Commack, NY Movers Near You
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Local Commack, NY Movers
Founded in 1939, Liberty Moving and Storage is a full service moving and logistics company providing the residents and businesses of New York City with a global reach and a personal touch.
Hours
569 Customer reviews for Liberty Moving & Storage
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United Van Lines was terrific! Super professional....
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The company made the move so easy, every team was great. Very respectful and they understood very well my priorities. At every step I found people who care, Larry, Dave, Nick and also the customer service people.
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Very pleased with service.
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professionals from being to end .very polite men
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Moving is a very stressful experience and moving across the country is even more so. Lucy Cuffaro and Tom Pendleton made the process very smooth & were so patient and helpful whenever I had a question or issue. The movers on both ends were considerate and very professional. Everything went smoothly and I have had no issues with any of my furniture or property. Would recommend this company and I would definitely use them again.
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Everything went as scheduled and the movers were excellent
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The packers were amazingly efficient. Well prepared. Careful with our stuff. Pleasant to work with. The same with the driver and his crew. Only three things found damaged so far. We’re pretty much unpacked.
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Great!! Prompt and Pretty smooth move within time. Just a prior intimation of the actual delivery date and time would have been even better.
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Overall the move went very smoothly and everyone very professional!
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Overall experience was good. Few bumps along the way like guys losing the tip and extra fee to get something out of storage even though I requested to pick it up
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Initial contact with Dave Madden was informative and provided good sense of next steps and overall costs. Overall coordinator Tami Addamo was fabulous and provided step by step assistance each time I needed it.
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NY Part of move was excellent. The whole process and the moving crew. FL Part, not so much. Crew chief was lazy and surly. He thought he was going to leave a large pile of boxes in my kitchen and was unhappy when I reminded him to unpack them and remove the garbage.
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We are extremely satisfied with the service from beginning to end. Nick managed both ends of our move seemlessly. Not a single item was missing or damaged in the least
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easy move,workers were clean ,efficient,friendly,courteous!!!!
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At every step of the process I felt absolutely confident and each move was explained in detail and all individuals I dealt with were professional and courteous.
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moving is a terrible event -- always. united van lines did everything they could to ease the burden. people were great, responsive, caring, efficient.
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The move was made great with the help of my driver mike
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Overall a good experience and very satisfied with the driver tony. But the packing and labeling not up to the level of the amount I paid.
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The sales rep. Gary Ferraro was professional and receptive to our needs. The moving crew in NY and in Sacramento were also helpful and courteous. The shipment arrived timely as promised. Wesley Norman the driver went out of his way to accommodate us. Unfortunately there was some damage to several items for which we have put in a claim with Tammi and Leah. An adjuster came to review the items, and we are waiting for a resolution. Thank you, Ronald and Shelley Serin.
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A pleasure from start to finish. Gary, our sales rep knew his stuff! Efficient, organized, put us at ease, always responsive to our needs. Staff also wonderful. Movers were respectful of our goods and homes, from old one to new one!
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It was stress free. The movers were professional. They did a great job moving my boxes and disassembling the furniture.
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Awesome. Super professional!
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The entire move went very smoothly .
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The overall process was excellent. Stephen Talenti was instrumental in providing quotes and setting up the actual move. He was extremely accommodating, especially when we had to make changes. Our driver, Eric, was terrific and made sure both the pack-up and delivery were handled smoothly and efficiently.
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Needed two trucks when should only have needed one.
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Much easier than I anticipated. A few hiccups in the beginning but at the time of pickup all went well
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Very professional and efficient movers
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Great at planning move but experienced delay of items by a week and was not updated until 2 days prior even after calling and sending multiple emails
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from start to finish, Carlos was very professional, efficient and very courteous as was his staff!! Moving can be VERY stressful and Carlos made it as easy as possible for us. He was very sensitive to our needs and was very easy to work with. As a Manager of a large utility and also an office staff, we recognize what good employees mean to a company and you certainly have that in Carlos. He manages his team effectively and it's evident they all work very well together!!
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All aspects of the move were handled with expertise and courtesy.
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speedy, friendly and accurate moving, it has been a pleasant experience.
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The team was very polite and took care inside our home and with all of our furniture.
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Mitch (driver) plus his NY & FL crews were excellent. Gary was very helpful altho he should mention that some art materials Can't go by truck!
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My overall moving experience was very excellent The move out of my house was organized and the movers took special care not to damage anything. They went over the inventory list to make sure all items that were supposed to be moved accounted for. I had the same excellent experience when the movers arrived all our personal items arrived in perfect condition. I would highly recommend Liberty Movers agent for United Van Lines
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Very professional. All questions answered. Everything made simple!
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The movers were very professional and courteous. Any packing they had to do, in this case some artwork, was done well. They came when they said they would. Communication every step of the way was excellent.
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Everyone of the Liberty Van Lines/ United movers both in New York and in South Catolina were very courteous and polite, and handled our belongings very cautiously. And the office staff also conducted themselves in a very professional manner.
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With the exception of the local helpers on the delivery end everyone was professional and amazing to work with.
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Everything went well could have used extra men to get me out faster I think 3 men to move an entire house definitely not enough more like 5 men, could have come earlier I could have gotten out on the road sooner.
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The moving experience was great, with a little caveat. We were told a certain date within our delivery window, and made plans according to that delivery date. They were earlier than promised but still within delivery window, which caused extra expenses as there were a lot of things that needed to be shifted to accommodate the earlier moving date.
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we were very pleased with the efficiency and expertise of the people who packed and delivered our items.
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No review comments provided for this rating.
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We had a very good overall experience with United Van Lines. Dave Madden was very helpful in alleviating our concerns about our upcoming move to Florida. Whenever we had any questions he was always available. Tami Addamo was also very helpful and would always return our phone calls. The movers were very professional and made sure to handle our property as if it was there own. The truck delivered our property on time as promised. I would definitely recommend your company to anyone who was planning to move.
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Professional response right back to your calls polite excellent service great to talk to on the phone
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Tami in the office always told us when the movers would come and who they would be. The movers were very helpful and they helped pack us up in N.Y. and placed our furniture where we wanted it at the end
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It went as promised with the personal doing an excellent job at all stages
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very good company. All staff polite and efficient
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Issues with move not being perfect came from packers
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The teams were very organized, efficient and helpful.
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Our move was better than we could have expected. The staff was great and extremely helpful. The movers were awesome and not one item was damaged. Coukdn’t Ask for better!
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Overall Experience was very good. Better than I expected.
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No review comments provided for this rating.
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All great
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Moving van arrived during the two hour window given. They were fast and courteous.
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The move went very smoothly, from the time the movers arrived to pack item to delivery of furniture.
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Your movers David & his team were so helpful & answered all my questions & did all to even accomodate my 41 boxes were I felt they should go in my new place.
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The workers were all professional. They knew what they were doing. They protect the existing house and furniture, both during pick up & delivery. They were respectful and courteous. Our belongings that were in storage came back in good condition.
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We packed up an elderly mentally handicapped persons home to move from NY to Florida. The movers were very understanding why we were taking so much unwanted things.
