Carrollton, TX Movers Near You
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Local Carrollton, TX Movers
Founded in 1966, North Dallas Moving & Storage is a family owned and operated moving company specializing in domestic and international household and office relocations. Conveniently located in Carrollton, Texas, North Dallas Moving serves local, long-distance and international moving needs of communities throughout the Dallas / Fort Worth Metro.
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163 Customer reviews for North Dallas Moving and Storage
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Everything was simple and above board, unlike my recent experience with another moving company. All items arrived undamaged. They even at the last minute and on the fly changed to a full unpack instead of just delivery.
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Excellent Service.
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Scheduling was good, reasonable price, I was kept in touch. The crew in Dallas was very professional and worked expeditiously. Jesse was exceptional. In Atlanta, Jesse was again exceptional. The local guy who came to assist Jesse was a complainer
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Amazing experience. People were great and move was perfect
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Very easy with no problems at all. All information was clearly stated and executed exactly as it was explained. All representatives communicated clearly and often. Impressive operation.
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Our movers exceeded our expectations and were fantastic!
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People were friendly and helpful. We would recommend you to our friends. Only complaint was our overflow took a long time to get delivered to us
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North dallas Moving in Carrollton Tx was so very helpful in all our needs. When anything went wrong and it will when moving they were on it! Thanks for taking the stress out of a stressful time.
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Everyone was terrific - from Jim our sales person to Rhonda our move coordinator to our packers snd our driver Steve and his teams
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Great experience! Friendly people, worked efficiently. Delivery was delayed with several different reasons; our furniture went to storage unit so didn’t really matter.
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Great customer support from office staff and sales. Driver and crew delivered on time and without incident. Great move.
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Loved the moving crew! Juan was fabulous and they were very professional and efficient.
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Very good experience on both ends of the move.
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Movers and driver were friendly and helpful
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Great job.
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We are still unpacking our items but so far we have encountered some things that are damaged. Our dryer has two very large dents on top of it on either side which appears to be the result of having the washer placed on top of it. Also one of our doors was slightly damaged when it was moved into the house.
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Unfortunately, United Van Lines process had many cracks and complications. Examples: Originally locked in move date & price but was not entered in NDMS/UVL system and so they tried to change the price and then the booking was removed from the online system and tracking and then processing the credit card encountered multiple difficulties. Also, NDMS/UVL decided to unilaterally change my moving service at the last minute (the weekend before loading) from household with driver and truck to container shipment which was CORRECTED again by Sheryl Gibson - NDMS Dallas TX and would have been extremely complicated with Canada Customs Boarder involvement potential delays and extra cost shipping as freight as well as possible quranteened due to the wood containers. I am grateful for the representative of NDMS - Dallas TX Sheryl Gibson for ALL of her efforts and attention to correct my move data repeatedly. sgibson@ndms.com - Without Sheryl's involvement my move would have been a nightmare. Thks
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karl very helpful. would definitly recommend
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The customer service provided was excellent, we were kept informed every step of the way. The crew send to pack us and deliver Our belongings were excellent as well. Everything arrived in good condition with no breakage at all.
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Couldn’t have been better! Definite peace of mind. They were always available for any questions or concerns.
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Jimmy the driver was terrific! He took care of my belongings with kid gloves; was prompt with pick up and delivery; he contacted me in a timely manner; he made sure he did set up of some furnishings to get in my new apartment for in CT, on the Plano side he and his crew was so helpful in taking the disignated belongings for transport. Sheryl Gibson was terrific in coordination of my move & worked with me very graciously as my dates had to change several times!
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The move went smoothly on both ends.
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The experience was great. Steve Hutcherson and his crew did was awesome.
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The movers worked so hard on our move! We had a LOT of things and they took the time and care to help ensure everything exceeded our expectations.
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Very good... great driver and movers
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The pick up was good, there were good numbers of helpers to load the furniture and the boxes . The unloading was great too! It just too so long to arrive! Also I think it was more expensive than other quotations we received! But over all good experience!
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We had a large move and an unpack. The guys did a great job and the impack was a huge help to quickly get settled.
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I have nothing but great things to say about my experience with United. Everyone was so kind and knowledgeable and caring about my family’s belongings.
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The move was very well coordinated. I was very impressed by the timeline and how it was met. I appreciated the contact and follow-up of the move coordinator, Darlene Turner.
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Overall I was very pleased. The salesman was great at answering questions. The coordinator was great help and very responsive. The loading driver went above and beyond in getting everything safely on the truck. I was not at my home when my load was delivered to my house, but I spoke to the delivering driver a couple of times and he was very reassuring. He went above and beyond to make sure everything was put in the house where I thought I wanted it.
