Phoenix, AZ Movers Near You

Everything was very good except late 2 hours for delivery and 1 person on delivery team repeatedly claimed "not my job" - others on the team were OK.

Was a very good process start to finish. Everyone was pleasant and helpful. And thebbest value.

From start to finish I had the resources to use if needed and the support .

The over-all experience was good. The staff was friendly and helpful.

Entire move process was smooth due to an open communication process from the coordinator and driver

Very satisfactory overall and hard working crew.

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David Malugen the sales person was very kind and helpful. He did understood the items we were taking and his estimate was very close. The guys came with Danny the driver to pick up the load were also very kind and took care of items. Kristin Sweeney was wonderful and communicated in every process and advice and responded as needed timely manner. Luis the driver with helper unloaded the truck at destination and assembled the items and took every care in keeping boxes where it needs to go. Overall we thank you United Vanlines to help move with one less thing to worry about items reaching home safely.

We had the best driver in the fleet... you need to pay him more Kept me informed the whole trip

Dates for delivery were missed. Some damage.

Loaded on time, no damages, good unload experience

Awesome

Easy to use; efficient operation; fairly oriced.

My van driver was terrific! He was professional, efficient, thorough and fast. His two helpers for the load in were also great workers and friendly. There was one helper on the delivery and he was very nice but very out of shape and dirty. He tired very early in the delivery. Would be good to have documentation that the truck has been fumigated and cleaned prior to loading; the driver used his own Ryder truck.

once I was re-assigned to someone other than the manager who said she was "busy" things went well. There's no excuse for busy!!!!!

Both packers and movers were very thoughtful people to be around.

Good system in place. Driver Jeff was excellent. His assurances during the process was very help full to stay calm during the move process. Quoter David was very nice as well.

The initial contact and follow-ups were better than expected. We were very pleased with the crew who packed the van for our move though we questioned heavy boxes in our entertainment center. (Sure enough the console part of the center dividers was broken. The claim process makes it almost impossible to file the claim (pictures are very difficult in the area it is broken) The driver saw the damage. That should have been enough. Difficult to put a price on a part of an entire entertainment center since you can't replace just that part. The men who unpacked the truck and the driver were excellent and very helpful and professional.

The scheduling and follow up were better than we have had on any move. Everyone involved in the move were helpful and friendly.

Very good experience we got we will definitely recommend other peoples for service

The level of professionalism and follow-through across the entire company was truly impressive. Everyone we worked with from initial estimation through final unloading was conscientious and outstanding at their job.

Excellent experience. Both local movers in Phoenix and Illinois were great. Very careful in loading and unloading. Great customer service. Made my move effortless.

I was impressed with all of the staff that supported my move. Quote was very accurate, packers were on time, driver was great and communication from backoffice was exceptional.

I had a good experience for both loading and unloading, but not with the transportation itself. The loading guys were very professional and efficient, same for the unloading people. However, a few of my stuff got damaged during transportation and were unable to use. One of the boxes was missing. The insurance claim process was easy but the original insurance plan was not able to cover all the damage. Overall, I am very happy with my coordinator Heidi, the loading and unloading people. Just the transportation process ended up being a pain for me.

Every aspect of the move went very smoothly.

Little bit of a lack of communication regarding the delivery of our furniture.

very professional and on time

Good. Met my expectations

Professional & packed very well

We had a great experience with this move. Our driver Scott and his team on both ends handled our furniture really well. Scott went above and beyond helping us get packed up and had good suggestions making the process much easier. Also Debbie Cohen, our service manager, kept us informed through our move. She was very helpful.

I excellent guidance and support from Debbie Cohen. Our move involved about 9 months of storage which was handled perfectly.

The move was awesome the guys were truly professional

The agent in charge was terrific And kept on top of everything and the driver TJ was incredibly organized and got everything in the right Place as there were 4 stops.

very efficient and professional. provided quick and understandable answers to all of our questions.

A cross country move is stressful. United made the move less stressful by professional service and showing up as scheduled. The one negative was the lack of updates as to when my household items would reach me in St. Louis after it was shipped from Phoenix.

I had never hired a moving company before, so didn't know what to expect. I'll never move my own stuff again!

David and Irene prepared us to be ready for the packers. Jerry Ortiz, driver, managed the loading and delivery with professionalism and efficiency.

Debbie was a wonderful contact for questions. The driver was amazing!

Debbie and the team in Phoenix did an excellent job accommodating my schedule and working to find a solution. My wife received the goods in Billings, MT and was very pleased with the professionalism and courtesy displayed by the crew who unloaded the truck.

