Dallas, TX Movers Near You

Brett was great!! Very organized, advised us of things we needed to complete, communicated every step of the way and followed-up after delivery.

Load crew and driver were great at packing and loading. Driver arrived on time and unloading crew were also great. Nothing broken nothing missing and we received a refund because of less weight on the estimated. Over all very performance great. The only complaint would be the customer service person seemed upset when I called to check on delivery date. I didn't get a date till driver showed up to load.

On time - only a couple of things broken or ruined. We had a lot of fragile antiques which came through fine.

The guys on both ends were great. My husband and I were very pleased with how polite and conscience these men were. They did a great job. We are very happy and will certainly recommend your company. 2 thumbs up!!! Thank you so very much.

All involved were wonderful!

Packing crew was lazy or ill-informed. Loading day, I had to pack antique clocks in protective cardboard and bubble wrap and insist on craters for Tiffany lamp which I had to pay for. No real problems with driver or loaders except he left Utility Box that I had to spend $100 fed-ex to Conn. would not use Johnson for packing - we got nothing we paid for and fireplace tools and a 4’ x 5’ mirror we’re left behind (mirror hanging on wall in Dallas still).

I wanted to let you know the driver you assigned to our move, Ron, did an exceptional job. He was very courteous and professional. He communicated with me the entire time during load in and load out day. He's a fabulous representative of Johnson Storage & Moving Co / United.

Operationally, this was the best of the many (international, interstate and intrastate) moves I have made. Kirk DeHaven and Cassie Deberjeois in Dallas did a nice job of answering questions and getting everything set up. The packers did a very nice job overall. Best job of packing I’ve experienced. Driver Mike Logan and his loading crew did a great job in Dallas.

Driver and move team was very helpful and accommodating. Quoting process was accurate

Everyone from the salesman (Kirk) to the office personnel (Cassie) to the driver and his son helper were wonderful!! Very easy to work with and very accommodating to my requests. My husband and I were very pleased with the entire experience!!

The first pack up did not go as planned. The second pack up was better as well as loading and unloading the truck.

No let-downs in any of the packing, loading and unloading steps. Driver and both crews were incredibly professional and courteous.

quoting process was very transparent, good communication leading up to move, and great experience with our driver and his teams

Very well planned and executed.

The whole move was all about the driver Gary Scnabel. If we were ever to move again we would want Gary. He took care of us from start to finish. A ++ for Gary.

Everyone did an excellent job.

The movers were great to work with and they had an interest in taking care of all our belonging. They communicated well of when they would arrive to pick up and drop off.

It's a little premature for me to comment on the entire move experience since I haven't opened all of the boxes nor have I received a copy of the billing invoice based on the weight as the driver listed. Most of the entire experience has been positive; however, I thought more coordinator and or driver communication could have helped. I'm missing a small patio table but perhaps it is in an unopened box in my basement.

Everyone we worked with was excellent. The driver was very professional and knew what he was doing. The coordinator checked in with us regularly to make sure things were going well. The crews in both Dallas and Santa Barbara were very nice, efficient, and courteous. They made a difficult move go very easily.

Good reaponse time and able domto All Via technology ie phone or text or online very easy

Very good, United crews did everything just as promised. Thank You

My move went very well. The movers were fun to work with and my belongings all arrived in one piece without damage. Thank you for your good service. Darlena Riddle

Three day delay on delivery but compensated by late fee. All employees very polite and friendly and professional so as a first time experience was very satisfied

Very disappointed in attitude of the men who came to pack our belongings. They were not pleasant to work with. Our loading team especially our driver could not have been nicer. They were very efficient and pleasant to deal with. They were very accommodating and went above and beyond on being careful. The driver was same at unloading and so was his team. They were pleasant, efficient and accommodating. The two men who came to help unpack were good as well. However , we only got them for about 6 hours . With our size move was not nearly long enough to unpack all our boxes.

Kirk Dehaven did a great job with estimating our move and staying in touch when the move dates kept getting delayed by problems with the sale of our home. Office staff were very efficient with all of the scheduling. Ken and his guys who did the move were the best, like having good friends help us with moving.

The team who packed were great. The folks who loaded the truck were great as well as the guys who unpacked. Ivan our driver was a good cummincator and had our house goods here within 4 days.

The best move experience I have had and I have moved about ten times

My 2 previous moves with different companies were nightmares for a variety of reasons. No issues with United. Expensive, yes, but my household items and Harley arrived unscathed and in-tact. Additionally, I received a refund at the end of the move since the estimated weight wasn't quite the actual weight. Yes, I'd Definitely recommend United for your moving company.

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Thanks for insuring our things were picked up on the promised date. It was important since the move was time sensitive'

our overall move experience was very good. The office staff at Johnson-United contacted us at regular time intervals and kept us informed on each step of the move. Kirk who estimated the cost of the mover was very good. Tom and his crew at loading and unloading were hard working and courteous.

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although we always thought there were too few people for loading and packing on the last 2 days (which made fro a very late departure) I thought everyone was very good at their job, if overworked. It made it more stressful for us that it took much longer than anticipated but we did make it.

I think it took way too long to pack and load our things. Otherwise everything else was great.

The movers were courteous. They moved at a very quick pace. Good hygiene.

Orlando and his crew were wonderful. Always pointed out items that were not in perfect condition so I was aware. Also asked where each piece went upon arrival.

Ive moved dozens of times. Maybe 6 times with proffesional movers. You folks and your moving team are by far the best I've ever dealt with. Timely, excellent execution and price wise, it all went flawlessly. Thank You. Richard A. Benefiel.

Pre move was great. Packers did a good job. Driver and crew did very good in Ft Worth. Driver and crew a ok job in Thornton. Missing of our property. All employees were very friendly.

This moving experience was great! From the start, my rep came to the house and i said yes to United. I was going to shop other major movers but did not. Cassie my coordinator was fabulous! Always a follow up call and explaing all the steps from day one to move in day. My packers were super, so friendly and helpful - we actually had fun that day. I cannot say enough good comments with wonderful United. Rudy my driver and all his crew on both ends were just great. I feel i was treated with white glove service and all my belongings arrived in excellent condition, Many thanks

I had a great experience from start to finish with sales, office, movers

Overall, this was a positive experience, highlighted by the timely packing, loading, and delivery of our household goods.

Great experience

Jose Soto and his teams in Dallas and Fairfield did a great job for us. The packing team in Dallas was not so great. Rushed us, gave us conflicting information, packed up items we needed, packed several items poorly that were damaged, etc.

Everyone from Kirk, the surveyor, to Laurence, the driver, our experience with United was phenomenal! We will definitely use United in the future and recommend the company to friends and family.

We had a wonderful experience with the truck driver and load/unload crews. The experience with the packing crew was below average.

Everything came off without a hitch. Leo our driver kept us informed and was very knowledgeable. We had one issue. We did not have a "parts" box. Our smaller pieces were not together and that was a little frustrating. Other than that all went well.

The level of professionalism by all representatives was outstanding. We never felt in the dark with the process. Proactive communication with us throughout the process, pleasant people, and everything happening just as we were told, blew us away. Thank you Cassie, Ron, Kirk, and all the others who supported the move.

Professional staff and extremely efficient.

The entire process from the first phone call I made to United moving to the driver leaving our new place was very easy and an overall pleasant experience.

Move was smooth. Driver was exceptional and professional (Davor was his name i think). He is a great example ofwhy i would recommend your company.

All employees associated with United were very professional and made sure that all our needs were met.

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