September 20, 2018
We used United previously and therefore had expectations were kept, prompt courteous service from the original estimate to the debris removal. The packers in CA did an excellent job on the sending end and the Delivery Team here in CO were a great group to work with. There was one area of concern, the initial shuttle movers were not performing well, they had to be reminded regarding covering floors and showing more respect for the High Value rugs that were being shipped. All in all things went well we are missing several small items which can easily be replaced and only one item was damaged, a not well liked fake potted plant.
September 17, 2018
It was a satisfactory move. There are a few thing that I think should have been included when they delivered the furniture
September 11, 2018
Overall move experience was a 10 out of 10. Everyone I came in contact with from start to finish was professional, friendly and concerned about all aspects of my move.
September 6, 2018
Everything went extremely well. In fact, what could have been a very exhausting day turned into a fun one. The drive, Bryan, was super as was his helpers from the local United/Mayflower facility here in Klamath Falls.
August 29, 2018
Our Coordinator (Chris Evans) was excellent. Travis our Driver was amazing.
August 22, 2018
The move was really easy, especially compared with my last out of state move with a different company. My move coordinator Connie Martinez was incredibly communicative and made sure I always knew what was happening. Both the pickup team in California and delivery team in Washington were professional and courteous, as well as quick and efficient. In my previous move I had items damaged in transit. Absolutely nothing was damaged upon delivery this time working with the companies coordinated by United.
August 20, 2018
The movers were exceptionally professional, efficient and early(!). I hate moving but if I have to again, I would definitely call United again.
July 6, 2018
Generally very pleased,with one major exception - We were not informed as to when the movers would arrive and had to race up to our destination not able to oversee the unloading.
July 2, 2018
Christine Evans was a "rock star" through our entire process. This is the best move we ever had and we've had quite a few.
May 23, 2018
Overall it was good. Most of my stuff arrived on time, and none of it was damaged. The local movers overall seemed professional and capable. The windows for pickup and delivery seemed more like suggestions than actual guarantees though, and auto move wasn't great (5 days late with the delivery window pushed back twice). Overall good though, would book again if I didn't find a cheaper option (this was super expensive)
May 23, 2018
Overall, the move was fine. I think the boxes could have been in a little better shape. Many were damaged. You could tell they were fit into very tight places
April 9, 2018
This was my first cross country move and United would be my mover of choice again if needed. I loved working with Ed (driver) at both the pick up and drop off locations.
March 27, 2018
From start to finish, every part of the move went smooth
March 9, 2018
My experience with King Moving Co, from beginning to end,was excellent. Steve Hyman, moving consultant, and Troy, the driver of the moving truck, gave me a sense that every thing was going to be handled with care.
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March 7, 2018
It wasgreat and done very well. Everyone was very professional I got the job done quickly or than I expected
March 7, 2018
Carlos and the packers and movers he had with him were awesome. They worked so hard and were polite. We had a great experience and appreciate the peace of mind that you provided to us during this stressful time.
March 5, 2018
From the help prior to the move date to the drop off I was impressed by the though and professionalism that went into the move
March 1, 2018
Everything was fine until the truck picked up our goods and then delivered it. Lost boxes, lost items with no solution.
February 13, 2018
A great experience on all counts. Although still working on a few breakage/damage claims, everything went smoothly.
February 12, 2018
Great customer service
February 7, 2018
All the movers were great. Very helpful and fun with the stress of the move. I would hire them again. (Do not plan on moving for a very long time)
January 29, 2018
My driver, Jeff Sullivan, is what made the difference between a good move and a not so good move. We made some packing mistakes and things were damaged. However, again, the driver took complete charge and did an amazing job in both hid duty and his outstanding customer care.
December 27, 2017
Frank made us feel at ease right
away. Very professional.
December 11, 2017
My overall experience was pleasant and seamless. This company made what could have been a very stressful and hectic time, rather simple and straightforward.
November 16, 2017
Timely
Good customer interactions - estimate and movers
Good updates on appointment, progress
November 14, 2017
Sharon my coordinatore, kept me up to date with emails
November 7, 2017
I found the driver very easy to work with.
