Late on delivery by 6 days and 6 days late on second delivery missing items and damaging of products

Considering I was moving my 81 mother from 3 states away, it was smooth and seamless.

We were pleased with the packing, handling and delivery.

You always have pleasant, competent employees

The experience started with Michael sparks he was awesome and his assistant was helpful but Cynthia in the office was outstanding. The crew that came to the house in williamsville were great worked hard and were courteous. The crew in Texas worked very hard and were great. We have some damages and are not sure how to complete a claim that would be the only downfall we were under the impression that the crew wrote down what was damaged. And would be taken care of we also have a damaged television.

It went very well from estimate through to completion and final recap.

Driver and helper very polite, on time, very professional and hard working.

They came on time, were polite, swift and economical.

Everyone was so professional and caring. They handle my items as if it were their own. I was very lucky to have the guys that were sent to me. I would highly recommend them to everyone in Buffalo. The driver that came to Maryland was amazing and very gentle with our furniture.

Everything from start to finish was easy and a breeze! All stress was eliminated and each person along the way was wonderful and responsive to deal with.

Buffalo-based crew was fantastic, but I can't say the same for the Philadelphia contingent

Driver was helpful and obviously experienced. I would recommend him to others, Some boxes were not sufficently marked to show contents making unpacking surprising at times. Boxes were stacked 4 & 5 high in the basm't some crushed. It will take sometime to complete unpacking - so far so good.

Everything went smoothly and was right on track with what we were told

Everyone I worked with From my sales person Michael Sparks, the scheduler Nicole DeLia, theam who packed mei. Buffalo as well as the team who delivered my things in Parrish Fl were very professional. The entire process was explained to me and any questions were answered. They too great care while loading and unloading. They made my move seem less.

Still in the process of the move, however everyone I've had contact with are assisting me very well.

staff were all very courteous and efficient.

Sam was great made us feel comfortable from pickup through delivery. Treated everything as if it was his own.

Obtained multiple estimates. United was comparable to another major van line. Opted for partial packing of high value art, China, Crystal & electronics. Crew of 2 arrived to pack on day 1. Driver Stefan and his helper were awesome. Crew of 3 arrived to load in day 2 but 1 of the crew left midday. Stefan and his remaining crew member worked until late at night to complete loading. There was a 1 day delay in delivery due to issues with another shipment in the truck. Stefan had 2 helpers to unload & assemble beds/TV stand. Minor damage to corner of wall. Stefan offered to fix if spackle was available (it was not). No other damage or breakage. Overall a great experience with a hard working, young driver and his crew.

Driver Mark was excellent throughout the whole process.Movers at both places were hard working and very respectful

Very happy with United.

Very punctual, dressing In uniform, friendly, respectful and very through with their job.

Mike Sparks gave a very accurate assessment of the inventory. I was quite confident in his numbers when I compared with the estimates provided by other van lines. Nicole was very helpful in answering all my questions before and during the move. Driver was pretty good guy. He was knowledgeable and knew exactly all the things that were shipped. I would have liked to see more moving helpers come in both at pick up and delivery.

Super professional. Everything packed and moved as expected.

I have moved 5 times within 2 years and this was my best moving experience yet!

It was good. The packers did a great job..it was a hot day and we had a ton of stuff.

The entire move went well. I did not appreciate the attitude of the driver whom I met at my end destination but everyone else was friendly and polite.

SO impressed with how our move was handled- from the beginning to the very end. Even checking in after to make sure all went well. Second time we used group and have only great things to report!

Quick and easy move, Roman,Roger and Dominic were awesome. Very happy.