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I recently moved to Washington after having been in Texas for 21 years. Mr Abernathy & Darlene were excellent partners throughout the entire process. They walked me through every step, answered all of my questions, and quickly resolved the few (very minor) issues that occurred. They were professional & courteous at all times. The loading team in TX and the drop-off team in WA were on time, efficient, and took a lot of care when moving my belongings. I couldn't be more pleased with my experience.
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Everything arrived and on time. Pickup and delivery crews were all so professional and easy to work with
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There were a few key things that happened before and during the move, that made it less than a 5.
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Darlene in the main box was a delight to work with. She was friendly, fun and available to help with all questions. Phil, Ron, Charles and James did an excellent job packing us and loading us AND delivering our goods despite rain and bad road conditions.
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Dick Abernathy my initial contact was professional and very helpful and Darlene Turner my move coordinator was always available to answer my questions and help me with anything I needed ; Eric the driver and his crew were efficient and great to work with on the pickup and also the move into my storage unit
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Awesome experience. Seamless transition from DFW to PHX. Professional movers and organized.
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Great experience. All the crews did an exceptional job.
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Good packers, fair grandfather clock preparation, good trucker and only slight damage.
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No review comments provided for this rating.
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All movers are work hard and very professonal. They work together as a well-organized team. They treat their client very friendly. Highly recommend United to do your moving job.
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The driver was excellent and most accomodating. He was very personable but very professional.
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Aaron, the driver, was very professional. All the movers (with the exception of one in Texas) were very hard workers. Nothing was really damaged...only a couple of broken dishes that we packed ourselves.
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Our overall moving experience with United was excellent.
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Mostly good experience. Delivery took longer than expected. There were a few dishes and knick knacks broken.
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The Dallas end was great and efficient, Darlene and Dick made the stress easier for me.
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No review comments provided for this rating.
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Overall, this was a great experience except for the two cabinets that wasn't packed and I had to load in and couple vehicles already crammed with items.
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We had outstanding service from the initial move bid on the cost and company credentials presentation, through the attention by Darlene, keeping track of our progress and answering questions, to the excellent truck driver, Dale,and his helpers who were all excellent caring individuals at both ends of the move. We have nothing to complain about. Thank you so much.
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The level of care and customer service was outstanding. Everyone we dealt with was very professional and quick to respond and communicate. The move was flawless. There was no damage to either residence, the furniture, appliances and tvs arrived in perfect condition and so did the boxes. The last move we made was with a different company and was horrific. This one was stress free.
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We had some issues with the driver not arriving on the date/time scheduled by their office. However, once our stuff arrived everything went smoothly.
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Excellent employees and on time performance.
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I moved from Dallas, Texas to San Diego, CA. Channing was the person who came to my house, along with his helpers to pack and load all of my things. He was amazing! I was so impressed by his professionalism and how he packed my belongings. His helpers were a little slow but he was excellent! AND... everything arrived in tact, nothing was broken.
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Jim was very helpful and wonderful getting us started and made it very easy. The guys that packed us in Texas did a good job and the guys here in Colorado were great and worked very hard.
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Excellent Smooth No problems
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Sales person (Jim Karalla) and move coordinator(Sheryl Gibson) very knowledgeable and responsive. Drive Scott Austin kept in touch frequently and provided sound direction to his crew.
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Great experience! Everybody was very nice and helpful!
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Great job overall
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Very good experience overall. Communication before move could have been a little better.
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No review comments provided for this rating.
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Great communication and case management. Very straight-forward business approach with no pricing caveats or surprises is most appreciated. Moving team was very good at both ends as well.
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The office staff is wonderful to work with, but there were some disconnects with dispatch and driver on second aspect of move.
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From your sales representative to your cordnatior and packing. Was fantastic! The driver and his wife treated us like family! Both sides of the move the help did a wonderful job!! One of the best moves we have had! Deloris called and checked on us if there was anything we needed! We are very happy with the move! Five stars??????????
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This is not our first time using United Van Lines -- we have always been extremely satisfied and so are return clients. This time, however, went far beyond our previous positive experiences, from initial contact to post-move follow-up.
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The driver and the loading and unloading crews were fantastic and the packers were nice and did excellent work. However, there were not enough packers and I pulled the plug on them at 7:00pm. Their boss was unprofessional and his treatment on the black employees closely mirrors an old south plantation slave driver. I understand he is a sub contractor but I would have canned his sorry “self” a long time ago. You would have thought it was 1850 in the south.
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The drivers and their assistants were extremely efficient and always friendly. I thoroughly enjoyed working with the men at both pickup and delivery. The inventory method worked really well too. Everything was accounted for on delivery and all pieces seem to be intact.
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Strong sales and related support team in Dallas. Driver/moving team also experienced and efficient with moving our items into our apartment.
