Orlando, FL Movers Near You

mostly positive but, one box (#88) was lost in transit. It was marked incorrectly as shoes, all of my shoes are accounted for so I have no idea what was lost and therefore cannot file a claim. Also the shipping agent chose the last day of the delivery window to have my goods delivered without getting my consent.

The movers went above and beyond my expectations. They were great!!!The hardest working guys I have ever seen. Awesome.

all aspects of the move were exemplary

The whole experience was exceptional. Cheryl was very responsive on the logistics and Jeff and his team were awesome on packing, loading and delivering.

Everyone involved in our move including our move coordinator Becky, trio of packers Ann Marie, Mike and Jay, driver and team of loaders and unloaders performed a phenomenal job. Our furniture and belongings did not sustain any damage.

Overall, very satisfied.

Excellent. Although I never plan to move again, I would recommend this company again.

The packers in Florida from Orlando were great!. The unpackers from Springfield, MO were great. The 3rd party companies were great. The AV companies were very good. The truck driver was great. The company that delivered our second shipment were great. The estimator of shipment was poor as our shipment was right on with packages and weight, but the 2 shipments on the truck were poorly planned. The loaders were just ok in FL, as they took 2 beers out of our fridge without asking and drank them. These beers were special gifts to my wife, as we are not big drinkers and had meaning.We are thankful you got the 2nd truck there in time. Lastly our customer Service coordinator was fantastic and the lady Jenny Craig who helped her the week she was on PTO.

The best moving experience we have ever had! The communication, the ease, the timeline, it was great!

I was very impressed with my drivers, Ramon and Samuel. They were professional and efficient. My experience with the contact person, Haylee, was inadequate. She did not respond to phone messages or e-mail questions in a timely manner. Ariel was helpful when I couldn't reach Haylee. Patrick was reliable as an estimator.

From the very start with Patrick doing the estimate and all the communication throughout the various steps of the move, I couldn't be more pleased and always so professional and friendly

Joe Clark was great. He was very friendly and helpful during the move

The move was smooth from beginning to end. Patrick was amazing. Hayley was awesome. The movers in Tampa and Seattle were very fast and efficient and knowledgeable. Very professional and courteous. I would definitely recommend and have already recommended United to some people that I know that are in the process of doing a long distance move from the East to West Coast like I did.

THIS is my second long distance move with United in the past two years. THIS second move was a lot easier. First, the sales rep, Rick Locke, was exceptional. I think he went out of his way to help me with my questions and to even show me how to pack some very fragile items. Not everything has been unpacked yet but I have confidence that my clay pots have arrived safely. As far as the movers, they were great. I liked working with the driver, Hercules, because he was careful with my stuff and very caring. He brought along Joe and Michael who also worked very hard. I cannot remember the name of the Florida mover but he was great too. All of them really worked so hard. I don't know how they can do one move after another. It must be exhausting. I hope they are well compensated. Another thing is that I moved back to a rural town which is unable to accommodate an 18 wheeler so they had to do a shuttle. That takes a long time.

My overall experience was confidence. Having the same driver pick up & deliver my belongings gave me the assurance of receiving all my boxes and furniture.

The loaders at the origin and at the destination were excellent. The Hilldrup office girls need a little jacking up. I gave Haley specific instructions for the movers to get into my gated community, had her read them back but she did not follow through. Called Hilldrup to give my destination cell # but it was not given to the Drivers. They could not get a hold of me as they were given my old land line # that I had just vacated. I had also given Hilldrup 2 other “reach me” numbers. Only a floor lamp was broken so it was a good move.

Smooth and easy every step of the way.

The move was the least stressful move I have ever had. Everything arrived on time and nothing was damaged. Excellent service

The whole team kept me informed and responded to all questions in a timely, polite manner. They were respectful of me and my belongings.

Everyone was fantastic, from the packers, to the loaders, led by Tom, (our truck driver). Chaundi was great with follow up and keeping us advised. Have moved long distance many times, and this was probably the BEST.

everything about the move went very well

Survey, load, and unload all went very smoothly and were all handled in a professional manner. Our driver was flexible with delivery schedule and worked to meet our needs.

excellent. prompt responses to questions, good coordination, movers very courteous and professional

Having 4 previous moves with major van lines, which were all very good, I would rate this move far above all others used. If your score went to 10 I would rate yours a 10 plus. Not all unpacked as yet but so far great...

Everything went well at both ends. Only 1 item was broken (two small stool legs) and we glued and screwed them back so it is useable. Not a big enough item to post a claim with the company.

Generally it was an ok experience with United Van Lines

Move was pretty much carefree. I will say that one of my crates was beat up pretty badly on the transport and a few of my items came out of the plastic containers they were stored in. My main concern was that a proper inventory was not done for my gun as I was told it would be. The movers were to open the box so that I could ensure the gun was in the box. Luckily it was, but this could have been a major problem if it was not.

