4404 McLeod Rd NE
Mon: 8:00 am - 5:00 pm See reviews >
Johnson Storage & Moving Co
4404 McLeod Rd NE
Albuquerque, NM 87108
Mon: 8:00 am - 5:00 pm
Tue: 8:00 am - 5:00 pm
Wed: 8:00 am - 5:00 pm
Thu: 8:00 am - 5:00 pm
Fri: 8:00 am - 5:00 pm
Reviews for Johnson Storage & Moving Co
4.8/5.0 Average Rating
December 3, 2018
Excellent customer service and very efficent process from start to finish.
December 2, 2018
Excellent customer interface and estimating process and personnel. Driver communication was adequate. Move labor on both ends was very good. Move itself was good, but could have been better - driver direction seemed disorganized and distracted since he was often on the phone and unable to contribute directly. Move-in was backwards compared to other moves: usually, movers delay placing boxes into the house until the furniture is in position, but not this time - boxes were placed in the house first, contributing to inefficiency.
November 27, 2018
Rep was very responsive with box needs. Resolution to issues has been challenging.
October 9, 2018
Estimator, Ralph Aragon, was so thorough and personable. Always took time to answer questions and bring extra packing products if needed. Rob and Rob, the movers, were very careful with our furnishings, etc.
September 25, 2018
We have experienced over 15 Corporate and personally initiated moves in our life. We feel that this one was by far the best in every way. Care and proper laison/planning, access to timely information and resources and a highly focussed and motivated moving team...the worked together, were friendly and polite and had obvious talent in how to take proper care on our cherished goods. The three stars were Ralph Aragon,the coordinator and our coach, Spencer the lead driver and champion planner, plotter and foreman and his inexhaustible partner, Alex. Nothing was lost and everything unpacked so far has been safe and sound!!
May 8, 2018
December 21, 2017
went above and beyond to solve several problems which were caused in part by me -- making for a successful move
December 8, 2017
Professionalism, courtesy, efficiency and a genuine care for our "preferences & requirements" were evident from everyone - planners, office, packers, driver - to a person we were served by the BEST!!! P.S. We, by the way, are return customers; and have been fully satisfied both times.
November 29, 2017
Driver was excellent and careful with our things. Helpers were good-natured and worked hard, but didn't always get the details just right. Didn't put screws to the table in the parts box, and couldn't assemble table later. All were careful of our floors - Very Important!
October 3, 2017
Later than expected delivery of goods due to terminal back up but acceptable.
September 12, 2017
Our previous experience earlier in the year was excellent in all areas; however, due to some unusual circumstances, this last move was not as good. This mainly was due to having to place our furnishings in storage for a short period as there was not a mover readily available to move our goods to Scottsdale at the time of the scheduled pick up on August 9. This created a minor problem for us, but we were able to adjust our schedules to in order to receive the goods at a later date. My understanding was that the assigned mover from out of state abruptly quit causing the scheduling problem.
July 21, 2017
Very impressed with the movers and their handling of our furniture.
May 25, 2017
Moving is such a stressful event, however United made our move easy. From Tom who estimated our cost to Laurie, our contact, our driver who unloaded is extremely professional as were hos workers. All positives-no negatives
May 18, 2017
The people we worked with were all professional--polite--accommodating--fun and conscientious. We always felt comfortable having them in our home and knew they respected us and our belongs as if they were theirs. They helped eliminate the stress of moving as we knew our possessions were in great hands.
April 25, 2017
My move was a monumental experience! United was so helpful. I would rate them fantastic! I could not have done it without them all along the way with their support, assistance, and overall top-notch professionalism. Not a problem whatsoever!
April 7, 2017
Agent Jim Mayton reached immediately to my changing pack, load, & split-delivery requirements. United driver "AJ" reacted immediately to my last minute destination change just 1/2 hour before expected delivery. Everything was carefully packed, loaded, unloaded into 2nd floor apartment, and into offsite storage unit. Nothing was damaged. Excellent move!
March 15, 2017
The men were on time, friendly and packed well, and everything went smoothly.
March 10, 2017
Services made our move so much easier! Our driver even came early to help us finish packing. Fantastic service all around
February 21, 2017
From start to finish quality people with lots of experience. Facilitated every facet of the move and actively worked to keep our costs down.
February 21, 2017
The entire experience from the estimate to the drop off in Arizona was very good. Everyone was on time, polite, careful, and efficient. Jason keep us informed of his progress so that we knew when he would arrive at our destination home. He arranged for different workers in both Albuquerque and Scottsdale, and they were experienced and hard working - as was Jason.
February 9, 2017
We had an excellent moving experience with United Moving Services. We were especially thankful for the thorough job the packers did. We had no breakage of fragile items.