5900 N Cannon Ave, North Penn Business Park
Mon: 8:00 am - 5:00 pm See reviews >
Hughes Relocation Services
5900 N Cannon Ave, North Penn Business Park
Lansdale, PA 19446-1859
Mon: 8:00 am - 5:00 pm
Tue: 8:00 am - 5:00 pm
Wed: 8:00 am - 5:00 pm
Thu: 8:00 am - 5:00 pm
Fri: 8:00 am - 5:00 pm
Reviews for Hughes Relocation Services
4.7/5.0 Average Rating
Edward & Barbar
January 16, 2019
from the in home estimate to the final piece of furniture being unloaded it was a great and professional job by all
Dennis & Barbar
January 2, 2019
Men were efficient, courteous and respectful of our belongings. Would recommend them very highly.
December 26, 2018
Very professional. Very careful with furniture. Also very prompt and pleasant.
December 12, 2018
December 11, 2018
From obtaining a quote to getting the move scheduled, the office team was great to work with. The team who did the physical move was fantastic.
November 30, 2018
Everything worked out fine.Liked the options I had
November 28, 2018
We did a partial house move from Phila. To Florida, setting up our winter house in Palm Coast. All employees we dealt with were professional and friendly. We did not have any damaged or breakage to our belongings.
November 26, 2018
We just had an awesome experience with Hughes Relocation Services. The most important part was that the packing/moving crew, led by Heberto, were stellar. They were professional, polite, engaged, and it really did make a difference having them involved. It was the personal touch that we expected having used United Van Lines previously. Please express our thanks and gratitude to the moving crew. Certainly if we have moving requirements in the future, we will be sure to look you up again. Well done.
November 20, 2018
Very well coordinated, all appointments on time, workers took great care with furnishings, one minor damage to flooring seems to be taken care of
Fran & Maureen
November 16, 2018
Professional,experience, polite courteous, do not believe another company would have accomplished this move.
November 15, 2018
I was amazed at the effeciency of the movers. They were quick in their packing of items but still careful with all items. They were very pleasant to be around and had suggestions for some items I had packed myself. Unloading was the same experience.
October 18, 2018
Outstanding. From our quote experience, customer service, our load and unload, Hughes Relocation Services (UVL Agent) provided impeccable customer service.
Liz & David
October 17, 2018
The team of movers we had were just incredible. They were polite, gentle with our belongings, thorough, and efficient. If I ever had to move again, I would request them specifically, and I would recommend them to anyone who needed moving services! Plus, they worked in the rain and heat both days and never asked for a break (although we insisted). They wanted to make sure they provided the best service, and it showed.
October 3, 2018
I thought it went well- the initial estimate from the local rep Hughes was on target, loading went smoothly, everything was on time, there was no damage - everyone was polite- the load was delivered earlier than I expected which was nice - all went well.
September 30, 2018
Very professional, courteous and helpful
September 25, 2018
The whole experience was exceptional from my first contact with John P., the packers and Bernie the crew chief for the move. Well worth the money.
September 22, 2018
Overall we we were very happy with our move.
September 5, 2018
Brian was great and informative from the start.....very open to working with the specific dates we wanted. The packers were efficient and thorough. Best of all was our truck driver Larry Friel and his brother Larry. They were hardworking, cheerful, strong and did a wonderful job both loading and unloading.
August 22, 2018
Overall a very professional move. Slightly unhappy with the packers as they showed up late and also we had some minor damage to some items they packed. Our Driver Reuben, was exceptionally good. On time, courteous, professional, and he ran a tight ship with his crew members on both ends of the move.
August 21, 2018
We were kept informed from beginning to end. Everyone very helpful and responsive. Movers worked steady and hard at both ends of the move. Everything was accounted for and nothing was damaged.
August 20, 2018
The teams on both ends were absolute pros - our driver, Reno, was the best. He made sure we had his contact info and kept us informed every step of the way.
Hermann & Judy
August 15, 2018
There were no surprises -- everything went as planned and promised. Every contact with the company was professional -- from estimation to coordinator to moving crew.