Except for damage on delivery, lack of competent unloaders and arrogance of driver I would have said excellent - Packers were great - loaders who did not like driver were polite but frustrated with driver who belittled and yelled at them.

Drivers and their staff were courteous and helpful. Local company contact was positive, answered questions and provided information. responded when asked for return calls.

Excellent service at reasonable price.

It went great with on time pick up and delivery. The employees were very nice and polite.

Very professional from start to finish.

Overall was good. Lack of adherence to time schedules was a problem on both ends. Tampa end of move was good otherwise. PA end of move ended fairly well but had some glitches.

Overall, I found my moving experience to be very stress-free. I am pleased with all aspects of my move.

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Everyone I dealt with were highly professional and courteous. Driver and crew were very professional in their packing and load out.

All interactions with the team have been extremely professional, efficient, and friendly. Moving is always a stressful time, but everyone at Hilldrup made a difficult process much easier. I hope there's a way for you to share this with the driver and crew - My mom accepted the delivery for me in St. Louis. She informed me that the delivery was very complex and the weather was unbearably hot. Not once did the driver or his crew complain about anything. They were extremely pleasant even with the challenging conditions. She shared with me that she was incredibly impressed with everyone. I would not hesitate to highly recommend Hilldrup.

Overall it was good. Disappointed with the packing portion. Several items damaged because of poor packing. Not happy with the labeling of boxes that made finding specific things like bed linens harder than it should have been.

In general, we are very pleased with the move. However, during unpack, in spite of stressing the fact that we are a couple elderly people and that consideration would be appreciated. One of the two unpackers was not very helpful: rushing and wanting to leave without completing the unpack. We were very disappointed. Also there were some damages which are not uncommon.

They were cordial & helpful and did a good job packing. However many of my furniture's legs were scratched and table tops were damaged.

The driver who picked up our belongings and delivered them to our home in Minnesota was fantastic. If we move again I want him to be our driver. Great guy and terrific job!

We had a great experience. No complaints.

The driver, packing crew and most of the unloading crew were great!

I was very impressed by the professionalism and attention to detail by the entire team. The move was the best one ever for me and I have made several long distance moves with United. Patrick Spiegal who handled my move estimate was very responsive when I had to delay my move by 2.5 weeks due to a delayed real estate closing. Chandi Parham who was my move coordinator kept me well informed through the process and called after the delivery to make sure that everything was satisfactory. My movers Joe and Taylor in Florida and Tim and Avery here in Georgia did an excellent job and were very professional. I have not discovered any damages so job well done.

Sales rep who came to my house was awesome! Answered countless questions. Always quick to return calls etc. jerry the driver was awesome. Great guy to work with. So overall experience was great

Communication was good; there minor issues that occurred but were corrected in a reasonable amount of time.

Overall a great experience with a complicated move of 2 homes and a business storage unit.

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Price paid was price quoted. Moving crew was professional, efficient and courteous

Our packers were the best! Movers were friendly but ended up taking a long time to receive our property. Driver's sister passed away, which is understandable but no other driver was assigned.

Move was great. they were careful with our stuff and were very helpful.

We had used Hilldrup in the past (7 yrs ago moved from VA to FL) and got exactly what we expected...a GREAT, organized move at a competitive price executed by PROFESSIONALS!

Was happy with everyone and everything except the cheaper tape y’all are using

Packers were great...efficient and very careful of my Mother's things Movers delivered items as requested and were helpful placing items as needed

They were very professional. They were on time and dates of arrival at final destination were right on. They are very efficient.

I'm very pleased with the overall move experience. The movers were well mannered and professional and handled our possessions with great care.

From start to finish the overall move was very good.

Everything was handled very well. From the estimate all the way through the actual delivery. All the people who were involved were very professional and courteous.

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the guys came in they packed and loaded very efficiently and very professionally

Icouldn't have been happier with the gentleman that moved our things. They were professional, polite, did a fantastic job packing and unloading. Best move I have ever had and we used to be in the military!

I am very satisfied with how my move went.

From the moment we met Patrick and coordinated the relocation with Chaundi was an excellent and pleasant experience. The team that picked up our belongs from Tampa to those that delivered to Vineland were extremely professional and courteous. Thanks again for the "smooth move" and we will definitely recommend to all.

The mover was on time. Things were packed carefully. Nothing was broken.

Each United Van's representative was great to work with. They were responsive to the questions from all of family members impacted by the move.

Rick Locke, our estimator, and Chaundi Parham, our relocation counselor both from the Orlando, FL office were very helpful from the very first day we signed our move agreement with United to the day of our move and then Chaundi followed up twice after we got to our destination. Both were very knowledgeable about the questions we had and were available to us 24/7 if we needed them. I would consider both of them a big asset to United.

