Charlotte, NC Movers in University Park Near You

Very good experience! Rico and team were excellent! They were quick, thorough, and careful! They took special care of my furniture - especially the old family collectible pieces. Very pleased with their work. Thanks, Rico! Melodie our move coordinator is a gem. She kept me in-the-know on everything I needed to do - and when - to make the move a smooth one. And she's super pleasant to work with! Thanks, all!

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Everything was well done.

Absolutely excellent, efficient, and professional service from beginning until the end.

Hilldrup was outstanding. They were responsive, helpful, and very open. The driver was not. I heard constantly during the loading & unloading how he was losing $ because the load was heavier than estimated. He tried to make me feel guilty and sorry for him. He minimized the damage that was done to at least three of my pieces of furniture saying that it was "easy" to fix & minor.

Packers were excellent, pickup driver and crew were excellent, drop off driver was excellent, drop off crew were terrible

Easy to get the estimate, schedule pickup and delivery dates. Pickup and Delivery teams were excellent...professional and well mannered.

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overall the move was very good, packing crew was great & Andrew, the head guy was awesome, did not give a 5 because some of the helpers & secondary crews were not 100%

Perfect experience. Great creq, very polite, friendly and efficient at work.

Both Charlotte Hilldrup office and Van Driver ( + loaders) were very courteous and professional

from start to finish experience was excellent.

They were very helpful and assisted me with changing date of move at last minute.

This was a big across country move. From the estimated to crew and the liaison, could not have been more pleased!

Nice folks at each step of the process.

We have moved with United 8 other times. This one with HillDrup out of NC was by far the best group yet. Our driver was the best. I can not tell you how please we were with them. Made this move a pleasure, if you can say moving is a pleasure. Thank You Melvin

Moving is very a stressful ordeal. The Hilldrup United team made it a much easier process, the helped out tremendously at every step of the move.

We were very pleased with the whole process. Our initial contact person was very professional and accommodating (we were trying to coordinate the move from another state), the movers were careful and very service-focused and Melodie was very flexible and worked to schedule both the loading and unloading of our furniture on the most convenient dates. She also followed up with us to make sure everything was going smoothly throughout the process, which was very reassuring.

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I could not have had a more pleasant experience. My coordinator, packers, and mover were the epitome of efficiency and congeniality.

Easy move! I had the best “team” moving me.

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The overall moving experience was great!

AMY was great as was Nick my driver. Unfortunately several things got damaged. Overall, the move went reasonably well

The entire move went smoothly and all personnel we're professional.

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Movers were on time to load truck. Contact was made by driver regarding delivery time. Was on time task was completed within a timely fashion even though there was a little delay due to rain. There were no breakage or damage to items moved.

Our overall experience was great. Demetris, Smiley, Mr Westbrook and Roger were great packing and loading everything. Then on the receiving end they all were just as awesome.

Overall I had a great experience with United! There were a couple of miscommunications, but they were straightened out (with a price)!

Overall, we were well pleased. Sales rep was very good and helpful. Extremely high grade for integrity of packing team. Wife accidentaly left about $600 lying unsecured. Packers did not touch one penny!!! No damages or broken items. All staff were friendly and good to work with. Failing marks for your system - too much time pressure both packing, loading, unloading and on driver!!!!!!

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It was very good. We knew Dick Weiss and his attention to detail in our move was incredibly appreciated.

Great experience with exceptional customer service. Angela was great!!

Every aspect from start to finish was seamless. Any questions we had were promptly answered with delight. Our lead mover, Mike, was phenomenal....outstanding!

We were very happy with the packing process. The 3 women that packed our goods were very friendly and professional and did an excellent job! The men that loaded our truck for departure were also very friendly and professional. Both parties packing and loading in SC were great with us and our kids. The crew that unloaded the truck in NE were also very friendly and professional and went above and beyond to put items in the right places...some we thought would fit didn’t, and they helped us find a perfect spot. Our only complaint would be the delay in delivery date.

Our packing day had to be rescheduled at the last minute due to resource issues which made us a bit anxious about our long distancea move getting done on time... but Hilldrup more than took care of us and our move was executed on time and exceeded our expectations.

The only challenge was securing a delivery date - as the men were moving others between my load out and load in - the date kept changing. It made it difficult to plan for services here,

Although the move was a chore the task was made easy on both myself and daughter. For that we were satisfied with the service.

Move went well. Packers were good and movers were good as well.

Our move experience was made very easy with the proffesional services offered by United. Our representitive was great.

Brandon and his crew were great and made the move very easy. I was happy with the whole process from start to finish!

The Hildrup movers were great! Efficient in loading and unloading. Friendly, courteous and extremely helpful.

great job throughout all phases of the move.

Excellent and professional personnel, efficient service and trustworthy.

Everything was handled professionally

This was the first time we have ever utilized any type of packing & moving services and it was an amazing experience due to the amazing people that were there helping us move. Pamela & her crew along with Bob were amazing on the move. We have actually already referred/recommended multiple people.