October 24, 2017
The whole team was great, from the driver to both loaders and unloaders on each end.
October 24, 2017
Moved from Los Angeles, California to Orlando, Florida. Our move was absolutely perfect from beginning to end. No complaints, we would definitely use United Van Lines over and over again! If you hire them you will not be disappointed! They quoted us a price and even though our move weight was higher than estimated, we did not have to pay extra. They honored our original quote. Roger was our driver and all I can say is I wish everyone in the world was as positive and upbeat as he is!
October 19, 2017
The driver was on time and very nice
October 10, 2017
I needed a professional that understood the long distance move process. That's exactly what I got
I felt it was $400-500 over priced
September 27, 2017
Danny was great and the crew did a good job in getting us moved
September 18, 2017
Gordon, Paul, Sharon all made my move go seamlessly. Moving on from the front team, my driver Freddy and his crew were incredible.
September 16, 2017
The employees I spoke to on the phone were all friendly, courteous and helpful. But I feel the estimator way over estimated what was to be shipped. Because the shipment resulted from the death of my mother in another part of the country, I was not present at the estimation, and had to rely on what the estimator stated. I paid based on what he put on Survey/Inventory. But there were numerous items listed that either didn't exist, or were not shipped. When I called to discuss this, I was told "Sorry, you signed a contract".
September 11, 2017
The home move experiment with United Van Line from Orange County to Sunnyvale was pleasant and cheerful. The operation team from United were very professional and kind, they delivered earlier than what they committed, also the price is affordable. ALL GOOD!
September 11, 2017
The young men who moved my belongings were friendly, helpful very fast and very professional. This was true at both ends of the move. The driver contacted me to let me know of any changes in the schedule. Also, with the exception of a couple of glasses, nothing was damaged in the move.
September 11, 2017
Move went well, was on time. Nothing scratched or broken. Everybody was helpful and cheerful. Great bunch of guys.
August 31, 2017
The move was all because of the great service and personality of Jason and his teammate.
August 21, 2017
The movers were hard working, skilled and helpful.
August 21, 2017
My move went perfectly! Kiki and his crews were amazing. Everything arrived and not a thing was broken. Kiki inspired confidence from the moment he got to my house. I was completely relaxed in the 10+ days my possessions were on the road.
August 7, 2017
I have moved more than most people - 9 years in the Navy, 11 years at Pfizer Inc - and in most respects, this was a wonderful move. I specifically chose United over the local United and North American franchises based on the salesman's discussion of experience in moving fine art. Unfortunately, the packers wrapped oil paintings in paper (I should have been watching, but I didn't know). Now i know that absolutely NOTHING should touch the surface of an oil painting - not paper, not bubble wrap, NOTHING. My most valuable painting was wrapped in paper, which then stuck to the oil surface, causing minor damage to the painting itself.
August 2, 2017
The move was made easy by great communication from the contracting company and the driver.
July 26, 2017
Packing of items - we had several Disney collectables we had the movers pack for us and many of them sustained damage, I believe due to the way they were packed - small parts were not protected with proper wrapping. Men were very nice - no complaints. Pick up and packing of items in containers. The gentlemen were very nice and efficient and appeared to know exactly what they were doing. They were very professional. Delivery of items - while the men were very nice they seemed to have difficulties brining in out items, they swore on several occasions and when instructed where to put certain boxed they did not oblige. They seemed inexperienced with moving large furniture (my couch) and they ended up dropping it and a leg of the couch went into the wall and made a hole. they also damaged the door jam and scraped the floor. there is white paint on the couch and a slash in the bottom of the couch.
July 21, 2017
Over all it was an ok move. Things went pretty smooth. Was it perfect no, but it wasn't a super horrible experience either. So far we've found several broken/damaged things which is frustrating to say the least.
July 17, 2017
Steve was quite helpful with initial tour. Dexter was great at both ends of my move
July 12, 2017
Paul McCaffery, Tiffany Butcher and all the movers involved were exceptional!
July 11, 2017
Overall the experience was very stressful but your people were very helpful. They did evrything they could to help. I have no complaints about anyone. Tiffany Butcher was really helpful thru the whole move.