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The communication between me, the move coordinator and the actual movers was outstanding. I had a clear understanding of where things were at all times. Checks up and follow ups were regularly made and greatly appreciated. They were pleasant, engaging and knowledgeable. Provided a wonderful experience.
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It was smooth and painless. The rep, coordinator and mover were top-notch.
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BEST of the BEST . Our Driver, Noah, is a true professional. His kindness and insights into our move and his personal touch were exemplary. The crews with Noah on both ends of the move were also fantastic. Noah managed them brilliantly and we are elated with your service from evaluation of our goods to the packing, loading, and unloading - it was a great experience! THANK YOU UNITED!
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Overall, the process was fantastic. My only negative thought about the process was when I asked how much it would cost for you to hold my things in storage until I closed, and was told it was $100/mo. Then after I actually had you deliver you tried charging me $300 for 15 days. After asking that you look into it, you came back at $150. There was no detailing what the costs were for or why it was so high. Just Jaclyn saying that she made a mistake. I already paid an outrageous amount for you guys to move me, and those little details just soiled your reputation a bit.
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Smooth from beginning to end
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the movers were very professional,courteousand helpful, making the process more comfortable for us.
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There seemed to be some miscommunication between the move advisor and the movers early on, as the movers weren't sure what should go and what shouldn't. The movers claimed they were not informed about stairs and an elevator, and claimed that had they been informed of same, they would have used more men for the move. Because of that, they could not complete the move in the time they had allotted, requiring them to sleep over in the storage unit parking area, to allow them to continue loading the next morning. We were also advised by the proprietors of the storage unit that the United van (which was considerably large) had hit and damaged a lift gate. Finally, on the date of our delivery to our new home, we received a call from the driver stating that his truck would not start. While this was n ot the driver's fault, the wait for a mechanic to fix the problem caused a four hour delay in delivery. This did not inconvenience us, but one mover mentioned he expected to be done sooner.
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there were no surprises!
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Everything went well with no surprises
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I found the entire process clear, responsive and collaborative. The sales representative Stephen Talenti was very personable and partnering in assisting us through the process. We cannot give Sergio Clerici, driver, a strong enough endorsement. Sergio was in full control at loading and unloading. He provided advice and counsel on moving related concerns and solutions. His demeanor gave us high confidence everything was well in hand.
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Overall, we were very satisfied. We encountered some weather-related issues that created scheduling challenges, but United was flexible enough to adjust quickly and get the job done.
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The entire team was wonderful, informative and helpful in every way, They all made the move so much easier and stress free. We would absolutely use them again.
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The people at every level were superb. That says it all.
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Professional and very clear every step of the way.
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excellent experience
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Everyone from start to finish were very professional
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The entire experience was phenomenal. From getting the home survey and estimate to the packing, pick up and drop off, everything was well organized and seamless. Sergio and his team deserve an A+++ for professionalism and customer service. I recommend this company to everyone and I will definitely be using them again when I move in a few years.
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I had a very pleasant experience with United Vanlines. The people that I dealt with were very pleasant and professional. It made a stressful situation much easier.
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Everything went super smoothly on both ends of our cross-country full-service move. The movers arrived on time for both the packing and unloading, and our belongings all arrived undamaged in a timely manner.
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Wonderful, friendly crew members.
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Very professional and thorough. Excellent job.
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Took care of furniture. Good inventory of boxes.
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United rep was helpful in the lead up to the move and the movers were considerate and efficient. Overall it was painless.
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Very Professional. The reason I used Liberty a second time was because of the first class attention to detail that Dave Madden and Tami Addemo expressed. They cared that the move went off without the least amount of trouble possible.
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Sergio was amazing. The NY team was stellar. The LA team was good but not quite as much as NY. only a few broken pieces - a photo glass was cracked and a chair was broken but all in all was very positive.
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The entire process from packing up one home and delivery to my new home was professionally handled from start to finish. The contents of my home were carefully packed. The crew was very professional, courteous and respectful. I will definitely recommend United to my family and friends.
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From the initial contact to the final package delivered the process was seamless.
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very well coordinated
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Very professional and couristy
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You were recommended by my neighbor who did a similar move a few months back . Your estimate was very close to Men on the move and Belkins. The reason we went with your company was Larry was extremely professional. He understood we were uncomfortable with the competitions “ variables “ We loved the set price guarantee.
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Each individual with whom we interacted, in person or by phone, was informative, helpful, and friendly. No question or concern was unwelcome and every effort was made to satisfy us.
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Fantastic. I was informed about every part of the move. Excellent customer service.
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Sergio and his crew were excellent. Tami as the coordinator provided the necessary communication every step of the way. Ray, of Auto Transport delivered the auto in excellent shape ahead of time.
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A solid level of professionalism and expectations management throughout the project...from initial proposal to PM to Driver and packers. A great customer experience. Hoping to resolve minor damage issues quickly.
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The whole experience went very smoothly
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Every thing went great. No problems at all. Eric and his workers are the best.
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EVERYONE involved was a great help.
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could not have gone any smoother from beginning to end with the "3" people that helped us. from Gary to Tami and Nestor and his crew just blew us away
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We had a great experience with united van lines! Eddy and his team were polite, friendly, extremely helpful and patient! We would absolutely recommend them to anyone looking to move!
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I used liberty movers in the past. The service as a whole was great. They knew what theu were doing and were professional about it.
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Very professional and pleasant to work with. I felt very safe and comfortable with my possessions in you care
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Everyone I dealt with at United/Liberty were courteous, professional and knowledgeable - Stephen Talenti, Tom Pendleton, Leah Serlin, and Noah Soto and his moving crew. The timeframe of the move was quite satisfactory, and the movers showed up early at pickup and at delivery.
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Everything went smoothly with the exception of communication. Our rep told us to call her the day after Thanksgiving and then she wasn't there. We had no idea when our furniture would be delivered until we heard from another rep. We were supposed to get a call 24 hrs before delivery but the call came a few hours before. Anyway, Nick the driver was wonderful and the crew was great too!
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The move was excellent. Supervisor Carlos Castro was a true professional. Lead mover Alex Hache is organized, friendly and a great packer. You should give him more responsibility and raise.
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Very very good
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Very positive experience. Was kept informed and the driver Shane was awesome
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Professional, courteous, helpful in answering any questions or concerns. Kept me apprised of the location of my goods etc..
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On time, efficient and time sensitive — all folks courteous, patient and thorough
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The move was efficiently handled and personnel were polite and helpful. Overall a very good experienceat a stressful time.
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Had to haggle with the driver to schedule drop off time
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Easy......
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Larry Martin was wonderful He was patient and took the time to explain everything Tammi was very nice, very efficient, and very helpful And Sal, our driver, and his New York crew were extremely professional and very nice. Everything arrived on time and in good condition There were a few minor nicks and scratches but considering it was a cross-country move, we were very pleasantly surprised with how smoothly everything went. We are hoping the repairs go as smoothly as the move
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I was very happy with the people who work packing and unpacking, only that they over used too much paper on item that doesn’t need, so it takes more room and we had to pay more
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We were/are very pleased. Both the crew that packed our belongings and the crew who moved us were both professional and pleasant...always willing to answer our questions and to help in whatever way they could.