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Your team was great!
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Personnel were friendly and professional. They made me feel that I was very important to them and their main concern was helping us get our furniture delivered to our new address in the same condition as it was when we left. Our coordinator was in contact or available throughout the move. high value and breakable items were conscientious about their tasks. The crew that packed our The driver and his loading/unloading crew was quick but careful. We would definitely recommend United, and in particular North Dallas Moving and Storage, to anyone needing to move.
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Darlene Turner is a jewel and helped make this move easier. She went way beyond her duty to be helpful
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Our move went very smoothly overall from first contact to ask for an estimate to the final piece of furniture delivered. The guys handling our valuables handled everything with great care and were very courteous and respectful. Very hard workers and I appreciate them very much. Two movers (Ben and Earl) were with us from pick up to final delivery in adjacent state.
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Extremely positive. Darlene kept me informed and up to date and they did exactly what they said they would.
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I hadn't moved cross country in over 25 years and the team at North Dallas made this seamless! They were excellent especially since it was over Christmas. It was an awesome experience.
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Everyone at North Dallas Moving was knowledgeable and immediately responsive to any question I had. They were also proactive in reaching out to me during each stage of the move to make sure all was well.
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United did an excellent job.
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We encountered some delivery issues with the delivery driver, but the people at North Dallas Moving Supply were awesome helping solve the issues. Without Sheryl and Sam I don't know how I would've handled the stress. It's easy to give great customer service when everything goes smoothly, but they saved the day with their customer service when I was about to lose it. I can see why their company has earned such a high ranking with the BBB.
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The packing process was amazing at the speed of the two workers and the fact that nothing was broken in the end. They dealt with a lot of fragile China. The movers were very friendly and a pleasure to have around. We felt sorry for the problems they had to deal with delivery day arrived. They couldn’t drive the big truck down our narrow curvey street so had to rent a smaller truck and transfer the good to that truck. Made for a longer day but their attitudes remained positive and they worked very hard to please.
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The driver made this move work for us.
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It was OK. Nothing better than previous moves we made.
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The move coordinator that worked with me, Darlene Turner and the drive, Denny Carter were top notch people. Couldn’t have done the move without these two.
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My overall move was very EASY. The packers were careful and packed everything (I mean every little LEGO or etc.). Darlene coordinated and followed up with phone calls. Juan picked up my stuff and arrived early at the finaln destination.
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Everything from estimate to delivery was top notch!
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From beginning to end our experience has been AWESOME!!! The coordination by Cheryl was a true blessing. The packing crew, drivers both in Desoto and Hamilton and the helpers could not have been better. A truly good experience during a stressful time. This is not the first time we have used United and our experiences have always been very positive. Well done!!!
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Excellent experience to date. Have not yet tested all electronic components so I cannot be 100% accurate. I am presently awaiting my handyman to install the big screen TV that was moved, but it looks fine on the exterior. There was damage to my turntable but SONY covered it and has already repaired free of charge under warranty.
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Steve was the driver and in charge. He did an excellent job keeping us informed and supervising the move as well as loading and unloading. One crew loaded us and another unloaded us. All the men on each crew were careful and competent. I rate them excellent. Sheryl coordinated with Steve and she was excellent as well.
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Always kept me informed. Andy, Darlene and Denny were all fantastic.
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Awesome
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In moving my elderly parents from Texas to Utah, I was concerned about packing up into boxes their lifetime of memories and furniture and possessions that had been in their family or had belonged to them for generations. United Van Lines did an amazing job of moving all of their possessions! All in all, a great experience. From the initial meeting with a United representative, to the packing and unpacking, United was organized, a good value for the money, great at communicating, dedicated, committed, and professional. It is a daunting task moving elderly parents out-of-state, and United Van Lines made things so much easier for us. Thank you, United, for a great moving experience!
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Ernie and his crew were excellent. They wrapped my furniture like they were swaddling a baby!
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The driver and people who helped load and unload the truck were exceptional. Most of the packers were excellent, with the exception of the person who did the wardrobe boxes.
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great service
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From start to finish everything was handled with consummate efficiency and courtesy.
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The entire experience was excellent from our first contact with Andy Sommer and Darlene Turner from North Dallas Moving and Storage to moving day with a terrific driver Dennis Anderson and Matt Martinez who picked up our possessions and delivered them to our new home. Wonderful people
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Our moving coordinator, Rhonda Watson, was amazing and made the move easy.
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Overall, move went smoothly. Driver was extremely helpful and very personable allowing for ease of communication about any issues or information regarding the move. Darlene Turner was also very helpful and easy to talk to assisting with any issues that may have arisen.
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The crew on both ends was spectacular, professional and amazingly quick!