Overall we were satisfied. The truck that arrives did not have enough room so we had a second truck come the next day. The first truck and driver was amazing, not so much on the second. It took two extra weeks to get all of our stuff and we have several things damaged from the second truck. You are definitely not getting the first class crew if the year have to send a second truck

Very professional and organized! Guys were polite clean and efficient with their time and making mine. Careful with my furniture and took good care moving it into storage.

The sales rep and the move coordinator were incredible and very helpful.

great move everything went great. only one problem was that the driving team tried to take apart two antique ice cream chair and failed only to deliver chairs with a ruined paint finish where the bolts connect back with seat.moved a retirement center and had to get them to reassemble chair The chairs now need to be sand blasted and repainted. being in a new town and finding a good repair shop will be a challenge.

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very professional team for both loading all the boxes and furniture from a 2400 sf house and unloading and moving it into a 1400sf house.

It is rare to feel comfortable recommending a company, but we have, and will continue to Recommend your company... Excellent job from beginning to end!!

Very good service. Professional from quote to delivery. Broken dining chair leg is only negative and reason for 4 overall.

Everything went well. Out of all boxes, 1 broken item and 1 missing Glass shelves. The claim dpt answered and paid very quick.

Driver and his crew very nice and had wonderful manners. Not happy about our shipment mixed in with another shipment delaying our delivery but understandable BUT unhappy that we found some live roaches in some of our items which we did not have at our previous residence. Still unpacking but some items broken. Some major some minor. Biggest complaint is damage to door facings on new home along with dolly tire marks on door.

Professional, so much energy, we felt in total confidence with each team!! Follow ups, after service is great!

Angela from Charlotte was awesome and incredibly helpful. Any and all issues were handled promptly and efficiently during an extremely trying time while I was in Texas and Joy remained in South Caroline to handle the move. It is extremely difficult to provide our Driver Darien and his brother Tyrone enough praise for their expertise, their care, attention to detail and attitudes. Richard and Joy

First part of the move was great. The driver & mover were very careful with my belongings & I felt confident watching them pack the truck. Had that truck gone directly from NC to my new home in FL, I suspect everything would have arrived safe and sound. However, my possessions were re-loaded onto another truck & boxes that were clearly labeled "fragile" may not have received the tender care they did on the first packing. I could see some of the fragile boxes packed under heavier boxes when the new truck was being unloaded. The driver had an unfortunate misstep during the unloading, and a framed print was damaged (an accident; it happens). Otherwise, the unloaders worked hard & did a good job. The framed print was the only item I claimed (I am satisfied how that was handled & I'm told a check is being sent; thank you). I did not bother claiming about a half-dozen broken glassware pieces that were, I believe, damaged in the re-load. Angela did a fantastic job as move coordinator!!!

Pretty much what every homeowner would like to experience: Good Communication of when the moving van arrives at both pick up and drop off locations. All your possessions are boxed, listed and numbered. At delivery, the best thing is that there are no missing items!

Everyone from sales to adminosrering the move to the movers were eccellant. I have never had such a great group of people to work with.

Overall, the move went well. However, we were duped by the "if it weighs less, we will charge you less" business model United Van Lines pretends to offer. After getting our weight estimate, I asked about the offer and was immediately told that in fact, that is not how it works. I had several items broken in the move, which is to be expected in a cross country move. However, the mover offered me cash out of his pocket to pay for the items instead of following what I assume is procedure. I gave the move 4 out of 5 stars because it was on time, completed, and was relatively easy for me. However, there were many aspects of the planning and final stages that could be greatly improved.

Everyone was just great thank you

Overall very positive experience. Broker was great in providing me boxes and paper / tape. The driver was very nice and friendly. Only pitfall was they didn't know they needed a shuttle for the delivery so that messed things up a bit and I'm missing 1 item. It's not something I'd make a claim on, but nevertheless, I didn't receive it.

this was an excellent move. As promised, everything was on scheduled.The knowledge that the movers had was remarkable and everyone had their expertise and work to do.I was very satisfied.

Amazing customer service. Start to finish I was treated as if I was the most important customer.

All great!

The moving team did an excellent, speedy job & their best to accomodate us. I was very happy with them.

Overall great moving experience, the estimation team, communications team and moving crew took care of everything without any issues and were very helpful.

We had a very positive experience with United. Angela, out of the Charlotte office was an absolute pleasure and always kept us informed of moving details. The only negative part of our experience was not getting everything on the truck for one complete move. We had to crate two loads which were delivered at a later date. The good news is that United made sure that everything arrived at our house and we understand that sometimes these things happen. Overall, it was a great experience and we look forward to using United in the future.

Easy to work with and reliable. Everything I was told from start to finish was exactly what happened. Will use your service again when the need arises.

Our team at origination was wonderful: Angela Mitchum, Chris Borsuch and the driver and loading team were top-notch.When our closing date was delayed, Angela helped us get our things into storage. However, the storage and condition of our things wasn't great. One box of books was soaking wet and had to be thrown out, a table was broken, two rubber bins were crushed but luckily only one small frame was broken, and our hand truck wasn't delivered.

The men did an excellent job of loading and un-loading. Everything went perfectly. They were very careful. Angela Mitchem and Chris Borcich were very helpful too.

Loading and unloading was uneventful and the communication was good. No damage to an items.

