Phoenix, AZ Movers Near You
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Local Phoenix, AZ Movers
As the nation’s largest full-service moving company, United Van Lines makes moving easy and stress-free by offering customizable quotes for moving services to meet your budget, timeline and unique needs.
Hours
50 Customer reviews for Horizon Moving & Logistics
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Goods were picked up on the date given, arrived 5 days after last date.
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I wanted to thank YOU and Jack with his amazingly efficient packing crew, your very thoughtful and considerate driver, Lopez and Maggie the car transport diva for making this the least stressful and smoothest move we’ve ever had to live through. I’ve never experienced a more professional and courteous service like yours. For 15 years we used Graebel with varying results. I wish we would have used your services in retrospect. Sincerely...
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From the moment David Johnson walked in the door to the last piece of furniture off the truck we coudn't have asked or imagined a better experience.
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Driver was outstanding and very helpful
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Our overall experience was much better than we had anticipated. Very organized and professional.
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From the inception when David came out to do an inventory of our stuff in AZ, and the group of guys he used to pack up our stuff, to the delivery in Sarasota, we were very pleased. The van driver was also very pleasant & professional.
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Providing boxes was a big help. Joe was helpful as well. The loading crew left a little to be desired. We’re not very ambitious and took longer than needed.
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Everyone I interacted with gave me utmost support understanding way more than I got from family or friends enough said. I will always be gratefull to the folks I worked with who made adjustments to get additional help to get the job done without drama issues problems they all just worked really hard to do the best job possible. I have not made to Maryland I am still painting and repairing this house in Phoenix but I can say from what my wife has unpacked the packers and movers did great job. Its been very hard 7 years caring for a mother inlaw who moved into your home with demensa this move was the best days i have had in 10 years.
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Everything happened as anticipated. The only piece was we had no idea how long it takes to load the truck. Would be nice to have an idea of this earlier. Even something like 6-8 hours or 4-6 hours. We had hoped to do some things that we could not because it took a lot longer than we thought.
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I have used united twice now and on both moves it all went excellent. Packers and movers were very efficent and careful. everything was packed and moved with care. Delivery was two days early and everything came thru just fine. I can't say enough about you're staff they are amazing everything went smooth and without a hitch. They kept me informed all the way.
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We had a great experience. Pickup was on time and they were quick and very organized. Delivery was the exact date promised and again very organized.
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great crews on both ends. The driver,Karl was very easy to work with. There was a short delay on delivery date, but we were kept informed.
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Everyone was very professional. They did exactly what they said they would do for me I am overjoyed with the service I received.
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Very professional and courteous. Nothing negative to say about the entire move Highly recommend the company and its staff.
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it was like a whirlwind. the packers were so efficient that it felt like everything was out of control.
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Overall it was a good experience. I really appreciated the direct communication I had with the driver. The biggest surprise was the disassembly of my belongings...I wasn't informed that pieces would be taken apart and I didn't have the chance to agree to it. A few items were not reassembled at time of delivery, some parts (screws) were missing, one item was broken. I paid for a box to protect my mattress so I was horrified to find black hand prints on my mattress after it was set on my bed frame.
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Our driver and partner were excellent and the staff in AZ was very good. It was a difficult move but they managed it well and they were very professional. Perry was very easy to work with.
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Our entire experience was good. David Johnson was our first impression and he was the start of our decision to pick Horizon. Then we got Evaristo and his team as our movers. They were the icing on our cake.
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Everything regarding the move went very well, From our first contact through the final delivery.
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Very organized and professional which made my move 1100 miles much less stressful..
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very responsive and efficient We were in a time crunch and they made our schedule work with courtesy and speed.
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All the people we came in touch with concerning this move were nice and respectful :). Everyone was on time and the packers and unpackers were great :)
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Our move from Phoenix to the DC area came off without a hitch. The packers and movers at both ends were careful with the furnishings and both houses. The moves out and in were on schedule, too. Ginger, our United liaison, was with us every step of the way! Kudos to her! The entire experience was run by courteous professionals.
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Everything was taken care of professionally and the entire process was extremely smooth.
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The entire experience was great. We had a wonderful crew of people packing and moving my household goods. The driver was very friendly and helpful.
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From meeting your Rep., David Johnson, and receiving our quote, to the end of the move and receipt of our household belongings, our experience with your company and personnel was excellent.