This move was impacted by hurricane Irma. Everyone involved worked very hard and went out of their way to make it happen. Excellent customer service is a rare commodity these days.

This is the first move I've ever made so I can not compare it with any previous experience.

the move experience was made as easy as possible because you took care of every detail and any problem that arose. From the packing to the delivery every person was helpful and respectful.

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I've used United for a previous move in 2015 and was very satisfied. This most recent experience has been less satisfactory. The Orlando-based movers arrived 2 hours later than the original stated end window. They also didn't take the usual care to avoid breakage (a bookcase was broken) and when I asked it be disposed of they said it would but it showed up in Minnesota. They also broke a laundry hamper that wasn't properly broken down. The Minneapolis movers arrived earlier than we could access the building and elevator. While this impacted me less it was probably frustrating for them the times weren't properly communicated, despite mentioning this on at least two occasions. In short, it is going to make me take a fresh look at moving companies when the next move occasion arrives.

Generally good. Crew was efficient and well organized, and placed items exactly as directed. United packed up everything and I was drowning in packing paper for a couple of weeks (70 boxes). Paper overkill. Some items didn't make it here. I brought way too much stuff but that's 20/20 hindsight. I'm an old woman and I was amazed at how I dealt with boxes piled up to the ceiling. Took me a couple of weeks to deal with everything.

The men were respectful of my things, courteous to me, and went above and beyond to make our experience a positive one.

Overall it was very good except for the boxes that got smashed. Luckily only three glasses were broken.

From the start of loading the truck, and getting our house goods delivered, United was there 100%. Everyone was friendly, professional. I hope I never move again, but if I had to move, I would call united!!! Thanks everyone at United!!

Very satisfied with move, especially with the driver and his helper who went out of their wayfor us.

lady confirming delivery told me she would call one hour before movers would be at storage shed and that she would call both my husband and myself to make sure one of us got call, They Did Not call my husband-and called me when they were 15 minutes away. Movers got there before my husband-luckily I reached him in time for him to get there shortly after they arrived. Also had problems with truck picking up-was over an hour late when I called office-was told they were a5 minutes away-45 min. later I called again. Truck too large to get in community(someone should have known this)!!!! Were supposed to be here at 10:00 am-got here at 5;20 pm!!

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Suffice to say, this is the third or fourth time I have used Hilldrup. Every aspect of the move is done in a manner that keeps me informed, reduces my stress level and pleases me with the end result.

-Florida pick up part was flawless, -Minnesota delivery was late 4 days. Driver was sick I can understand. -Crew at drop off were people off the street which the driver alerted me to before hand. They got in a fight with the driver and were cursing up a storm almost into a fist fight. very disappointed as I got United mainly because of their professionalism.... would like to talk to a manager about this.

Jose was excellent.

United bailed us of a difficult spot when Graebel Movers went out of business in the middle of the move. Great job transferring to your rig and delivering on time.

George was absolutely astounding in his performance both packing and delivering all Dorothy's items. Carol was superb providing timely updates on the move, following up with the latest info and continually offering assistance if required.

The overall experience was great! From start to finish we felt like everyone did their jobs professionally and efficiently.

Excellent

My overall experience was wonderful. Hildrup Van Lines has the BEST Standard and we are very impressed!

Jeff and Tom did an amazing job of making my move easy for me.

Everyone was great!! Excellent communication. On-time. Exceeded our expectations, that's why we will continue to use United Van lines for future moves. Keep up the good work!

experience was amazing, everyone was great

Overall experience was great, from packing to delivery. No complaints at all

Everyone we worked with was really great - from Rick who originated our account, Rick who packed us to Rick who moved us - they were all a pleasure (and all Ricks!).

This move was excellent from the beginning to the end.

Everything went very smoothly. All the personnel were professional as well as congenial. could not have asked for more.

As you know, the both load & unload locations were unaccesible to the van and our goods had to be ferried to the van via U-Haul in 4 trips each end; the service was excellent!

All Packers and movers were courteous and professional.

Overall the move went well.

The crew was great and fun. The pre work (quote) was outstanding and follow up was great as well.

Very pleased with communication, as well as with Joe Carter, who moved me.

From the salesperson who came to give me a quote, to the coordinator who I worked with throughout the move, this was a wonderful experience. Everyone was responsive and professional. And the vendors that were selected to do work for us were consistently good.

I had used Hilldrup in some previous moving experiences, both personal and professional and there wasn't another choice in my book. The people were kind, professional and expedient.

Our moving crew was hard working and considerate. They were professional, respectful, and thorough.

Overall good but delivery was 3 days later than promised

Excellent service from beginning to end. Experienced estimator of cost and experienced driver and movers, as well as prompt pick up and delivery times made our move run smoothly, without any problems.

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