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The movers were polite professional and thorough
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Good
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The salesman was very nice But didn’t take an updated inventory before we moved and we had to pay an extra $650 in order to have our belongings delivered. The moving men were very good and took there time handling everything. But When we opened up 2 of the televisions they were broken. One completely broken the screen is cracked and doesn’t work and the other is cracked on the side. I called to place a claim and was told that since we packed them the company isn’t responsible. But I packed everything in my house and was told that our move included up to $36,000 in insurance. So if we have insurance and we packed everything why aren’t my televisions covered. I feel like I wasn’t told the truth. To me that’s not good business. So for these reasons I don’t know if I would recommend my family and friends to use your company
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Sales rep Stephen Talenti was very impressive and really sold the company. And his experience showed as he was right on with his estimates. The moving team was terrific, too. Very polite, clean, efficient, etc.
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My move couldn’t go any better. The all were great, can’t say enough about my driver Ed .He made my move easy and couldn’t do enough for me. I had a great move and would recommend you company very highly.
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No review comments provided for this rating.
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The move was overwhelming for me. Liberty helped keep it together.
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From the first phone call requesting an estimate, to the last box being delivered to our new home, this was a stress-free, seamless move from Connecticut to our new house in Florida. Everyone at Liberty was easy to work with, readily available and so pleasant and polite! Our delivery was even a day early, which was above and beyond! Kudos to Stephen Talenti, Tom Pendleton and Patrick (our awesome delivery person). Overall, a great experience. We highly recommend Liberty Moving and Storage and United Van Lines.
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too much paper and packaging
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Robert and his crew were totally professional throughout the moving process. Despite the hurricane, they did their best to getting our furniture to us.
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Awesome
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Top to bottom, from the packing up, to the moving, to the communication along the way, to the flexibility about our address, to the unpacking- they were GREAT. Professional, friendly, efficient, thorough, careful, fast. Giant thumbs up!
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The driver, Eric, was great and he had two very good guys working with him for loading the truck in NY.
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It was a good experience. Everyone was curtious and friendly. From Gary to Mitch and the two crews.
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All United people were informative, prompt and thorough. Our load was delivered safely and on time.
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My overall experience was excellent
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Everyone was professional and helped relieve the stresses involved in moving to a different state.
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lFriendly and professional.
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Teams were friendly and professional on both sides. We has items going to storage and some not going at all. They listened and helped in every regard.
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Well done. No issues. Very professional
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Great communication, and straight-talk about everything.
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Friendly , Professional from the sales man to the moving crew.Price quoted was right on target. Thanks
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Overall our experience was outstanding! We could not have asked for more efficient, kind and professional individuals!! Our entire “team” made the move so pleasant.
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Eric our Driver was amnazing! He took the time to coordinate evrything and did not miss a single detail. He even arrived at our new home a day ahead of schedule which was a very welcome surprise. He was professional and very good at what he does. Truly an asset to your company.
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Liberty moving and storage is a first class operation at every turn. They managed every hitch with grace, ease and professionalism. The shipment arrived exactly when estimated and everything was beautifully treated.
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Salesman way underestimated the totaload. The real job cost more - by almost $800! That being said, our coordinator, Tammy, and the Bravo moving crew both went abobe and beyond the call of duty. They were fabulous. Salesman - too slick and too quick!!!
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They arrived promptly and worked hard. They were quick and efficient and took care of my things and my house
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Overall, we had a good experience, but there were some things that could have been done better. Some people we worked with were very good while others weren't so good.
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My move involved pickups from 2 locations. After getting the logistics set up, the team was very efficient doing a combo pack/load in a tiny space. They were willing to ask questions and did a great job. The same can be said for the team in Charleston. They were willing to go abit more than expected which was greatly appreciated.
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Giavanni and his crew from Freedom Moving were wonderful. The move could not have gone any better. The only issue is he was not told of the long walk distances required at the destination and therefore it was quite a strain on just two people to perform the move-in.
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Overall, the move was very well handled. Most aspects were done outstandingly, particularly the driver and his team's work. The only shadow was a thread of miscommunication among the various constituencies which cause additional stress. That said, we rate the move and United very highly
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Good pricing, great customer service. Driver truly cares that you are happy.
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The crew that packed my goods was excellent. Justin was exceptionally good in explaining things to me. At the unpacking Bob the driver was extremely helpful along with the crew he brought with him. I was very happy with the service provided by United Van Lines and if I ever move again I will be using you again.
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The experience with the move was nearly perfect, Colleen who was managing the move on the new york end was amazing at her job and kept me informed of all the moving parts. She even went above and beyond and informed me of when the movers would be arriving in LA, after the west coast contact never reached out to me. If it wasn't for colleen i would have never heard anything from anyone.
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Overall, very good experience. The process of furniture disassembly and reassembly resulted in missing some small parts was the worst I experienced during the move. The movers were efficient and professional.
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No review comments provided for this rating.
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Very satisfied, from very beginning of first meeting for estimate and evaluation until the completion of the move. Everyone very courteous and helpful, and prompt.
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In general, the crew did an excellent job, and hopefully, my tips for both the packing portion and the moving portion reflected that.
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Overall it was a good experiences although there were some glitches, two of which have yet to be resolved.
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Driver knew exactly what to do and the whole crew was careful not to damage any floors or walls
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Overall it was a positive expereince. The driver, Sergio was excellent!
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The team assigned to my move were amazing. Other than a few items being broken I was leased with the overall experience.
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The men loaded and off loaded in a very efficient manner.
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No review comments provided for this rating.
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Overall, the people that I have been dealing with have been fine and supportive. My issue is that I few things broke and a few items are missing. I am making a list and will submit it when I am done opening boxes.
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We had hoped to hear from the move coordinator sooner than we did, I reached out first. We were very pleased with the salesman Steve Tallenti, and the workers who packed us, they asked many questions and communicated well. They were courteous and friendly. They were finished sooner than we anticipated. We were surprised that on the delivery end, the large tractor trailer arrived. The driver, Nick, was good about communicating with us and managed to deliver the day promised, July 5, at 4pm. The workers who unpacked us were also easy to work with and helpful.
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Very satisfied with the services provided by United Van Lines.
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Quick and efficient !
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On site estimator was professional and courteous. Moving coordinator Tami Addamo checked in with us to make sure everything was planned and went well. The movers on both ends (Liberty) were efficient, careful, on time, and worked well as a team. No hidden charges; were charged exactly as estimated. Could not have asked for better service.
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Moving a lifetime is not easy, especially to another country. United Van Lines made it as easy and smooth as possible from the day the inventory was taken until my last item was unloaded.
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Fernando and his New York crew was fantastic. They moved everything with care. His Texas crew was one person helping him and was a very lazy person who sat most of the time and said he was tired. Fernando had to do most of the work himself.
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All movers were extremely knowledgeable of what needed to be done and respectful of my personal property.I could not of asked more from liberty and their truck personal.
