Elk Grove Village, IL Movers Near You

overall very good

My move was on short notice...and a relatively small move (40 boxes). Chris, Becca, and the moving guys, on both ends of the move did an exceptional job! I highly recommend.

Fantastic moving experience! The driver was absolutely the best! His crew at both the departure location and the arrival location were top notch! Extremely pleased with the “United” experience!

Fantastic. Norvell and his crews in both Illinois and Florida were conscientious and took great care with my belongings. They eliminated my worries about moving my furniture across the country.

Front end was great.. once I was moved the delivery end was totally unresponsive unless I contacted the origin moving company

Overall pretty smooth, two major exceptions which apparently I can explain later in this survey.

The sales rep, Chris Kucharski, and the office rep, Rebeca Styer, were very helpful. They were responsive to questions and additional assistance. The moving team went above and beyond expectations.

Konrad our driver was wonderful! He changed his schedule to accommodate our desired delivery. His crew was fast and efficient,

the moving crew was excellent, moving coordinator tried her best with poor info from the estimator.

Chris, our main contact is great. Overall good experience but not great. Pack/load crew was sent to the wrong address in IL to start. Also, a brand new, expensive piece of furniture was mishandled/not wrapped with care and suffered significant damage to most edges. Repair is pending.

The move out was very smooth. I liked the driver and his two helpers. The move in was also good, but one of the helpers was not as good as the other one. Alan, the driver was great, as was the black guy from Rockford (I don't remember his name).

Their estimate of the cost of my move is what the final bill was!!! They delivered everything on time and everything was in perfect shape !!!

The experience towards the end was good though it took a while to get the right estimate; it resulted in revising the estimate higher twice!

Overall the move went very well. Frank our coordinator and Jana were very helpful! Just needed a second small shipment that was unexpected.

I would like to see more proactive responses from the customer service side during the process

The move was good, but the timing of pickup and drop off dates was not specifically communicated to me.

It was an AMAZING experience. Very easy and my items arrived in perfect condition

Every step from the estimator Chris to the loading crew in IL to the unloading crew in NC could not have been more responsive or helpful. Excellent work!

Not having moved in 43 years, I have little to compare this move to. However, I felt very comfortable with the process as it evolved. I was especially impressed with your driver, Melvin. He was very punctual and he and his crews acted very professional in the handling of our household items in the moving process.

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Easy, simple, reliable, and professional.

superb

The support and organization is awesome. Everyone works hard to complete the move seamless and orderly. Professional and positive. Great teamwork from start to finish!

Service was really good, the only thing we didn't like too much was the fact that the list of items going to storage and to our home location wasn't clear to the movers. Information wasn't transferred right between the original booking to the final movers.

Very good from start to finish, starting with our initial contact person to the move coordinator and the driver. The driver was very responsive, and really did a fantastic job,

Our overall experience was fairly good. There was a delay getting our things moved to Arizona. It took ten days for United to get us moved from the Chicago area. This was beyone even the furthest estimated day we were given when we signed our contract. So we weren't satisfied by the length of time for the move. Plus we never heard back from United about our complaints reg3the delay. Not cool!

The crew that moved me out was very experienced and professional. There were no issues at all. And the crew that delivered my things was also excellent!

Driver was on time, professional, courteous, and experienced.

Both crews, loading and unloading, were fantastic.

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Move went very smoothly on both ends

Very good, The process was mostly effortless and timely. The follow up on a repair claim was exceptional.

Very patient, did not hurry us, happily packed a few remaining things, like TV and computers, that are difficult to box. Respectful of all my junk.