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Our driver, Sergio, was fantastic. He communicated with us consistently during the entire process. His crew wrapped everything snugly so that it wasn’t damaged during shipment and were very professional.
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Super professional and friendly
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United Van Lines was professional and efficient beginning with the initial meeting, load-up and delivery.
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Overall move was outstanding, pleasant & stress free.
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David in Arizona was very responsive. He was the only person who followed up with me, so that is why I chose United Van Lines. Amanda was great, too. She kept us in the loop throughout the whole process. The loaders and unloaders were awesome. They put everything where I wanted -- even carried a spinet piano upstairs. Very nice and careful. Nothing broken or missing, so far.
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The guys were very efficient and knowledgeable as well as very friendly and professional. I couldn't have had a better experience, very pleased.
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Overall the experience was very good. Everyone contacted by phone was responsive and helpful. The man who did our estimate was friendly and prompt (he far overestimated our weight according to the driver). The driver and his assistant and the crew they hired in Arizona was great. However, the crew they hired to help unload here in Texas was not so great. They did not handle our items with the same level of care and one of the men seemed outright rude. His attitude, handling of our items and they way he spoke to my wife and myself led me to confront the driver about his attitude and told him if this did not cease immediately he was to leave the job instantly. I bought your crew lunch both in Arizona and in Texas. They were grateful for this except for the one worker I complained about seemed expectant of the food and became very demanding with his order to the point where I had to say to him "I am sorry to bother you, I just wanted to make sure you had food". the day after the crew left the unload in Texas I found a half eaten sandwich stuffed between the stacked boxes in our garage. I was not happy to have the potential of rotting meat hidden in our garage in 100 degree plus weather that I called the driver to complain. He was very apologetic but he knew I was not happy. There are items that were damaged, that is to be expected with any move. I have filed a claim and expect that the company will honor the promises made throughout the process. I expect a fair and equitable outcome for both. Overall, the process was good. I wanted to point out the trouble spots so United can address them and improve your service to others but I also want to point out that for the most part things were done as they should have been done. Very good job thus far in most areas.
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Henry was great when and if I have to move again I will be calling for him.
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On time, great driver and helpers
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The crews efficient and 'clean' in their work. They assisted me and each other well. I was very happy with them.
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people who came over to crate the big, heavy glass pieces (5' dia +) have done an excellent job. but they were not told to crate the smaller glass pieces, 2' dia+. when the movers from united/dirks came over on the day before the actual moving to pack/crate our furniture, etc, they could not do the small glas: "regulations", they said. so, i had to crate the glass (many pieces) myself in a harry. when i called to ask for more boxes by tomorrow, i was asked to pay $37/box!!!. i refused and found some material at home to finished the job. other than that, the movers, BILL AND KAY, have been highly proffecional, friendly and fast. our goods have been delivered earlier than be axpected and in EXCELLENT CONDITION. people who uncrated big glass did the excellent job too. again, Bill & Kay have been very helpfull & patient while unloading & placing the heavy stuff in the different rooms. overall, we're satisfied w/the moving.
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Our driver Shane was absolutely wonderful! He delivered on time, was extremely courteous and professional. Couldn't be more pleased! (Give him a raise!)
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Every thing went well. The Driver was exceptional. He went out of his way to answer our questions and and make us feel at ease on both ends.
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Received on time. Great service. Have used you twice.
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Moving experience was wonderful from start to finish. Professionalism at each corner! We received a competitive and fair quote in the beginning and appreciated the thoroughness of the quote experience. During the period before moving day, associates helped ease the process! Move out day was a breeze and extremely efficient. The same goes for the delivery day as well. We are very glad we went with United for our moving experience!
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The drive went up and beyond to help us out with our move. He was very helpful and did an awesome job. Logan is a keeper for United.
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Everything flowed really Smooth through out the whole procesd
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very profesionable. would use them again
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Everyone was professional and aware that they were moving our very life. Don made us feel confident and in control of everything. His leadership was excellent and worked well with all the guys. Organized and everyone knew their job well.
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Overall my experience was lovely.
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Overall experience was good. The things that went wrong were rectified.
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Great experience. Wonderful communication - called me with progress reports before I could even follow-up with them. Everybody was on top of their game!
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EZ and his partner were excellent, efficient, courteous and pleasant. They did a great job!
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The driver and crew were professional,efficient and friendly. Excellent service provided
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