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No review comments provided for this rating.
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everything was done in time
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The moving experience was smooth from start to finish
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Very satisfied; my daughter used United to move from LA to Houston and I did and we were both very satisfied w/ the customer service from start to finish. The price was also reasonable to I have been recommending you to lots of people.
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Gary was great and so was everyone i worked with at United
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Professional service throughout the process with appropriate follow-up.
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very well executed all within the expected time frame
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The overall experience was truly uneventful. There were no glitches from the time I received the estimate until the moment the moving crew left after moving me from Brooklyn, NY to Fall River, MA
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No review comments provided for this rating.
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Expensive but Excellent from start to finish.
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For the most part, everyone was friendly and reliable and did exactly what they said their job would be. some of the initial quoting should have been better, with more detail and not incorrect information..
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No review comments provided for this rating.
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Very good.No problem.
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No review comments provided for this rating.
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Professional, packed items carefully, on time arrival for move at origin and destination. Staff were informative, pleasant and professional
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The moving experience went well. The movers were professional and friendly.
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From the first sales call to the final delivery everything was wonderful. I could not have asked for a better move. Both Liberty and United are first rate movers. They were reasonably priced and very skilled and professional. I would recommend them to anyone.
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excellent beyond expectations, will definitely recommend.
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All were very pleasant and professional
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I have never dealt with such professional and efficient people in any organization, from start to finish.
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I was very impressed with Dave Madden and the presentation that he gave to me explaining everything about my move out of state in great detail; he could not have been more polite professional. On the day of the move it was pouring rain which definitely put a damper on my spirits. However Patrick and Dave put my fears to rest and worked diligently, and took great care of my belongings. I cannot thank Tami Addamo enough for all of her kind assistance as well. It was a big undertaking for me to move out of LI to NC. I had to move for health reasons after undergoing major back surgery. Your company gave me the confidence to move to a brand new state knowing that all of my belongings would be delivered to me safely and professionally. My sincerest thanks to Dave Madden, Tami, Patrick and David for assisting me with this major moving event. It was a pleasure working with all of you!
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Our mover Ozzy was first class from pick up to delivery, he was professional and communicated his schedule so we knew exactly when he would arrive.
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The only problem is that we cannot find the pegs for the shelves on a bookcase and a small cabinet. Also, an expensive bike lock is missing. Other than that, it was fine.
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very efficient, professional, and got the job done on both sides.
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The move experience was easy and seamless. All my things were dropped off in perfect condition. The movers were friendly and professional.
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From the first contact everyone I spoke with was helpful and so willing to help in any way I always got a call back if I had a question. Felt very secure throughout the entire process.
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From the time I requested information online, the speed at which every aspect was attended to was astonishing. Dave Madden, Tami the move coordinator, Bobby and his crew with packing, and Eric, the driver, and his two crews, were all amazing. We couldn’t have asked for a more professional and courteous team to assist us move our entire lives. They all treated our belongings as if it were their own.
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I found Tami and Janice, my move coordinators, extremely efficient and always available and extremely helpful. Laura my main mover/driver was wonderful and took such terrific care with each item and stayed in great communication and made the whole process very low stress and easy.
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Everything went well.
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Everyone from the movers to the agents and customer service, all were very friendly and helpful. All were there to ensure my move was as stress-free, efficient, and damage-free as possible.
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I was completely impressed with everyone who worked for United Van Lines: from my initial phone call to the last team who unpacked my belongings. Everyone was professional, thorough, and upfront about everything they were going to do. Nothing was heavily damaged, and everyone treated my homes and property as if it were their own. I am truly grateful that I selected United Van Lines to help me relocate from NYC to ATL.
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Workers were A+++ Everything went as planned
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We were pleased for the start with David Amoss, Karen the coordinator and the movers for packing and for unpacking
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The experience with the movers from Liberty Moving and Storage was excellent. They were professional, friendly, helpful and experts in their field.
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All personnel/staff we worked with throughout the move were professional, friendly, and accommodating.
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THis is the third move i had with United. The initial estimate was way to high. You estimated for 3500 lbs but it ended being just 1900lbs. I did not expect that from United, i had warned multiple times that the estimate was high, but the agent never relented. I trusted United but i should trusted my instincts. Even though the agent added a weight credit clause i belive if it was initially estimated correctly i would have paid less
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Ramon was a pleasure to work with he and his team did a great job, and our move a lot less stressful
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From the beginning of our move it has been an unexpected delightfully comforting experience. Commencing with Janice who professionally & easily guided us through the process. Then we met Michael Federico who came to our home to perform a visual of the inventory also, thankfully, advising us as to what additional cartons that we may require for odds & ends. We then were contacted by Tom who further guided us as to a convenient delivery pick up date & delivery date. Since we reside in NY & needed to fly to Fla this otherwise stressful planning was miraculously calming & simple. We then met Eric & his amazing strong professional guys who packed & loaded all of our inventory documenting each & every item. Eric is truly an asset to your company. We flew to Fla. the day before our delivery arrived & Eric once again unloaded & unpacked along with Don, everything in perfect condition. Michael you are truly a fantastic boss it was evident in the professionalism of your coworkers. We thank you!
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Uited team where very attintive treated everything with the upmost care
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everything went well. the movers were very nice people. They came when they said they would. They took good care of my property.
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Easy, seamless, professional
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Packers were fast and everything was packed well. I have yet to open all the boxes but so far no issues. The driver Edie was great, personable, efficient and friendly, I asked for him specifically for the second part of our move. He is the best!
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The movers were great. Very attentive to detail and handled my property like it was theirs. I am very pleased with the service and the people who worked on my move.
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Simply excellent. The driver and team were efficient and courteous.
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Great personal service and efficiency.
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Very professional. Packers were wonderful and movers were professional.
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Better than I expected
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The driver and helpers were courteous and very respectful with our home contents.
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Driver was fantastic and accomodating to last minute changes. As was coordinators. Everyone was polite and worked quickly and efficiently. Great experience.
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Move was great 1 item broken have claim in and currently waiting for check
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I would suggest you implement a system where each item moved is initialed as it is loaded on the truck and initialed as it is taken off the truck. If this had been done my Garden Tools would not have been left in NY
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From start to finish United sales, packing, overseeing and scheduling staff were courteous, professional and helpful as we prepared, planned and orchestrated the move.
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Very courteous and professional.
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Very good
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This was a painless move. The cost was reasonable, and it went off without incident. The movers were neat, and extremely careful. Couldn’t be more pleased.
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Prompt service. Everything is handled with care,
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California Crew members very kind and efficient. Everything went well smoothly and they handled goods very carefully. I was pleased myself selecting the United moving company. Thanks for all Job well done
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The overall move experience with United was very pleasant . Every person we dealt with was knowledgeable , efficient and prompt . Our driver Sal , made us feel comfortable about a cross-country move. He was very personable and his many years of experience was evident.
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Responsible and service oriented.
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Every step of the process and every person involved was thorough and meticulous. I felt very taken care of and felt my belongings were being cared for and were safe.
