
If you’re thinking of moving, the biggest question you likely have is: How much does it cost to move? You may have asked friends, searched in internet forums or begun to research moving companies online. You may have even tried an online calculator to get an instant quote for your move. While these approaches may give you an idea of what it cost another family to move, none of them is an accurate predictor of what it will cost you. The only way to know for sure how much your move will cost is to get a guaranteed quote.
A reliable moving carrier like United Van Lines will always offer you a binding, written moving quote based on your actual needs. National, long-distance movers are, in fact, required by law to visually inspect your belongings during an in-home survey. The process is easy and can be conducted virtually or in person. The quote you receive will be based on detailed, professional observations, rather than computerized guesswork. And, your quote will be guaranteed.
With nearly 100 years in the moving industry, United knows how to help you move efficiently, effectively and on budget. It’s why we’re America’s #1 MoverÒ. Let us show you how easy a move can be. Get a free quote today.
As you begin researching moving companies, you’ll likely find a dizzying array of options. Independent moving services, national carriers and even moving brokers will all be eager to offer you a moving quote. But, not all quotes are created equal. Companies offer a different range of services, and some may not be as experienced, prepared or reliable as others.
Before you compare quoted prices for moving, it’s important to understand these things: the type of moving quote you’re receiving, the method that was used to generate the quote, what is included in your moving quote and whether the quote is legally binding. Even at this early stage in the process, you want to be sure you can trust the numbers. After all, the bulk of your relocation cost will be based on this preliminary calculation.
Below, we’ll discuss in detail the difference between an instant moving quote and a guaranteed moving quote, so you’ll have all the information you need to make a smart choice for your move.
It’s easy to understand the appeal of an instant moving quote: you want to minimize the amount of time you spend planning your move, and you don’t want to get bogged down in the details. But the problem with these quick, preliminary estimates is that they can give you a false sense of how much your move will cost.
That’s because instant quotes rely on only general information provided by the customer to come up with a quick price. When the mover discovers how much you actually have to move, the actual price can go up — way up.
A reliable mover will ask for more than just your zip code and the number of bedrooms in your home to determine the cost of your move. Long-distance moving carriers are legally required to perform a visual inspection of your property and generate a moving quote based on your actual inventory, rather than guesswork.
The full details of your move should be stated in your moving quote. This includes the dates, pricing and a description of services. If the company charges extra for challenges like limited access points or “long carries,” these should be clearly called out and included in the preliminary price.
The other problem with instant quotes is that they’re usually subject to change. If your quote is only issued verbally or from an automated online calculator, you can’t be certain that the price you’re quoted will be what the company actually demands on moving or delivery day. Once your items are on the truck, some companies may even refuse to deliver them or release them without additional payment.
The good news is, you can avoid all of these predicaments by only requesting moving quotes from companies who provide a guaranteed price based on a professional visual survey of your home.
When you’re gauging the cost of a move, your budget can only be as reliable as the estimates you receive. That’s why it’s so important to request a binding quote in writing from a reliable moving company.
A binding moving quote will be based on a visual assessment of your home and belongings, and it will be conducted by an experienced, moving professional. By law, all moving companies who are performing long-distance moves must base their estimates on an in-home survey. The process takes less time than you may think, and it can be performed in-person or virtually with a video call.
During the assessment, the representative will go room by room through your property — including any attic, basement, garage or other storage spaces — to create a detailed list of your inventory. Using a standard formula, they will convert this information into volume and/or weight estimates, which will determine how much space you require on a moving truck (or if you need more than one), as well as how many movers are required to perform your move.
The estimate you receive should include a breakdown of all costs and services. Your moving date and estimated delivery window should also be noted. If there are any additional fees, like those for restricted access due to stairs and elevators, or the cost of moving supplies, those should be stipulated up front and included in the final cost.
A professional, long-distance moving company like United Van Lines will give you ample time to review the proposal, ask questions and compare moving quotes from other companies. Remember high-pressure tactics are a red flag. Once you sign the proposal, the contract becomes legally binding for both parties, though it may be possible to add services for an additional charge, if you decide you want help packing, unpacking or temporary storage during your move.
We’ve covered a lot of detailed, technical information about the moving process, including the pros and cons of different types of moving quotes. Let’s take a look at the true difference between instant quotes and binding, written quotes so you can more fully understand the benefits of one versus the other.
| Instant Moving Quote (Non-Binding) | Guaranteed Moving Quote (Binding) | |
|---|---|---|
| Accuracy | Unreliable. Instant quotes are based on cursory information provided by the customer rather than from professional observation. | Highly reliable. The scope of the move is professionally assessed, and a full inventory is accounted for before a quote is issued. |
| Generation Method | Guesstimation. Quick phone calls and automated, online calculators are used to generate instant quotes. | Thorough. A trained representative will conduct a detailed in-home survey, either virtually or in person. |
| Price Guarantee | Unreliable. Until you have a binding, written quote, your price cannot be guaranteed. | Legally binding. A binding, written quote legally guarantees your price, scope of services and move dates. |
| Required Info | Basic. You’ll usually be asked to provide only the bare essentials: the origin and destination zip codes, the number of bedrooms and your preferred dates. | Detailed. In addition to basic information, a professional will calculate the amount of space your belongings will occupy on the moving truck, and the amount of time and number of movers it will take to handle them. They’ll also address any access or service requirements. |
| Reliability | Minimal. Because the information gathered isn’t detailed, instant quotes can grossly underestimate the true cost of a move. Companies may tack on surprise charges for things like access difficulties or discrepancies in inventory lists. | High. Your price and scope of services will not change unless you and your mover mutually agree to modify your written contract. |
| Usefulness | Mediocre. Instant quotes can seem helpful in ballparking the cost of a move, but because they aren’t legally binding, they can give you the false assurance of a cheap move. | Excellent. You’ll be able to create a reliable moving budget and accurately compare quotes from different companies when you have a guaranteed moving quote. |
All moving estimates provide pricing information, but how do you know if your moving quote is accurate? First, make sure to get a detailed, written estimate. If you’ve only gotten a quote over the phone or used an online calculator to generate a ballpark quote, you’ll have little proof of how much you were quoted and what the estimate included. This also makes it more difficult to compare quotes between companies. And, these types of “instant quotes” aren’t based on a visual inspection — a key component in determining whether your quote is genuine and issued in good faith.
