Memphis, TN Movers Near You

The moving crew in Memphis arrived without tool to take the furniture apart for safe transport. One end table was snapped, another damaged and dressers scratched. There was no parts box for the crew in Michigan to reassemble properly.

When I inquired, you stated you could move a small 1135 lb safe. It was my mistake in assuming you would have the proper equipment to do such a move. The guys did excellent in working around it the situation. But they really should not be asked to move an 1100 lb safe without proper equipment. Using a tow truck to lift the safe to the moving truck is fine, but pushing the safe around is not. The retailers that sell and deliver safes use electronic/hydraulic stair climbing/tilting/rolling 4 wheel "dolly trucks" similar to what you use for a refrigerator, but it can handle the weight. They also use padded on one side, and Teflon coated on the other side 4 ft sliders to maneuver the safe in an out of a house, this works on most surfaces, especially carpet, and allows manual movement without endangering workers. So instead, I am having to hire at an additional $400, a safe company to move the safe to the desired location.

The movers came on 5/14/19 at the appointed time. They worked continuously from about 9:45am till about 4:30pm at which time they had the van loaded. They came to our new house in Madison, AL, on 5/16/19 which was a day ahead. They could have come on 5/16 or 5/17. They arrived about 8:45am. They worked continuously unloading the van by about 1:30 or 2:30pm. They put "most" of the boxes where we had designated (on the boxes) that they should go. Toward the end of the unloading process, the movers got a little "sloppy" about where they were putting the boxes. Some boxes were not in the designated room. The king sized mattress was sideways on the box springs. This made our night's sleep a bit uncomfortable. Our son had to come over to our house the next day to help us turn the king sized mattress into the proper alignment. All things considered, we are pleased with the promptness, courteousness, and efficiency of the movers. We would certainly recommend United Van Lines.

everything went well and fit our time needs.

Mike Comer and his crew were prompt, courteous, and professional.

Timely, respectful treatment, veryconsiderate of my feelings and respect shown to my household goods.

Everyone I dealt with was very professional and took wonderful care of during this stressful season.

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We have moved many times in the past as my husband was active duty military . This was the BEST move I have ever experienced! I had NO damage! Those guys deserve a raise!

This was our first move using a professional service. Both teams we had on both ends were excellent. Could not have asked for better service.

I have moved 5 times and this was by far the most pleasant experience. Guys were on time, did a great job, they hustled and were very personable on both ends.

Rob Hurt with Armstrong Relocation/United Van Lines in Memphis was our customer service rep and he did an excellent job in a very difficult situation involving the move of two residences at once with some items from each location being moved to storage and some being moved to Texas. He was prompt in returning calls and scheduling appointments at each residence and was very courteous even when dealing with a very difficult family member in Texas.

The actual movers and driver team was the best I’ve ever had in my life. The care they took to protect my possessions and home was incredible. No damage, no missing stuff

The driver, packers, loaders and u loaders did a great job. They were very efficient and polite.

I was very impressed with all of the Memphis based United/Armstrong employees that I worked with. Excellent communication, timely responses to questions, and an amazing packing and moving crew. Rob Hurt, Rhonda, and driver Frank have made it so I never want to move again without them.

Great price and super efficient service. Everyone was professional from the packers, delivery personnel, office staff and estimator.

All the folks did a great job. I don't plan on moving again, but would contact United if I did.

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Both the loading team and the unloading team were excellent. Polite, courteos, and at all times were professional.

Office staff was great to work with and definitely knew the right questions to ask me so I got the move package I wanted. The movers at each end were generally professional. A few things were broken in the move, including the wheels off an antique armoir.I feel like this chould have been avoided.

Plenty of communication at both ends. Everyone on schedule. Careful handling of our belongings.

Three people deserve a "5"...they are Mark Johnson and Stacy Morgan(Armstrong)and Carol of United. These three individuals are hard workers and total professionals. Without one of these this move would have been very unpleasant. Please reconize these three people who made it pleasant. Thank you United...and Schroeders out of Appleton WI sent 2 unloaders who saved the day too!

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The staff was eager to please and worked very hard until the job was done. However, there were things that were missed and/or mishipped. We had three moves going out of one house. Things ended up in wrong cities. Still not accounting for all items.

Everything was perfect!

Everything was completed professionally and courteously. The phone support and responsiveness of the move coordinator was excellent.

Dwayne and his team were great.

good experience, seems like everything was in good condition when delivered

Great customer service during the entire process. Would use for our next move.

The three guys who packed us up in Eads, TN. Unpacked us in Naples, FL. Where the nicestest and sweetest guys I have ever worked with. Thank you so much!

The staff was extremely professional, efficient, and did an excellent job.

You were Great - Rhonda, Rob and Sylvester. Very professional!!

The family that moved us was fantastic. Very kind and experienced.

Our overall experience was very good.

I could not have asked for a smoother move

Understanding there is a wait period, I felt my stuff could've been picked up sooner. Also I would like to suggest a tracking number the same way packages are tracked through the mail.

Part of my review on Yelp: Armstrong was incredible.I moved from Memphis, TN to Fresno, CA. Rob Hurt worked with me on the rate- please note -Armstrong provides a FLAT RATE which took a huge amount of stress away from me.He provided boxes and packing material as a courtesy, and, most of all,Rob was unruffled when I initially came undone. All Armstrong staff I dealt w/ were professional,and they went above and beyond to make me feel comfortable.I received updates on the status of my move as the movers traveled across the country.The movers loading my items wrapped my furniture thoroughly in packaging material so that none of the cloth showed.They moved the boxes and furniture out of the house with care, &they loaded them on the truck methodically.The movers delivering the furniture provided updates,and they delivered well before the end of the estimated time of arrival.The delivering movers were just as friendly as the loading movers,&they provided care delivering to my new home.

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