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When I answered the door the morning of our move, Conrad was in charge. He told me to relax and he would take care of things from there on! I?t was a welcome relief! All went well until unpacking began.
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Highly recommend Liberty/United, very professional. Crews could not have been nicer, punctual.
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No review comments provided for this rating.
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Everyone from office staff to driver and workers was efficient, courteous, efficient, helpful and careful. Bottom line, everything one would ask of a moving experience.
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My husband and I were extremely satisfied with your company....from the salesman, coordinator and the moving men who were professional and extremely polite.
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overall experience was very good for sales visit to delivery of home goods
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My overall experience was excellent. I did not feel at anytime anxious or nerves at all. Everyone I dealt at United Van lines were very helpful, like Tami, and including the driver Ramon. I highly recommend this moving company to anyone.
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Outstanding experience. Excellent packing. Excellent unpacking. Cheerful, friendly, hardworking crew.
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Everything went well and as planned
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It was so much better then i could have imagined! The movers were on time, polite, helpful and friendly! Patrick was awesome!
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Overall our experience was a very good one. Employees were efficient, professional and hard working. They did it with a smile and were courteous. My only critics is the boxes were SO HEAVY to deal with on the other end -- they were overpacked.
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Felt comfortable that my items were in good hands and that they would be safely delivered.
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The entire move, from estimate, to pickup, to delivery was done professionaly, on time and without any incident.
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PACKERS WERE EXTREMELY DILIGENT, MANY BOXES YET TO UNPACK BUT SO FAR ALL IS EXCELLENT. MOVERS WERE ALSO CAREFUL AND EFFICIENT
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good service
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No review comments provided for this rating.
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Excellent. On time. Professional. Careful. Friendly. Well priced.
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Complicated move to three destinations. Expertly handled. Great crews.
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Driver Patrick, Raphael, and Manuel, were extremely professional, courteous, and performed our move with expertise and in and excellent amount of time!
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The overall experience was great. Everyone we dealt with was very professional and responsive from Melissa, the sales person, Karen, the coordinator and Mitch Bruce the mover.
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The move was very smooth and in fact, the furniture was in Scottsdale the day after we arrived, so now delay on the receiving end. The salesperson, Stephen, was prompt and delivered exactly what he promised. Tom Pendleton, the coordinator, was also great. Eddie, the driver that packed, moved, drove the truck and unpacked our stuff was awesome! I had received quotes far less than what I ended up paying here but I always believe you get what you pay for and I got excellent service, no complaints and would highly recommend this company for cross country moves!
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Satisfied with the moving service,done well from Connecticut to Florida. Very responsible personnels..
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The overall experience was excellent
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The driver Nick was superb. His assistant here in Florida was the same. New York side was quite confusing as to the role of each person
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communication with the staff was courteous, prompt and informative. delivery personnel was helpful and polite. they worked together to make a stressful time smooth and pleasant.
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The sales person was great, but should have explained how 21 days free period works.Technically your transport time could take 21 days and there is no free days left. The crews were timely and did a great packing job, but tagging the boxes could have been better.
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as good as it could be
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everything arrived in good condition.
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Everything went well with our experience with United Van Lines from start to finish. Dave gave a comprehensive explanation of what the moving company would do for us and was always available to answer any questions we had thereafter. The moving crews worked very hard to pack and move our belongings while taking care that nothing was lost or damaged. Everyone we dealt with was very nice. They all made a stressful event easier for us.
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Our movers were totally professional. The foreman, Carlos Castro, was wonderful. They exceeded our expectations in every way. Additionally, all of our belongings arrived in perfect condition.
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We were so pleased with the entire move. We were always informed of the status of the move and everyone on both ends were on time, pleasant, informative and efficient. One could not ask for better service.
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Very pleased overall. Very professional and social. Tremendous experience
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I moved from NJ to CA and was very nervous about a cross country move. I didn't have a lot of things as I had downsized my house contents to move into a smaller home. The care that the NJ packing and loading team took with my items was amazing! I had a lot of breakable dishes, glasses, and Italian ceramics. Not one item was broken! They were courteous, professional, and worked efficiently. Everything arrived in CA! Thank you Wesley & Team!
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Personnel worked hard, were polite, overall was a great experience.
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Jay and co. were incredibly professional, helpful and just so easy to work with.
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Overall the move on both sides went well. The exception being the damage and breakage of some of my belongings.
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Overall the move was good. It could have been excellent if the estimation had been done correctly. That was the one area that stuck out as poor.
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Our crews on both ends were excellent. They were courteous, accommodating and easy to work with. They were very careful with our items
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From start to finish, everyone was professional, efficient, and did a stellar job. Couldn't have asked for better.
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Both the "loading" and unloading teams were exceptional.
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No review comments provided for this rating.
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Bravo and Mrs. Bravo were fantastic! Incredibly skilled, warm, thoughtful, careful. Just amazing! Tom was remarkable. Incredibly responsive, knowledgable, helpful, kind.
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The move was smooth and professional. Ramon and his crew showed up on schedule and moved everything as if they'd done this a thousand times.
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The movers on both ends did a great job. They were efficient and did a great job protecting my belongings and the floors/walls at our apartments.
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movers were on time and very profession al. They answered any questions and explained what they were going to do.
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My overall move experience was a pleasant one. There were some challenges with larger furniture pieces moving from a tigh spot upstairs and the movers worked hard to figure a way to move the piece with no damages. I was also happy that the movers were able to come the first possible date to move me into my new home. Overall it was a very positive experience. Movers/driver were approachable and even joked with me about a few things.
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Overall, I am pleased with the professionalism and quality of service. Movers scratched some of the wood on the floor of the destination apartment.
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The whole moving experience could not have been better. From the initial estimate visit, to packing day, everyone was very professional and friendly.
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Move was quick and my items arrived undamaged.
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I can only speak personally for the pick up location.The men arrived on time and were quick, careful and personable. I can't imagine that anyone could have been quicker. As far as I know, the items shipped arrived in good condition on the day that we expected.
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Patrick was excellent.
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our entire moving experience went very well, The driver Roman was very professional along with the helpers he had at our home in New Jersey and then in South Carolina.
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Dave Madden understood our limitations and our needs - Tamy A coordinated and Tomas Lopez guaranteed everything safely. The final move occurred 2 weeks ahead of anticipated date and we are grateful.
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The driver, Joe, was excellent. The gentlemen who was his helper and rode with him in the truck,was also excellent. Everything was inventoried before starting,and everything was treated as if it were there own. The local helpers were great,and worked very hard. We were extremely pleased.
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I especially liked the professionalism and friendliness of the driver Nick and his guys. He was very competent.
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Setting expectations and communication is key. Your pricing was also very competitive.
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overall i was satisfied with the move, but certain things did not go exactly as advertised. i still would recommend the company though.
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Excellent co-ordination packers loaders and unloading', very nice personal people couldn't have been more pleased. Very hard workers..... thumbs up all the way..
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Willy the driver and his team were amazing. very professional, neat and clean and VERY orderly with the move process. We were very satisfied with the move process having not done this in 30 years. fairly stress free.
