Columbia, SC Movers Near You
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Local Columbia, SC Movers
Established in 1938, Nilson Van and Storage is one of the oldest and largest family-owned moving companies in the Southeast with six regional offices serving communities in the Carolinas and Eastern Georgia .
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28 Customer reviews for Nilson Van & Storage - Agent for United Van Lines
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The estimate was fair. I appreciated the company came to my home to complete the inventory and the estimate was binding. The movers on both ends were thorough sand careful. Theresa, who was my contact with Nillson was very helpful. The only hiccup was the length of time we waited for our furniture to arrive.
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Everyone at United I interacted with was highly professional and provided excellent Service.
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Overall pleased with our move with United. Coordinator, driver and crews were very good. Merchandise was packed very well and nothing broken upon arrival. The crew in Salt Lake City was exceptionally good...expedient, professional, careful and enjoyable to be around! My only complaint would be in the rush the packers were under at departure locationbecause of lack of adequate timing in which to pack the house. Several boxes were not labeled and that is frustrating as a homeowner unpacking. Theresa and Larry are to be commended as main customer contacts...both very diligent and professional, courteous and helpful.
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Everything went well, especially for the move being 1900 miles.
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Overall, from Moving Consultant, Robyn Woeste to our Move Coordinator, Theresa Barton, to the Driver that pick up our things in SC, Jeb our experience was a very positive one. The only thing that tainted the experience was the Delivery Driver, Marco, who was 2.5 hours late. He did not call us to give us an update, but rather called his helpers who were waiting outside our house. I understand his claim that there was a traffic issue on I-4 in Orlando, however, having traveled that way many times to visit my husband's family, I can assure you that there were many other routes he could have taken that would have had him here in the alloted time. When he did arrive, I believe he did as little as possible to help the Laborers unpack the truck and put things away. He was the single reason I could not give you an Excellent on this.
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arrived on time, did excellent job
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I enjoyed the at-home consult and constant communication about what to expect step by step.
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From the people who packed to those who loaded and drove and delivered all the furniture, i could not have asked for anything better.
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Move went very smooth, got goods delivered earlier then promised
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In general the move went well. The scheduling and execution aspect could have been better. Both the packing of the house and the execution of the CMS aspect were both delayed by 1 day due to scheduling issues. We were also frustrated by the driver availability issue to move our household goods which generated unnecessary stress. In the end it did work itself out. We did incur material damage which we will now have to deal with and hopefully this will not be a overly frustrating experience.
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good
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Other than the time to arrive (which I knew about in advance) everything about the move was great!
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great
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professional people and move.
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Mostly positive experience. Packers did not have some needed supplies resulting in hanging clothes stuffed into boxes and requiring dry cleaning upon unpacking. Arrival time of loaders and driver not coordinated. Packers, loaders and driver all very professional with good attitudes.
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The entire process was great! Theresa B and our driver Bill were the best. We have moved across country 4 times and this was so smooth, great communication and a pleasure to work with your team.
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There were three aspects which I experienced during the moving process. The first involved the person who did the initial estimate. Although I'm not certain, I think his name was James Brightly. We had three estimates from different moving companies and Mr. Brightly's professionalism, knowledge, and general attitude were a deciding factor in why we chose your company. Additionally, the administrative support we received during the move was excellent. I spoke with Ayla a number of times and felt she was helpful in every way as well as positive and friendly. However, our experience with Tom was the most impressive overall. Tom was exceedingly competent in all aspects of our moving process. He was especially reassuring during a stressful time for us. The high level of his professionalism, understanding, and guidance during our moving process was well above expectations. I believe Tom should be recognized for his excellent quality of service in representing your company.
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Had a minor set back due to the injury of a driver. Overall a good exoerience.
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