From my first contact with Scott Berman through the delivery of my possessions with Manny as the team lead. the care and professionalism of the team was outstanding.

very good

Everybody associated with the move was excellent with the exception of the people who loaded our household at Winnetka. The lead had a very negative attitude and it spread to his crew. He tried to bully my wife and me by telling us he: 1) Did not have the space to take our goods. 2) He would not take things that were not in boxes such as shovels, lamps bikes etc. After an uncomfortable confrontation and our threat to call the home office he did take most of the household goods. 3) That crew did not take a couple of items in the garage that we pointed out. 4) I carried items out myself when it became obvious that were not going to take it. 5) everyone else was fantastic but that crew and in particular the head of the crew was like a cancer on the company. He badmouthed the company to me and was bitter about being put on this job.

it was a good experience

Great experience with both packing team and moving team.

Very good experience. Handled the few small problems quickly and well.

We were extremely happy with all the people that worked with us to move us from Glenview IL to Dundas Ontario. Everyone from Rebecca in your offices to Chris who assisted with the quote, packing advice/lessons, and Dave the best driver ever made things so much easier and less stressful.

The price was good, the packers and movers were very professional. Everyone did what they said they would do.

Tony did a great job making the move very easy. On the loading day his crew came in and got everything labeled and moved out with precision. 3 days later his crew was here ti unload our items. It was a rainy day but they came in and got the job done. They put everything where we wanted and made sure we received all of our stuff. They cleaned up and made our day easy.

We used United via Hollander in Chicago. We had one local move in Chicago and one cross country move within 9 months. Both moves went smoothly and as planned.

United employs some remarkable people who supported us throughout the entire process. Chris Kucharski was so helpful right from the start in helping us plan for and then prepare our possessions for the move. He was accurate with his estimates - it was obvious he has had a great deal of experience. He even came by just before our move date to personally box us a large, odd sized family heirloom. Rebecca Styer was our move coordinator and she could not have been more helpful and patient with our many questions. She informed us as to schedules and kept us updated with any changes. Bobby was an extremely hard working driver who closely supervised his crews and helped move our things from our house in Hinsdale to our new home in East Greenwich. Bobby was incredibly careful with our furniture and made sure everything was accounted for.

Fantastic! Troy and his group were very efficient and professional.

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Overall, the moving experience was smooth. Movers showed up within the time frame given and items were packaged and catalogued meticulously.

Very good service

I am very happy with the moving company. From the home visit till the end of the move, the staff and mover are very professional and courteous. They explain to me the fees and the moving process. And the mover was a few days of schedule.

Becca and Chris had exceptional customer service!

Greg Voss was awesome. Troy packed and loaded and was professional and awesome. Jana Maldonado was great to work with. The guys Troy had on his crew were great as well, names escape me

Excellent overall, great customer service & driver. We did have some minor breakage that prevents me from giving the highest score.

Everything was perfect

Excellent. Everyone went above and beyond.

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Only real problem is my boxes were not marked well enough and I had a rather difficult time finding certain items because the boxes were not well marked. Sometimes not even the room they came from was noted. Other than that I had a good experience.

Mike the driver was the highlight of the experience. I was lucky to have someone so experienced and friendly lead the load and unload crews. Jesica at Hollander was also helpful. To get a higher ranking, I'd have changed the estimation process. Scott estimated 5500 lbs and the final weight was 4400 lbs. I received a very modest rebate ($250) but the total cost should have been less than it was. I also cannot find two glass kitchen items that were packed by Nick. They are not high cost items but one had some sentimental value. I'm not worried about it. All-in-all, a very successful move in terms of execution. Pricing was wonky.

Yes We would like to say about our move as a very satisfying experience.The administrative staff as well as the dispatchers were very courteous and friendly.

Bruce Sarni and Frank DiVincentis were great!

The move was professionally handled. I could not ask for better. I would use again or recommend for moving.

I’m extremely happy with my overall move experience. United met (and exceeded) my expectations by ensuring a timely and worry-free, cross-country move with no issues that required resolution.

All is well in the end Move out could have been better in the end I would do it again Move In was harried as expected, but in the end only one sand dollar was compromised. The move out, movers where outstanding they get an A +++ The move in was professional, clean, and get an A+. The communication could have been better, but in the end GREAT MOVE, will use again, if I have to leave Florida.

