Mesa, AZ Movers Near You

The Customer Service from the beginning was excellent. I worked with 3 different people associated with AA Action Movers out of Mesa, AZ and they were over the top with their customer service.

Efficient expedient caring

Very good for the most part. There were some confusing and conflicting communications as to scheduling of delivery and who was supposed to un-crate heavy items.

It was a wonderful experience. Everything was on track except unfortunately the driver got hospitalized and he couldn’t make it the days we had planned. I had to then leave town. AAaction couldn’t resolve and could have done better with communication. The Star and the saving grace was Mitzy from William Meyer. When I reached out to her, she took charge and helped mobilize my final piece of the move! She was fantastic and really salvaged United’s reputation as I was thinking that all movers are the same and United is none better. It was a very good move except the tail end piece where communication from Ryanne at AAction movers could have been better. If not for Mitzy, I wouldn’t have been writing this review and wouldn’t have rated united so high. Thanks again!

Everyone was excellent, honest & helpful from estimate to delivery drivers

Excellent and efficient and friendly packers - careful and clean. The AAction representative Josh was Fantastic!!!

Satisfactory on both ends.....excellent customer service and the men doing the actual work were outstanding.

Initial estimator did not show (I had to call the office to let them know). Estimate was on point. Never received a return phone call from the coordinator. Driver was amazing!

Upon receiving our furniture some was broken and missing parts.

From Jason and Rayanne at Action Movers to the Amazing Jose (as he shall be forever known to my sister and me), the overall experience was amazing - thank you!

Very satisfied with the whole experience. The driver was very professional.

This was a relatively small shipment of important family antiques. The process was managed by Barbara and Ryan in Phoenix. They were absolutely the best in every respect, from start to finish. I have only compliments for them and the team that did the job.

Outstanding. We used United on two separate cross country moves. Both moves exceeded our expectations.

It was fast furious hectic and stressful. Boxes were poorly marked so I have no real idea what is what for most all the boxes. The estimator and office gal were helpful.

The packing and moving team were pleasant and respectful of our home. Kevin the driver was easy and friendly to work with. He kept me updated around the time of delivery.

Excellent care taken in packing our belongings. Very efficient in the loading process. Answered any and all questions during the entire moving process as well. We were always informed at least a half an hour before arrival.

Andy was wonderful to work with, especially having two different locations. He kept everything organized.

Great job

The packers and unpackers were very professional and kind.

Overall the move was good but there appeared to be a disconnect between the specialist packers and the driver. The specialist packers never packed all of the delicate items

Everyone was very professional and polite through every stage

Everything was great, until the delivery. We delayed the delivery, in order to get a few things done. When I called to have it delivered, I was told they would keep me informed about the delivery. I was quite shocked, when they called several days later, at 8:00 am, and said they were at the house. We were not living in the house, which they knew, and were just getting up for the day. It was unexcusable that we were not contacted with a delivery date, and an approximate delivery time.

Our movers were polite and very efficient and cared for our belongings. They were fun to be around and made the experience very enjoyable.

One small item, so far, damaged but handled. Our house is in storage until october. Movers and driver were careful and helpdul.

Friendly, professional and efficient.

You all, from the the initial phone call to the delivery was flawless. Everyone was professional and friendly. Thanks to every one of you for making my move so much easier.

Excellent loading and unloading personnel.

Excellent communication from all United representatives. Very high quality team assigned to load and move the home goods. Very efficient and professional- also extremely careful to protect our furniture.

Everything went very smoothly and all our belongings arrived safely ...THANK YOU!!!

This is my fourth time using United Van Lines. I have always experienced professional work attitudes from the workers. I will continue to use you for further moves

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everything was fine

Long-distance moving is stressful. United did an excellent job in reducing as much stress as possible.

David Reeve was the Driver/Load Co-ordinator; he had an excellent crew at each site: 1) Phoenix Pickup and 2) Boise unload. David and the crews used exceptional care in handling. Jason and Brian were great in the pre-move Estimates and and scheduling.

Everyone from start to finish was knowledgeable and patient. I had tons of questions and never once got attitude. We were called every step of the way with status reports and check ins

This was an excellent experience and did not have any issues during the move. Thank you.

The packers were excellant and also very careful with everything. Loading went fast and they were really efficient

The truck driver Brian Pickering was awesome. Moving experience went smooth. Brian's choice of loaders were excellent. Communication with Brian the dispatcher and Brian the driver were excellent, they kept me informed along the way.

Loading was long and tedious as started late. Overall good. Men we’re courteous and friendly. Unloading took longer due to having to shuttle items via a smaller truck. Had to go out and buy a roll of plastic carpet protector which I feel should have been provided. We have light colored carpets which had just been cleaned at the new house. Would have had to reclean if I had not gone to Lowe’s. The dollies and constant in and out foot traffic would have been a problem otherwise

Fast loading time, quick packing

Did a excellent job of wrapping up the furniture,so it wouldn't get damaged.

The move went off pretty much without a hitch. Everything was loaded, moved, and unloaded as would be hoped.

