Rochester, NY Movers Near You

I felt as though I had a personal assistant in my move. Joanne was very prompt in responding and following up. I never had to worry about my household goods during the stress of moving.

Moving is stressful in general, but we felt less stress knowing our belongings were being handled by professionals. This allowed us to focus our attention to us making it safely to our new home without having to think about our belongings.

Everything went very smoothly.

Excellent experience with United, especially the team in Rochester NY. They did excellent job in helping me kick off the whole moving process, following up with me and the moving crew was very professional. We really appreciate their efforts.

My movers on both ends pick up and delivery were awesome ??

The fellows on both ends were friendly, worked hard, and documented everything that was loaded and unloaded in/from the crates.

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Everyone we interacted with from United Van Lines was very friendly and professional. Overall, very happy with the experience.

Straightforward and pain-free, but packers talked about lack of training initiatives that is somewhat concerning--one non-driver employee in the packing company has training for kitchen items (dishware etc.). Most of my stuff was packed well, but evidently someone else got ahold of a set of dishes and packed them extremely poorly--all were broken. There were a few other minor damages as well, both small items and furniture, but for the most part everything was good.

Awesome movers. Very friendly, polite and responsive to any of my questions. My supervisors were very helpful and explained everything very clearly. No issues at all.

Extremely friendly and professional. At every stage we had the feeling our interests were the highest priority.

I was hopeful for an easy move from NY to NC...but there were issues every step of the way. The initial moving crew took smoke breaks every hour. The delivery crew tried leaving without fully finishing the job. Our representative way over-estimated the weight of our move which cost us thousands. Then when he offered a good faith credit, it never happened. Finally, we did not receive all of our belongings. Of course the search turned up nothing, and I was so tired of the whole process I didn't even complete a claim for the missing items.

Excellent experience from start to finish with friendly knowledgeable people.

I used United for 2 other moves and all the people were very professional. Everything was packed well. The lead person was very knowledgeable. The crew was on time and because of a hill, they had to move items between two trucks. Everyone worked hard, even in very hot weather.

All crews are very friendly and kind and very professional. Appreciated

Packers, loaders, and unloaders did a good job and were very courteous. Only complaint is that random things from different areas of the house were put in boxes together, making it difficult to find everything when we unpacked. Actually, we are still unpacking and haven't found a few things, but I assume they will turn up in one of the boxes from other areas of the house. Also, was not happy that delivery was made one day outside range we were given, especially since we booked the move three months in advance. But, in the end, that was only a minor glitch.

Easy, all people knowledgeable and friendly, provided quote, all went as Scheduled, delivery made. I will check for quality once I get to my destination in the fall.

United was the only company of 4 we obtained estimates from that had a guaranteed delivery date for an out of state relocation. Everything arrived undamaged.

The moving staff were unfailingly polite in somewhat difficult circumstances for the delivery. Difficult to fit everything into the space available in the new apartment. My mistake in moving too much stuff.

Exceeded our expectations. Professional from inital estimate, arrival to load and unload and Joy in the office was an amazing contact all through the process.

Matt and team were very attentive and professional. The follow-up from them post move to ensure we had all of our belongings was above and beyond.

Everything went very well. I loved the website that was created for us and the resources on it. It really helped us make the move easier. Also, the people were so nice when I asked what felt like a billion questions. I really appreciated it all.

They were always in contact and responded quickly to calls and emails.

From beginning (Rob G.) to end (Sam and his crew) our experience was outstanding! I could not imagine anyone doing a better job! Our homes and belongings were handled with care.

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There were a few thing that didn't get packed, so the mover wasnt happy but took care of everything with a smile.

It went smoothly and easily with no glitches. No damages and everything arrived on time with great communication all around from estimating to delivery.

Movers did an excellent job of packing and unpacking. Movers were courteous and polite. Packing materials were removed after delivery.

Both the packing & moving phases went smoothly. Crew was there on the dates/time agreed to, delivery at final address also on the day and time scheduled. Crew at both ends accommodated last minute requests.

Pickup and delivery went as scheduled without any difficulties.

all activities involved in the moving process were completed thoroughly and without any problems.

The movers were on time, efficient and pleasant. However, several items are broken or damaged.

Flawless and professional, despite having had to move in the midst of a winter storm.

Couldnt be better. Excellent driver, coordinator, movers

Everyone involved in the move was supportive and helpful, which helped make for a positive experience overall.

Excellent communications, timely responses, courteous interactions, good monitoring and follow up, met committments, no surprise charges, helpful with packing materials, competitive pricing.

It was a great experience and would recommend them to others

Great job as always! Have used you at least 3 times prior.

It went smooth and easy. Joanne and Brian at Corrigan Van Lines were just great.

Both the loading of my belongings and the delivery were done in a very professional and friendly manner. I was very pleased with the service.

Everything went great.

The two drivers and the local crew were polite, effective and friendly

Matt the driver was excellent, very organized and communicated very well

Everything went smoothly

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The crew was friendly and professional.

The teams were great. Frankly before I met Brian, I assumed moving companies were outside of my price range. The service I received was worth far more than what was charged. Would use you guys again any day.

My move was seamless from beginning to end.

I have moved 5 times within the past 4 years and my most recent move (in which I used United van lines) was by far the smoothest and easiest. This is a fantastic moving company. They are responsive and professional. Although my tv was broken when I arrived they responded to my claim immediately and reimbursed me without any hassle. I will definitely use this company for any future moves and recommend them to anyone who needs a moving company.