Very courteous and professional!

Everything went smoothly and in a timely matter.

Salesperson and the movers were top notch. All furniture arrived in perfect condition.

The team always was really friendly and helpful.

Let's start with Frank. Frank was very helpful and understanding. He answered all my questions and made positive suggestions. I called him at the craziest times and he'd answer, even though he was going through a difficult time. Next your wrappers in Chicago came in and did a great job. Everything they wrapped worked out well. The next day your packers came and listened to my requests and explained what was going on. They packed everything I requested and didn't damage anything. As the wrappers where the packers were very professional. Last but not least, Justin the driver was great. He contacted me to make sure I was ready. He and Harold did a fantastic job of off loading all the items and assembling them. They didn't damage anything and were a pleasure to work with. Very professional. Thanks for the great service.

Care, nice, on schedule, and willing to help.

The overall move experience was good. There was almost no damage to my property and, with one exception, everyone I have dealt with was polite, efficient and helpful. I would certainly recommend Hollander to anyone else.

From the first person that showed up to give us an estimate (Mary) to the hard working men who loaded the truck (and even offered to help a neighbor carry in her groceries!) to our move coordinator (Darlene) to our delivery driver (Dean), we were kept informed and our wishes accommodated all along the way. All were friendly, professional, and easy to work with.

United made it as stress free as possible

Good pre-move communication, estimate. Pick up was within time frame quoted, polite movers. Drop off was within time frame quoted, polite movers. Upon delivery only minor damage to a wood end table (wrapped in a pad).

Completely satisfied.

It was seamless - my best move ever. Frank was my first contact, I never heard from Sandy, and Wayne, my driver and both of his crews were excellent!

From my first call to have an estimater appointment, my experiance was awesime. My estimator was George and immefuately he made me comfortable. George was professional and thorough and answered all my questions and concerns. Jessica was my moving coordinator and she was great. Jessica assured me everything will go smooth with no stress. My movers, Corey and Niko arrived early and assessed their strategy. They both were awesome. My delivery was as promised with no issues. 5? to Cory and Niko. My whole experience in moving out of state truly unstressful.

Excellent!

Our move went very smoothly. Percy, our lead mover, was absolutely phenomenal. Our packers, Nick and his associate, were also excellent and very fast.

The different aspects of the move, from packing to delivery, were well orchestrated.

Darlene in the office at Hollander was amazingly helpful. Matt on site was GREAT and it was so cool to see him bring our stuff to the new house too. FULL SERVICE all the way.

Our head mover, TONY, was absolutely fantastic. He & both crews loaded and unloaded us with great care, humor and very hard work We had no worries when he told us “i am taking you all the way”

If I had to rate United on JUST the move of our household items, everyone would get 5 stars. The driver, Kyle, and Ken's team of loaders (from Kalamazoo) were great. James' team from Salem who came to unload us were are fantastic. All the guys were careful with our stuff, and very professional. Nothing was broken at all, but Kyle's truck leaked and he immediately pointed out the damaged boxes. The companies that moved our Camry cross-country, on the other had, were not nearly as professional and our car was damaged. Since the car was filthy when it arrived in Oregon, I didn't notice the damage on the roof where the deck dented it in several places. After washing the car right after it was dropped off, we saw the damage and immediately reported it. Alas. Despite photo evidence of no prior damage on the roof, our claim was denied, because we couldn't see the damage at delivery. Mind you, the car had to be clean at pick-up so the transport guys could assess all scratches and dings.

Everyone was friendly -- efficient -- and cared about our move.

Overall my whole experience was excellent, from loading which was on time and delivery & off loading also as promised. Very good communication during the whole process. The driver Tony was excellent all through-out, very courteous and helpful and very professional.

Everyone was very responsive compared to other move companies I spoke with, and answered questions in a timely manner. The dates and times I was given were accurate for pick up and drop off. Both crews at pick up and delivery were fast and friendly.