Showed up on time, helped pack, very friendly. Delivery also showed up on time and everything was unloaded without any problems. The only issue was that they were not aware that there were 2 separate drop off locations, but they made the deliveries no problem. Nothing missing or broken and the price was reasonable and no additional surprise charges at the end. Very pleased.

Everything arrived and nothing was broken. Movers were helpful and very efficient.

Communication was great from the guy who came to my house for the estimate to the driver to the packers. It was above and beyond impressive.

Was surprised that everything went smoothly from start to finish.

The Driver was the best I have ever had.

The overall experience was good.

The estimateer, Packers, and delivery crew were courteous, considerate of my belongings.They were GREAT!!!

Driver Eddie was great...both teams in Phoenix/Joplin were terrific...cudos to the Joplin group especially...GL

I really enjoyed Jason's help. He really is a professional. We felt confident in United through the entire experience.

Driver Perry Alberry was great! Very helpful, very professional.

fast and hard woking men. There is always one person who likes to chat with customers but he still pulled his own!

Thank you

there were several people involved from the first person (Heather) who responded to my inquiry to Cleveland, who came by to view my contents to be moved..to the pick up crew...and contact persons (Mayflower) at the destination

Customer service, pick up and delivery were all excellent

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The people were so helpful and handled our furniture with great care. They answered my many questions with patience and were very good about keeping us up to date.

Moving experience was outstanding for both the automobile and the home items at both ends of the move! Was especially impressed with the moving personel.

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I was very impressed with the movers in Arizona, and even more impressed with the movers in Kansas City. The movers in Arizona, were very easy to work with and professional. The movers in Kansa City went above and beyond to make sure I was 100% satisfied. They did a spectacular job!!!!

The wait time for delivery was very long.

We had some communications problems but the actual moving process was fine.

The move went well with no major issues.

Team on both ends were superb. Very courteous and worked hard. A very pleasant experience. The key was the house review upfront and tracking each box as it came into the place in Ohio. Communication links were great.

Appreciated that they worked with our schedule

very good move experience

The packing resulted in "no breakage". The driver was most helpful during the unloading process and went above and beyond what one should expect.

Completely satisfied with all aspects of the move

It was good

Our driver jerry was terrific! He kept us informed of everything along the route and called when he said he would. Got out items to our locations on time.

Josh the sales guy did a great job, and came back to re-estimate after we changed our minds on some items. He worked with the main office to get scheduling as we needed. Packers did a great job, unloaders and driver did a great job.

Excellent communication. Care and handling of our belongings. Friendly and upbeat driver and helpers. Timely.

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All moving crews were outstanding: Evert Cleverland - moving estimator Billy - the driver Brain Robinson

Every member of the United group was friendly and helpful.

Everyone was very professional and great to work with.

Very professional and reasonably priced. Did everything in a timely manner and and everyone was sincerely interested in making sure I was taken care of. Everything also happened according to schedule. Overall I felt very comfortable and happy with United and would definitely choose them again.

Have used United Van Line before, and we still like them even more now.

Up until the final move in day United would off had an A+ for service and professionalism. On move in day the crew only installed the beds. none of the book selves were assembled, nor were casters put back on furniture. A glass table top was not put together. We were told that all furniture that was taken apart by United would be put back together by United. Several boxes were put in the wrong rooms. A very heavy tool chest was set in the garage with the lid facing the wall. When I pointed it out to the worker, he just walked away. Not sure if this was standard procedure but my wife was assigned to checking off all the items on the paperwork has the 4 men brought them in.To bad the end was not up to par because the rest of the experience up until than was beyond perfect.

Good overall move, was told I would receive money back on weight that I still have not received, if people would follow through with their words, it would be a lot better

I thought the entire experience was very professional and well done. My only complaint would be just the premium pricing. I understand you get what you pay for but I feel like for the amount of property we had moved it could have been less expensive.

My move went well with my stuff arriving in a timely fashion. The loading was done efficiently. The unloading went fine. It would have been nice to have had an extra person for the unload.

From the sales rep to the final crew, the overall experience was great! Professional, friendly, efficient, and reasonable quoted. Would work with the same crew over & over again anytime and no doubt they all represent United as a whole so would use United Van Lines again as well.

Overall move experience is great,however i didn't hear anything on the refund when the actual weight is less than the estimated.I atleast have 330 lbs less than the estimated value and was hoping to get a credit back.

The move experience was great, the packing took long but it was expected. The only complaint we had was not being notified 24 hours in advance of when the movers would arrive at the destination, we were notified the morning of. It made planning difficult (we could not find a babysitter, had to re-arrange our schedule and the car delivery service, who did notify us 24 hours in advance, arrived during the same time block).

The movers were excellent on both ends. The problem began when I was told on my move date that the driver backed out. I waited for my furniture longer than usual.

All went so well!! Bob the driver was early, got right to loading and was so pleasant while working. It was a good experience. Delivery was on time and my sister was also impressed with him. Still unpacking but no problem with anything. Thank you for the great move and also when I was at AACTION office to pay the bill. I will definitely recommend UNITED

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