to be assembled was taken care. They rocked it!

Overall, a good experience. The movers in Austin who loaded our belongings were professional and efficient. Head guy was courteous, but impatient and condescending at times; however, we were very, very impressed with the Albuquerque crew Mr. Lopez brought to unload. Excellent group.

Good job nothing broken

The guys who did the move were great. They made us feel very comfortable with the care of our inventory. And they were very funny!!??

This is the second time we used united. both positive experiences

The back office staff always kept me informed

Overall good experience. Would have like to have seen more proactive engagement (follow up /check in) with the main agent over the move. However, they were promptly responsive when reached out to.

Friendly team to discuss the move.

Logistics were generally good, and the delivery team was careful, professional and courteous. Only issue was confusion with scheduling the artwork un-crater.

Wade was our driver and did a great job. The estimator and coordinator also really made this process easy.

Great driver and crew on both the Austin and San Francisco side. The driver was really excellent, good guy.

The crew on both ends who moved me were terrific. I can't say enough good things about them. They were friendly, patient, helpful, caring considerate of each other. You should be proud to have them as employees and do everything you can to make sure they stay with you

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Very professional.. great communication between dispatch and the driver.. they were fast and very polite. If i ever move again i want it to be the exact same people

Great service, packing, loading, and delivery.

Good communication. Friendly folks. Efficient and hard working. Only complaint we did not get our belongings on the date requested.

The pick up went well. The delivery was a little late in the day as there was confusion on which entrance to come tonin our gated community. The driver was excellent, courteous and involved. The two local crew did a fine job but weren't as careful as we would have liked, but they had everything in the house before dark.

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