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Incredible. Very little stress due to the professionalism of the entire staff at North Dallas!
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Was a positive experience from start to finish; always willing to help and advise whenever we had questions or needed to add some last minute help on packing. Just great folks to work with overall.
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overall pleased. Hardest part was and still is unpacking. underestimated the unpacking phase
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Almost perfect. During unloading we were a little disappointed at how many boxes were not placed in the room that was designated on the side of the box.
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No review comments provided for this rating.
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The moving crew that came was very professional and efficient. They were very careful when moving items and protected the floors and carpets. Very hard workers.
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Darlene was excellent to work with. Dick did a great job at the initial sales presentation as well.
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The people who came to load, pack and crate my glass desk top were ALL cordial and efficient and also careful in what they did. Nothing was broken after I unpacked and I was grateful for that. The two movers (Joe and Hugo) were tireless when they loaded my items in Euless, Texas and they worked the same when unloading in my apartment in Mobile, Alabama. It was a good experience to have them do this work.
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I have been moved by Mayflower, Wheaten,& North American Van Lines in the past. The customer service I received by United far exceeded the other companies. Having been recently widowed, moving half way across the country, by myself could have been a very frightening experience. This was not the case at all. Darlene in the office calmed my fears & worries and xhecked in with me sometimes twice a day. She always told me "let us worry about that". You do not worry .
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North Dallas Moving and Storage were very helpful and accommodating to us as we planned to move our elderly mom across the country. Everything went incredibly smoothly and we are so appreciative.
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Darlene was very helpful and answered all my questions. Dale our mover was very professional and great to work with. He also had great guys helping him as well.
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From first phone call till last call everyone was very nice and so helpful.
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overall great experience working with the team at United.
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The customer service and communication to changes were above and beyond!
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Movers did a great job. THEY WERE ON TIME AND WERE VERY EASY TO TALK TO.
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Everything was great from! Andy Sommer and Darlene Turner were terrific as were Ben and W.T. who loaded me up. Ben delivered and that went great!! Earl who transpired my car was wonderful also!! Terrific team!!!
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Went well, nothing broken.
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My experience was excellent from start to finish! From the person who came out to give me the quote, to the coordinator, to the movers, everyone was extremely friendly and extremely helpful and upfront about the process and the cost! I will definitely use them again!
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The people we worked with communicated well and followed through with their promises. Kind and hard working.
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No review comments provided for this rating.
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Overall good experience. Packers and loaders showed up on schedule. Delivery to my self storage unit was delayed a few days, primarily due to snow storms and ice in the mountains, but this did not cause any hardship.
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I was very happy with my choice to use United Van Lines. I would like to have more guidance and assistance with completing government, customs and professional forms - they were very confusing and stressful to complete accurately on my own with only the link being sent to me. I actually had the government from customs stay on the telephone and walk/help me fill in the right information. I would suggest that United representative provide additional accurate help in this area to avoid complication during cross border international move. My agent - Andy Sumer was fantastic with the initial set up and I appreciated his hands on approach and his expertise. My driver, Gary Thorneycroft -702-281-6164 or 905-718-7259 was amazing. I just wish that United would not charge Gary/ him for any damages that the moving crew accidently broke because that cut into his profit and came from his pocket - so I did not report any damages that did happen to help the driver. We overall were very satisfied.
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Pickup and delivery crew were professional and on time. A little disappointed that delivery wasn't until the fifth day in the five day window when I hold told coordinator a weeks in advance that I would be out of town that day, leaving my wife to have to supervise move in by herself.
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It was an excellent experience moving with United. Starting from estimate process till delivery, everything went very smooth. Thank you United!
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Well coordinated, free used boxes were nice, loading was a lot quicker than the unloading. (4 guys vs 2)
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Richard did a great job of estimating our move costs and the office team was wonderful on followup and coordination
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Ben was excellent and Sheryl provided ample follow up that made this the best experience yet.
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The Dallas office was very responsive and almost everything was electronic so it was easy to keep track of documentation. Darlene in the office is great and very attentive to providing good service and to also help with problems. She has a great attitude and superb customer service!! She made the whole experience easy.
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Everyone with North Dallas Moving & Storage was extremely courteous and helpful, from the estimator to the driver, to the coordinator to the managers. We were extremely please with the entire process.
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I spent hours on-line researching various national moving companies and then zeroing in on their local affiliates in our area. After taking bids I decided on United's North Dallas Moving as their representative (Andrew) didn't try to beat other quotes, was upfront about what to expect and reassuring that they would make this experience as painless as possible, despite the fact that so many people on-line describe moving itself as a "crap shoot".
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Our Driver Jimmy was world class. He and his crew on both sides did an amazing job and we were more than satisfied with the results.
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