My experience was excellent from beginning to end. Every person involved with our move was exceptional, answering all questions, professional in every way. Flawless

I am grateful that all of my things arrived more or less safely, with a few exceptions. Though the workers on both the load in Chicago and unload in Philadelphia were proficient, there was much more stress on the Chicago end because the lead mover started off with a "can't do" attitude and kept telling me he didn't think some things would fit into the 4 containers specified even though that was the estimate I received. In the end he managed to shove it into 3 containers! And this was to the detriment of some boxes which arrived somewhat mangled and smooshed. Curious as to whether the lead gets some sort of kickback for using less space than the estimate. The whole thing could have been much less stressful if he didn't keep putting the pressure on me--the estimator should have been the one accountable if there was an issue, not me, as he saw everything that was to be loaded. By contrast, the Philadelphia movers were professional and efficient.

This was amazing and Wonderful experience. Very very well done is all I have to say. I am absolutely satisfied with the move. The guys were great,Loading and delivery on time Professional movers,No issues, or change in price. I highly recommend united van lines.

From beginning to end - everyone with United was helpful and courteous.

The sales agent Frank was comfortable and honest to work with. The loading team was great. Waited a few more days then planned for arrival but it worked out. Unload was also great.

The driver, Tony, was awesome, as were the teams he selected at both ends.

Moving is not fun.

The move went great and the crew on both ends did a great job. Bryan was exceptional in his customer service.

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Scott Berman was great. Jack was a superhero. We were very impressed with the whole team.

Larry and his crew were OUTSTANDING on both ends of our move!

WE WERE GLAD TO LEAVE THE MOVING DETAILS TO RAY AND HIS CREW.

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polite and professional movers, very careful, ontime pickup and delivery

Professional, attentive, responsive, and exceeded all expectations.

Move was seamless. Excellent response to my timeline and packing and moving services were excellent.

since there were some chanlanges they were huddled very well.

First time we moved in 48yrs. Your staff assisted us at all times. In Eagle River they helped us move into our new condo. Thank you

United made my move carefree. They were prompt, professional and courteous. All my belongings arrived in good condition.

Extremely helpful,polite and professional

Not only was the price very reasonable but both teams,at pick up and delivery, were quick, friendly, courteous, respectful, etc..

From the 1st call to the delivery and setup of our stuff it was great

it was a mostly good experience

Roy and his crew were amazing!

Very good, efficient, excellent moving team

Everything went very smoothly No damage to anything

There were aspects of our move that were excellent, but the few aspects that were poor were so impactful and frustrating. I'm torn about what kind of conclusion to come to but I think when viewing the whole picture, I am overall satisfied.

All personnel at Hollander, Elk Grove, IL were very helpful and easy to work with. The driver and crew were very accommodating.

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the move was fairly smooth and without too much angst... The packing end was a bit hurried and planned out very well...the team had to rush to get out in time and had arrived late in the first place...the receiving end went without a hitch...they were very nice and pleasant and cooperative...

Overall it was great.....no complaints whatsoever

Movers were fantastic and very easy to work with. Both those loading and unloading were professional and took great care of our belongings.

Very pleased with the driver and the crews at both ends of the move.

Scott Berman, Lisa Bulicek, Tony Gardnerand his crews at each end made the move was easy, smooth and comfortable from quote to signing the final paperwork at our new home.

I am 80 years old and have moved numerous times in my life, but what sets up to be a horrible experience, went more smoothly then my wife and I could have imagined. From the team arriving and introducing themselves, to us hugging them at the conclusion, it was far beyond our wildest expectations.

Overall the move went very well. We had a variety of different people we worked with from sales to customer service to claims to packing team to loading and unloading teams. Initially there were some communication gaps, but overall we had a very good experience. Our items were all handled with care!

I was referred to Chris Kucharski by my landlady and was delighted with his energy and professionalism. Not only that - the teams on either side of the move - Joey, Joe and Niko G in Chicago as well as Billy and Dave in Philadelphia, could not have been more helpful, friendly, professional and great to work with. Everything arrived perfectly, I'm a big fan.