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We were moving my 86 year old mother from Long Island to Delaware. The crew were very hard working, efficient, worked very quickly and very thorough. They were very respectful and sensitive to the situation. Bottom line, they were great.
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Tammy, our move coordinator was wonderful answering all my numerous questions
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We had a great experience. From the start with Gary Ferrero, who was very helpful working around our closing date. Tami Addamo, who coordinated our move. We had to change our delivery date due to our closing date change and Tami worked with us to make it happen. Then there was Robert Collado, our mover. He and his crew were so professional and helpful. They were perfect from the beginning to the end. Thank you to everyone! I have already recommended you to a friend of ours.
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The packers and movers were very careful with my items. I appreciated their professionalism. Robert, Nerest, and Juani (not sure I spelled names correctly) worked very hard to get large pieces of furniture out of my NY apartment. Special kudos to Robert and Nerest upon delivery on a Sunday in Stuart, Florida. They went above and beyond, particularly to get one large sofa in the apartment. Many thanks!
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My movers were great. Got the job done quickly, efficiently without breaking things. They were respectful and kept in contact throughout the move across country.
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Overall, I think Liberty Moving did a good job. They made a complete inventory of all of my belongings and checked that everything was delivered. It was a long distance move and 2/3 of my belongings were going to a public storage unit and the rest to my temporary home. It was important that the items be delivered to the correct destinations because I would not have access to the items in storage. The workers would not let me double check labels. Only one worker spoke English and she was not always nearby. Some errors were made. Liberty Moving changed the delivery date to Sunday because of their schedule. The service was courteous, but I did feel that the workers were more concerned about their needs than mine. Thankfully, it looks like most items were delivered to their correct destination. Liberty did reimburse me for the cost of the closet and a cart that was broken. The customer service agents were very helpful.
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Ramone, our driver, made us comfortable with every aspect of our cross-country move. All the crew in both New Jersey and California were professional, courteous, and easy to work with. We are in the process of unpacking and have not found any major breakage. This was our first major move requiring movers, and had heard plenty of horror stories from people who had moved. Thankfully this was not our experience. We had a great outcome and are very pleased with United.
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From start (NY) to finish (FL) our movers were A++ They packed up my furniture so well. They made sure I was comfortable with every aspect of the move. Once the delivery arrived, in record time I might add, the team was awesome. Especially since it was only 2 guys and it was a 3 flight walk up in sunny hot Florida. I commend them. They did an outstanding job!!
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Overall move experience was good
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Well organized, pleasant to deal with, knowledgable. Responsive to needs
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in a word, predictable. No surprises!
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The move went very smoothly.
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The experience was much better than I had anticipated or hoped. Jay was terrific as was his crew both in NY and Florida. We couldn't have asked for a smoother move.
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Every step of the way United was professional, responsive and communicative. From the initial estimate to my move coordinator to the crew that loaded our goods to the driver and crew that unloaded I could not have been more pleased. This was as easy a move as we've ever experienced.
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Movers were ok Timely pickup and delivery. Careful with my possessions. But not too happy that a few boxes were crushed. Luckily, noting broken as we can see.
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Excellent team, superior service. Dave, Tami, Larry, Girilla and team were outstanding. They made this a fair and low stress experience from beginning to end.
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They did a very good job
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Overall it was a positive experience.
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Our estimator emphasized service; that is what caused us to selected United to begin with. His estimate turned out to be the most accurate. The driver and all the individuals who moved us were polite, professional, helpful, and responsive.
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We had a little misunderstanding about packing the fragiles, but it was resolved with a phone call.
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It was great. The guys were efficient and friendly on both ends of the move. Was very pleased with everything.
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Great experience
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The movers were quick, efficient, and resourceful when they had to improvise on the fly. They took direction very well on what was a very complicated move. We were extremely pleased.
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Great communication even before the scheduled moving date. Arrived on time working very efficiently. Taking care of all my possessions with such care. I was very impressed with the service i received. Would recommend to anyone considering a move.
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Everything was extremely professional starting with Gary Ferrero. He was responsive, professional, polite and a joy to deal with. The packers and movers were equally good. All were polite, careful, thorough and extraordinarily hard,effective, and efficient workers.
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The 2 employees involved in my move were instrumental in the over great experience we had with united van lines.
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No review comments provided for this rating.
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We had not moved in 43 years, so it was stressful. Patrick, our mover, was absolutely wonderful! He was professional and very helpful. Everything was moved efficiently and carefully... and arrived in the same excellent condition in which it had been packed up. United Van Lines charged a reasonable amount and provided excellent service -- with excellent employees.
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All went well. United Van lines is a professional company. David our salesperson, Tammy our coordinator and Jay our mover and his team were excellent. They delivered on everything they said they would do and went over and above. And, all were very courteous and accommodating. Tammy our coordinator checked with us frequently on how the move was going. And Jay picked up and delivered on time. As well as managing his team of movers to do any requests. And, the price was the quoted price. Thank you David.
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I was impressed with how pleasant and knowledgeable United Van Lines employees were. Before the actual move, their disposition helped relieve my stress and anxiety about what for me was a big life event. I was moving to another state after living in Rhode Island for over thirty years! The day that the crew picked up my stuff, I was doubly relieved. Nestor and his crew were unbelievably careful with the packing and wrapping of my property and extremely accommodating. After watching them work, I felt that I was in good hands. The day of the delivery, their work was just as excellent. They took great care to protect the walls and carpeting of my new place, and worked tirelessly. I could not have asked for a better crew.
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The head of the moving crew took care with dissembling the furniture and putting all back together. Very knowledgeable and I appreciated his knowledge & expertise. The whole crew operated as a smooth running machine.
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Our driver/co-ordinator BRUNOwas absolutely amazing He managed the movers and inventory flawlessly I would use him again without question
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Move went very smooth. No complaints. Direct contact with the driver who was very professional. Picked up in Stamford, CT and offloaded into a storage facility in Seattle, WA.
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Overall satisfied, one or two issues could be tweaked
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Easy to deal with, quote made sense, movers were professional, careful with my stuff, and i liked how you gave me a contact so i could call at anytime.
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We did all our packing. United moved boxes and furniture.
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Love , love, love Dave Madden! I felt super relaxed about the move shortly after meeting him. Tammy was super sweet and helpful. Rob and his crew extremely hard working. Overall very satisfied except for the steep price increase because of the actual move date being after May 15th (we moved on 5/18 but had started the process weeks prior) we had no control of the fact that our closing date was pushed back because our buyer decided to switch banks midway through. Aside from that, it was a good experience. As a side note, if the process of arranging a move begins BEFORE May 15th, I feel a slight increase is acceptable BUT an increase of over $1000.00 is a bit much! Of course we had no choice at that point. So in that aspect, it was disheartening.
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An absolutely excellent experience. Without exception, every person we worked with on this move has been professional. We were always kept informed on the status of the move and details were calmly explained. Outstanding!
