Knoxville, TN Movers Near You

The movers that arrived to deliver were extremely nice, professional and courteous.

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Both crews worked very hard to provide customer satisfaction of all packaging at all times. They were very professional and represented your company very well to the point that United was seen as the most professional mover by my family and the surrounding neighborhood. The crew at the Concord site was the better of the two in regards to curtesy and package care, they seemed to work more as a team and with the goal to ensure we as a customer were satisfied with all aspects of the delivery and set up. The crew on the Concord side I have and will continue to recommend to the company that I work for which is Perdue Farms Inc.

Careful and professional

The packing crew was on time and professional. For delivery, you sent just one person. I had to contact the coordinator to try to get him help and 1 person finally showed up when the only items left were the sofa and the bed. Ridiculous.

Excellent overall experience with individuals that treated me and my belongings with care and respect at all levels. Particularly impressed with the crew that unpacked my items; very quickly done but also with great care.

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With the exception of one of the men who unloaded us (Steve) the entire process was exceptional. Steve was obnoxious, rude and a general pain to have involved in our move. Rulie, Jordan, Tony, Cliff (and I think the other unloader was John?) were exceptional.

Our experience was fantastic from start to finish. Everyone was very professional and friendly. We felt confident we were in good hands.

Marilyn,Howard, James,and Jack was our moving crew. Justin was my 1st contact, Doug was the guy that came out for the estimate, and Dena was our coordinator. They were all great!

The guys did an outstanding job.

Everyone involved in my move was tops! Tony K. & Liz C were great packers! Travis was the best driver, loading, unloading, his helpers were fantastic! Laura started us off great. Dena made sure all my questions were answered during the entire process. Totally satisfied!!

What can one say about a move...it was hectic but the group from United helped to make it much less so. It required a lot of carrying of furniture and goods down steep driveway. At the destination it required shuttling the goods from a parking area up a very steep and windy road but again the crew handeled it very well.

Very professional from the quote to the actual move! Communication was fantastic throughout the process. we are very pleased to have used United for moving us from TN to WI!

Went very well

The move was good. Packing our house took longer then we expected. A lot of care was taken when our house was packed. Some of our belongings were damaged. I have the form to claim the damages.

length of delivery date was longer than we hoped. All belongings are intact. Staff was pleasant. Packing seemed wasteful. example: 3 sheets of packing paper to wrap 5 wine corks. Overall we would use united again.

Our experience from the initial rep to the unload by Dave and his team was very professional and pleasant

Excellent customer service by DOUG POWERS and DENA TRASK. They were patient, professional and personable. Quite helpful throughout the process.

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Armstrong/United in Knoxville was great.The United driver couldn't have been better. They all always called back or answered promptly, had a ready solution for problems as they arrived. They stayed on schedule both on the pickup and delivery. There were no hidden additional fees.Couldn't be more pleased.

Very pleased. All furniture arrived in fine shape.

Mary and Ric were very helpful and thoughtful. The movers/packers at both locations were excellent and hand our belongings with great care. Since some items went directly into storage after delivery, I have not unpacked everything. However, I have had no damage to anything that I have unpacked. Very satisfied!

Everything was excellent.

Overall very good. Was informed move would be cheaper if delayed until after Labor Day. I appreciated this. And they accommodated my changes in needs.

Everyone I dealt with did all they could to make our move go as stress free as possible

Excellent customer service, responsive and helpful. Kept me informed every step of the way.

This was the best move I have ever done. I couldn't ask for more!

Could not have asked for a better experience! Dean - Move Coordinator stayed in touch with me throughout the process. John Watkins, Driver, handled everything in a professional, cordial and friendly manner!

Simply OUTSTANDING in all aspects of engagement!

The movers were on time and courteous and worked diligently.

I am extremely satisfied with the entire process and the two gentlemen that moved me w

Overall, good experience but recommend better descriptions written on the boxes. For example, your team writes “glassware” on many boxes that contained no glassware at all. We are about 35% unpacked at this time and have only three broken items so overall the packing was good from what we can tell.

Rudy the salesman was awesome - very forthright with info and easy to deal with. I made changes along the way and he easily accommodated the changes on the estimate. Dena Trask the move coordinator was amazing - friendly, informative and very easy to work with. Kept me apprised of the move and timing all during the move. Even called as the guys were unloading to make sure everything arrived okay and that "her" guys were doing okay in the heat. The loaders were okay. The crew chief, Brandon, was great - energetic, moving and friendly. His helper, Grady, was adequate, got the job done eventually, but no enthusiasm. Oft time worried about him. Bill arrived later and was a help - great attention to detail. Unload crew of Ruley and Houston were outstanding. Worked diligently in the heat and got the goods unloaded in a timely manner. Even helped rearrange furniture a bit. Great overall experience.

My overall move experience was above average and above my expectations. Movers cam on time on the correct day and delivered the furniture without damage to the appropriate address on time. Friendly service on both ends.

Professional, clean, responsive, friendly, attention to detail.

From the first call to the last box unloaded our experience was wonderful! All the staff were helpful, friendly, and professional. Each person had experience and knowledge that made their segment of the move (cross-country from our home of 46 years) much easier for us. We are in our late 70's and they did a perfect job of hand-holding and expediting our move. Can't recommend them highly enough.

Our driver Adam was excellent. Professional, courteous and thorough

Movers were very professional and securely packed my belongings. They were delivered to my destination in a timely manner. The company coordinator kept me informed at all times.

The employees to a man and woman were professional and extremely helpful explaining each step of the move. They were careful with our things and kept their word on pick up and delivery.