All stuff well packed and arrived unbroken and at the right destination

Excellent service from start to finish.

The overall move experience was very good. There was good communication throughout and we were very happy with the movers at both the pick-up and drop off locations.

Great crew helped with our move. Professional and efficient.

Would have liked better info on arrival date of van at new home. It was much earlier than we had been told - that was a good thing, but we packed more stuff than we had to in our car - and had to leave some stuff behind. :(

The driver arrived when he said he would be here and the unloading was done carefully and expeditiously. Both men were very courteous.

Everything went really really well. We so appreciate it all. Chris Kucharski was FANTASTICALLY helpful ... I was really lost in how to deal with this move, and his advice and council were priceless. The driver Jeremiah was great, as were the moving teams on both ends. THANK YOU.

All personnel very professional, knowledgeable and patient.

Both Tony and Bobby were with us moving out and in to the new place. We have never seen anyone work harder and were very professional. The other men that helped on the different days were also excellent. We were most impressed at how quickly and carefully they moved some of our bigger pieces.

This was a very quick move and things were very hectic. The crew was able to adjust their schedule to accommodate me ans atill deliver on time. The crew was also very helpful with both packing bulky items and later unpacking them at the destination. Thank you.

Overall United van lines did an excellent job. The only problem was in uncrating my glass top tables and putting together the smaller glass top tables. The head mover who unloaded my furniture was really excellent but did not want to touch glass; unfortunately the special uncrating service had not been contacted before my move and it was the Holidays so I had to wait a good number of days for him to come. The young man who came was very nice but did have some difficulties which resulted in chipping of one glass table (cannot be seen). He did not want to put together the remaining small glass table that was not specified in his contract. My son, with some difficulty, was able to do this when he visited a couple of weeks later.

Overall the move was great. The driver and movers were professional and efficient. The packers on the first day were amazing. The packers the second day were not. It is very apparent which boxes were packed on the second day.

The father and son team I had were excellent. They were on time, professional, worked hard uninterrupted. Nothing but good to say about them.

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Great crew, very efficient

I felt my experience was great and my move went well. I preferred the fixed rate quote and Adrienne amd Kevin answered any questions within the hour or same day. Movers showed up on time on both ends.

Roy and his crew did a fantastic job.

Packers did a great job of prepping everything for shipping & were super professional.

Professional, respectful crew at both ends.

Great customer service from the office staff, sales rep, packer and movers! Couldn’t have gone more smoothly! Thanks to all!

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Very happy with move. Movers showed up on time and worked steadily throughout.

Everything about our move was made easier with the Hollander team.

superb in every way

Everything was great! movers were incredible. Packed and carried everything carefully.

Downsizing and retiring. We moved boxes, no furniture, out of state.Everything was done as promised. Everybody was on time.

THE MOVE WENT REALLY WELL. THANKS TO MIKE AND MARCO. CAN'T SAY ENOUGH GOOD THINGS ABOUT THEM! THEY MADE IT SUCH AN EASY, STRESS FREE EXPERIENCE FOR US.

Kevin K was prompt and guaranteed the most affordable rate. My move from IL to CA went smoothly and staff was very professional and made sure everything went well for me to be stress free with my move

responsive, helpful, friendly, competent, kept word on pickup and delivery dates and times

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Tony G., the lead man and driver was exceptional!

The move did not take place during the time frame originally scheduled. Disappointed

The guys that loaded up my stuff were very organized and efficiant

The overall experience was very good. All of the people I encountered were responsive and professional. I did feel that only 2 people to unload our move was a bit understaffed but they did an excellent job.

They were on time at both locations and the price was what was quoted. Nothing was broken or missing.

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Move was very well coordinated!