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Everyone we interacted with was professional, responsive and very personable. THe movers (Larry and "Gorilla") were absolute experts and delightful people. We and they had concerns that the tight corners and small stairway in our new home would not accomodate some of our furniture but they strategized together to make things work. We were amazed. Their assistants on the NY end were hard-working and very polite. I really can't express how great this experience was. When Larry and "Gorilla" left us at our new home we felt like we were saying goodbye to old friends.
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The crews on both ends were great. On chair was broken and a chest is still missing, but we are confident those issues will be resolved. Our reservation is that we were told the move would arrive between 7 and 11 days after it left our New York State home and it was actually 15 days. We had an almost identical bid from another company but it said delivery would take 11 to 20 days, so we went with United. We now know that our possessions sat for a week in a truck or a warehouse on the East Coast. We would have preferred more transparency.
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Driver i had dud a great job
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Noah was absolutely meticulous about his packing and moving. Really enjoyed working with him.
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It was wonderful from start to finish!
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We had a great experience with United. The crew that showed up on the NY end was careful and efficient when packing up my mothers home. This included many pieces of furniture which were over 60 years old. The move went smoothly and the crew in TN was wonderful as they unpacked and put together all of her belongings. I would highly recommend United!
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The sales rep, Lucy, was great. She was very helpful in planning the move and setting expectations. Our move coordinator was also good. The driver was fantastic- he communicated very clearly with us and made the delivery process easy. My only complaint is how it expensive it was.
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Very satisfied. Everyone involved was very competent, friendly and helpful.
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From the 1st meeting woth Gary, to the customer service of Tammy through to the pick up and delivery with Patrick, everyone involved in out move was professional, accommodating and made this relocation almost completely stress free.
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No review comments provided for this rating.
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Everything was very good except for telling me the big truck could not fit into the apartment complex. I told the driver that it could because there were 3 entrances and I was sure he could have gotten into one of them but he insisted he couldn't do it so he went and got small truck and I was charged extra for that but after complaining and having a supervisor go out and check it was determined he could have gotten big truck in so I was reimbursed so I was satisfied how they handled it.
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Everyone involved from the initial sales call to the moving coordinator to our driver were excellent and showed great customer service. Rich Trachtenberg, Tom Pendleton and Sergio Carrini were all great!
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Movers were great
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Overall, very pleased with the entire move - Nothing appears to be damaged - At both ends of the move, the drivers & helpers were courteous and efficient - One minor issue: the helpers disassembled all items including lamps - Instead, would have preferred lamp boxes - Also disassembled small laundry cart & rolling racks - Did not re-assemble those items
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The movers made it so easy on me they were polite and organized
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No review comments provided for this rating.
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From our sales rep Gary to office contact Tami and the entire staff that we had contact was a pleasure They were friendly helpful and pleasant.
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Excellent service, very professional and courteous from beginning to end.
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No review comments provided for this rating.
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Professional, concerned, courteous everyone from beginning to end did a fabulous job.
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Everything was excellent, from the guys who moved me to the initial person who did the estimate to the guy who checked on the progress of the move
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A very good experience! Everyone was prompt, professional and helpful.
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Removing possessions fm NY apartment went well with exception that drop down door on Rosewood bar was not properly secured except for shrink wrap. Therefore when delivering item, the shrink wrap was removed before delivery so drop door crashed down pulling out hardware and damaging door. Currently having hardware (hard to find) replaced by cabinetmaker.
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I was very satisfied with the overall move experience especially dealing with Tammi and Angel my driver.
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Moving is very stressful expirience, however United Van line employees that helped us with the transition, made it seem harmless. I would not want to move again, but if I had to I would definitely call the same company.
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Everyone I dealt with from the move estimator David Amoss, move coordinator Karen Liebold to the crew chief Mike Furlow were all very professional and as helpful as they could have been. This was a great experience, I would recommend United to anyone.
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Overall the process was great. The reps that I engaged with were all extremely helpful and accommodating.
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Jay was an awesome driver and leader throughout the move process. I really enjoyed working with him and his crew.
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The best, the most professional move ever. Helpful people from the salesman to the coordinator to the movers themselves. Could't be more pleased. This is my 3rd move with United Van Lines. You are the best.
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The movers worked fast and efficiently. Eddie was so nice. He explained everything to me and always had a smile on his face.
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Very good move; courteous, responsive and helpful.
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We had an excellent moving experience with your company
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Alex Hache was a perfectionist in every aspect of the move. He and his team were respectful, kind, timely, organized, clean, conscientious, and interactive.
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The move went extremely well, and I was very pleased with my overall experience with United Van Lines.
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The staff at Liberty moving was very helpful to me and my family every step of the way throughout our moving process. We were able to utilize Liberty Moving's StageAway program through our Real Estate Agency referral program and it was very helpful to have free storage for our belongings while we showed our house to potential buyers.
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Everything was very professional and seamless. From David accurately looking at what we needed for the move, to Karen handling things and Chris moving us. Could not have asked for a better job!
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No review comments provided for this rating.
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Edis was our mover and he and his crew in NYC and in Chicago were thorough and professional. They made this whole experience as painless as possible.
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My experience was superb. From my first encounter with Stephen Talenti, Certified Moving Consultant,throughout the process communicating with Mr Tom Pendelton and during the move itself working with Mr Ozzie Herrara, all could not have gone better. All were considerate, knowledgeable and got the job done just as they described it would be. I shall recommend your company who ever needs the such and when I move again in the future I shall only use your company once again. Thank you, Michael S. Trent, M.D.
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Good experience. Helpful and courteous
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You all were absolutely accommodating and personable; it made a very fearful process (moving 3000 miles) worry free!
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The move was great. I complement everyone at Liberty-United except the crew that wrapped my furniture and artwork on 12/10/2016. While cordial and seemingly efficient they misrepresent that my furniture would go directly to the tracker trailer but instead my furniture went into a warehouse and there it was repacked resulting in damage to chairs' antiques High Value table, men's dresser and a 15 speed bike. Why have labels and ID belongs as it was blatantly ignored by the crew. from my take as a result of the damages I would submit that HV means nothing with no special care and the way the dining room chairs were broken a total disregard for someone personal property. Damages were beautifully repaired here in Phoenix absent our not having our belongings. I actually got the bike repaired gratis and am waiting for a $20 refund. Thanks to my salesman, move coordinator, initial packing crew and the van driver and assistant who unpacked us here.
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Every aspect of the move was handled professionally and everyone one was extremely courteous. This made the move absolutely stress-free.
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The entire process was very professional. Paul who was the account rep clearly knew the business and the entire process was explained thoroughly and I felt secure in retaining United
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The move was great, pretty seamless. Only one item damaged. Overall, very good!
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The overall experience of my move with Liberty Moving and Storage/United was excellent.
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Aside from a very rainy day, and the fact that the trailer was too large to get into the court causing the loading to take place on two separate days, everything went very smoothly. The men arrived on time the first day and did what they could until the weather really turned bad. They arrived on the following day with a smaller truck and were able to finish quickly. They were very courteous, careful and pleasant. Upon arriving at my destination, it was nice to see the same men, again they arrived when they were expected, unloaded quickly and carefully put my things back together. I was very satisfied with the whole process.