August 7, 2018
Driver was very respectful and so were the men loading and unloading.
August 2, 2018
Driver and 2 helpers were excellent. They were professional, courtesy and didn’t scratch or damage any furniture or walls.
July 23, 2018
Overall it was pretty seamless. From the moment we selected the services to the time the movers in our new home left, the process was simple, painless, and pretty automatic.
July 20, 2018
The crews on both ends of the move were dedicated, friendly and eager to please. Our driver Bill did a great job managing the crew and getting the van here when promised. Michele Handy was extremely helpful and patient as we needed to change our schedule a couple of times.
Joany & Alex
July 19, 2018
Moving team onsite was great. Professional, friendly and efficient. Phone communication with initial onsite estimate and booking agent was great no problems and nothing broken. A perfect move
July 19, 2018
The entire team was professional and responsive from estimate to unloading. I would highly recommend my driver (Juan) and his team (Gene and Shawn).
Edmond & Carmen
July 9, 2018
The loading process was a little hectic due to the limited space available on the truck being the last load. The loaders did work hard and paid attention. The driver was excellent and I had a lot of confidence in him. The unload went very fast and the crew was excellent. Nothing was lost in the move and only some minor damage of some plastic parts. Overall I was pleased with the move.
July 9, 2018
Packers did a great job. The men that unloaded my furniture in SC did a great job. All furniture was re-assembled.
July 5, 2018
From start to finish, my movers were professional, dependable, friendly and most of all careful. I was relocating from NJ to Fl and they they picked up and delivered as stated they would. No delay, no hassles and NO breakage.
May 7, 2018
The truck broke down twice so the driver was frazzled and behind schedule. He was rushing my move and on the phone a lot. His helpers were not paying attention to boxes marked fragile or even keeping the boxes right side up. They would pile up the dolly with 2-3 boxes and release to a cement garage floor not gently. I had more than $2000 in damages.
May 3, 2018
Alana was informative and responsive to calls, emails and questions. Appreciated her checking in on packing, loading and unloading days.
March 27, 2018
The loading and unloading were both done very well by the men. Unfortunately we waited 13 days from pick-up to delivery (from a tuesday to a monday). And, we were only called 36 hours before the trucks arrival. Also we had notices on your website that our load was in NJ and NY states, these are both in the opposite direction of our move.
March 27, 2018
The process from quotes to delivery was very professional and appreciated
March 27, 2018
Everyone was professional and friendly. The guys that actually transported my house to VT were the best! Overall, they made a stressful event almost fun!
March 22, 2018
Great!! Our movers on both sides were ROCKSTARS! So helpful!!!
March 12, 2018
On time, friendly movers. Very nice gentlemen, took good care of my items. Nothing damaged or broken.
March 7, 2018
The process was easy from the first contact through the very end.
Murray & Flora
March 7, 2018
The driver was very efficient, curteous, and excellent to work with at both the move out and move in. Also, he was on time in both locations.
February 28, 2018
All involved were attentive, respectful, and understood the hassles of moving
Michael & Esthe
February 26, 2018
Could not be more pleased
February 21, 2018
I would have liked the initial vs to have been more thorough and when there was a mistake nothing was done to help me
February 15, 2018
Michelle Handy was exceptionally helpful with answering questions and making special arrangements. Highly Recommend Hughes for your moving needs.
February 5, 2018
We had a great experience. Reno and his crews did an excellent job on both ends of the move.
January 17, 2018
All parties professional and courteous and responsive when checking status
January 16, 2018
We are a furniture company who contracts United for our clients. Always a smooth process, timely and professional from start to finish.
January 6, 2018
I've relocated several times, and this was one of the best move teams that I have ever had. They were very hard working, and very respectful of our belongings.
January 3, 2018
Everyone I dealt with was professional, friendly and accommodating. The entire experience was unexpectedly easy and pleasant.
December 29, 2017
Was comforting and efficient to have the same team that packed and loaded our belongings also on the other end for un-loading.
December 26, 2017
The truck carrying our belongings broke down causing a delay of several days - but the delivery was still well within the window given. Our driver was very communicative during this time and we appreciated that. Everything arrived in good shape and the local crews did a great job on both ends.
