Schertz, TX Movers Near You

The move was the best we have ever had in 37 moves during military service and afterwards. This was due to Armstrong and Philip the United Driver following up and keeping us informed during packing, pickup, transportation and delivery.

Our driver Chris was great. Showed up on time at pick up & delivery. His helpers were great both times

comment: boxes loaded upright were sometimes unloaded upside down so, for example, bottles loaded upright when unloaded box was opened bottles were upside down

Pick up time and Delivery time are as expected, on time,as per scheduled.

It was excellent, everything was picked up and delivered exactly when I needed and handled with care.

No review comments provided for this rating.

Excellent experience, with minor issues that were resolved to my satisfaction.

Workers completed tasks as requested often extra effort but performed willingly.

Excellent experience with loading and unloading. Crew worked as a team . Working together to make the client feel safe and secure while handling their possessions.

very professional in all aspects...also very courteous and friendly group to work with.

Your agent handled everything very well.. no complaints whatsoever.

Overall the process went well. The Armstrong employees who packed our belongings in Austin were far more competent than the Hughes employees who unloaded at our destination. Most everything arrived in good condition except we had one broken lamp of low value and a missing xBox. I cannot help but feel the xBox was an easy target and was stolen. It’s a bit odd that it was the only missing item.

The packer was great and the driver fantastic, I can't say enough good things about him.

Our friends warned us that moving across the country was going to be stressful, so we were prepared for the worst: delays, unanswered emails, damage to our belongings and at the mercy of the schedulers, driver, and loaders/unloaders. Nothing, thank goodness, could be further from our experience with United. Thank you!

Overall a more positive experience than I expected.

Overall, we were pleased with the general move experience. Our things made it from point A to point B quickly, and everyone involved was friendly and pleasant. That said, we were quite underwhelmed with the quality of the packing experience on the front end of the move in Austin. The team of three guys included one who was pretty much telling the other two what to do, and the quality of the actual packing job was sub-par at best - as remarked upon by the infinitely more professional team who unloaded our things for us in Durham. When we unpacked our stuff, we found that two dressers were damaged, high value items we'd identified as such were packed amidst all sorts of other things, original art that we'd requested special packing for was left floating around a big box and got irreparabley creased as a result, and we even found trash from the lunch we bought the movers wrapped in paper and packed with our things as if we wanted to keep it! Not an ideal start to the process, for sure.

Overall experience was positive