A written estimate, on the other hand, should give you a transparent account of all services and fees. It’s a tool you can use to select a mover, and it can also come in handy down the line, if the company attempts to charge you more, or if there is any discrepancy between services promised and services provided.
No matter what type of quote you receive, though, make sure you thoroughly vet the company before entering into any agreements. All long-distance moving carriers must be registered with the Federal Motor Carriers Safety Administration (FMCSA) and carry an official U.S. DOT number (United Van Lines’ is 77949). Check the FMCSA site to see if the moving company you’re interested in partnering with for your move is listed, if their credentials are up to date and if they have any complaints lodged against them.
For nearly 100 years, United Van Lines has been committed to providing exceptional moving services. Our transparent pricing and customized plans have made us a leader in the industry and a trustworthy partner in any move. It’s why we’re America’s #1 Mover.
All our full-service moves begin with a virtual home survey, so you can be confident that we understand your exact needs. We can come to your home in person, or we can perform this service virtually — whatever is most convenient for you. Your relocation will be managed by a personal move coordinator, and the details will be available to you 24/7 in the MyUnited Move Portal. You can even track your shipment in real time.
Because moving can be complicated, United offers a variety of services to make your move simple and stress-free. We can handle your packing and unpacking, store your belongings, ship your car and haul away moving debris after your move. If you have any large or fragile items like artwork, a piano or antique furniture, United can protect your heirlooms with custom crating services.
When you’re researching movers through the FMCSA, you’ll find United Van Lines under U.S. DOT number 77949.
A binding moving estimate is a written statement outlining the full cost and services for your move. It should specify your moving day, the estimated delivery window and it should include a detailed inventory of your belongings, based on a visual inspection of your property. The document may stipulate a time period to review the terms of the agreement. Once you and the company sign the document, it becomes legally binding. Getting a binding moving quote is the only way to guarantee that the price you’re quoted will be the price you pay.
That’s because a non-binding estimate carries no real legal obligations for either the customer or the moving company. Sometimes generated with an online calculator or over the phone, instant moving quotes usually rely on only general information to calculate a ballpark guess at the cost of a move. They may not be reviewed by a moving professional at all and are subject to change.
The purpose of a binding moving estimate is to define the full cost and scope and services of a move, and both the customer and the moving company are legally bound by its terms once it is signed. When a moving company issues you a binding contract, they may not make any adjustments to this moving quote after you have signed the agreement. Be sure you understand all the terms of the contract before you sign, including any penalties for adjustments or termination. Here are some things to be aware of:
1. Most binding estimates have an expiration date attached, so if you fail to sign the estimate within the period stipulated in the document, the price you were quoted and other elements — including the dates of your move — may change. A reputable moving company will always give you a reasonable amount of time to review a binding estimate.
2. If, after signing your moving contract, you want to make changes, your moving company may be willing to work with you. Adding services is, not surprisingly, usually easier to accommodate than subtracting them. If you need help packing or unpacking, if you’ve decided to ship your car instead of driving it, or if you need to keep your things in storage for longer than expected, your moving company may be able to amend your contract to provide these services. The more lead time you give the company, the likelier it is that your requests can be accommodated.
3. If you no longer want certain services or need to adjust the dates of your move, those changes may be more challenging to make. Remember: your contract is legally binding, so any of these changes would be made solely at the mover’s discretion. If any changes are made, you should be issued an amended contract to review and sign.
The cost of a move is based on a complex set of factors, and every move is different. While most movers begin by noting things like the number of bedrooms in your home and the distance you’ll be moving, it takes a skilled professional to accurately estimate how much space you’ll need on a moving truck and how many movers should handle your move. During an in-home survey, a representative from a moving company will make a detailed inventory list, identifying any specialty items or access challenges in the space. They will use a formula to convert this information into an estimate of volume and/or weight. During the survey, you can also ask questions about the moving process or how the quoted price will be calculated. Federal regulations mandate that an in-home survey be performed virtually or in person for all long-distance moves, so any company that fails to perform one for your move should be considered suspect.
While a reputable moving carrier like United Van Lines will always provide transparent pricing, less principled companies may try to conceal some of the actual costs of your move in their initial estimate. This is why it is critical to always insist on a binding, written estimate based on an in-home survey. If a company charges extra for packing materials or “accessorial” fees — elevators, stairs or long carries — those should be called out in your quote. When you receive your quote, the terms should be easy to understand, and there should be language confirming whether the price is all-inclusive. If you have any concerns, get your questions answered in writing.
Get a jumpstart on your move by scheduling an easy, virtual home survey with United Van Lines. An in-home assessment is the first step in generating a moving quote you can count on. Wherever you’re moving in the U.S., United Van lines will provide you with an accurate written estimate for your move — no hidden fees, no surprise charges on moving day.
When you choose to work with America’s #1 Mover®, you’re locking in not just a guaranteed price for your move, but nearly 100 years of experience in the moving industry. It couldn’t be easier to get started. Request your free moving estimate today.
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