December 11, 2017
Person who unloaded were not available by phone so didnt know when they were coming.
December 10, 2017
Overall experience quite good. Men were patient, careful, polite, and punctual. So far nothing has been broken or damaged; I am only half way through unpacking. (You started sending this survey request before I had done much unpacking !! ). One of the packers needs to improve his English for communication purposes and for clear , properly spelled , legible labeling. I have had trouble reading some of the cartons' labels'
November 16, 2017
Professional, friendly, courteous and flexible...how much better could it get than that? - This is the second time I have used United.
November 14, 2017
Every one on the crew from the start to finish were special in a most positive way. Each individual was also an interesting human being to spend time with. I enjoyed all the contcts. I thank you all for a "damn" good job!
November 14, 2017
The movers were very efficient, friendly, caring, and stayed on the task at hand. I could not have asked for a better group of men to help with my move. They worked at a fast pace but took care of my items.
November 13, 2017
We had a great experience from start to finish. All questions were answered in a timely way. In particular the crew who picked up our belongings and delivered at our destination were very polite and friendly and worked fast and efficiently.
November 6, 2017
Movers were fantastic - friendly, efficient, and very helpful! Total pack, transport, and unload time was around 5 hours moving from PA to NJ!
September 28, 2017
From the first phone call which met my main timeline criteria to the folks I worked with, the main contact, packers, movers, unloaders, etc... I was very happy
September 24, 2017
Excellent communication with Patrick Hughes and Joy Tovas; always excellent response time to my questions
Richard & Barba
September 19, 2017
This is not our first moving experience with Hughes. We found them to be just as efficient and professional as the first time. And yes, we would recommend them.
September 16, 2017
Overall the move was okay. There were a couple of items missing from the delivery that has caused some angst.
August 30, 2017
The overall move went like clockwork and was professionally executed.
August 29, 2017
Except for a little worry about including a large picture, very smooth and pleasant.
August 28, 2017
Driver was excellent. 2 other delivery crew members were less than stellar.
August 25, 2017
overall it was a very good experience. the crew that loaded the house goods at start of move were very professional and hard working. The paperwork side of things left something of a question as the loaders did not have inventory sheets and all items were marked as damaged boxes when we used 95% all new boxes to package in. Inventory sheets were signed with my Wifes (Sandy) signature when those sheets were never presented to her to sign
August 16, 2017
Everyone was very professional. Quick accurate and created confidence I thier ability and willingness to move my house. Made me feel comfortable with them from estimate to delivery. They managed expectations and lived up to thier word. This was my first state to state move and I didn't have much to move but that did not diminish the level of service. They helped ease some of the stress of the process and I am very thankful for the whole team. The Pennsylvania estimator and the three in house movers where the main reason. Outstanding.
July 31, 2017
The movers on both ends were very kind and hard working. Jerome here in St. Louis at Hodges Relocation and Heberto in Philly with Hughes Relocation both did a great job with their teams.
July 26, 2017
Overall, my move was smooth. I had a positive customer service experience beginning with the assessment through the loading/unloading process and then with post communications.
July 19, 2017
Professional, excellent communication from the 1st meeting throughout the entire move process. Move team took care in ensuring every item was packed securely, move was fast and flawless and no damage to homes. Each team member was personable, polite, and a pleasure to work with.
June 15, 2017
Overall, the move experience was excellent. All your belongings arrived safely, and the United staff and driver were friendly, knowledgeable, and helpful.
June 11, 2017
Overall the move was good, lacking in communication about when packers would arrive; when movers would arrive; when delivery would be; and some damaged items.
June 8, 2017
the process was smooth....from initial contact with sales, office communication and the movers themselves.
June 5, 2017
Everything occurred as I was told to expect.