Would move again in a heartbeat if Russ was going to be our driver! He is so organized and personable - he was a pleasure to work with.

Unbelievable quality service and professional team

Overall very good.

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Absolutely Perfect from start to finish!!

transit time longer than originally told

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My husband wanted to do our long distance move himself to save money. This was absolutely worth every penny spent.

United staff, very patient with our changing schedule. We had to change move out & move in date. Can't say enough about the flexibility & consideration.

Everything met or exceeded expectations

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Overall the move was easy. The time needed to get my items to me took longer then what MY expectations were but that was MY assumption. The coordinator was very accommodating. I rescheduled multiple times and was not given any negative comments.

The driver,Rich,and his 3 assistants did not have all the correct information when they came to my house to load my furniture and belongings. This included the amount of mirrors to be packed (4) and glass shelves to be packed (8). However, all turned out well in the end and they all did a professional job and left the floors clean and did not scratch the floors or tear up the carpeting. Once in Florida, my belonging were delivered on 12/26/17 with just the driver Rich, and one assistant. Both worked hard all day to assemble my bed and dresser mirror, curio cabinet, dining room hutch and baker's rack. Again, they did a great job and were careful with the laminated floor which was brand new.

Made the move easier. The gentlemen showed great care with our belongings and our homes both loading and unloading. They were courteous and helpful. Nothing was broken or scratched. They went out of their way to make sure we were satisfied. When loading the wind chill was 9 degrees and they just got the job done. We were very satisfied.

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The Driver and his help were pro's and treated our household items with care.

United Van Lines made our move so easy. My husband and I would have never been able to make a long distance move without them!

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I have never had a big move before. The process from packing up to unpacking was made as easy as possible.

I was very pleased with the quality of service. United had a set price, and took very good care of all of my household goods, not damaging anything. They were efficient and kept me well informed.

Great service met all expectations

i had no problems all

We have moved across the country 4 times, in addition to other regional moves. This move, our experience with Corrigan, our coordinator Joanne Onderdonk, and with our driver Matt and his crews on each end, was the absolute best we've ever had. We've had some other good ones, too, but this was amazingly smooth, worry free, and professional - the best move ever.

The driver was very helpful from start to finish including timely delivery. I am highly satisfied with my experience.

Great communication from all parties. Mover Mike was amazing. Had no breakage or issues. I will be recommending Corrigan and United to everyone!

Every contact was professional.

Over all the experience was very good. All possessions were delivered in good condition. Unloading had an issue which will be addressed later in the survey.

Our interstate move was estimated, coordinated and executed in a most professional manner. Everything occurred on schedule, from the day of loading to the day of arrival at our end point. The driver was point to point. While this may not occur in every instance I do believe it provides great peace of mind. The loading and unloading crews were very professional, neat appearance and were friendly. All of our goods were delivered without damage to the goods or the dwellings. At the time of this writing I believe there is nothing missing or unaccounted for. Overall, this move was as perfect as one could possibly expect.

Overall it was very very good.

Everyone was super nice and did a great job.

Entire move process handled very professionally

The Rochester staff were especially wonderful, including Rob and Joanne but espcially Doug! Doug was a delight.

Great team to work with at Corrigan. We had one small problem with a piece of furniture that was damaged but repairable. We filed a claim and the issue was resolved quickly and professionally and to our satisfaction.

This was my second move with Corrigan. Both experiences were excellent. Staff was both professional and responsive. Great team and great service.

Rob the sales rep was outstanding. JoAnne the move coordinator was great. The packers in Rochester were good. The loading crew was exceptional. The challenge was 12 days late on delivery and delivery day it took 6 hours to unload truck. Only one laborer showed up (he was great) but truck driver spent a lot of time on phone trying to correct issues caused by his delay. Overall terrific team from beginning to end. Hard to give a 5 when so late on delivery.

The service is really really good. I recommend this service everyone I meet. Great staff, they were very kind and handled everything with utmost care. The customer service team were very flexible and delivered the both goods and care exactly how we needed although we had to change the schedule and drop off points. Definitely , one of the best team any one ever would meet.

Loading and delivery were on schedule; no problems on either end

Move went smoothly. Staff very courteous & very organized. They handles our household items with great care. Definitely would recommend your company

We received excellent service from the sales rep, the office personnel, the driver and the staff loading & unloading!We would definitely use United Van Lines again.

Overall move experience was good. Staff were attentive and responsive to concerns identified

United (Corrigan), gave us accurate and timely advice and estimate for our move. Everything about our move proceeded as described beforehand, without exception. All personnel every step of the way... estimate, planning, packing advice, moving day was extremely helpful and professional, making the move as non-stressful as possible.

From the first phone call to the unloading of our goods everyone and everything went exactly as expected. The professionalism and courtesy of all staff members was greatly appreciated. The follow up was timely and we knew exactly what to expect during each process.

follow up and on time committment was very important for me.

The customer service provided by Joanna and the rest of the team has been great. We have been pleased overall, the problems have been crushed boxes that did not result in much damage. Thank You

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The move was handled in a very professional way at both ends. This move was made easy by them keeping us informed of progress and delivery time.I loved the way each item was marked and listed like 1 though 100.Made it easy to keep track.

From start to finish it was an excellent experience. The people that I had contact with made it as pleasant and unstressful as possible.

The moving experience with Corrigan / United far exceeded our expectations. The driver and movers on both ends were extremely courteous, friendly and professional.

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