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Lucy was incredible! She is the reason it was such a great experience!
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They made the entire process easy.
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Bruce and his helpers were very professional and treated my belongings like it was their own everything arrived safe and sound and they put everything together with a very caring attitude
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The whole experience with United Van Lines was awesome! From the first meeting with Gary to the phone conversations with Tammy, to our driver Nick, everyone was very accommodating and professional. Would recommend your services to anyone wanted to move!!!! Thank you again!!!!!!!!!!
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With the exception of two issues, fantastic. Everything that they said they were going to do got done. In communication with them every step of the way. So good that my delivery was made even before my telephone and Internet service was installed. Wish I could give them a 10 rather than a 5
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Did a good job. Weren't aware they were supposed to pack things, so they sent more people and got boxes, etc. Items delivered on last day of "window" and wished they were sooner. Lost fishing poles and tackle box.
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Good job. Bob and packing crew and Nestor and moving crew were efficient, courteous and thoughtful throughout.
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All people were courteous and professional and easy to deal with.
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movers are nice and perfessional
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The move went smoothly. We had to wait a little longer than I had hoped to have our things delivered, but that was due to the schedule of the local agents.
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Under adverse conditions your crew did an excellent job moving us out of Southampton. In Arizona they were fast and efficient. Not one item broken and never scuffed even a wall. "Eddie" and his crews did a great job.
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Gary Ferrero, Tammy and Carlos were absolutely fantastic to work with. I was very impressed with the quality of the service that was provided. The move went as smoothly as one could possibly hope for. I would highly recommend each team member and United in general. Thank you!
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2nd move with United and both have been our easiest moves
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OVERALL FEELING IS THAT EVERYTHING AN D EVERYONE TRIED TO MAKE THIS A PLEASANT EXPERIENCE. THEY SUCCEEDED !
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This is my first time moving and it has been the best company and the one i trusted from day 1.
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Efficient, fast and clean...our movers were professional and experienced....they did not have a easy move, steep steps and poor parking for their truck but they moved everything without a hitch. They were a personable bunch and their friendly attitude took a lot of the stress out of moving. When they arrived at our new destination they unloaded the truck quickly, put everything where I asked them to with speed yet the took care not to damage anything. Best of all they had great respect for my 91 year old mother, concerned that she was O.K. adjusting to her new sorroundings...what mover would came all the way back upstairs just to say good bye to her and hug her! Such gentlemen...Carlos, Santos and John were exceptional...princes...GREAT
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Efficient, courteous and prompt (in packing, loading from 2 locations and prompt delivery across the country in December).
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Move from packing to loading to delivery were perfect
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My experience was very good with some minor exceptions. All of your employees were very courteous and professional. A very large percentage of my household goods came through the move in the same condition as when they left my former home.
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Men were courteous and very competent. All my furniture and boxes arrived in good shape without any breaksge
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The crews for both packing and moving were outstanding, hard working and polite.
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I was very happy with all the men who helped pack & move all my belongings. The packers Alex & his crew were fantastic in how they packed & took apart all my glass tables. Ramon & his men moved my furniture carefully & did not damage anything in the house. When Ramon arrived at my new home he was extremely careful when bringing in the furniture so the new house would not be damaged.
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Although I only spoke with the estimator/sales rep once or twice the staff from then on was excellent. Tom Pendelton took care of everything and made me aware of dates and details as they approached with the driver. He has a big job and does a great job!
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No review comments provided for this rating.
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fast and efficient people working for you
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Very professional
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From the time we first called United we felt that we were comfortable about contacting United. Everyone was concerned with our needs.
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This was our 4th big move in 6 years so I can speak from recent experience that the United packing team that packed our house in New Jersey was by far "the" best team we have ever had! Everything was meticulously and carefully wrapped.
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Great experience proffessional
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Our driver, Tomas Lopez, Our Move coordinator Tammy, Our New York helpers Rafael and Carlos, and our Florida helpers Mike and John, were all great. They helped to make what could be the most difficult part of relocating an absolute pleasure. I would also like to thank our Salesman Paul Berk. His guidance through the process made it a wonderful experience.
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Movers were very professional and friendly. They handled my furniture and boxes with care. Set up was excellently performed.
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The estimate from United was very competitive. But it's pretty clear that the actual moving experience depends upon the contractor running the move. In our case, Patrick supervised our move on both ends and even drove the truck cross country. We have a few very fine furniture pieces and Patrick was appropriately careful with them. Two pieces suffered very very minor damage that I consider reasonable to expect and probably unavoidable--short of crating. Patrick and the crews on both ends were professional, careful and polite.
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Very pleased with the responsiveness of Rich Trachtenberg and Tom Pendleton. Super easy to work with and made all the planning easy. Cannot say enough about our driver, Chris, who was amazing! He was professional and actually cared about ensuring that our move was completed successfully.
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very professional
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Very professional at both ends of move. Loved the moving guys!
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Overall very happy. After the everything was completed. I feel the packers could have done a better job. The movers planned to be a few hours and it turned into almost 9, since they had to pack so many things. As a customer this made me feel very awkward since I had no idea that the packers should have done more. But the moving crew and unpacking crews were great!
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good experience, honest, and dependable
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Everything from the salesman to the truck driver couldn't have been any better.
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My overall move experience was positive until I received a Yamaha piano that had its leg stand broken due to the weight that was put on the piano.
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Everyone from the estimator to the men on the truck did an excellent job!
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The staff was very pleasant, helpful and professional.The move was accomplished on schedule. The few times we changed our minds about where to put things, they quickly complied.
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Efficient, friendly, meticulous
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I am very happy with using your company. Everyone we dealt with from the gentleman who gave us our estimate to your office staff to the men who packed our belongings and brought to our new home - all great and professional. I am just waiting on my check I had thought I was going to need an extra night with the truck - turns out I didn't and the office told me I should receive my check in a couple of weeks. Thank you for a great move.
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Good Guys we're professional but we're late with my pickup and late with delivery of furniture (from times quoted to me)
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The team that moved our belongings took great care in wrapping our furniture and updating us throughout the move. When the truck arrived they took the same care and effort to create a great experience.
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Nothing broke so we were happy. We were very unhappy with the large span of time from the pickup to the drop off of our things.
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Very good customer service. Movers were all pleasant and professional. We had more items broken than in our prior moves (mostly international). Our goods were combined with others for shipment and we are missing a rug.
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From moving out to moving in, nothing but professionalism and hard work.
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Excellent-prompt, professional, efficient
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Karen in NY is awesome!
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The entire moving process was smooth & painless! Everyone in the team from salesperson( Stephen Talenti) , the packers, the driver , loading teams at origin & unloading team at destination were very professional!
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I was very pleased with the excellent service. the team was very professional and got the job done very quickly and efficiently.
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I could not have written a better script for a move. We went from Long Island, NY to Kissimmee and didn't miss a beat. Mitch and his crew took better care of our move than any other moving company ever has.
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We had a great experience and are really happy with how every step came together!
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Moving Services in Commack, NY
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