May 30, 2017
Estimates was fair, actually higher than other large companies but we appreciated the details. United also came well recommended. Our packing crew was excellent and caring! Our driver, Rowan is your gold standard in moving. He was patient, thoughtful and went above and beyond in helping me get through the move. I am amazed at how he kept his crew motivated and moving and how he was able to still keep tabs of the paperwork with such detail. On the other side, we had an equally talented crew helping him unpack and strategically place our stuff in storage. It was very well executed. I highly recommend the full experience with United to anyone.
May 28, 2017
my wife and i were extremely pleased with the professionalism, efficiency, effectiveness of not only move, but the preparation and after followup. from the estimate to michelle's followups, we felt we were more than adequately taken care of. i would highly recommend this company to anyone making a large scale move
May 23, 2017
Great followup on every thing from beginning to end of the experience. Packers and loaders were polite, obliging and friendly...and careful. All timing expectations were met. While moves are always stressful, this move was as good as it can get, and coming from someone who has moved 8 - 10 times, this is high praise.
May 18, 2017
Truck getting emptied once loaded in an open yard rather than a warehouse leaves my belonging susceptible to Mother Nature that is why my curio cabinet was blown over by a gust of wind and all of the mirror crashed and broke not great planning in fact not professional to say the least.
May 3, 2017
Generally good, but we had a few issues
May 2, 2017
Starting with Brian Hughes and his assistant, Joy, to Adrian and his crew, I was very impressed with the professionalism and courtesy extended to me.
April 3, 2017
Packing was exceptional. No damage at all.
March 30, 2017
separating items into two shipments and repacking overload items not good!!!! Parts boxes should NEVER be repacked into another larger box!!!!!!
March 28, 2017
The movers were professional and met expectations.
March 27, 2017
Everyone was extremely helpful and professional, from the first telephone call to the final delivery.
March 20, 2017
LOading went good but after delivery was horrible,most boxes were upside down causing a big jumbled mess ,all my roller cabinet tool boxes were on there sides or upside down i couldn,t open the drawers ,all bedroom dressers were upside down making it almost impossible to open the drawers.a lot of the boxes were crushed from piling items all over them,the brand new bikes were taken apart ,bolts missing ,fenders off ,scratched .extension ladder never got delivered ,i had to call the driver to ask for it ,then he delivered it 6 days later,i was very disapointed in the way my furniture was handeled .
March 20, 2017
Two men from Hughes packed up my apt in 3 hrs. I had done the majority of the packing but they worked efficiently and fast. In California it took 4 men 5.5 hrs to unload truck. They came late and left without hanging mirror which was in contract. They also left my bedroom rug very dirty. I had to hire someone to clean carpet and hang the very heavy mirror. So Hughes gets 5+ and the California company gets a 3-. They also damaged my solid cherry bed frame. I filed a claim but haven't heard anything.
March 12, 2017
Excellent experience. Everything went as it should, no issues. All persons that assisted were great to work with. Thank you!
Judy & Ron
March 12, 2017
The driver, Michael Gardner was great. He and his wife, Donna, went out of their way to make us happy and feel happy we were in good hands. They protected our homes and furnishings. The only thing I didn't receive was a push broom. I think it was caught up in the drivers equipment. I hope United will pay me backn for this.
February 7, 2017
The staff that picked up the furniture were excellent, easy to work with and professional
Clay & Andi
February 2, 2017
The packing loading and unloading went fairly smoothly. Quoted price was accurate.
Anita & Bruce
February 1, 2017
Overall, a good move. Staff were on-time, professional and hard working. Only one really damaged item, but there were moments I wish they'd take the time to be a bit more careful.
January 24, 2017
It's only they facts that 1. I have not yet found some of my belongings among the dozens of cartons that were shipped, and 2. that I have discovered a bit of damage to a couple of items, that keeps me from giving UVL an A+.
January 24, 2017
everything was professionally done. Movers were excellent on both ends and Joy Tovias was helpful and responsive.
January 15, 2017
Everything went smoothly on both pick up and delivery. It was rainy both days, they did a great job of protecting the furniture and floors!!
January 6, 2017
On time pickup and delivery. Professional from the estimate to delivery, class act from start to finish. Timely resolution to 3rd party charge made what could have been a poor experience a positive one, well done. Will use united for my next move.