4400 Westinghouse Blvd
Mon: 7:00 am - 6:00 pm See reviews >
4400 Westinghouse Blvd
Charlotte, NC 28273-9620
Mon: 7:00 am - 6:00 pm
Tue: 7:00 am - 6:00 pm
Wed: 7:00 am - 6:00 pm
Thu: 7:00 am - 6:00 pm
Fri: 7:00 am - 6:00 pm
Reviews for Armstrong Relocation
4.6/5.0 Average Rating
October 15, 2018
The whole experience went well, The team leader was professional and kept the move flowing and the teams were friendly and willing to answer questions. Unfortunately a few items were damaged during the move which seemed to be due to the items being dropped or falling over. The estimate was good and done in a professional manor. The driver delivered the furnishings ahead of schedule and the teams worked hard to load and unload the truck. I would use United again and feel that the crews put forth an effort that speaks well for United.
August 2, 2018
Nice follow up from home office. Julie was great. Packing was efficient and timely. Loading was good but several things I asked not to be taken were loaded into the truck. Driver was excellent. Unloading crew was young. Would have been nice to have a little more years/experience on the crew. They were obviously college students who were only doing this as a summer job.
July 17, 2018
I have had multiple corporate moves and the last two times United movers moved me within NC and moving my parents from GA to NC were two of the best moving experiences I have had.
Kay & Terry
May 22, 2018
United has carried through well from start to finish. We've received professional services throughout.
May 16, 2018
April 22, 2018
Jim Parker the driver did a awesome job. This has been my 7th move in 18 years and Jim runs a tight ship. Great crews working for him and great communication from the driver. There is a reason he is one of the best!
April 17, 2018
Reginald Wiggins and Jeremiah were both outstanding in their work ethic and dedication to doing a great job.
April 2, 2018
February 19, 2018
united van lines overall has been great.They have stayed in contact with me through out the entire processes.I am still unpacking and finding a couple things broken or scratched so my final experience will all depend on how the claim is handled.kathy who came over and did the quote was great!She was so easy to talk with and get everything figured out.Movers in NC are amazing!I was a disapointed with the driver and movers in CA.The driver didnt do anything to help,not sure if he was suppose to.The 2 other guys did a good job they just took a really long time to unload.They left without putting some furniture together and the 2 things of furniture they did put together where done wrong.I mensioned to the driver when going over paper work that the table we where sitting at was put together wrong while holding a big peice of wood that was left out.He ignored me and continued to do the final walk through.The driver made a rude comment earlier that we didnt offer them lunch.
January 11, 2018
Pretty stress-free, for a move.
December 17, 2017
Excellent experience, well coordinated cudos to Kathie, Edward, Brandon.
December 11, 2017
Very good communication before the move. Driver actually came to see what we had the day before he picked up, and told us what we needed to have done before he arrived. Careful tracking of everything.
November 16, 2017
My experience was a good one. Sara Goss did an excellent job in describing what Armstrong could do for me and was very precise and answered all of my questions after the initial contact in a very timely manner and Kristin in the office was very helpful when I had questions. The packers were efficient but it was random how some things from rooms were packed with items from other rooms and not noted on the box. One art items I had was not wrapped properly and broke in the move but it was the only item that broke. When my furniture came out of storage to be delivered, I had contacted Armstrong to remind them that they had to use a truck shorter than 28' to get through the community gate and that info was also in the moving instructions. When the movers called and said they were headed to my house, I asked if they were in a small truck and they said no. They had to go back and reload on a smaller truck. Once they got to my house, they got everything unloaded and were nice to work with.
November 6, 2017
The men who did our move were professional and courteous. The driver was on time there was no damage to our things. Chris was very good and we would recommend this team to anyone
November 1, 2017
The representative, Sarah, made the best and most completely informative presentation. That was a great start to the moving experience. The pick-up crew seemed efficient, noticeably worked together as a team and were respectful and careful of special items. Delivery day was a little hectic, understandably, and a little rushed - or so it felt that way to us.
October 8, 2017
When I scheduled the move I asked to have the items delivered as soon as possible. I made this very clear to the driver and he said it would be unlikely the items would come sooner but he would let me know. The items were scheduled to be delivered on Sunday. The driver called at 11:30am on Saturday saying he was in town but was still planning on coming Sunday. It seemed that it would be easier to deliver Saturday and be ahead of schedule but I would imagine he was paid by the day and didn't want to surrender any pay. He had a great opportunity to drive home excellent customer service but did not take advantage of it.
September 25, 2017
Overall, the move experience with United was positive. However, our driver got stuck both at our old home and our new residence - and got stuck twice at the new residence. This was cause for much stress and frustration on already stressful days.
August 19, 2017
My move experience was great. From beginning to end no problems were encountered.
July 20, 2017
Crew was understaffed; it took 14 hours to load the truck. As a result, could not use valuable time to properly label all boxes. Left too much heavy lifting for me after delivery, because items were not properly placed within house. Maurice was superb. Were it not for him, I'd be furious with the delays, etc.
July 10, 2017
We had a great move. Sheldon was awesome!! Very professional and fun to work with.
July 10, 2017
We have moved 5 times in 6 years but this is our first time with United. It was by far the easiest! We will us United on our next move.
July 1, 2017
I have moved with United before and am very satisfied with their standards. This move was on time, very flexible when I had challenges...and everything arrived on time and in total with nothing missing or damaged. Doesn't get any better than that
May 26, 2017
Everyone we encountered at United Van lines was exception. Kristin Araujo was excellent in her follow up and overall communication. Kathy, who was involved in setting up the initial quote was very helpful and informative and finally our driver. He was top notch, very professional and efficient. With over 2/3 of our shipment unpacked, there have been no broken items, so well done United.
May 15, 2017
timing and price was very good but handling was a little rough
May 4, 2017
It went as smoothly as could be expected.
April 20, 2017
The overall experience was great. The only problem we had was no one informed us on moving day that the movers were delayed.
April 10, 2017
I've had horrible moving experiences in the past that's why I'm so impressed by the service Armstrong Relocation/United Van Lines provided me for my move from Charlotte to Saint Petersburg. Kristin Araujo was in charge of my move and did an excellent job. Movers Barron and Robby were incredible.
April 2, 2017
Armstrong United stepped in when our furniture could not be delivered by Graebel (they went out of business). Every person I dealt with at Armstrong United went above and beyond to make sure that we were very well taken care of. I can't say enough how much of a comfort that was!
January 13, 2017
Everything went smoothly. The quote, the rep assigned to me and the especially the men who did the heavy lifting were very professional and helpful. Bravo.
January 4, 2017
The movers did an unbelievable job, they were fantastic