We were completely satisfied with United from beginning to end. So much so that we gave $100 tip to each of the three men who loaded and unloaded. Everything went extremely well. And the office was very cooperative and informative. It all started with Rona Miller and Frank DeVincentis.Extremely efficient, friendly, knowledgeable and helpful. Thanks, Hollander, for a totally positive experience. Calvin & Nancy

I was very pleased with almost all aspects of the process, from the initial online sign- up to the final unloading. Just a few minor glitches.

The entire moving team was excellent,cooperative and helpful. they were wonderful

Mary was very thorough with the survey so there were no surprises. We elected to use the crate system which was great. Firm price from United for the move was very important to us. Movers were on time on moving day and were very respectful of us and our things. Delivery was on the scheduled day and unloading team was terrific. Every aspect of the move was smooth and on time.

Customer service and the team moving us out of our old house and into our new house was very professional and excellent. The only hick up was that the credit card process to pay the bill it was difficult and frustrating

Team were very fast, thorough and friendly.

Representatives handling my move were professional in every respect. responsive to my needs and took care of everything to my satisfaction.

All employees were extremely friendly, knowledgeable and worked at a brisk pace. Nothing was broken and I commend your staff on doing a wonderful job.

absolutely the best. both crews were very professional and helpful. great experience!

We felt our moving team was very accommodating. The guys who packed and loaded were wonderful. Everything arrived on time and unbroken. The team that unloaded at our new home were great too. For a small fee they also moved things into a storage facility for us. We are very pleased with the service we received. It was worth the moving cost.

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The driver, Dennis, was excellent. His crew in Chicago and Phoenix were also excellent. Very careful with loading and unloading and extremely efficient.

The coordination between the crew in Tacoma and the United staff in Chicago was not totally satisfactory. The delivery was delayed by three days and when our goods were delivered, it was not an acceptable delivery. We have to complain to get it done right.

Overall was good, with exception of post move realization that boxes are mislabeled with content description making it difficult to find things. Also, very disheartened to find some old heirloom antiques were broken due to inadequate to zero packing fill used.

Very satisfied, I had a last minute move and everyone for the sales representative at Hollander, the individual who did the estimate, to the driver and helper were all very nice. They all kept me in constant contact with what was going on.

Moving personnel and your Representative was both informative and extremely helpful for all facets of the move.

Bruce the driver was awesome and the off loading crew! Very smooth!

On the plus side, everyone was very professional, curteous, and careful. Everything arrived in excellent condition. On the minus side: scheduling was confusing, hectic, and never exactly what was agreed upon. And picking up packing materials on the tail end of the move, after much telephoning and emailing never happened.

Move out and move in went smoothly. The movers were there when they said they would be. And I am getting a refund based on weight.

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We moved from downtown Chicago (60602) to rural Ohio (45385), on May & 15. Chris Kucharski and Caryn Harder were most helpful at the front end. Jack was in charge of the crew at both ends and did a FANTASTIC job with the actual move out and move in. Everything we moved was handled with the utmost care and consideration. There was no damage to any item and there were no issues whatsoever. The entire process was efficient, expertly executed, and professional from start to finish. A rare but wonderful experience to have such terrific customer service.

Every aspect of the move happened as explained. The crew at each end were exceptional. No damage no missing items. The experience was pleasant in all regards.

Move went ok until the move in. Lack of responces or were very slow. No follow up after the move in.

Overall, the packing and moving day was done well by the crew, as was the un- packing at the other end. Disappointed in how United did not daily update its MY UNITED site so that we could follow the progress of the moving van.

The driver who loaded us up was absolutely rude and made us feel like he didn't want to be there. The driver and men that unloaded us were amazing. Such a different experience. The guys that unloaded us were helpful, polite,friendly and very professional. I can't say that about the men who loaded us up except the man who was hispanic and the man who labeled every. He was great!

Our consultant from Hollander, Chris Kucharski, was superior and very helpful. The driver, Bruce was also excellent and the teams he had loading were great. I have no complaints.

Jason was great. Made moving an easy experience

It went smoothly and as expected. I've used United for other moves and was pleasantly surprised by how easy technology made it this time. The only hang up was from a third party vendor that was to crate marble and stained glass, but that was quickly solved.