The packing and loading went great. The unloading also went pretty good

Great experience from the salesman to customer service and the driver went above and beyond his duty. Everyone was very professional they all made our life easier. Steve the driver really help putting us at ease. The care everyone gave was outstanding. I do believe the price was more then fair. Again thank you for making our lives simple. If you ever need additional works of thanks you may count on us. Thanks again Alan and Cindy Beicht

Very happy with all aspects of the move from packing to loading the truck to unloading the truck.

I give best marks possible.

Excellent set I e. Kept informed all the way through and the mi ets really hustled and did a great job .

I was pleased with the time frame in which my items were packed in the container and the clean-up when finished.

Everyone did a remarkable job. They were so helpful the stress of three moves in a month was totally gone.

everyone and everything was awsome

I have the following: Too much damage to furniture which I attribute to the person loading the truck who had to leave early and was rushing the guys, very bad. Some of the guys at origin even commented that was not good to have a guy leave early. I am certain that the loader is the one who is responsible for the scratches on the patio furniture as he came into the house and carried several pieces of the patio furnitIre himself. Overall the guys were very professional and good. Debbie Cohen is the best as she was on top of everything. Also, the helpers, packers were great on both ends.

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I was so thankful that during the extremely busy part of the moving year, United Van lines through their local company S & M Moving worked diligently to get us packed and moved on the schedule that was important to us. The packers were outstanding and the moving crew was as well. Not only was everyone extremely professional, but they were fun to work with during load in and when the truck was unloaded.

I thought the whole experience of moving cross country with United was a gift! Everyone involved was SO nice from Day 1!!! David Malugen, Lacy Eger were SO nice to deal with! They stayed on top of everything and were so helpful. Morris, the truck driver/mover was awesome! He kept me informed of dates and times for loading/unloading and he worked so hard every minute of our move! So helpful! And, the moving helpers were all great and worked so hard! My favorite was Ben, in Windermere, FL, who helped Morris with unloading. Awesome person, unbelievable hard worker and SO pleasant! I'm almost 70 yrs old so I appreciated everything all these people did to make our move as smooth as possible! Thank you!

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The crew made me feel very relaxed both loading and unloading. They were all very kind and made you feel worry free.

Overall very happy, although found things later that made me unhappy

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he driver John Torres was excellent throughout the entire move and packing along with his crew of John and Bobbie.

I can't say enough from the sales agent to the contact person Maria Lopez to the driver and unloading 3 items were damaged they're furniture so it can be fixed And the driver who transported my car I had a horrible experience when I moved from MI TO AZ This was Fantastic from AZ TO MI

I will probably rate all aspects of my move as 5, but in reality everything went exactly as it should, so this move was exactly how it should have been. I am not sure that is an excellent, it is as it should be and I do appreciate that. People were friendly, did what they said they would do, when they said they would do it. Nothing so far has been damaged, I am very satisfied.

All aspects were great. We haven't finished unpacking as yet, but so far so good.

the movers arrived at time designated and were very nice and efficient. Delivered my furniture on the day projected and unloaded efficiently

This move was the best move we have ever had ! Jeff Knox the driver went way and beyond to make everything perfect ! We not only had a great move but also gained a new friend ;) Thank you again for making our move a great memory ! ! Looking forward to Jeff stopping in for coffee when ever he is back around Atlantic Iowa ! Thanks Again , Darwin & Ylene Alm

I cannot say enough good things about Martin White, our driver. He really made what could have been a grueling experience, into a relatively pleasant and understandable one. He went out of his way to make our experience as good as possible.

Very organized and great customer service. Everything went smoothly and the crews were awesome. Considering this was a cross country move and stressful it was actually almost pleasant. It eased a lot of the stress I was feeling.

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The move went smoothly overall, from packing to delivery. Nothing is ever perfect of course, but there were a number of boxes that were not moved upstairs and they were heavy. Also, there were only three people on delivery, and only two really bringing goods into the house. Very interesting considering we've had as many as 6 on delivery before. But they were done in a reasonable time. I tipped them all so all should have received $40 cash and bought them lunch. They were all extremely polite and would not let us do anything they should be doing.

It went much better than I feared it might. United was on top of things every step of the way - had I known they would be so good I could have worried about it less! The movers on both ends were professional, courteous and were very careful with our belongings.

Great job managing our cross country move. We appreciated that everyone showed up on time and worked diligently. The measures the movers took to protect the floors and door jambs was first rate.

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