I would definitely recommend United Van Lines to friends and family. They made our moving process so easy. The movers were very careful with our stuff the moment they picked it up. Thank you so much for all you did!

Movers were very experienced and did an excellent job.

Everyone was great. From estimator, to packers, and move coordinator and loaders/driver. Stressful time went very smoothly.

Excellent packaging and excellent moving in and out

Excellent service

We have never used a mover before so we weren't sure what to expect. We found everyone involved to be very helpful and professional. It was a very pleasant experience.

Service was excellent. Drivers were polite and the packers did a great job. They were careful with everything and were very thoughtful throughout the day.

The driver took apart two shelving units and as a result of not securing the "legs" they arrived twisted and I am unable to reassemble one unit since I cannot use the support legs. There were many boxes that were crushed in several places disputed my appropriate packing. The driver did not put anything down on the floor inside the house or rooms. The driver complained several times about the pay he gets and how it's unfair compared to the work he does. The driver had two people with him to unload. One was a female that did not know how to operate a hand truck and really was to petite to be of any help. My salesman was awesome and then some. He made my move so very easy and I appreciate his extra efforts to make things happen without my request. Excellent assistant of his was as helpful.

Most everything went well. one complaint was not being told there would be an extra charge for loading on a Saturday. Cost me approx. $200 more.

I had a rep, Sharon follow my move all the way, which I appreciate. She even called me after I had moved to see how I was doing. Chris the guy who got me going was great - I felt at home with him - what a great personality he had, along with Sharon. Will be moving into my new place next week.

Melody and Michael at hilldrup storage we're absolutely fantastic and both instrumental in causing me to select United Van Lines. Andrew a private contractor for United Van Lines and his team were also exceptional in delivering furniture and thank you to the team that came to my home and packed my furniture including Scott, Charles and Anthony.

Good service--only downside was delay in receiving overflow from a different moving van

The crew we had went above and beyond with customer service best move we have had

The sales people were excellent. Described the moving process well and even provided boxes to help with packing. The movers at both ends couldn't have been nicer. The driver's name is Rusty. They loaded and unloaded quickly, and yet were careful not to cause any damage. They made my move a lot easier than I thought it would be.

Had a good working relationship from Chris for the quote price to Andy the mover. Also the office helpers help greately also. Had a wonderful packer of my dishes and she did the job great.

The experience was very detailed and thorough. All personnel were professional and very courteous. When necessary they were willing to accommodate us.

Was a wonderful experience, packing and loading guys in charlotte were awesome.. and unloading guys were nice n very well behaved..

Our overall move experience was fantastic. We had to unexpectedly put our move on hold due to a medical issue, and united was wonderful and worked with us.

Great Packers and movers. Great people who worked hard and efficiently.

Everyone we worked with from Hilldrup, our United agent, was friendly, competent, and professional. Mike Sandell, Rachel Weiss-Fuentes, our packing crew, and driver Ralph Morales were all fantastic. Packed and handled everything-including high value items- very carefully. Communication, flexibility, customer focus and support excellent! Hilldrup lived up to expectations and delivered on their promises. Highly recommend.

All were respectful of person and property. Delivery was the least organized. Some boxes placed in wrong rooms. Desk and dresser, chest of drawers with minor issues. Moving is stressful, but United helped ease some of the stress. Thanks.

Staff at the head office and the packing teams in NC and NV were very helpful and hard working. However, number labels were missing on some boxes upon delivery, so I could not verify that everything I shipped was actually received. I did not see many of the numbers that the delivery team called out to me. And I don't have time to go through all of the boxes to see if I actually received everything that was shipped. Otherwise, the move seemed to go well. But I am a bit disappointed.

From beginning to end , it was a pleasure dealing with every one at United Van Lines.Courteous, helpful, professional & efficient. My moving experience was a very pleasant one.

The only area that could have been improved was when unloading into a storage unit I requested that boxes with "Easily Accessible" be at the front of the unit. I had to leave to go to my daughters school and they did not unload per my request.

Packers and movers did a great job. Was extremely satisfied with the communication from the coordinator. Excellent job!

Outstanding service, a great group of people got us out, moved and unloaded.

MOVE WAS DONE ON TIME AND THE STORAGE ARRANGEMENT WENT VERY WELL. NO BREAKAGE AND JUST A LITTLE COSMETIC DAMAGE

The process and people were very professional and helpful.

Wonderful----All people were wonderful

This is our family's fourth move with a van line company, and has been the easiest one yet. Our move coordinator was fantastic, unbelievably kind, and always available to help at a moments notice. The packing crew and moving crew were professional and did their jobs with proficiency and quality.

The Driver went out of his way to make sure everything was delivered on time and no damages.

Great job and everyone was pleasant and very helpful. Super move

The packing team was excellent. They were fast and efficient. The delivery group and driver were equally impressive.

We experience a very excellent move with the help of Dick Weiss and Sharon Quinn, they gave us good advice every step of the way. You can be proud of these two representatives of your company Thank You for your great service. Bob&Murt Underwood.

good

The move was made very easy by Brandon the driver.. Overall expierence was very good and would do recomend United again.

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