Everyone involved in our move to Florida were very professional and helpful. All our questions were answered quickly and several times put our mind at ease at an extremely stressful time.

Despite bad weather on both ends of the move, everything went relatively smoothly and efficiently.

The quote process was easy friendly and our queries were well answered. Then the movers were amazing and friendly and careful and so pleasant to have around - the whole experience was positive. Our mover was so accomodating to our requests especially regarding the timeline

It's all about the team and the quarterback of the team. Bruce and his two teams earned extremely high marks.

Driver Tony Gardener out of Nashville area was EXCELLENT! He did a great job at seeing to each crew (packing up and moving in locations) did an excellent job. Workers were patient and helpful (spreading rugs, getting it just right) and we were very pleased.

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outstanding experience from beginning to end...professional

The move went great. The crews were very professional and did a great job. It was a inter-state move. This only issues I had was that after they picked up my items, it took 4 days before I could get an ETA on my destination. This was frustrating, but it all worked up perfectly. (One small item had damage, but everything else arrived in perfect condition.)

Very pleased with move. Would highly recommend Hollander and United to anyone, everyone. Staff are knowledgeable and helpful.

From start to finish the service and professionalism was outstanding

Overall, the move went very smoothly. Everyone involved was courteous, professional and efficient.

the people on the virginia end were terrific, the packers on the IL side broke something and didn't say anything.

Impressed with overall professionalism of evaluator-estimator, packers, loaders, back office support. All were accessible, communicative, responsible, considerate, understanding, hands-on, thorough, flexible and more. They cared, and it showed.

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very satisfied with the service

Smooth with no problems or damage.

The entire move was a positive experience. The men were efficient and courteous. The sale rep was excellent. The office personnel we dealt with were helpful and efficient.

What can I say? You showed up on time, did the work responsively and well and delivered right when you said you would.

Went as planned. Great driver. No issues whatsoever.

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The quote was competitive. Issues we had. Agreed pick up was 10-12-16 with delivery no later than 10-25-16. We got a call a couple days before asking if they could pick up on 10-13-16 instead since a driver was available. This was day of closing so we could not accept. Our furniture was picked up 10-12-16 and placed in storage until another driver was able to deliver to AZ. We didn't like our belongings being loaded and unloaded twice. The delivery was late by 2 days. We were never told why. We processed a late claim and received $200.00 credit (per contract $100 per day). The personnel that picked up on 10-12-16 and delivered on 10-27-16 (Brian, Junior and James) were extremely pleasant. The drivers and movers were excellent and based on this would recommend you. There were no additional or hidden charges tacked on to our agreed upon price. This was important since we heard stories on the Internet regarding some companies doing this. Adrian Ross was very helpful.

We had a very successful move. The entire team was professional, very kind and understanding.

We were not certain when our delivery date would be until the driver showed up at our house to load. It would have been nice to know this a few days in advance.

The crews were good but some items lost and furniture damaged

Rick Lopez, the truck driver was truly awesome!!! There was a hurricane that got in the way but Rick kept in touch with me and kept himself and my stuff safe and sound! He was great!

Pawel was excellent. Not very prompt a great workout though, professional, courteous and very efficient. We would use him again and recommend him specifically.

My experience both on the loading and the unloading side was perfect, and went without a hitch.

Told items would be loaded directly into containers. Infact were loaded in to truck transported to warehouse then put into containers. Still missing several items Some glasses, a dart board

The move was handled quite well. It was a local move in that the crew that loaded the truck was the same that unloaded. The only criticism was that one would unwrap an item at the truck then put it on a two wheeler to move it to the house.

The office staff provided very professional communication. And although the actual move went smoothly, there were some issues with timing and it seemed like the crew was a last minute organization. Nothing was broken and nothing was lost. The movers worked without any breaks and worked tirelessly. Adrienne always answered my calls and really tried to accommodate me as did Karen.

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