From Knoxville to East Moline all reps for United were very professional. The folks at Armstrong moving in Knoxville were especially wonderful to work with and that includes the two men who came the load my belongings. Everything arrived and there was no damages to anything. Thank all who were involved with my move...They are al appreciated.

Very clean and professional- thorough, great communication, good price.

Absolutely perfect! We love United and Mayflower and have always had excellent service and terrific personnel

It was seamless and everything promised was delivered

Great moving team. Dave and his son were awesome on both ends of the move. Showed care for our belongings and kept us informed throughout. Helpers were good as well.

From Rudy Gillen’s excellent help, suggestions and follow through to Dena Trask’s excellent support and follow through as well as Bill Cruz’s expert managent of loading/unloading of moving van. All of these folks contributed extra effort in accomplishing what could have been an unpleasant move (for our circumstances) to a very pleasant move!

They were great!

Excellent from start to finish!

Knoxville employees in were most helpful, courteous, cautious and knowledgeable. 5 star rating! However the the crew that unload the van into my storage unit did not display the same quality of service. Boxes piled on top of each other 5 high, furniture stacked on top of unprotected furniture. Piles if boxes toppled over, wood furniture piled on top of other wood furniture, broken metal floor lamp, etc. Knoxville United is the best!

We're glad we did this. It was stressful but that's to be expected. It would have been immensely worse if we'd tried to do it ourselves.

The guys who loaded and unloaded were great. Dena Trask was great as well checking on everything.

Everyone was very helpful and professional.

Very impressed with Dena Trash your Relocation Coordinator and with your driver and his helpers.

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Only glitch was a broken leg on my grandmother's dining room chair. This is chair that is over 75 years old. They told me that they would have it repaired. I'm still waiting to hear from a repairman.

From the first contact to the end, the service was everything we could have hoped for. Our movers were great. Brain and Dan were professional and friendly and accommodating. Doug the first contact we had, was just great and set our minds at ease about our move.i really appreciated the calls during the move from the coordinator to see if all was well.

Our overall move experience was extremely professional, user friendly, and well orchestrated. We had an AWESOME coordinator in Dena and were very pleased with her outstanding support, flexibility, and coordination efforts. Also, our packers took such great care with all of our household goods with special care to our antiques and irreplaceables. Special thanks to Brandon, Blake, and Austin. With the military, we move all the time, and this has been one of our best and least stressful moves. Thank you to all the different teams that made this such an easy move for us. We would definitely recommend your services to anyone for their move. We were very impressed with this experience. From the initial contact to the delivery, we got superb customer service and support. The friendliness and courtesies extended to us by each member of the moving crew while at all times being professional and business-line was just outstanding.

VERY VERY IMPRESSED! Kenny the driver was superb > all work and no play. ALWAYS on time! Cliff and JR packed our items as if they were theirs. I did many moves in the military. This was by far the best. Dena kept us informed at every step of the process. Movers at both ends were very careful and professional.

Overall very good. Drivers were professional and knowledgeable - those helping were very good as well.

Thanks for making the overall move experience as smooth as a move could possibly be. This is thanks to my move team going above and beyond in every area they possibly could.

It worked well. No problems.

The company, the employees, all nvolved were so attentive and caring. Our move had to be put on hold for 6 months and they were very understanding and reassuring and supportive.

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Overall, very pleased.

Deana has been more than a pleasure to work with! The responsiveness and efforts to assist with my move was so reassuring during such a stressful time. Laura Beth and her did a fantastic job at following up and communicating. I never felt out of the loop which was such an amazing feeling! The moving team was very cordial and helpful with my items and got everything to Dallas in such a timely and orderly fashion. I truly appreciate the dedication to customer service and process you have in place! I am thankful that I chose United for moving my family :) Thank you again and I will surely recommend

Overall, our moving experience with united van line is very good. Especially, the driver's performance is excellent.

Moving is stressful yet the experience with Armstrong & United made it as problem free as possible. Would like to specifically mention Rudy, Dena, Chaz, Marilyn as especially customer oriented and responsive to our needs.

Overall experience was great. Everyone we dealt with was very professional and helpful.

Great experience! Staff was incredible. Everyone was knowledgeable and friendly. The team that packed and loaded worked especially hard. I was exhausted at the end of each day and they did the work.

Good

The moving van came a week later than expected, and they didn't call ahead on the day of delivery as requested.

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From beginning to end the move experience was smooth and overall stress free.

The experience with UVL displayed the team as courteous, thorough, professional and kind. From the onsite survey with Rudy Gillen, coordination with Dena Trask and the hardworking crews in both Knoxville and Newport News, I had a very positive experience and would recommend UVL to anyone preparing to move long or short distant. The price was competitive,all associates were knowledgeable and gained my confidence, which was well deserved.In Knx, Danny, Lebron and Justin took good care of my household item, and in NN, Danny, Justin and Jr (he hated being called that) did a great job putting my items in storage.

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The move was a positive experience from the sales person to the packers and final unloading.

Move was well-coordinated. Estimator and coordinator were kind and caring. Packing crew was excellent.

We all liked the sales associate Doug Powers and Dena Trask in the office were always great. The move all happened during the dates & times we were told. The movers were all very nice and considerate.

056-Bill Kruse and his crew did an excellent job with my move.

Wonderful experience. Very good communication. Wrapped all furniture well. Nothing scratched or broken. Delivered in a timely manner.

The packers did an outstanding job packing the boxes to ensure safe travel. Thankful for all they did.

Load was good but unload was mediocre

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JR and move crew were excellent and easy to work with.

From the time Rudy came in to provide an estimate to us, to the time the movers unloaded our furniture, we had an excellent experience

We were very pleased with all aspects of the move. It was very professional. We were able to reach anyone at all times. Thank you.

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