July 7, 2017
The move was a good experience. The packing, loading, unloading, and sales teams were very professional and on top of the move. Will definitely use United and King Relocation Services for future moves.
June 18, 2017
Great packers and loaders, enjoyed working with Christine and Tiffany; good follow through from Tiffany.
June 13, 2017
Everyone that was involved was excellent giving great service
June 6, 2017
The Movers, from my initial home to my new home, were all very professional and handled my items with care!
May 27, 2017
All aspects of the move was smooth and stress free.
Very professional, good natured and easy to communicate with. EXCELLENT Drive and assistants on both ends. Small delay in delivery and made no difference to us. Again EXCELLENT service from quote to delivery. Very pleased and would definitely recommend your company.
May 17, 2017
Everything was great. The only thing I would recommend is not taking apart furniture. My table was taken apart and once put together it now wobbles.
May 8, 2017
Rocco, Virginia and team made my move from LA to San Jose an excellent experience!
May 3, 2017
Overall 9/10 - getting my quote was easy and the quote was the most realistic/reasonable I got, pickup was efficient, transport took longer than expected as my stuff went to a holding facility first and the truck broke down, and delivery was efficient as well although some things arrived broken.
April 24, 2017
King relocation help pack my home with most to storage and some to temporary apartment. Then 3 months later move it all to Florida. This is the 2nd time in 6 years I have used King. Everyone from sales, operations, administrative have been wonderful. STEVE Komorous is outstanding as well
March 28, 2017
George Hume has moved us 5 times over the years locally in South Orange County. We have used United to store our belongings. This is our first long distance move with United but I would use them again in a heart beat. Other then a few broken or damaged items of furniture in the moving truck everything else went smooth.
March 7, 2017
own concern about impact on furniture when unpacked and placed into public storage and then taken out 7 months later by same Company are bein g confirmed. quite a bit of damaged in terms of scratches, broken furniture and glass, will be several days before full assessment can be made. Note that p expressed concern I August when shipment was made from Tennessee.
March 6, 2017
The whole experience was fabulous! No Stress at all. From the packers to Mark the truck driver...would totally use them again!!
February 22, 2017
Our move from Los Angeles to Virginia Beach, VA went smoothly.
There was some misunderstanding
about a crate for the grandfather clock but we had prepared the clock so without the crate, it was fine.
The men packing were thorough and
careful. I give extra credit to the packer in the kitchen. He didn't complain at all about the sizeable amounts of dish and glassware. Everything was fine when unpacked. We still have boxes to unpack in the
garage which I hope will be fine.
February 16, 2017
Rick our tem leader and driver was great! Both crews in CA and TX were super fast courteous and on point. We could not have asked for more.
February 10, 2017
The packers did a good job, in a timely fashion. We were especially impressed with the loading of furniture and the extreme care in wrapping and caring for furniture. shipment arrived safely, in great condition and the truck driver was an exceptional, dependable leader. Thank you United Van Lines.
February 8, 2017
This is the second time we have used your company to move us. First was a local move the second was across states. Our sales coordinator Christina was great and very knowledgeable. Your movers and drivers were the best. Professional, caring and courteous. We were a little discouraged when we were asked to pay another $1600.00 for the shuttle that was needed when the truck arrived with a low belly and would not fit in the driveway because of speed bumps. We refused to pay as we were not aware this would be an issue and should have been addressed as part of the intitial walk through when quoting the job. Overall very happy with the move and movers who were excellent.
February 3, 2017
The packing effort did not go as well as expected. There was virtually no stretch wrap used for anything. Therefore many items were not wrapped as well as I would have liked, especially the grandfather clock. We are finding much in the way of poorly packed items as we unpack and get settled. Damage, spilled contents, bent and missing items (pegs for two cribbage boards). Many boxes were filled with excess paper causing the weight of the load to exceed expectations by over a thousand pounds. They did not listen and this caused some frustration and we had to stop one man loading items with open doors wrapped only in a blanket. All-in-all we are somewhat dissatisfied with the move. We have submitted one claim and more may be coming.
January 30, 2017
It went very smooth! Rocco was awesome and packers/unloaded worked very hard.
